how much do you know about managing change

How much do you know about Managing

Change?

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Change in organizations is constant. How skillful are

you at managing it?

Take the following self test and find out

Does your organization work in Silos?

Source: http://labyrinthsolutions.biz/wordpress/

Beware of the Walls silos can build between Planning and Implementation

Test Your Change Management Knowledge

1. Which of the following is more responsible for failure of change projects than the others?

a. Technology problemsb. Failure to align organization structure with the change c. The disconnect between planning and implementationd. Failure to modify the measurement and reward systems to

support the change

Go to the next page for the correct answer


1. Which of the following is more responsible for failure of change projects than the others?

a. Technology problemsb. Failure to align organization structure with the change c. The disconnect between planning and implementationd. Failure to modify the measurement and reward systems to

support the change

Wisdom from Jim Collins

“The main point is to first get the right people on the bus (and the wrong people off the bus) before you figure out where to drive it.”

Jim Collins, author of “Good to Great”

2. When preparing to take on a challenging change project which of the following should you do before the others?

a. Plan your communications for the projectb. Recruit your steering committee and transition structurec. Create an inspiring visiond. Get employee inpute. Provide a free buffet luncheon for your staff


Wisdom from Carol Beatty

My research has shown that one of the most important roles of a Change Leader was an ability to convince organization members that the change was necessary.


3. As the leader of a challenging change project, your most important task of the following five is:

a. Selling the need for changeb. Keeping your executive sponsor on boardc. Starting and ending all meetings on timed. Acquiring a budget for the projecte. Getting customer/client input


3. As the leader of a challenging change project, your most important task of the following four is:

a. Selling the need for changeb. Keeping the executive sponsor on boardc. Starting and ending all meetings on timed. Acquiring a budget for the projecte. Getting customer/client input

Wisdom from Bill Clinton

Leadership means bringing people together in pursuit of a common cause, developing a plan to achieve it, and staying with it until the goal is achieved.

- As quoted in Fortune magazine, April 7, 2014, p. 66


4. As the leader of a challenging change project your most valuable personal attribute will be:

a. A sense of humourb. Perseverancec. Intelligenced. Extremely good lookse. Connections

Wisdom from Daryl Conner

Don’t allow resistance to become a detour…

Not every expression of resistance is appropriate, nor should it be allowed to continue to the point of jeopardizing realization.


5. When faced with a persistent resister who is blocking your change project, your best option is:

a. Ignore the SOB and move onb. Befriend the resister and invite him/her to your home for

dinnerc. Arrange for the resister to be “outsourced”d. Confront and ask for cooperatione. Appoint the resister to a committee

Wisdom from David Gergen

A leader’s role is to raise people’s aspirations for what they can become and to release their energies so they will try to get there.


6. To get buy-in to the change you should communicate a change vision that appeals to your stakeholders’:

a. Mindsb. Heartsc. Personal Interestsd. All three

Wisdom from John Kotter

People who participate will be committed to implementing change, and any relevant information they have will be integrated into the change plan.


7. Your best chance of getting genuine commitment to the change from stakeholders is by:

a. Promising free iPads for everyoneb. Informing them constantlyc. Involving them d. Giving them a raise for their cooperatione. Surveying them for their concerns

Wisdom from Benjamin Franklin

If you fail to plan, you are planning to fail

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8. Which of the following is the most important to change implementation success?

a. Planning the rollout b. Training for the new skills requiredc. Organizing a celebration dinnerd. Getting new processes and systems in placee. Trying pilot projects before full implementation


8. Which of the following is the most important to change implementation success?

a. Planning the rollout b. Training for the new skills requiredc. Organizing a celebration dinnerd. Getting new processes and systems in placee. Pilot projects before full implementation


9. A good rollout plan must include:

a. A clear explanation of why the change is necessary b. A vision of what the organization will be like after the change

is implementedc. A high-level blueprint of how the change project will proceed,

who will be involved, goals and timelines, etc.d. A training schedulee. All of the above

When integrated in the delivery of a project or initiative, project management

and change management together provide a unified approach for achieving the desired results and

outcomes of organizational change.

- Change Management Learning Center, Prosci


10. When should change management be integrated into project management?

a. At the problem phaseb. At the planning phasec. At the design phased. At the implementation phasee. None of the above

Too Late!!!!

Project Management and Change Management – Ideal Integration

Problem or Opportunity –Integrate Change Management

Planning – Integrate Change Management

Design – Integrate Change Management

Development – Integrate Change Management

Implementation – Integrate Change Management

BusinessProcessImprovement

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