how to amp up employee engagement and boost your business performance

© Glassdoor, Inc. 2016

How to Amp Up Employee Engagement and Boost Business Performance


Featured Speaker

Lisa Holden Employer Communications Manager Linkedin.com/in/holdenlisa @LisaAHolden


agenda

why employee engagement matters

4 strategies you can implement now

key takeaways

Q&A


Why Employee Engagement Matters


How to Identify an Engaged Employee

Gallup Business Journal, “Five Ways to Improve Employee Engagement Now,” January 2014

•  Work with passion

•  Feel profound connection to company

•  Drive innovation and move organization forward

•  “checked out”

•  Sleepwalking through workday

•  Putting time (but not energy) into work

•  Unhappy

•  Undermine what their engaged coworkers accomplish


Defining an Engaged Employee

Emotional Commitment

Connection to Your Mission Personal-Investment

in Business Success

Passion & Pridein Their Work Sense of Ownership

Opinion of Senior Leadership


Aberdeen, October 2015

Boost Your Business Performance


Building In-House Brand Advocates

Edelman Trust Barometer, January 2015


Beat the Competition with Happier Employees

Glassdoor’s “Best Places to Work” list outperformed the S&P by 122%

Lowest rated companies underperform S&P by 29.5%

Source: Chamberlain, Andrew (2015). “Does Company Culture Pay Off? Analyzing Stock Performance of ‘Best Places to Work’ Companies,” online at glassdoor.com/research/.


But how do you measure"and increase employee engagement?


Here’s What Drives Employee Engagement:

Source: Global Human Capital Trends 2014, Deloitte University Press


agenda



key takeaways

Q&A


Tip 1:"Invite Feedback


Start by Setting a Baseline •  Launch an anonymous survey or "

poll with free tools

•  Use Glassdoor data to identify trends and monitor employee sentiment

Download Glassdoor’s Employee Engagement Toolkit


Glassdoor U.S. Site Survey, January 2016

Respond to the Feedback You Receive


Glassdoor’s Feedback-Rich Culture •  Pump up new hires

•  Address concerns at all hands meetings

•  Have team leaders encourage by department

•  Place signs and stickers around the office

•  Respond to reviews by department

•  Wagl Surveys


Tip 2:"Rally Behind"

Mission and Goals


Keep Open Lines of Communication

Make it clear how employees contribute

Provide insight into key business objectives

Revisit goals regularly

Celebrate wins, but be open about areas of concern


Benefits of Mission-Driven Employees

Becoming Irresistible, Deloitte, February 2015


We Live and Breathe Transparency •  Company All Hands

•  Quarterly Business Reviews

•  CommunityDoor

•  Culture Club

•  Coding After School Program


Tip 3:"Support Work-Life"

Integration


Source: Becoming Irresistible, Deloitte, February 2015

“The balance of power has shifted from employer "to employee, forcing business leaders to learn how to

build an organization that engages employees as sensitive, passionate, creative contributors.”

Josh Bersin Principal, FounderBersin by Deloitte


Flexibility and Accountability Matters Golden rule

Peer accountability

Trust employees to do the right thing

Consider remote work options

Allow autonomy


Redefining the Nine-to-Five at Glassdoor

•  Flexible Work Time, Remote Options

•  Health & Wellness Program

•  Peer Recognition Programs

•  Team Building Off-Sites


Tip 4:"Invest in Your"

Employees’ Growth


Foster an Environment for Career Advancement

Glassdoor Economic Research, 2015


Leadership Matters

Source: State of the American Manager, Gallup, April 2015


Multi-Faceted Approach to Development •  New Hire Orientation

•  Educational Budget

•  Clear Growth Paths

•  Performance Evaluations + 360̊ Feedback

•  EQ Training

•  Speaker Series


agenda



key takeaways

Q&A


Key Takeaways Invite feedback

Rally behind mission and goals

Support work-life integration

Invest in your employees’ growth

how to amp up employee engagement and boost your business performance

Recruiting & HR