how content marketing is changing everything by maggie fox

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HOW CONTENT MARKETING @maggiefox Founder & CEO, Social Media Group [email protected] is changing everything

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SAP Social Media Day 2012 (#SMW12) presentation by Social Media Group Founder & CEO Maggie Fox on "How content marketing is changing everything".

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Page 1: How content marketing is changing everything by Maggie Fox

HOW CONTENT MARKETING

@maggiefox

Founder & CEO, Social Media Group

[email protected]

is changing everything

Page 2: How content marketing is changing everything by Maggie Fox

Present state of marketing:

your biggest challenge

What’s holding you back?

Four steps to earning attention

and delivering results

Page 3: How content marketing is changing everything by Maggie Fox

Present state of

marketing

Page 4: How content marketing is changing everything by Maggie Fox

No filters

Page 5: How content marketing is changing everything by Maggie Fox

No filters

+

Low barrier to entry

Page 6: How content marketing is changing everything by Maggie Fox

No filters

+

Low barrier to entry

=

High noise:signal

Page 7: How content marketing is changing everything by Maggie Fox

That last point is probably the

most significant…

…62% of advertisers feel that

traditional TV ads are NOT AS

EFFECTIVE AS THEY USED TO BE.

Page 8: How content marketing is changing everything by Maggie Fox

“Old” media companies are

feeling similar PAIN…

…More than 50% of US print

advertising has DISAPPEARED

since 2005.

TV viewership is at

1990 LEVELS.

Page 9: How content marketing is changing everything by Maggie Fox

It’s not because

ads suddenly broke

or newspapers got

boring. The issue is

fragmentation of

attention.

Page 10: How content marketing is changing everything by Maggie Fox

You now have to earn

attention

in a billion-channel

universe

Page 11: How content marketing is changing everything by Maggie Fox

quality, aligned

highly targeted

earn

Page 12: How content marketing is changing everything by Maggie Fox

non-blogging social media (79%)

article posting (78%)

in-person events (62%)

e-newsletters (61%)

case studies (55%)

blogs (51%)

white papers (43%)

webinars/webcasts (42%)

What content marketing looks like:

Page 13: How content marketing is changing everything by Maggie Fox

How do you get there

from here?

Page 14: How content marketing is changing everything by Maggie Fox

Step 1

Listen to your market

Page 15: How content marketing is changing everything by Maggie Fox

Typical sales funnel

1. Awareness

2. Opinion

3. Consideration

4. Preference

5. Purchase

Step 1

Page 16: How content marketing is changing everything by Maggie Fox

Sample sales funnel from a content

perspective

1. General/adjacent topics

2. Solution-based

content

3. Case Studies

4. Customer

stories/testimonials

5. Product

information

Step 1

Page 17: How content marketing is changing everything by Maggie Fox

Sample sales funnel and the “3B’s”

1. General/adjacent

topics

2. Solution-based

content

3. Case Studies

4. Customer

stories/testimonials

5. Product

information

Borrowed

+UGC: enabled and

harvested – at scale

Step 1

Bought

Built

Page 18: How content marketing is changing everything by Maggie Fox

Step 2

Build the framework

Page 19: How content marketing is changing everything by Maggie Fox

Step 2

Umbrella Topic

Theme #1

- Subthemes

Formats

Distribution • Earned • Owned • Paid

Theme #2

- Subthemes

Theme #3

- Subthemes

Page 20: How content marketing is changing everything by Maggie Fox

Make good content.

Step 2

Page 21: How content marketing is changing everything by Maggie Fox

Content: What can it look like?

Step 2

Page 22: How content marketing is changing everything by Maggie Fox

Content: What can it look like?

Step 2

Page 23: How content marketing is changing everything by Maggie Fox

Be the right thing,

in the right place,

at the right time.

Step 3:

Page 24: How content marketing is changing everything by Maggie Fox

Your paid placement appears as a

story item within the organic river

of Digg news, with a small

“sponsored by” link.

Distribution: Digg.com

Step 3

Page 25: How content marketing is changing everything by Maggie Fox

It’s a syndicated content

recommendation engine that reaches

300 million people a month.

Distribution:

Outbrain.com “Outloud”

Step 3

Page 26: How content marketing is changing everything by Maggie Fox

Case Study: Financial Services

1,293,347 clicks from 445,250,000

impressions (CTR of 0.290%)

Average cost per click (CPC) $0.13,

and CPM of $0.36

950 business leads generated

(0.07% conversion rate)

6,383 pieces of branded content

downloaded (0.5% conversion rate)

400% increase in conversions

within 3 months

Cost per sale well below CPS from search or PPC

Results:

1.

2.

3.

4.

5.

6.

Step 3

Page 27: How content marketing is changing everything by Maggie Fox

1. 0.3% CTR

2. Total impressions: 8.6mm

3. CPC of $.14/CPM of $.42

4. 400% increase in channel subscribers

Case Study: SAP Business One

Goal: traffic/awareness

Step 3

Page 28: How content marketing is changing everything by Maggie Fox

Listen to your data Step 4

Page 29: How content marketing is changing everything by Maggie Fox

METRICS

1. High Quality Content

• Optimized for digital

• Entertainment quality or highly

targeted (Earned Media or

Owned Media)

What is your data telling you?

Step 4

3. Engagement

Traffic “Converse or

Convert”

2. Platforms

Paid Placement, delivered

to audiences actively

consuming relevant

editorial content

Page 30: How content marketing is changing everything by Maggie Fox

Understand your “3B’s”

Start at the start: listen to your

audience

Develop your framework

Listen to your data: test/iterate/refine

Page 31: How content marketing is changing everything by Maggie Fox

HOW CONTENT MARKETING

@maggiefox

Founder & CEO, Social Media Group

[email protected]

is changing everything

Thanks.

Page 32: How content marketing is changing everything by Maggie Fox

Images sources:

Slide #1: www.flickr.com/photos/library_of_virginia/3596005520/

Slide #9: ©iStockphoto.com/-Antonio-

Slide #11: http://www.flickr.com/photos/george_eastman_house/3123696152/