how to “ace” deployment jeff larkin vice president-marketing
TRANSCRIPT
How to “Ace” Deployment
Jeff LarkinVice President-Marketing
What is Deployment?
What?
Who?
Where?
When?
Why?
How?
What is Deployment?
According to Baldrige –
“Deployment” refers to the extent to which an approach is applied in addressing the requirements of a Baldrige Criteria item and is evaluated by the breadth and depth of the application of the approach to relevant work units.
What is Deployment?
• Communication
• Understanding
What Gets Deployed?
• All organization-wide information– Company Vision– Mission Statement– Company Values– Code of Conduct– Company Goals
– Strategic Plans
What Gets Deployed?
• All approach related information– Process Maps– Process Summaries– Work Instructions– Process Results
Whose Job is Deployment?
Senior Leaders Must Lead Deployment
Who gets the Message?
• Important Organizational Information– Company Stakeholders
• Employees• Partners• Vendors
• Important Process Information– All process stakeholders
• Upstream Processes• Downstream Processes
Where to Deploy?
Key Communication Points
- High traffic, high visibility areas.
When to Deploy?
Early
Often
Systematically
Why Deploy?
Sustainability
How to Deploy?
A few strategies MidwayUSA found effective• Create a Deployment Communication Plan• Senior Leader Participation• Create A Common Language – Company Glossary• Train Your Senior Leaders on Baldrige• Create Key Communication Points• Posting Mission, Vision, Values• Align Meetings
How to Deploy?
• State of the Business • Department Knowledge Sharing• Rewards and Recognition Program• Key Measure Postings• Process Summaries and Work Instructions• Vendor Resource Center• Vendor Partnership Agreement• Measurement of Deployment
Measure Communication Plan Deployment
Summary
• What – Key Concepts and Approaches• Who – Senior Leaders to Everyone• Where – Key Communication Points• When – Early, Often and Systematically• Why - Sustainability• How – Develop a tool box that works for you• Measure – Make sure you are achieving
deployment!
Questions?
Thank you!
Our best wishes to you in your pursuit of performance excellence!
For more information:
www.AmericaNeedsBaldrige.com