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LEADING COURIER

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How Courier Companies can Brace up forEcom Delivery ServicesPosted: November 24, 2015 in courier services, Express delivery services, Transportationand Logistics Tags: best courier services in india, courier services, domestic courier services,Door to door delivery, Express transportation in India, Express delivery services

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COURIER SERVICES

courier services

Express delivery services

Transportation and Logistics

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Delivery man or mover resting with a stack of boxes. Full body isolated on white.

eCommerce has indeed taken the world by storm. While initially, global consumers were extremelyhesitant in shopping online and in trusting a product that they could only see on their monitors or tabscreens, yet over the past decade or so, they are more than comfortable with online shopping.

In fact eCommerce companies have begun to give traditional stores a run for their money. Yet not many ofus understand that the business of online shopping is not limited to what we see on our screens. There is agreat deal of offline physical action that takes place to enable this business.

Primary among these is the entire network of door-to-door deliveries that needs to be managed effectivelyfor satisfying the customer base. A large number of courier and logistics companies have made thetransition towards becoming Ecom delivery services vendors by adopting the following measures:

Adopting the dynamics of eCommerce: Any transportation vendor that wants to partner with

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eCommerce companies must first understand the many dynamics of this industry before stepping into it.The service quality levels are high and a vendor needs to raise its quality ethos before partnering with anonline shopping company.

Fleet development for Ecom delivery services: The vehicle fleet is the lifeline of courier andtransportation business. Depending upon the nature and quantum of merchandise being transported, thedelivery vendor must update its fleet in terms of fitment and quantum. For specific forms of cargo likeperishables, there may be a requirement of temperature-controlled trucks or vans.

Manpower sensitization: For Ecom delivery services, the courier company must obtain buy-in from thekey personnel involved in managing the network. They must understand the sensitivity of timelines andsafe deliveries in this business.

Specific functions like reverse logistics: The eCommerce industry has a huge and ongoingrequirement for services such as reverse logistics, the dynamics of which are different from regularlogistics. The door to door delivery vendor must be proficient enough to handle such specialized services.

Systems and processes for Ecom delivery services: Managing efficient time definite deliveries foreCommerce requires an overhaul and streamlining of internal processes. This may include measures forquality control and deploying certain IT tools to enhance system efficiencies.

India’s leading door-to-door Express Distribution Specialist – TCI-XPS – is a division of $400 MillionUSD Group TCI and is well equipped to handle the time definite delivery requirements such as domesticcourier and international courier services. The company offers the advantage of seamless connectivityacross air, road and rail with the widest branch network simply unmatched in the industry.

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