GROWTH SOLUTIONS THROUGH OUTSOURCED PROFESSIONALS

Elite team of top experts in the fields of:

Corporate and Hospitality Training

Hospitality Sales Representation and Sales Strategy

Marketing and Advertising

Working with companies to enhance, develop and increase their revenues,

through a selection of options managed by top team of professionals.

WHAT WE ARE

Main Offices located in Florida and New Jersey.

Affiliate offices located in Barbados, Canada, Puerto Rico,

U.K and China

Working with corporate and hospitality companies around

the world.

Where We Are

Training & Development Fortune 500 and top hospitality training

used to create positive environment which is the basis of all successful companies

HR Generalist designed training taught by motivational speakers, actors and radio show hosts. If its not entertaining, no one is learning

90 Day program follow up to enhance the training and turn a learned idea into a habit 

Every training is customized to your corporate atmosphere and needs

Services We Offer

Training Programs

Manager and Supervisor Training Positive Approach to Managing People plus Five Steps of Service Sexual Harassment Prevention and Sensitivity Training (also for employees) Effective Feedback, Performance Planning and Dealing with Conflict Team Building for Managers Presentation and Public Speaking Social Media Builds a Brand

Employee Training Positive Approach to Success for Employees and Five Steps of Service Team Building

Hospitality Specific Training Positive Approach to Success/Managing People plus Five Steps of Service Sales Basics, Sales Prospecting and Relationship Building and Sales Champion Chef Training and Menu Creation/Budgeting using local produce Hospitality Revenue Management CRO sales and script development

Hospitality Sales

Working with top hoteliers and destinations to support their pursuit of excellence, expanding their reach and growing their business with expert representation and strategic sales promotion that with today’s economy is hospitality’s key to success.

  We provide professional development

of industry relationship including introduction and alignment to top travel agent and key tour operators to build brand and increase sales. Our travel team of experts offer elite service that is an extension of the impeccable levels our clients offer their guests.

Hospitality Sales Services

Dedicated account specialist Conduct retail sales calls, trainings and operator meetings FAM tours for press, travel agents, tour operators, group/incentive Negotiation/distribution of rates, promotions and contracts Competitive analysis including opportunities and threats OTA management including extranet loading and rate planning  Industry show representation including luxury trade shows, industry and consumer shows Package development for shoulder seasons and special events plus promotion and marketing Interim sales team and representation for transition time periods Layering and negotiating unique marketing and public relations

Marketing & Advertising

Our team of award winning marketing experts will analyze and create cost effective advertising plans and creative. Marketing is a key element of increasing sales successfully. By layering sales and marketing into a seamless program that will allow additional exposure ultimately increasing revenues and brand. Available for every budget, our goal is to drive success.

Marketing & Advertising Services

Marketing and AdvertisingMarketing analysis and budget minded media plan strategyAward winning creative artwork to increase brand and build sales for our clients Commercial creation for radio, TV, print and on line advertising Website analysis, development and creation including top SEO and placement On line pay per clicks and reporting analysis Collateral development for sales calls, direct mailing and in-house brochures Repeat client promotion through software and list development, collateral creative, mailing and advertising campaign

Social MediaSocial media set up and training

Public RelationsPublic relations development including press releases and brand building through media relationships via fams and individual visitsSpecial event organization including package development, securing celebrity/specialist and partner development

Top Experts with years of experience can give you expertise for a fraction of the full time cost

Exceptional training programs developed for top Hotel and Fortune 500 Corporations

Extension of the elite standards our clients want to achieve

Dedicated leadership through continuous client communication and reporting

Benefits of Outsourcing With TSCBenefits of OutsourcingOutsourcing with HGS will reduce expenses, increase expertise without having high overhead and increase revenues with immediate impact.

Cost SavingsImprovement in Service

• Outsourced staff reduces full time salary cost

• Eliminates additional expense of added benefits like insurance and 401K

• Reduces cost of office expenses and some travel expenses

• For training, reduces time out of the office as we bring the training to you

• No expensive non-productive ramp up time during the learning curve

Additional Benefits

• HGS takes on full HR responsibilities for our talent

• Services of award winning ad agency and creative team without the high over head of an agency retainer

• Option to work with HGS for one time projects or continued services

• HGS offers the option for complete package of sales, training and marketing or a la carte based on your industry and needs

What Our Clients Say

Billy provides a very energetic approach to managing people (training). He shows how to keep everything in a positive light. After our training managers could not stop talking about the experience . I would highly recommend to all. Chris Amoroso, Steiner Sports

You are a highly talented, highly skilled, equally knowledgeable professional; but more importantly, a person of highest integrity.  Your tenacity, commitment and grace under fire, is a marvel to witness and qualities anyone would be blessed to possess and emulate.  I recognized you were a

force to be reckoned with. Michelle May, Almond Resorts

HGS worked with Bongo's Cuban Café in Orlando, conducting specialized training. The training was enthusiastic with a strong emphasis on customer service and a positive attitude, encouraging our team to be #1. HGS has developed a strong layered positive training for managers and employees that will increase our sales. Frank Amadeo, President, Estefan Enterprises

ECI prides itself on its high quality customer service. Billy Taylor single handedly kept ECI’s employees in an upbeat mood and insured that ECI continued its double digit growth that was centered upon repeat and referral business. Billy’s ability to capture attention and motivate employees to achieve corporate objectives are exceptional. I would highly recommend him to anyone who is seeking to achieve a team of happy

employees, corporate unity and growth. Graham Sampson, Chairman and CEO, ECI

Who We Are

Wendy Cole; with 25 years of experience in the hospitality industry, Wendy has maintained a flawless reputation for turning business around even in the toughest environments. Having worked as a Director/VP for some of the top hotel companies, including Ritz-Carlton, Fairmont, Hyatt Hotels & Resorts, JW Marriott and several independently owned hotels and resorts. She has developed strong relationships and understanding of what it takes to increase business.

Billy Taylor has over 15 years of experience as a corporate trainer, HR Specialist and motivational speaker. Having spent the first seven years of his career as a running back for the NFL, Billy has created a series of diverse programs for corporations and hotels specializing in the training of procedure including positive approach to managing people, customer service, sexual harassment prevention/sensitivity training and facilitating presentations.

Stephanie von Oppen-Taylor worked in various facets of Advertising, Marketing and Public Relations. Her career has seen exceptional success working for FOX TV-Madison on the successful Kid’s Club Program, Leo Burnett in Frankfurt, Germany, Young & Rubicam Advertising, DMB&B Advertising. She became VP Travel Advertising Director for Ruder Finn Public Relations in New York. Stephanie further diversified her career becoming the Director of Sales & Marketing Worldwide for Gems of Barbados Hotels before opening her own successful advertising agency.

Some of our main Principle Partners Bio’s below:

Head Office:5036 Dr. Phillips Blvd

Suite 379Orlando, FL 32819

(321) 303-8477wendyc@hospitalitygrowthsolutions.com

www.hospitalitygrowthsolutions.comTwitter @hoteltravelgirl

Blog – www.hospitalitysales.wordpress.com

Contact Information