holiday prep for ecommerce & retail: latest cyber threats & strategies

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HOLIDAY PREP FOR ECOMMERCE & RETAIL: LATEST CYBER THREATS & STRATEGIES Paul Fletcher – Cyber Security Evangelist @_PaulFletcher

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Page 1: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

HOLIDAY PREP FOR ECOMMERCE & RETAIL: LATEST CYBER THREATS & STRATEGIES

Paul Fletcher – Cyber Security Evangelist@_PaulFletcher

Page 2: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

• This webinar is being recorded and an on-demand version will be available at the same URL at the conclusion of the webinar

• Please submit questions via the button on the upper left of the viewer- If we don’t get to your question during the webinar, we

will follow up with you via email• Download related resources via the “Attachments” button

above the viewing panel• On Twitter? Join the conversation: @HOSTINGdotcom,

@AlertLogic

2

Housekeeping

Page 3: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Industry Analysis – 2014 Data Breaches - Mandiant

Page 4: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Threats by Customer Environment

40.55%

28.01%

18.75%

10.60% 1.96%0.13% 0.02%

40.79%

22.36%

15.67%

7.40%

5.29% 0.03% 0.02%

Cloud Environment On Premise Environment

Source: Alert Logic CSR 2015

Page 5: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Changes in the Traditional Solutions

Application attack

Brute force

Recon

Suspicious

DoS

0%10%20%30%40%50%60%70%80%90%

100%

Page 6: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Recent Payment-Related Breaches

• Village Pizza Pub- Vendor (TransformPOS)- Malware gained access to active transactions

• Utah Food Bank- 10k donators exposed PII and payment card data - Poor website security

• Genworth Insurance- Agent social engineered on the phone- Exposed (PII) Personal Identifiable Information and (PHI) Personal Healthcare Information

Page 7: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Threats to RetailOn-going threats Newer threats

• Point of sale (POS)• Vendors• Web applications• eCommerce infrastructure• Employees• Denial of service

- DoS- DDoS

• Advanced persistent threat (APT)• Hacking groups• Supply chain• Manufacturing process• Business details• Insiders

Page 8: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Understand your Adversaries

Page 9: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Underground Economy

Page 10: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

TECHNOLOGY

Page 11: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Technology Plan

• Assessments• External penetration tests• Internal vulnerability scans• Application security review• Configuration management• Data integrity

• Analyze and optimize• Gather system utilization data• Understand resource requirements/limitations• Establish threshold capacities• Plan for the best

Page 12: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Technology Scale

• Prepare to Scale• Properly sized and tested images• Instance efficiency• Identity and access management• Security tools• DDoS options

Page 13: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Technology Tactics

• Network segmentation• Isolate from operational network/web• Block all, then only allow documented exceptions• Security logging & monitoring on each segment

• Firewall (NGFW)• Intrusion Detection/Prevention System

• Deep packet inspection• Two factor authentication• Patch management

Page 14: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Technology Tactics

• Full mobility security plan• Require passwords• Enforce timeouts• Provide software updates• Eradicate “jail broken” devices• Encryption first approach• Security over functionality

• Re-direct to appropriate web site

• Email security• Spam• Phishing TRAIN EMPLOYEES

Page 15: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

PEOPLE AND PROCESS

Page 16: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

People and Process

• Communications list• Prepare online and offline references• Multiple ways to contact• Expected response• Escalation path

• Review IAM• Ensure least privilege concept• System tests after modification• Establish “normal” activity for system accounts

• Review log systems

Page 17: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Data Correlation is the Key

Page 18: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

PCI 3.1

• Compliance- Unprotected primary account numbers (PANs)

o SMS (text message)

- Eliminate old versions of SSL and TLS

• Security- Never send account information in the clear- Obfuscation is an easy solution- Encryption is best- Patch management to update SSL and TLS

TRAIN EMPLOYEES

Page 19: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

INCIDENT RESPONSE

Page 20: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Incident Response

• Test the plan• Self assessment

• Incident response director

• Team walk through• Everybody with a role in the plan• Walk through a recent breach• Use the plan as a guide• Edit the plan as needed

• Executive assessment• Walk through of scenario• Validate priorities

• Live exercise

Page 21: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Incident Response

• Revise the plan• Roles and responsibilities

• Externalize the plan• Forensics experts• Technical consultants• Legal• Public relations• Partners• Vendors• Law enforcement

Page 22: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Incident Response

• Cloud considerations• Clearly defined resources• Include when you test the plan• Pristine content ready to re-deploy• Test this capability

• Test the plan…again

Page 23: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

PROACTIVE PURSUIT

Page 24: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Proactive Pursuit

• Assume you are breached and act accordingly• Established the baseline• Understand normal system behavior• Use existing sources

• Net flow• Log activity• Inbound and outbound connectivity• File integrity• Configuration settings

• Use new technology• Tools to find zero day attacks• Short term engagement

Page 25: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Monitoring the Social Media Accounts

Page 26: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Forums to Follow – Exploit.in

Page 27: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Threat to Threat Intelligence

Wassenaar Proposal• 2013 Amendment• Prevent the selling of surveillance technology to governments known to abuse human rights • Surveillance technology includes

- Intrusion Detection Systems- Zero Day exploits

• Punishment- $250k fine- Five years in prison

Page 28: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

Threat to Threat IntelligenceWassenaar Proposal – The Problem

• Read about the proposal• Share it within your sphere of influence• Make sure your legal team is informed• Keep the conversation going• Be specific about how this proposal will

impact your ability to do your job

• Prevents information sharing of vulnerabilities

• Prevents us from knowing our enemy• Prevents research sharing…even within

the same organization• Hackers gonna hack – so it really only

impacts law abiding security professionals

Wassenaar Proposal – The Fix

Page 29: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

To Follow our Research

• Twitter:- @AlertLogic- @StephenCoty- @_PaulFletcher

• Blog:- https://www.alertlogic.com/resources/blog

• Newsletter:- https://www.alertlogic.com/weekly-threat-report/

• Cloud Security Report- https://www.alertlogic.com/resources/cloud-security

-report/

• Zero Day Magazine- http://www.alertlogic.com/zerodaymagazine/

Websites to follow• http://www.securityfocus.com• http://www.exploit-db.com• http://seclists.org/fulldisclosure/• http://www.securitybloggersnetwork.com/• http://cve.mitre.org/• http://nvd.nist.gov/• https://www.alertlogic.com/weekly-thr

eat-report/

Page 30: Holiday Prep for Ecommerce & Retail: Latest Cyber Threats & Strategies

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Q&APaul Fletcher | Alert Logic Cyber Security EvangelistTricia Pattee| HOSTING Product Manager

For more information about security solutions by HOSTING, please contact our team at 888.894.4678.