how scrum saved the day for knowledge management
TRANSCRIPT
How Scrum saved the day for Knowledge Management
Chuck Aikman – Manager, Knowledge Management
CSM, CSPO
Here I am to save the day!!!
An agile approach
• Introduced to scrum/agile in May 2013– Trained team on scrum in June 2013– Started sprint 1 on June 27, 2013– First release for user testing Dec 20, 2013– Production release June 15, 2013
• Had set goal of “code on the ground” in one year in Jan 2011– Traditional project management (waterfall) didn’t
work
Waterfall vs. Agile
There’s a new kid in town…
What is Agile development?
• Iterative and incremental• Requirements and solutions evolve• Collaborative and self-organizing• Adaptive planning• Time-boxed approach• Responsive• Yes, there’s even a MANIFESTO!
– Individuals and interactions over processes and tools– Working software over comprehensive documentation– Customer collaboration over contract negotiation– Responding to change over following a plan
Complex problems…
Highlights of Scrum
• A framework – not a silver bullet• Rugby (scrimmage) – put the ball into play• Values• Benefits• Impact• MVP (lean approach)• Process
Scrum values
Scrum benefits
IMPACT
Minimum viable product
Minimum viable product
• New search interface (web client)– CAS support– Responsive design– Brand alignment
• New repository– XML standard– Robust metadata– Live sync with Bell
Scrum process
The backlog
• Sprint – increment of work– User stories
• Tasks, bugs, improvements
• Epics• Backlog
– Grooming– Estimating– Captures feature requests
Impact on KMS
• Productivity, morale, effectiveness• Focus shift• Empirical data• Manageable deliverables• After 20 weeks (10 2-week sprints), we had
MVP!!!
Is it contagious?
Resources
• Local agile interest group [email protected]
• Hundreds of people across 1ITIU now adopting it
• http://www.scrumguides.org/• https://www.scrumalliance.org/
Resources
• Lots of books, even on Books 24/7• Agile product ownership in a nutshell -
https://www.youtube.com/watch?v=502ILHjX9EE
• Cynefin framework (problem spaces) https://www.youtube.com/watch?v=N7oz366X0-8
• Chuck Aikman – [email protected]