how financial services companies are leveraging devops to move the needle - customer case studies

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© 2016 IBM Corporation Cloud Software Continuous delivery of software innovation on hybrid cloud How Financial Services Companies are Leveraging DevOps to Move the Needle Customer Case Studies and Examples

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Page 1: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation

Cloud Software

Continuous delivery of software innovation on hybrid cloud

How Financial Services Companies are

Leveraging DevOps to Move the Needle

Customer Case Studies and Examples

Page 2: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation2

Cloud Software

Presenting today:

Steve BooneTechnical Offering Manager

IBM UrbanCode Deploy

DevOps Subject Matter Expert

@Steve_Boone

Page 3: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation3

Cloud Software

So what is DevOps?

In short:

- DevOps exists to help the business win

- The foundations are found in Agile and

Lean

- Culture is very important

- Feedback is fuel for innovation

- Automation helps

- The scope is broad,

but centered on IT

http://devops.com/2015/05/13/surprise-broad-agreement-on-the-definition-of-devops/

Page 4: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation4

Cloud Software

What is holding you back from delivering continuously?

Failures due to

inconsistent dev

and production

environments

Bottlenecks trying

to deliver more

frequent releases

to meet market

demands

Complex,

manual,

processes for

release lack

repeatability and

speed

Poor visibility into

dependencies

across releases,

resources, and

teams

How do we ensure that we release and deploy

What we want, When we want, Where we want!

Page 5: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation5

Cloud Software

Observations from a Release Manager at a major FSI

• Constant request from executives regarding status of a given

environment or region

• The answers were usually revealed through “detective work”!

• The those answers would need to be put into Powerpoint format for

the afternoon status meeting

• For weekend implementation events, the entire operation was run

by spreadsheets

• Since there were multiple lines of business involved, each LoB had

their own “control room” in different locations, so cross

communication was an issue between interdependent LoB control

rooms. This was addressed by conference calls.

Page 6: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation6

Cloud Software

What if professionals involved in software delivery could…

Take action on a deployment that has errors

by using their iPhone?

Visualize the software delivery pipeline in a

visual format?

Have a dashboard on their laptop of what

versions are in what environments / regions

Have real time status of a lower level

environment in the palm of their hand?

Page 7: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation7

Cloud Software

Hiscox shows they actually can…

https://speakerdeck.com/theboyg/ibm-interconnect-devops-keynote-gareth-wharton-hiscox-case-study

Page 8: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation8

Cloud Software

Auditability requires Traceability & Visibility

Page 9: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation9

Cloud Software

Nationwide

9

Page 10: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation10

Cloud Software

Scalability and Enterprise Performance

No need to “rip and replace”

•Over 170 Integrations

•Easily fits into your current DevOps eco-system

Flexible, scalable, solution

•Team/Role based security model

•Agent Relays allow UrbanCode to support tens of

thousands deployment targets

•Hybrid Cloud Ready – out of the box!

IBM Bluemix

On-prem Traditional IT

Page 11: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2015 IBM Corporation11

Cloud Software

Fidelity Worldwide Investment embraces DevOps

Gainedmore predictable release

schedules for stakeholders

Achievedcost avoidance of more than

USD2.3 million per year

Improved the ability to demonstrate

compliance with regulations

The transformation: As it prepared to launch a critical new application, Fidelity Worldwide Investment wanted to replace its manual release processes with an automated release solution. The solution helped reduce the time required for software releases by 99 percent, from 2 - 3 days to just 1 - 2 hours. The company also achieved cost avoidance of more than USD2.3 million per year.

“Applications that took days to release now take just an hour.”—Tony Green, Technology, Architecture and Engineering,

Fidelity Worldwide Investment

Page 12: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation12

Cloud Software

How does UrbanCode Enable a DevOps transformation

Organizational & cultural

transformation

Architecture

transformation

Monolithic

Distributed

Service

Oriented

Micro

Services

Siloed App Teams

Cloud Native

Cloud Enabled

DevOps

transformation

Maintainer of

Records

Page 13: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation13

Cloud Software

Hybrid Cloud Deployments through a Single Point of Control

Manage application deployments across

dev, test, and production spanning multiple

clouds. UrbanCode Deploy with Patterns,

available with UrbanCode Deploy.

IBM Bluemix

Cloud

Foundry

On-prem IaaS

On-prem Traditional IT

IBM Cloud Orchestrator

IBM PureApplication System

Enable full stack deployments

(OS, patterns and applications)

across hybrid cloud

Virtual

Machines

Containers

Other Vendors

UrbanCodeDeploy

Page 14: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2015 IBM Corporation14

Cloud Software

Rapidly deploy application environments in 3 simple steps

Provide portability across heterogeneous virtual datacenter, private and public clouds

3. Portable across different virtualized infrastructure

Assemble multi-tier application environments and define auto-scaling policies to meet operational needs

2. Assemble multi-tier and scalable environment blueprints

1. Create stacks

Load Balancer

Web

Servers

App

Servers

Database

Servers

Firewall

Application

Compute, Storage,

Network Configuration

OS / Platform Image

Middleware

Configuration

Middleware

Po

licie

s

Describe full stack environments using infrastructure building blocks like Images, Middleware scripts, and Application code

VMware

vCenter

PrivatePublicVirtual

Datacenter

Deploy

Provision

Page 15: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation17

Cloud Software

CapitalOne and Hygieia

17

Page 16: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation18

Cloud Software

Collaborate and govern with IBM UrbanCode ReleaseRapidly manage complex releases of multi-interdependent applications

• Facilitate Release Planning

• Track application changes

• Manage release dependencies

• Enforce quality gates

• Accelerate delivery

• Increase visibility

• Better governance and control

• Improve stakeholder

engagement

Page 17: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

© 2016 IBM Corporation19

Cloud Software

UrbanCode Mobile App – Download Today!

Page 18: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

Continuous delivery of software innovation on hybrid cloud

Short Demo

Page 19: How Financial Services Companies are Leveraging DevOps to Move the Needle - Customer Case Studies

Continuous delivery of software innovation on hybrid cloud

Thank You / Q&A