how are you going to manage?

98
How are you going to manage?

Upload: lois-pratt

Post on 30-Dec-2015

22 views

Category:

Documents


0 download

DESCRIPTION

How are you going to manage?. How are you going to manage?. Informal collection of vendors loosely managed minimal structure. How are you going to manage?. Informal collection of vendors loosely managed minimal structure Vendor led defined leadership roles - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: How are you going to manage?

How are you going to manage?

How are you going to manage?

Page 2: How are you going to manage?

How are you going to manage?

How are you going to manage?

Informal collection of vendors loosely managed minimal structure

Informal collection of vendors loosely managed minimal structure

Page 3: How are you going to manage?

How are you going to manage?

How are you going to manage?

Informal collection of vendors loosely managed minimal structure

Vendor led defined leadership roles varying levels of rules and regulations

Informal collection of vendors loosely managed minimal structure

Vendor led defined leadership roles varying levels of rules and regulations

Page 4: How are you going to manage?

How are you going to manage?

How are you going to manage?

Informal collection of vendors loosely managed minimal structure

Vendor led defined leadership roles varying levels of rules and regulations

Manager paid manager vendor oversight formal rules and regulations

Informal collection of vendors loosely managed minimal structure

Vendor led defined leadership roles varying levels of rules and regulations

Manager paid manager vendor oversight formal rules and regulations

Page 5: How are you going to manage?

How are you going to manage?

How are you going to manage?

Page 6: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

Essential elements

Page 7: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

Essential elements

1) shared commitment to market success

Page 8: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

Essential elements

1) shared commitment to market success

2) effective communication

Page 9: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

Page 10: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Page 11: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Issues, concerns, problems

Issues, concerns, problems

Page 12: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Issues, concerns, problems

competing vendor vs. market interest

Issues, concerns, problems

competing vendor vs. market interest

Page 13: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Issues, concerns, problems

competing vendor vs. market interest

in the dark, gossip, no voice

Issues, concerns, problems

competing vendor vs. market interest

in the dark, gossip, no voice

Page 14: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Issues, concerns, problems

competing vendor vs. market interest

in the dark, gossip, no voice

every decision’s a new hurtle to be overcome

Issues, concerns, problems

competing vendor vs. market interest

in the dark, gossip, no voice

every decision’s a new hurtle to be overcome

Page 15: How are you going to manage?

How are you going to manage?

How are you going to manage?

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Essential elements

1) shared commitment to market success

2) effective communication

3) accepted decision-making process

4) time, effort, energy

Issues, concerns, problems

competing vendor vs. market interest

in the dark, gossip, no voice

every decision’s a new hurtle to be overcome

too few with too much to do

Issues, concerns, problems

competing vendor vs. market interest

in the dark, gossip, no voice

every decision’s a new hurtle to be overcome

too few with too much to do

Page 16: How are you going to manage?

How are you going to manage?

How are you going to manage?

Page 17: How are you going to manage?

How are you going to manage?

How are you going to manage?

10% - rules &

regulations

10% - rules &

regulations

Page 18: How are you going to manage?

How are you going to manage?

How are you going to manage?

10% - rules &

regulations

85% - management

10% - rules &

regulations

85% - management

Page 19: How are you going to manage?

How are you going to manage?

How are you going to manage?

10% - rules &

regulations

85% - management

5% - consequences

10% - rules &

regulations

85% - management

5% - consequences

Page 20: How are you going to manage?

Market rules and regulations

Market rules and regulations

Page 21: How are you going to manage?

Market rules and regulations

Market rules and regulations

Managing rules and regulations is a four-step process

Managing rules and regulations is a four-step process

Page 22: How are you going to manage?

Market rules and regulations

Market rules and regulations

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

Page 23: How are you going to manage?

Market rules and regulations

Market rules and regulations

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

2) Adopt a process or provisions to correct mistakes made in Step 1 - anticipate the need to update, amend, or delete any rule that does not effectively serve its purpose.

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

2) Adopt a process or provisions to correct mistakes made in Step 1 - anticipate the need to update, amend, or delete any rule that does not effectively serve its purpose.

Page 24: How are you going to manage?

Market rules and regulations

Market rules and regulations

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

2) Adopt a process or provisions to correct mistakes made in Step 1 - anticipate the need to update, amend, or delete any rule that does not effectively serve its purpose.

3) Incorporate within the rules and regulations a process for addressing complaints, issues, and violations.

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

2) Adopt a process or provisions to correct mistakes made in Step 1 - anticipate the need to update, amend, or delete any rule that does not effectively serve its purpose.

3) Incorporate within the rules and regulations a process for addressing complaints, issues, and violations.

Page 25: How are you going to manage?

Market rules and regulations

Market rules and regulations

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

2) Adopt a process or provisions to correct mistakes made in Step 1 - anticipate the need to update, amend, or delete any rule that does not effectively serve its purpose.

3) Incorporate within the rules and regulations a process for addressing complaints, issues, and violations.

4) Invest time and energy required to manage what you have created.

Managing rules and regulations is a four-step process

1) Undertake an inclusive and representative rule making process that produces clear, enforceable, and fair rules designed to support vendor and market success. Roles and responsibilities within the market must also be defined.

2) Adopt a process or provisions to correct mistakes made in Step 1 - anticipate the need to update, amend, or delete any rule that does not effectively serve its purpose.

3) Incorporate within the rules and regulations a process for addressing complaints, issues, and violations.

4) Invest time and energy required to manage what you have created.

Page 26: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Page 27: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areasCommon problem areas

Page 28: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areas

Bending or breaking the rules and regulations

Common problem areas

Bending or breaking the rules and regulations

Page 29: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Page 30: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Page 31: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Unfair practices, inconsistent treatment

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Unfair practices, inconsistent treatment

Page 32: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Unfair practices, inconsistent treatment

Real or perceived favoritism

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Unfair practices, inconsistent treatment

Real or perceived favoritism

Page 33: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Unfair practices, inconsistent treatment

Real or perceived favoritism

Rumors, hearsay, and covert issues

Common problem areas

Bending or breaking the rules and regulations

Inadequate or poor market communication

Personality or personal conflicts

Unfair practices, inconsistent treatment

Real or perceived favoritism

Rumors, hearsay, and covert issues

Page 34: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Page 35: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Preventive measures for keeping the peace Preventive measures for keeping the peace

Page 36: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Page 37: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Clear definition of operational roles and

responsibilities

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Clear definition of operational roles and

responsibilities

Page 38: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Clear definition of operational roles and

responsibilities

Agreed to expectations for vendor conduct, professionalism, and compliance with rules and regulations

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Clear definition of operational roles and

responsibilities

Agreed to expectations for vendor conduct, professionalism, and compliance with rules and regulations

Page 39: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Clear definition of operational roles and

responsibilities

Agreed to expectations for vendor conduct, professionalism, and compliance with rules and regulations

Vendor grievance procedure and resolution process

Preventive measures for keeping the peace

Structure and process for governance including rules, enforcement, and consequences

Clear definition of operational roles and

responsibilities

Agreed to expectations for vendor conduct, professionalism, and compliance with rules and regulations

Vendor grievance procedure and resolution process

Page 40: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Page 41: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Sample statement of vendor professionalism Sample statement of vendor professionalism

Page 42: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Sample statement of vendor professionalism

The market requires that all vendors comply with standards of

professionalism that promote open communication, mutual respect, and

the best interests of the market.

Sample statement of vendor professionalism

The market requires that all vendors comply with standards of

professionalism that promote open communication, mutual respect, and

the best interests of the market.

Page 43: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Sample statement of vendor professionalism

The market requires that all vendors comply with standards of

professionalism that promote open communication, mutual respect, and

the best interests of the market.

Disruptive actions or remarks that undermine the shared success of any

or all of our community of vendors are unprofessional and unacceptable.

Sample statement of vendor professionalism

The market requires that all vendors comply with standards of

professionalism that promote open communication, mutual respect, and

the best interests of the market.

Disruptive actions or remarks that undermine the shared success of any

or all of our community of vendors are unprofessional and unacceptable.

Page 44: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Sample statement of vendor professionalism

The market requires that all vendors comply with standards of

professionalism that promote open communication, mutual respect, and

the best interests of the market.

Disruptive actions or remarks that undermine the shared success of any

or all of our community of vendors are unprofessional and unacceptable.

Failure to comply with these standards could result in suspension or

removal from the market.

Sample statement of vendor professionalism

The market requires that all vendors comply with standards of

professionalism that promote open communication, mutual respect, and

the best interests of the market.

Disruptive actions or remarks that undermine the shared success of any

or all of our community of vendors are unprofessional and unacceptable.

Failure to comply with these standards could result in suspension or

removal from the market.

Page 45: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Page 46: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Elements of a formal grievance processElements of a formal grievance process

Page 47: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Page 48: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Official acknowledgement of receipt within limited timeframe

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Official acknowledgement of receipt within limited timeframe

Page 49: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Official acknowledgement of receipt within limited timeframe

Responsible governing group reviews grievance, determines next steps, and resolves issues raised

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Official acknowledgement of receipt within limited timeframe

Responsible governing group reviews grievance, determines next steps, and resolves issues raised

Page 50: How are you going to manage?

Managing conflict, solving problems

Managing conflict, solving problems

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Official acknowledgement of receipt within limited timeframe

Responsible governing group reviews grievance, determines next steps, resolves issues raised

Decisions and actions to be taken communicated to vendor(s) and documented - no appeals, decisions are final

Elements of a formal grievance process

Procedure for submission in writing (or email) to manager, oversight committee, or board

Official acknowledgement of receipt within limited timeframe

Responsible governing group reviews grievance, determines next steps, resolves issues raised

Decisions and actions to be taken communicated to vendor(s) and documented - no appeals, decisions are final

Page 51: How are you going to manage?

Product mix managementProduct mix management

Page 52: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?Vendor preferences vs. the market’s best interests?

Page 53: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

Vendor preferences vs. the market’s best interests?

True or False?

Page 54: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

Page 55: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

Page 56: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

Page 57: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

Page 58: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

Page 59: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

Page 60: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

7) It is in each individual vendor’s best interest to minimize competition from others.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

7) It is in each individual vendor’s best interest to minimize competition from others.

Page 61: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

7) It is in each individual vendor’s best interest to minimize competition from others.

8) Competition that provides variety & selection is in the best interest of the market.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

7) It is in each individual vendor’s best interest to minimize competition from others.

8) Competition that provides variety & selection is in the best interest of the market.

Page 62: How are you going to manage?

Product mix managementProduct mix management

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

7) It is in each individual vendor’s best interest to minimize competition from others.

8) Competition that provides variety & selection is in the best interest of the market.

9) There are no ideal product mix targets for a market - the process is a balancing act that will often involve trial and error moving forward.

Vendor preferences vs. the market’s best interests?

True or False?

1) The success of the market is linked to the success of individual vendors.

2) The success of individual vendors is linked to the success of the overall market.

3) The best interests of the market take priority over the needs of individual vendors.

4) The goal of product mix management is to increase total market sales.

5) The goal of product mix management is to increase average vendor sales.

6) The possible loss of anchor vendors outweighs the need to improve product mix.

7) It is in each individual vendor’s best interest to minimize competition from others.

8) Competition that provides variety & selection is in the best interest of the market.

9) There are no ideal product mix targets for a market - the process is a balancing act that will often involve trial and error moving forward.

Page 63: How are you going to manage?

Product mix managementProduct mix management

Page 64: How are you going to manage?

Product mix managementProduct mix management

Best Practices?Best Practices?

Page 65: How are you going to manage?

Product mix managementProduct mix management

Best Practices?

Whenever possible, delegate vendor selection to the manager or to a non-vendor review committee.

Best Practices?

Whenever possible, delegate vendor selection to the manager or to a non-vendor review committee.

Page 66: How are you going to manage?

Product mix managementProduct mix management

Best Practices?

Whenever possible, delegate vendor selection to the manager or to a non-vendor review committee.

Establish selection criteria for the evaluation of products and vendors.

Best Practices?

Whenever possible, delegate vendor selection to the manager or to a non-vendor review committee.

Establish selection criteria for the evaluation of products and vendors.

Page 67: How are you going to manage?

Product mix managementProduct mix management

Page 68: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?Possible vendor selection criteria?

Page 69: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Page 70: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Page 71: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix

Page 72: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product

Page 73: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product Product selection that enhances the appeal of the

market by providing quality, convenience, selection, and variety

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product Product selection that enhances the appeal of the

market by providing quality, convenience, selection, and variety

Page 74: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product Product selection that enhances the appeal of the

market by providing quality, convenience, selection, and variety

Past vending performance and compliance with rules

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product Product selection that enhances the appeal of the

market by providing quality, convenience, selection, and variety

Past vending performance and compliance with rules

Page 75: How are you going to manage?

Product mix managementProduct mix management

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product Product selection that enhances the appeal of the market

by providing quality, convenience, selection, and variety Past vending performance and compliance with rules

What criteria make the most sense for your market?

Possible vendor selection criteria?

Preference given to vendors with local residency or production and to foods made with locally produced ingredients

Category targets (e.g. 60% farm, 30% value-added, 10% art/craft)

Diversity of product mix Abundant and consistent supply of product Product selection that enhances the appeal of the market

by providing quality, convenience, selection, and variety Past vending performance and compliance with rules

What criteria make the most sense for your market?

Page 76: How are you going to manage?

Strategic PlanningStrategic Planning

Page 77: How are you going to manage?

Strategic PlanningStrategic Planning

Needs AssessmentNeeds Assessment

Page 78: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

Page 79: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Page 80: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Page 81: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site

Page 82: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development

Page 83: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development Product mix management

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development Product mix management

Page 84: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development Product mix management Merchandising

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development Product mix management Merchandising

Page 85: How are you going to manage?

Strategic PlanningStrategic Planning

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development Product mix management Merchandising Keeping the peace

Needs Assessment

An assessment or review focused on governance, operations, etc. can be the

basis for strategic planning and ongoing market improvements.

See link to sample needs assessment survey.

Areas of focus included:

Location and site Customer development Product mix management Merchandising Keeping the peace

Page 86: How are you going to manage?

Strategic PlanningStrategic Planning

Page 87: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessmentLocation and site assessment

Page 88: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

Page 89: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Page 90: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments

Page 91: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments Rating sheet - based on assessment criteria

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments Rating sheet - based on assessment criteria

Page 92: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments Rating sheet - based on assessment criteria Rating summary - compiles multiple rating sheet

results

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments Rating sheet - based on assessment criteria Rating summary - compiles multiple rating sheet

results

Page 93: How are you going to manage?

Strategic PlanningStrategic Planning

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments Rating sheet - based on assessment criteria Rating summary - compiles multiple rating sheet

results Compared ratings - side-by-side comparisons for target

locations / sites

Location and site assessment

Evaluation of existing or proposed locations and site plans can be critical

to a market’s success.

See links for sample tools including:

Guide - checklist for location and site assessments Rating sheet - based on assessment criteria Rating summary - compiles multiple rating sheet

results Compared ratings - side-by-side comparisons for target

locations / sites

Page 94: How are you going to manage?

Resources and ReferencesResources and References

Page 95: How are you going to manage?

Resources and ReferencesResources and References

Content checklist - Farmers Market Rules & Regulations (ASAP)

Content checklist - Farmers Market Rules & Regulations (ASAP)

Page 96: How are you going to manage?

Resources and ReferencesResources and References

Content checklist - Farmers Market Rules & Regulations (ASAP)

Farmers Markets Rules, Regulations and Opportunities by Neil Hamilton

Content checklist - Farmers Market Rules & Regulations (ASAP)

Farmers Markets Rules, Regulations and Opportunities by Neil Hamilton

Page 97: How are you going to manage?

Resources and ReferencesResources and References

Content checklist - Farmers Market Rules & Regulations (ASAP)

Farmers Markets Rules, Regulations and Opportunities by Neil Hamilton

Sample Market Needs Assessment Survey (ASAP)

Content checklist - Farmers Market Rules & Regulations (ASAP)

Farmers Markets Rules, Regulations and Opportunities by Neil Hamilton

Sample Market Needs Assessment Survey (ASAP)

Page 98: How are you going to manage?

Resources and ReferencesResources and References

Content checklist - Farmers Market Rules & Regulations (ASAP)

Farmers Markets Rules, Regulations and Opportunities by Neil Hamilton

Sample Market Needs Assessment Survey (ASAP)

Location & Site Assessment forms (ASAP)

Content checklist - Farmers Market Rules & Regulations (ASAP)

Farmers Markets Rules, Regulations and Opportunities by Neil Hamilton

Sample Market Needs Assessment Survey (ASAP)

Location & Site Assessment forms (ASAP)