Follow-up

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Summary of Equipment and Hours

21

1

Site Name

Street AddressCity, State, Zip

Date

Tentative Desired Live Date

Your Company Site Survey Engineer(s)

Primary Site Contact

Your Company ContactsName Title Phone E-Mail

Mike Nardi Senior Sales 609 457-4646 mnardi@Your Company.com

Howard Project Manager 702 513-4188

Customer ContactsName Title Organization Phone E-MailDavid Hammond

Director of Operations

Hollywood Mardi Gras

945 445-2281 [email protected]

Larry Zerne IT Mgr Hollywood Mardi Gras


Pete Crescenzo

F&B Mgr. Hollywood Mardi Gras


Special Shipping Considerations:

General Considerations

Who will receive copies of the Installation Schedule:

Besides the Primary Contact (above), who from the Customer Contacts (above) will be copied on all correspondence throughout the installation:

Has the Ready, Set, Go Guide been reviewed with the customer:

2

Marshall Getto

David Hammond

September 7th, 2006

Shipping hardware may be delayed due to lack of storage space. Actual ship date needs to be discussed with Larry.

All customer contacts identified above as well as the usual IG contacts.

All customer contacts identified above.

mailto:[email protected]








Is this a new construction:

Are Blue Prints or Floor Plans available:

Decision Makers

By DepartmentDepartment Name Contact

Food and Beverage Pete CrescenzoInformation Technology Larry ZerneAccounting Mary

By TaskTask Contact

Primary Contact Larry ZerneWorksheets Pete CrescenzoBack Office Auditing MaryTraining Pete CrescenzoCabling Larry ZerneNetworking Larry ZerneCash Handling / End of Shift MaryShift4 Paperwork Mary

Special Considerations:

EQUIPMENT

CURRENT POS SOLUTION

Please outline what the customer is using as their current Point-of-Sale solution:

QTY Desc. Make Model Notes

14 CRS 3000 Very Old

NEW EQUIPMENT

The Site Survey determines what equipment will be ordered for the installation. The Site Survey engineer and the on-site contact discuss what equipment they will need in relation to what they already have.

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Yes

1 floor of 4 is new construction.

Yes, only for the first floor. This has been submitted with this site survey.

Unless this is a stand-alone location, the equipment needs of the on-site manager may be reviewed by a Corporate entity prior to ordering.

Equipment – 1st Floor Sports Bar (working name of Profit Center is “Dog House”)Qty Description Type Notes2 Bartender terminals SurePOS 5x3 TM-T88 printers,

integration kits, and pole display with 1 single-cash drawer, and 1 double-cash drawer configuration.

2 Server terminals SurePOS 5x3 TM-T88 printers.1 Service Bar Printer TM-T88 printer.1 Kitchen Printer U220B printer.

Equipment – 1st Floor V.I.P. RoomQty Description Type Notes1 Bartender terminals SurePOS 5x3 TM-T88 printer and

integration kit and pole display with 1 single-cash drawer.

Equipment – 1st Floor South Bar (This is a customer-facing bar which services the slot floor)Qty Description Type Notes1 Bartender terminal SurePOS 5x3 TM-T88 printers,

integration kit, and pole display with single-cash drawer.

2 Server terminals SurePOS 5x3 TM-T88 printers.8 Symbol Handheld Zebra Printers with

extra batteries, charging stations, and extra stylus.

1 Service Bar Printer TM-T88 printer.

Equipment – 1st Floor DeliQty Description Type Notes2 Cashier terminals SurePOS 5x3 TM-T88 printers,

integration kits, and pole displays with 2 single-cash drawers.

2 Kitchen Printer U220B printer.

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Equipment – 2nd Floor Poker RoomQty Description Type Notes1 Server terminals SurePOS 5x3 TM-T88 printer.2 Symbol Handheld Zebra Printers with

extra batteries, charging stations, and extra stylus.

Equipment – 2nd Floor Mezzanine Bar (This is a customer-facing bar which services the Poker Room)Qty Description Type Notes1 Bartender terminal SurePOS 5x3 TM-T88 printer,

integration kit, and pole display with single-cash drawer.


Equipment – 2nd Floor Mezzanine Grill (This services the Poker Room)Qty Description Type Notes2 Cashier terminals SurePOS 5x3 TM-T88 printers,

integration kits, and pole displays with 2 single-cash drawers.


Equipment – 3rd Floor Dining RoomQty Description Type Notes

2 Server terminals SurePOS 5x3 TM-T88 printers.1 Service Bar Printer TM-T88 printer.

Special Hardware Placement Considerations:

Special Hardware Usage Considerations: Dual cash drawers, dual sided coin dispensers, dual sided displays, etc.

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Power Specification Considerations:

Wiring Closet Location and Considerations:

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CABLING & CONNECTIVITY

e-REVELATIONe-REVELATION

Is this site an e-Revelation installation:

Level of e-Revelation support:

Who is providing the connectivity:

Connection Speed:

How will the customer access Revelation (PC or Interface server):

If using a PC for Revelation access, will there be a need for an Interface server for:

Remote Printing

PMS

Other

If PC, please provide the specifications of the PC:

What will the customer's printer solution be:

If the customer is providing a printer, what type of printer is it:

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Where is the connectivity hardware (router):

The preferred e-Revelation hardware configuration is for the router, firewall, and hub to all be located in the manager's office. This provides optimal support capability, as this hardware may be more easily troubleshot if all in one location. Below, please outline the discussion of this hardware standard with the customer:

At the time of the Site Survey, was the connectivity established:

If No, what is the projected date this will be ready:

NOTE: Connectivity must be established, and the firewall tested, before Your Company arrives on

site.

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GENERAL CABLING & CONNECTIVITY:

Who is the person responsible for cabling:

Who is responsible for maintaining the network:

Is the customer providing their own server:

If so, please provide the specifications below:

If specifications are not available, who will be providing them:

Component DescriptionServer ManufacturerModel TypeModel NumberSerial NumberCPURAM - standardNetwork CardHard Drive(s) - standardRAID AdapterAdditional MemoryAdditional Hard Drive(s)MonitorTape DriveSerial AdapterUPS

Will the customer be providing:

The OS:

The OS CALs:

SQL:

SQL CALs:

BackupsWho is responsible for backups:

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What will be the backup method:

If tape backup, will Your Company be providing tapes:

Have these been placed on the quote:

Who is responsible for general system maintenance:

What is the current networking architecture (Ethernet, Token Ring, etc):

Is the site currently using DHCP:

Does the site plan on using DHCP at the time of the Revelation installation:

Will the POS terminals be running on a Domain: If so, infouser must be added to the domain administrator group.

Terminal Cabling

Has the cabling been run for the terminals:

If not, is there an expected completion date:

Is there remote printing:

If so, has cabling been run for the remote printers:

If not, is there an expected completion date:

Note: The Systech device will require a Static IP address and is a 10Mbps device,

not a 100Mbps.

Has this been discussed with the customer:

Wireless

Will the customer be using wireless technology for the installation:

Will the customer be setting up their own wireless infrastructure:

If not, has NeTeam been contacted:

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If so, what Point-of-Sale equipment will be necessary:Handhelds, wireless terminals, wireless cards, workgroup bridges:

Describe the environment in which the wireless equipment will be used:

Additional Comments

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TRAINING

Employees to be trainedQty Job Code POS Training Back Office

Training Considerations

It is necessary that the customer provide an area –preferably a secure, spacious room—to be used as the training facility throughout the life of the installation. Unless otherwise discussed with Your Company, the room needs to be equipped with:

Power for all terminals and receipt printers Ample table space Network connections and modem connections (analog phone line for

non TCP/IP connection to the server) Phone connection for internal and external calls Computer LCD projector

Is this room currently available, or will arrangements have to be made:

Will this be a Train-the-Trainer scenario:

If so, who will be responsible for scheduling and training staff:

Will the room used for training be the same room where the equipment will be unboxed and assembled?

If there are multiple buildings, will there be consolidatedtraining at one location:

Note: If the room in which the terminals are unboxed differs from the room in which

they will be assembled and/or trained, this may incur additional hours not

originally quoted.

Additional Training Requirements

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YOUR BUSINESS

Profit Centers w/hours of operation

Profit Center M T W Th F Sat Sun

If multiple profit centers, are they in separate buildings:

How far apart are the buildings:

What are the addresses:

Special Profit Center Considerations:

Rotating Menus

Does the site use rotating menus:

If so, what is the cycle period:

Cash Handling Procedures

Who is responsible for managing the cash handling procedures:

CurrentHow are the cashiers currently closing out their shift:

Proposed for InstallationIf different from their current process, please outline how they would like to close out with the new system.

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DiscountsPlease list any discounts used on site:

Which Job Codes will be authorized to use these discounts:

General Policies and Procedures

Will the employees be using employee cards to log onto the terminal:

If so, does the site plan on using existing employee cards:

Note: If the customer wishes to use their own pre-existing cards, as opposed to Your Company provided swipe cards, a sample card must be provided to Your Company prior to the

installation to test at a terminal.

Was a sample card provided at the time of the site survey:

Is the expectation to use a magnetic strip or barcode:

If barcodes, are scanners on the order:

Outline corporate culture considerations (dress code, visibility on property, etc.):

Has enough paper and ribbons been ordered for this location:

Would the site like to be set up to receive automatic paper shipments:

Who is responsible for the Revelation Worksheets:

Have the Revelation Worksheets been completed:

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Cashless Transactions

Does the site intend to use any form of cashless transactions besides credit cards:Gift cards, payroll deduction, etc.

Does the site plan on using their own cards for cashless transactions:

Note: If the customer wishes to use their own pre-existing cards,as opposed to Your Company provided swipe cards, a sample

card must be provided to Your Company prior to the installation

to test at a terminal to verify the format.

Was a sample card provided at the time of the site survey:

Is the expectation to use a magnetic strip or barcode:

If barcodes, are scanners on the order:

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REPORTS

Who is responsible for the daily audit:

Is there any custom corporate reporting standard used that will require data from the Point-of-Sales system?

If so, are there sample reports available to bring back to Your Company:

Manager Workstation

How many manager workstations with the customer need?

What is the Operating System of the PCs on which the Manager Workstation application will be running:

Is the PC hardware sufficient to run the application:

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Additional Business ConsiderationsGalley Meal Count, Front Desk Module, etc.

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INTERFACES

Credit Cards

$$$ In The Bank

$$$ On The Net If $$$ On The Net, does the customer have a dedicated connection to the internet:

If so, who is the provider:

What is the speed:

If the internet connection is a corporate LAN/WAN, are there any firewall considerations:

How many MIDs are on the order:

Is this enough for the business:

Who is the customer contact that will assist in completing the Shift4 documents:

Has the Shift4 paperwork been provided to the customer:

Has the Shift4 paperwork been completed by the customer:

Has the Shift4 paperwork been submitted to Shift4:

If Credit Cards are not being processed by Shift4, who is the Vendor:Company Contact Name Phone E-mail


PMS

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Company Contact Name Phone E-mail

Interface Type:

Communication Type (serial/UDP):


BargunCompany Contact Name Phone E-mail


InventoryCompany Contact Name Phone E-mail


Payroll Company Contact Name Phone E-mail


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OtherCompany Contact Name Phone E-mail

N/A


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Expectation

List Three expectations the customer would like to have met to have to successfully deliver the new Point-of-Sale solution.

1.

2.

3.

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Follow-up The items below are questions raised during the site survey that require resolution prior to Installation.

Issue Assigned to

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Site Survey Equipment and Hours Summary

Quantity

Description

TerminalReceipt PrinterStandard cash drawerDual cash drawer setupScaleScannerPole DisplayCoin ChangerRemote printers (kitchen printers)Hub(s)# of Ports:Systech# of Ports: Flex Drive – for terminal setupKeyboard – for terminal setupLock inserts for cash drawersGold key – Master key set for registersBoxes thermal paper for receipt printers

Installation Hours

Hours have been quoted for this installation prior to the site survey. Based on the information obtained during the site survey, it is estimated that this installation will require

hours.

These hours will be contingent upon the following factors as discussed during the site survey:

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hollywood site survey template

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