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Watch your resort’s profits take off

with TalkLoc

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Be there 100% of the time!Imagine your resort guest is seated at the poolside or beach and craves a snack or a cool drink. Envisioning the long walk back to the bar to place his order, he decides he can manage without it and settles into his beach chair with a book. For the resort, it’s an opportunity missed.

TalkLoc allows guests to act on their impulses, by instantly communicating directly with hotel staff using sophisticated miniature devices. This unique solution combines real-time location technology with voice communications in a single attractive device. Based on established, reliable, and cost-effective technology, the TalkLoc system makes it easy for guests at premium hotels and resorts to place orders and request services from anywhere –even by the pool or more remote parts or the property – and easy for hotel staff to locate them as they respond.

What is TalkLoc?

Connect Effortlessly With Your Guests

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Increase Guest OrdersTalkLoc encourages guests to order more food, beverages, and special services by enabling them to act on their impulses from anywhere on the resort's property... even if the guest is moving from one area to another. For resorts, the resulting increased sales can yield large gains in revenue.

Higher Revenue Convenience

Fun to UseIn addition to providing guests with unlimited access to food, beverages, and hotel services, the TalkLoc system allows guests to locate members of their party, including children, in real time. With the push of a button, guests can communicate with each other anywhere within the resort campus, without needing their mobile phones.

Why use TalkLoc in your Resort?

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FreedomA TalkLoc system allows guests to use more of your resort's available space while still accessing its services. Thanks to the real-time location functionality, they can rest-assured that staff can find them, anywhere on the resort campus, to deliver their food, beverage or service.

SecurityBut TalkLoc is about more than just higher revenue for the resort, it provides peace of mind to your guests. With TalkLoc, parents are always aware of their children’s whereabouts anywhere at our resort. By using the wireless communication device, they never lose contact with their loved ones.

“TalkLoc kept our whole family connected!”

Guests Love TalkLoc

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Exciting New Technology

Our unique solution is a one-of-a-kind, combining innovation with established technology -- RFID -- which relies on radio transmission to deliver a whole lot more. Our design, for which multiple patents are issued and /or pending, allows the real-time location and communication technology to integrate seamlessly into your hotel's facilities.

Using a network of units and receiving points, resort staff can always know a guest’s location, without asking, making it easy to provide the services he/she expects. In addition, we make it easy for guests to achieve clear, real-time voice communications, so guests can enjoy connecting with staff or with each other. The result is a premium service that's as profitable as it is easy to implement and fun to use.

Extraordinary results

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Assuming only 50% of a luxury hotel’s guests make an impulse purchase using the TalkLoc system, then the costs of leasing the equipment will have been covered.

50%adoption

Through promotional specials – such as an "Extended Happy Hour" or "Anywhere, Anytime Service" – food and beverage sales rise by at least 15%. The result would be additional tens of thousands of dollars in sales each quarter.

15%promotional

bounce

Are these figures realistic? Experience from our installations in established hotels and resorts indicates that even greater gains are realized.

Bottom Line:

Profits Up

TalkLoc in Action: the Bottom LineJust how profitable could a TalkLoc system be for your business? Luxury hotels and resorts will enjoy a big revenue boost.

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TalkLoc in Practice, a Real-world Example

Access points installed throughout the Resort Caprice capture transmissions from guests’ TalkLoc devices both indoors and outdoors, and TalkLoc software identifies where each guest, carrying the device, is located.

Since the TalkLoc system was installed, the resort has been able to also improve on its own efficiencies with visibility into each services transaction.

Since Kyrgyzstani luxury Resort Caprice implemented the TalkLoc system in 2010, profits have increased, and guests have reported they were enthusiastic about the convenience of accessing staff and their own party members, as well as being instantly located by staff.

“This technology has led to an increase in food and beverage purchases and allowed our management to better analyze the effectiveness of the services offered."

- Alex Leipi, Hotel Resort Caprice property manager

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How it Works

The wireless communication device features a microphone and speaker for clear voice communication, and programmable buttons to request a response from hotel personnel or to connect with friends or family. Carried in a purse, or worn with a lanyard, the device automatically communicates with access points installed throughout your facility. Our servers receive data from the access points to calculate the position of the device, even if the guest is on the move.

For your resort or hotel management, the data is useful not only in real time, to identify the location of a guest who requests services, but to provide business analytics that can help staff better serve guests in the future.

The device can incorporate a number of options such as an electronic room key, or smart chip for cashless payments.

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Systems Integrators/Distributors

Our success relies not just on our innovative technology, but also on the high quality of our partners who are expert in systems integration and provide a personal touch.

We partner with professionals worldwide who can provide the personalized, ongoing service that only local integrators can offer.

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Ready to Take the Next Step?

Want to learn about the benefits TalkLoc could offer your hotel? Simply reach us by phone or e-mail to find out how easy it is to get a system up and running. We work with partners worldwide, including local, reputable IT systems integrators who understand your specific business.

TalkLoc is designed for two of the things that matter most to your guests: convenience and fun, and that means profitability for your business.Isn't it time to start increasing your per-guest profit?

Edward LevinDirector, Business Development+1 (720) 440-3545edward@rtlservice.com