how executive leaders impact operational transformation success

10
How Executive Leaders Impact Operational Transformation Success – Reflections copyright MetaOps, Inc. 2013 1 Presented by Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB

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8 out of 10 organizations deploying Lean Six Sigma or Operational Excellence FAIL! . Find out why some organizations are successful in operational transformation and why some fail? Take away these key learnings about the Operational Transformation Success and Failure - ~ Identify the 2 reasons why 8 out of 10 organizations suffer from Operational Transformation Failure ~ Know the common threads in Leaders that saw success in their Organization ~ Know the common threads in Leaders that saw failure in their Organization I will share key tactics to add to your LEADERSHIP Skills * Characteristics of Leaders that saw success in their organization * Characteristics of Leaders to avoid disappointment in operational transformation * The #1 Key For Leaders in Operational Transformation

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Page 1: How Executive Leaders Impact Operational Transformation Success

1

How Executive Leaders Impact Operational Transformation Success – Reflections

copyright MetaOps, Inc. 2013

Presented by

Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB

Page 2: How Executive Leaders Impact Operational Transformation Success

copyright MetaOps, Inc. 2013 2

Agenda• Root cause of why most fail in operational

transformation.• Characteristics of successful organizations

in operational transformation.• Characteristics of not-so-successful

organizations in operational transformation.

• Takeaways – what leaders should know

Page 3: How Executive Leaders Impact Operational Transformation Success

A startling statistic !

8 or 9 organizations out of 10 embarking

on a major improvement effort fail to get the results

they should.

copyright MetaOps, Inc. 2012

Page 4: How Executive Leaders Impact Operational Transformation Success

What is the root cause of this statistic?

copyright MetaOps, Inc. 2012

a. Our inability to learn the tools and techniques

-or-b. Getting people to adopt

and change their behaviors to use the tools

Page 5: How Executive Leaders Impact Operational Transformation Success

Organizations often fail due to the lack of execution laid-out by top executives.The type of organization does not matter:• private• public • non-profit • government organization of all

levels.

copyright MetaOps, Inc. 2012

Add a failure graphic

Then make the headline go all the way across

Page 6: How Executive Leaders Impact Operational Transformation Success

copyright MetaOps, Inc. 2012

Why are certain organizations successful in their operational transformations?

And why do some fail?

8 different sample organizations,

leaders and their journey.

Page 7: How Executive Leaders Impact Operational Transformation Success

copyright MetaOps, Inc. 2012

Common threads in executives that saw SUCCESS

A small family-owned manufacturing firm with 75 employee at financial risk. 1. Re-thought process in 80% of the volume2. Developed a team-based approach3. Invested in workforce skills around their

vision

Completely reversed losses and recorded one of the best years ever in

sales volumes and profitability.

Page 8: How Executive Leaders Impact Operational Transformation Success

A private manufacturer with more than 1,000 employees in several plants decided functions and plants must change in order to prosper.1. ‘Customer driven pursuit of excellence’ 2. Escalated communications of data 3. Installed formal ‘profit sharing’ program

A year later they were performing well beyond their expectations in all

areas

copyright MetaOps, Inc. 2012

Common threads in executives that saw SUCCESS

Page 9: How Executive Leaders Impact Operational Transformation Success

Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is a renowned Operational Excellence Thought Leader & Keynote Speaker. He is active in consulting and conducting seminars and training across the United States for businesses and professional organizations. He has developed more than 30 programs for public and private seminars and educational venues, and his programs are customized to his audience and the needs of the organization. Ron is also a co-author / author of five books on operational excellence, including Amazon Best Seller - Driving Operational Excellence.

Page 10: How Executive Leaders Impact Operational Transformation Success

Ron has personally mentored thousands to get positive results in business generating untold millions in benefits while improving everyone’s work life at the same time, and has completed hundreds of process improvement projects, saving millions of dollars to the bottom line in every functional area of large and small organizations.

Know more about Ron Crabtree:http://www.speakermatch.com/profile/RonCrabtreeMetaOps/

Speaking Topics and Specialties:•Lean Six Sigma Deployment•Operational Excellence•Lean Six Sigma with Sales and Marketing Excellence Techniques•Supply Chain Management & Lean Six Sigma's Convergence•Manufacturing•Financial Services•Government Operations: - Federal, State and Local•Inventory, materials and production management•Call center Operations•Planning & Scheduling•Engineering Process Improvement•Purchasing, Logistics and Warehousing•e-business solutions•Project Management