holiday planner 2010

for 2010

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HOLIDAY PLANNER 2010 3

Welcome...

TRAVELLERS TEN COMMANDMENTS11. Thou shalt not expect to find things as thou hast at home, for thou hast left home to find

things different.12. Thou shalt not take anything too seriously for a carefree mind is the start of a good

holiday.13. Thou shalt not let the other travellers get on thy nerves, for thou hast paid good money

to enjoy thyself.14. Remember to take half as many clothes as thou thinkest and twice the money.15. Know at all times where thy passport is, for a person without a passport is a person

without a country.16. Remember that if we had been expected to stay in one place we would have been

created with roots.17. Thou shalt not worry for he that worrieth hath no pleasure and few things are that fatal.18. When in Rome be prepared to do somewhat as the Romans do.19. Thou shalt not judge the people of the country by the person who hath given the trouble.10. Remember thou art a guest in other lands and he that treats his host with respect shall

be honoured.

Dear Holidaymaker,It wont be long now before it’stime to get away on thatholiday. Maybe it's just a shortbreak or perhaps it's that bigfamily holiday you had beenplanning. These days youdeserve a break so we

certainly hope that you enjoy every moment.We are determined to make sure that

everything goes as smoothly as possible foryou. Holiday Planner 2010 is full ofinformation to make things easier for you.Please take the time to read it and be sure tobring it with you, as the shopping guide andholiday phrases are invaluable when you areabroad.

We hope that you have a wonderful trip andwe hope to see you again soon.

Contents

HOLIDAY PLANNER 20104

START PLANNING NOW ....................................................................6Everything you need to know about Passports and VisasPRE-DEPARTURE CHECKLIST .............................................................8Check this and forget nothing.MONEY, MONEY, MONEY...............................................................10Cash, Travellers Cheques and Credit Cards.GETTING THERE...............................................................................12Getting in and onto the plane.FOREIGN FACT FILE..................................................................14-15The facts about your destination.SUN AND SENSIBILITYProtect yourself from the dangers of the sun .............................16-17DUBLIN AIRPORTFlight Information, Parking Facilities, Banking.............................18-19CORK AIRPORTServices, Bank/Bureau de Change.....................................................20SHANNON AIRPORTInformation, Car Parking, Bus & Taxi Services.....................................21THE LOOP - SHOPPING GUIDE.......................................................22DUTY FREE ALLOWANCESAt the Duty Free ......................................................................24-26CAR HIRE ABROAD ........................................................................27PHONE FACTS ........................................................................28-29HELPFUL HOLIDAY PHRASES .........................................................30


I HAVE A PASSPORT ... SO WHAT?Well now is the time to check it and see that

it is up-to-date and has not expired (do it nowwhile it’s still fresh in your mind).

A child can no longer travel on their parent’spassports, all must carry their own. Childrenunder 3 must have a 3 year passport, 3-17 yearolds must have a 5 year passport and from18 onwards travellers must have a 10 yearpassport.

I HAVE A PASSPORT ... IT’S OUT OF DATEWHAT DO I DO?

Collect form PAS 1 from your Travel Agent,Garda Station or Passport office. This formgives you exact and precise informationconcerning your application for an Irishpassport.

Further enquiries to:Passport Office, 1st Floor, Setanta Centre,

Molesworth Street, Dublin 2.Tel: 01-6711633 or LoCall: 1890-426888

Application forms are now also availableat your local Post Office.

In the case of British citizens, resident in theRep. of Ireland, forms can be obtained from:

Passport Office, British Embassy,29 Merrion Road, Ballsbridge, Dublin 4.

Tel: 01-2053700.Please note that passports take time to

process and we advise you to apply well inadvance. This normally takes at least 2 weeks.

VISASA visa is required for entry into Turkey for

Irish and British citizens. The visa forms can befilled out on arrival in Turkey and cost €10. Thiscan be paid in Euros or Sterling but cannot bepaid by credit card or cheque.

All EU passengers require a visa on enteringEgypt. This can be obtained at the EgyptianEmbassy, 22 Clyde Road, Ballsbridge, Dublin 4.The cost is currently €25 per person.Alternatively, visas can be arranged on arrival inSharm El Sheikh. This is usually cheaper andcan be paid for in Euros, Sterling or US Dollars.Passports must be valid for 6 months after yourreturn journey.

Start Planning NowBEFORE YOU STARTThe preparations to be made before your holiday, althoughsimple, may prove to be a minefield of stress if left to thelast minute. We list here some practical advice, someobvious, some perhaps not, but if followed, it shouldensure a smooth run-up to your departure for your holidaydestination.

PASSPORTS & VISASThese are your responsibility and persons not in

possession of a valid up-to-date passport will not be allowedto travel. In order to obtain a current passport you will needtwo up-to-date photographs. Polaroid have an instantpassport photo service which is available in pharmacies andphoto outlets nationwide.

Pre-Departure Checklist


DOCUMENTATION &MONEY� Passports� Flight tickets & holiday

vouchers� Vaccination certificates

and visas (if required)� Insurance details� Driving Licence and

International DrivingPermit

� General identificationsuch as credit cards,medical or pensioncards, birth/ marriagecertificates, etc. (youmight lose yourpassport)

� Money, cheque book,cheque card and creditcards

� Receipts for any newcameras, watches, etc.which could have beenbought abroad - youdon’t want to have topay duty twice.

CLOTHES� Swimsuits� Beachwear� Beach Shoes

� Sun hats� Day Clothes and shoes� Evening wear and shoes� Cotton sweaters� Jacket� Nightwear� Underwear� Rainwear (depending

on destination)� Tights/ Stockings� Socks� Ties� Handkerchiefs� Belts, scarves and ‘fun’

jewellery

ACCESSORIES &EQUIPMENT� Beach bags� Sunglasses� Suntan lotions and

creams� Brushes� Make-up� Toothbrush� Shaving Gear� Toiletries� Handbag� Wallet/purse� CD/MP3 player� Hairdryer

� Travel Iron� Adaptor plug� Mobile phone and

battery charger� First Aid Kit� Any prescribed

medicines� Pen and notepaper� Books� Maps� Children’s and babies

needs� Children’s toys� Watch� Lighter� Bottle opener and

corkscrew� Spare glasses and

solutions� Sewing requirements.

KEYSHouse Keys

Leave a spare set with aneighbour or relative/friend.

Luggage KeysCar Keys

Take a spare set ifleaving your car at theairport.

Even the most organised of us usually have a few last minute panicsbefore going on holiday. To avoid that "what have I forgotten?"feeling on your outward journey, use the following checklist duringpacking and again just before you leave home.

Shop & Collect.A free service available at Dublin, Cork & Shannon Airport.


MoneyCURRENCY EXCHANGEWith the introduction of the Euro in2002, heading abroad has neverbeen easier. Including ourselves, 21other countries of the EU havechanged to the Euro: Andorra,Austria, Belgium, Cyprus, Finland,France, Germany, Greece, Italy,Kosovo, Luxembourg, Malta,Monaco, Montenegro, Netherlands,Portugal, San Marino, Slovenia,Slovakia, Spain and the Vatican City.Of course if you’re travelling toother countries, such as Bulgaria,Croatia and Turkey, you will stillhave to obtain local currency.

Although in many larger bank branches it is possible to obtain foreign currency on demand,it is usually safer to let the bank know your currency requirements a couple of weeks beforedeparture, and to collect the money two days before you leave. This avoids last minute panicsif the bank should not have sufficient amounts of the currency you need. Some countries haverestrictions on how much local currency you can take in and out. Check with your local travelagent or bank, as countries frequently change their regulations. It may be cheaper to changecurrency abroad rather than in Ireland. Your travel agent may be able to advise you.

If you are travelling outside the euro zone, remember to retain some euros for your returnhome.

With CIRRUS, you can withdraw cash fromyour current account all over the world.With the CIRRUS facility on your card, youhave access to your money from over 1million ATM machines in over 210different countries. You can withdraw atany ATM machine displaying the CIRRUSlogo, making travelling a lot easier.

CREDIT CARDSVisa, MasterCard, AmericanExpress and Diners Cards areaccepted in many countries andcertainly in major establishmentsthroughout most of Europe. Youshould experience no difficultyusing them for car hire, in hotelsand restaurants, to obtain cash atbanks and for purchases in somedepartment stores.

In relation to Car Hire mostcompanies will insist on a creditcard and will not rent wihtoutone.


• As you would at home, make sure you cover the PIN padwhilst carrying out transactions - especially when in pubsand night clubs! Never allow anyone to know your PIN.Don't leave your card behind the bar!

• Avoid having to go through your wallet/purse for moneyor cards, especially at the ATM.

• When in crowds, keep your bag strapped across your bodyfirmly. Turn the clasp towards you, making it even harderfor the thief to get at. A concealed money belt is an idealway to carry cards and valuables

• Where possible, insist that restaurant staff do not take youcard out of your sight when paying for meals, etc. Theycould be skimming your card details. Check yourstatement carefully when you return home.

• Warm weather means less clothing - which can also meanthat personal items such as wallets in back pockets aremore visible. Take extra care to ensure that valuables areconcealed.

• Only bring the cards with you that you will be usingabroad.

• When at the beach or by the pool, ensure that your cardsare in a safe place where a thief cannot swipe them whenyou are sleeping.

• If your card is lost at home or abroad, contact your issuerimmediately.

How to Keep You and Your Cards Safe When Travelling Abroad

When you are planningyour holiday, make sure

you have emergency24-hour phone numbers for

your cards so that you canreport any theft/loss

immediately. You will find these on your

statements, on theSafeCard website or in the

telephone directory. You may find it convenient

to store these numbers inyour mobile phone.

Getting there...


CHECKING-INWhen you receive your tickets and documentation, your time ofcheck-in at the airport will be clearly shown. The check-in timegiven is the LATEST time, so do allow yourself time to park your caror to get from the bus or rail terminal to the airport. You don’twant to arrive late and have to rush through the departureprocedure or WORSE STILL - even miss your flight!

The check-in desk normallyopens approximately twohours before departure.

When you check-in you willneed to present your ticketand passport so that you willbe given a boarding card. Youcan then go through passportcontrol. You should carefullycheck the flight departurescreen where an indicator willtell you which gate your flightdeparts from.

ON YOUR FLIGHTOn most flights you may

take one piece of handbaggage per person on theaircraft in addition to ahandbag or camera, etc., butideally this should not measure more than 45cm x 35cm x 20cm,and should not weigh more than 5kgs/11lbs...and it should belabelled both inside and outside. As airlines vary the rules checktheir website before travelling.

Please note that sharp objects may not be carried in handluggage, but must be put in main luggage for check-in.

If you have not purchased duty free goods at the airport, theseare usually available for purchase during your flight on both theoutward and return journeys.

Remember to take books and games to keep children amused during the flight.Safety precautions will be fully explained to you during the flight. If you suffer from ‘ear-

popping’ while flying, sucking a sweet will help or a GOOD YAWN is also helpful.

DELAYSFortunately, delays are the exception rather than the rule, but should you be delayed for any reason

see insurance details for full information.

44 LR. GEORGE’S STREET, DUN LAOGHAIRE.TELEPHONE: 01-2803127. www.fanda.ie

ZEGNA • ARMANI • GANT • LYLE & SCOTTJACK & JONES • SELECTED • PAUL & SHARK

WITHOUT PREJUDICE • ETON • BUGATTI

Frewen & AylwardMenswear

DUN LAOGHAIRE

Foreign Fact File


SPAIN MAINLAND & BALEARIC ISLANDS

Language: Spanish is the official languageCurrency: EuroCredit Cards: All major cards accepted.Electricity: 220V is standard current, can be

115V in older places.Opening Hours:

Banks – Mon-Fri: 8.00-14.00. Shops – 09.30-14.00, 17.00-22.00.

Helpful Hints: Buy bottled water.Tipping: 15% service usually added to

restaurant bills, with additional 5-10%tip expected. Tip taxi drivers 10% of thefare.

GRAN CANARIA, LANZAROTE,TENERIFE & FUERTEVENTURA

Language: Spanish is the official languageCurrency: EuroElectricity: 220V, continental 2-pin adaptors

are needed.Opening Hours:

Banks – Mon-Fri. 08.00-14.00Shops – 09.30-14.00, 17.00-22.00.

Helpful Hints: Drink bottled water.Tipping: Customary to tip 10% in restaurants

and taxi drivers.

GREECELanguage: Modern Greek and English are

widely understood and spoken.Currency: EuroCredit Cards: All major cards accepted.Electricity: 220V AC throughout most of

Greece; 110V DC in a few districts. 2-pinadaptors are needed.

Opening Hours:Banks – Mon-Thurs: 08.00-14.00Shops – Mon-Sat: 09.00-18.00

Helpful Hints: Drink bottled water rather thanfresh water.

Tipping: 10-15% is included in restaurant bills,but waiters expect 10% extra. Taxi driversmay expect 10% (not obligatory).

PORTUGALLanguage: Although Portuguese is the official

language, French and English are spoken bymany as a second language.

Currency: EuroCredit Cards: All major cards accepted.Electricity: 210-220V AC in most areas, 110V

AC in a few places. Some hotels haveconverters.

Opening Hours:Banks – Mon-Fri: 8.30-15.00.Shops – Mon-Fri: 09.00-13.00, 15.00-19.00.Sat. 09.00-13.00.

Helpful Hints: Buy bottled water.Tipping: Tipping is customary and is about 10-

15% in restaurants and taxis.

ITALYLanguage: Spanish is the official language Currency: EuroCredit Cards: All major cards accepted.Electricity: 220V, electrical appliances will

work, but need 2-pin adaptor.Opening Hours:

Banks – Mon-Fri 08.30-13.30 & 14.45-16.15Shops – 09.00-13.00, 16.30-19.30.

Helpful Hints: Drink bottled water.Tipping: 15% service is included in restaurant

bills, with 5-10% extra expected. Taxi driversmay expect 10% (not obligatory).

BULGARIALanguage: Bulgarian, English, German, French

and Russian.Currency: Lev.Credit Cards: All major cards accepted.Electricity: 220V, electrical appliances need a

2-pin adaptor. Opening Hours:

Banks – Mon-Sat: 9.00-15.00Shops – Mon-Sat: 9.00-19.00, usually closedSundays.

Tipping: 10% of the bill is customary inrestaurants, while hotel porters and taxidrivers expect the change to round up the bill.


Foreign Fact FileCYPRUS

Language: The official languages are Greekand Turkish, (Greek in the South and Turkishin the North)

Currency: Euro.Credit Cards: All major cards accepted.Electricity: 240V. Continental adaptors not

required.Tipping: A service charge of 10% is added to

all bills. If the service has been especiallygood, you may add 5%.

Opening Hours:Banks – Mon.-Fri: 8.30-13.00, Mon: 15.15-16.45.Shops – Mon, Tues, Thurs & Fri: 08.00-19.00,Wed & Sat. 08.00-13.00.

EGYPTLanguage: Arabic (official), English and French

widely understood.Currency: Egyptian PoundCredit Cards: All major cards accepted.Electricity: 220V, a travel adaptor (2 pin) is

needed. Tipping: Although bills normally include a

service charge, it is customary to tip inrestaurants and other places that cater totourists.

Opening Hours: Banks – 08.30-14.00 daily, closed Fri & Sat.Shops – Winter 08.30-14.30, Summer 09.00-22.00, many shops closed Fri & Sun.

Helpful hints: Egypt is a Muslim countrytherefore it is advised to dress conservatively.When visiting churches and mosques menshould not wear shorts, it is inadvisable forwomen to wear anything short or sleevelessunless on the beach or by a pool.Stay and Park

With more holidaymakersthan ever worriedabout making theirflights through rush

hour traffic the team atDublin Airport Holiday InnExpress are determined tomake things easier. They areoffering a room for the night fromonly €59 including hot breakfastfor two adults and up to twochildren staying in parents room.In addition they have a specialparking offer of 4, 8 or 15 nights,with a courtesy shuttle bus to and from the airport. That's a deal that could makeyour next holiday a whole lot easier!

SKIN CARE THE FACTS:➤ Skin cancer is the most common cancer

in Ireland among both men and women.➤ In 2008 approximately 8,000 new cases

were diagnosed in Ireland.➤ Most skin cancers are caused by

ultraviolet (UV) rays from the sun andsunbeds and can be prevented.

➤ About 80-85% of UV rays can passthrough clouds so you need to take careon cloudy days too.

➤ Be smart in the sun, by following theSunSmart Code, and do not use sunbeds.In this way you can reduce your risk ofskin cancer.

➤ There are different types of skincancer. The most common type isnon-melanoma skin cancer. It ispreventable and if spotted early, is verytreatable. The most serious type ismelanoma skin cancer.

➤ Melanoma skin cancer can kill. Reduceyour risk by following the SunSmart Codeand avoid getting sunburnt.

➤ Getting sunburnt in childhood oradolescence puts you at greater risk ofmelanoma skin cancer.

➤ If a melanoma grows on your skinspotting it early and getting it treated assoon as possible can save your life. Soget into the habit of checking your skinregularly for new or changing moles.

➤ A tan does not protect your skin fromsunburn or skin cancer.

➤ Seek shade, especiallyfrom 11am and 3pm, whenUV rays are at theirstrongest.

➤ Cover up. Wear a shirtwith a collar and longsleeves and long shorts,all made from closelywoven fabric.

➤ Wear a hat too that givesprotection to the ears,nose and back of the neck.

➤ Slap on sunscreen withSPF of 15 or higher and UVAprotection. Apply generously20 minutes before goingout in the sun. Reapplyevery two hours. Reapplymore often if swimming,sweating or towel drying.Look for the UVA logo on the bottle

➤ Wear wraparoundsunglasses with UVprotection. This appliesto adults and children.

HOW CAN YOUPROTECT YOURSELF?

Follow the SunSmart Code

UVA

UVA

UVA

IN THE SUN➤ A tan and sunburn caused by UV rays

damages your skin. While the tan andsunburn may go away the damage to yourskin cells remains. It is added to thedamage done in previous years andincreases your risk of skin cancer later inlife.

➤ Most skin cancers are curable if foundand treated early.

WHO IS AT RISK?Anyone who spends time in the sun is at riskof developing skin cancer, not just thosewho sunbathe or work outdoors.You need to take extra care if you have:➤ Pale or freckled skin, which burns easily

or tans poorly➤ Naturally red or fair hair and blue, green,

or grey eyes.➤ A lot of moles or unusual moles.➤ A history of sunburn or skin cancer.

BABIES, CHILDREN AND THE SUN:Over our lifetime most of us get 80% of ourexposure to the sun in our youth. For thisreason it is important to protect childrenand adolescents skin when outdooors,whether they are in Ireland or abroad. To dothis, simply following the SunSmart Code.

➤ Children’s skin is very sensitive to thesun’s rays. All children, whether theytan easily or not, should always beprotected from UV rays.

➤ It is best to keep babies under sixmonths in the shade, wearing clothesand hat. Sunscreen can be applied toareas not protected by clothes.

➤ Keep older children safe by followingthe SunSmart code.

➤ Always patch test a sunscreen on yourchild first to check if they are allergic tothe product. If they are, simply try adifferent brand.

HELPLINEFor anyone who is concerned about

skin cancer or cancer in general, call theNational Cancer Helpline on 1800 200 700,Monday to Thursday 9am-7pm, Friday9am-5pm or visit our website:www.cancer.ie/sunsmart/

SUNBURN IN CHILDHOOD INCREASESTHE RISK OF DEVELOPING SKIN

CANCER LATER IN LIFE.


DUBLIN AIRPORTINFORMATIONThe Dublin Airport InformationDesk is situated in the ArrivalsHall. It is serviceable from 06.00until 23.00 daily. We have a desksituated in the Departures Hall.

Contact the Airport switch:01-8141111 orwww.dublinairport.com

FLIGHT INFORMATIONFor daily flight information and contactdetails for Airlines, car parks, lost and found,etc. contact Dublin Airport: 01-8141111 orclick onto www.dublinairport.com, Aertelpage 571/2 will give live flight timeinformation.

LOCAL BUS SERVICELocal bus services operate to/from Dublin Airport and the city centre. The journey time isapproximately one hour and the bus serves suburban bus stops en route. These services operatefrom the Arrivals road.

AIRPORT EXPRESS COACH Airlink service, operated by Dublin Bus,will bring you direct from Dublin CityCentre or rail/bus stations (Bus Aras) toDublin Airport. This service is operatedfrom the coach park which is locatedbehind the multi-storey car park on theArrivals road.

Aircoach offers services from DublinAirport to the City Centre, South Dublinand Greystones on a 24 hour basis each day. Their City Centre service stops at most of the majorhotels around Dublin City and their Greystones service stops at key locations in the DublinSouth/North Wicklow area. This service is operated from the Arrivals road.

Flybus offers a premium bus service from Dublin Airport via the M50 to the N4 - Liffey ValleyShopping Centre, The Mill Shopping Centre, Clondalkin and The Square, Tallaght. This service isoperated from the Arrivals road.

Urbus offers service from Dublin Airport to Castleknock, Blanchardstown Shopping Centre, andSwords. This service is operated from the road which is located behind the multi-storey car parkon the Arrivals road.

Dublin Airport

Tired of the long linesat the airport?

One of the most interesting developments inrecent times has been the arrival of anAIRLINE CHECK-IN KIOSK at the

Radisson Blu Hotel Dublin Airport.If you have booked to travel on a scheduled

flight from Dublin Airport you can check-in,(without the hassle at the airport) in the lobby ofthe Radisson Blu Hotel. You can print yourboarding card at their unique self-servicemachine and then take the free courtesy shuttlebus to the terminal building.

You can even relax over a coffee in theirrestaurant or talk to them about leaving the carin their car park.

There is literally no better location for stayingin a 4-star Hotel on the grounds of Dublin Airport.

Telephone: 01-844 6000.

Cleared for take-off!


TAXISTaxis are available from the forecourt on theArrivals level road. A taxi dispatcher is available atthe taxi rank if you require any further informationor assistance. A taxi receipt, printed by the printerattached to the meter (not handwritten), must begiven to all customers.

HOLIDAY CAR PARKINGThe DAA advise passengers to arrive at check-in atleast 90 minutes prior to their flight departure andto factor in a further 30 minutes if parking a car toallow adequate time to transfer from the car parkto the terminal. Car park charges can be found atwww.dublinairport.com or Aertel p.577.

BANK AND BUREAU DE CHANGEA branch of Bank of Ireland is situated in theArrivals Hall. Bureau de Change facilities,also operated by the Bank of Ireland, areavailable in the Departures Hall from 04.30until 20.00 everyday except Christmas Day.ICE Bureau de Change operates in theArrivals Hall, Departures Hall, in Pier A/B/Cand also in the baggage hall from 05.00 to23.59, depending on location.


terminal building or long-term 2, located infront of the old terminal building. The short-term multi-storey car park is situated next tothe new terminal building. Please allowsufficient time to comply with various check-inprocedures. Car parking charges can be foundon www.corkairport.com or Aertel P.573.

CUSTOMER SERVICEThe Customer Information Desk is located inthe main Arrivals concourse. Staff will behappy to assist with any queries regardingflight arrivals and departures, public transportservices and general information. We have adesk situated in the check-in hall next to theAer Lingus ticket sales desk.

BANK & BUREAU DE CHANGEThe Bank of Ireland Bureau De Change,located on the Lower Level, is open from 06.45to 20.00 Mon-Fri and 09.00 to 18.30 Sat-Sun.The bank is open for normal business Mon-Fri10.00 to 16.00 and closed Sat-Sun. There aretwo ATM’s just beside the Bank and Bureau deChange, one of which also dispenses Sterling.A third Euro only ATM is also located Airsidejust outside The Loop by Boarding Gate 4.

RESTAURANT AND BARHMS Host offers a range of quality eatingexperiences from 06.00 until departure of thelast flight. The bar is open from 12.00 untilnormal closing time. Catering facilities are alsoavailable in the Departures area. Please seewww.corkairport.com for full details of placesto eat/drink and shop within the terminalbuilding.

LOCATION8km south of Cork City, on the Kinsale Road(Kinsale 20km). All approaches are wellsignposted.

AIRPORT ENQUIRIESEnquiries can be made to the AirportInformation Desk, which is situated in the mainarrivals concourse. This can be accessedbetween 06.00 and 00.00 daily. Contact: 021-4313131 or www.corkairport.com for furtherinformation. Staff will be happy to assist withany queries regarding flight arrivals anddepartures, public transport services andgeneral information.

FLIGHT INFORMATIONFor daily flight information and contact detailsfor airlines, car parks, lost and found etc.contact Cork Airport 021-4313131.

LOCAL BUS SERVICEA range of bus services are available to andfrom Cork City Centre with regular departuresevery 30 minutes. Journey time: approx. 20minutes. Timetables on: www.corkairport.com

TAXISThere is a taxi rank located outside the mainterminal.

CAR PARKINGCar parking is available adjacent to the mainterminal building with the option of both long-term and short-term parking available. Holidaytravellers are asked to please utilise eitherlong-term 1, located in the front of the new

Cork Airport


Shannon Airport

AIRPORT ENQUIRIES(061) 712000. LoCall 1890 Shannon.www.shannonairport.com

FLIGHT INFORMATIONFor daily flight information, pleasecontact Flight Enquiries: 061-712000;Aer Lingus 0818-365000; Air Transat+44 207-6169999; Continental Airlines1890-925252; Delta 1850-882031;Ryanair 0818-303030.

BUS SERVICEBus services between Limerick, Ennis,Galway and Shannon Airport run atapproximately 30 minute intervals.

For passenger enquiries: Bus Eireann 061-313333; Citylink 091-564163; or JJ Kavanagh056-8831196.

AIRPORT CABSYou can hire a cab at the 24 hour Desk in theArrivals Hall.

CAR PARKINGThere are both short and long term car parks.Tickets automatically dispensed.

AIRPORT INFORMATION There is an Airport Information Desk in theInternational Arrivals Hall where staff willprovide general advice and information oncurrent flight arrival and departure times. Wehave a shared desk situated in the check-in hall(Tour Operators Desk).

BANK & BUREAU DE CHANGEThere are currency exchange facilities in theDepartures Lounge, Check-In, the CustomsHall and Arrivals Hall.


The Loop brings you some of the best brands from home and around the world

at prices that won’t be beaten downtown.The shops boast an extensive selection of fragrance, cosmetics, crystal, souvenirs, confectioneryand travel essential accessories, all with guaranteed savings off the downtown price - make sureyou don't miss out! If you are travelling outside the EU, don't forget to pick up your liquor andtobacco at Duty Free prices!

Shop & Collect is a new FREE service for passengers travelling within the EU. Shop now beforeyou fly, then simply collect on your return. Your purchases will be stored for you whilst you areaway. On your return go to the Shop & Collect collection point in the Arrivals hall, after you havecollected your luggage and cleared customs, to pick up your purchases.

The Loop is the new name for shopping at

Dublin, Cork and Shannon airports

IRISH, CONTINENTAL AND AMERICAN SHOPPING GUIDEAll comparisons are approximate and should only be used as a rough guide

MEN'S SUITS & OVERCOATSIrish 37-38 39-40 41-42 43-44Continental 94-97 99-102 104-107 109-112American 38 40 42 44MEN'S SHIRTS (Collar size)Irish 14 141⁄2 15 151⁄2 16 161⁄2 17 171⁄2Continental 36 37 38 39/40 41 42 43 44American 14 141⁄2 15 151⁄2 16 161⁄2 17 171⁄2MEN'S SHOESIrish 7 8 9 10 11 12 13Continental 41 42 43 44 451⁄2 47 48American 8 9 10 11 12 13 14WOMEN'S SUITS & DRESSESIrish 10 12 14 16 18 20 22Continental 38 40 42 44 46 48 50American 8 10 12 14 16 18 20WOMEN'S SHOESIrish 3 4 5 6 7 8 9Continental 351⁄2 361⁄2 38 391⁄2 401⁄2 42 43American 41⁄2 51⁄2 61⁄2 71⁄2 81⁄2 91⁄2 101⁄2

Shopping Guide

Shop & Collect

Clarion Hotel Dublin Airport

With our Take Off Touch Down offer you can enjoy a good nights sleep before your flight and then hop on our 24 hour coach to the main terminal for just €69 per room per night. Or why not check in to get plenty of rest after a late flight? With guest parking from just €7 a day, you’ll sleep a lot sounder.

Call reservations on: +353 1 80 80 555Email: [email protected] quote the Holiday Planner Special Offer to avail of rates at booking stage.

Rates subject to availability.

Clarion Hotel Dublin Airportwww.clarionhoteldublinairport.com

(ii)Tobacco ProductsMaximumQuantities Goods200 Cigarettes, or100 Cigarillos, or50 Cigars, or250g Tobacco

Apportionment of the above allowances isallowed on a fractional basis e.g. 100cigarettes plus 50 cigarillos.(iii) ALCOHOL PRODUCTSMaximumQuantities Goods1 litre Spirits (whiskey, gin, vodka etc.) OR2 litres Intermediate Alcoholic Products not

exceeding 22% vol. (e.g. port,sherry, sparkling wine, someliqueurs, etc.)

Apportionmentof the aboveallowances isallowed on afractional basise.g. 1⁄2 litre ofspirits plus 1 litreof port.Wine and Beer4 litres Still

Wine16 litres Beer

Customs Duty, Excise Duty and VAT,where applicable, are charged on goods inexcess of the duty free allowances.


TRAVELLING FROM COUNTRIES OUTSIDETHE EU TO IRELANDIf you are travelling to Ireland from any countryoutside the European Union (including fromthe Canary Islands, The Channel Islands orGibraltar) the following information is for you.You are allowed to bring the goods shown inthe table subject to the upper limit. The goodsmay have been bought either duty-free/tax-free or duty-paid/tax-paid outside the EU.

i) GENERALYou are allowed to bring in goods(including gifts, souvenirs, perfume andclothing) free of duty, the combined valueof which does not exceed:● €430 in the case of an individual aged 15

years or over ● €215 in the case of an individual aged

under 15 years It is important to be aware that the above

monetary allowances do not apply to anyindividual item the value of which exceeds therelevant limits. If you bring in something worthmore than the relevant limit of €430 or €215,you must pay import charges on the full value.

If you are bringing back any duty-freegoods you bought when you travelled outfrom Ireland, these count as part of yourallowance.

In addition, you are allowed to bring ingoods free of duty in the categories shownbelow subject to the upper limits indicated.

HERE WE SET OUT CUSTOMS BAGGAGE ALLOWANCES AND ENTITLEMENTS.WE ALSO TAKE ACCOUNT OF CHANGES IN CUSTOMS PROCEDURES AND

REQUIREMENTS AFFECTING PEOPLE TRAVELLING BETWEEN IRELAND ANDOTHER EU COUNTRIES ON THE INTRODUCTION OF THE SINGLE MARKET

ON 1 JANUARY, 1993. PLEASE NOTE THAT THERE ARE NO DUTY-FREEALLOWANCES FOR THOSE TRAVELLING WITHIN THE EU SINCE 1ST JULY, 1999.

Duty Free Allowances


TRAVELLERS COMING FROM OTHER EUCOUNTRIESIf your journey to Ireland commenced inanother EU country, you no longer have tomake any declaration to Customs on arrival.If you arrive by AIR:● you do not have to go through a RED or

GREEN Channel● you should exit by the BLUE Channel if it is

in operation at your airport of arrival.If you arrive by SEA:● no RED or GREEN Channels will be in

operation● you may exit directly from the port of

arrival without going through Customs.

SELECTIVE CUSTOMS CHECKS TOPROTECT SOCIETYThe Customs Service has responsibility forcombatting the smuggling of prohibitedgoods and Customs staff will still carry outselective checks for goods such as drugs,arms, explosives and to prevent the spread ofrabies. A traveller may therefore be askedquestions by Customs in order to protectagainst such threats to society.

For further information, consultwww.revenue.ie which contains a full listof prohibited and restricted items, or anyRevenue office.

THE OTHER EU COUNTRIESThe other Member States of the EU are:Austria, Belgium, Bulgaria, Cyprus, CzechRepublic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Italy, Latvia,Lithuania, Luxembourg, Malta, theNetherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain*, Sweden and theUnited Kingdom.* Although Gibraltar, the Canary Islands and the Channel Islandsare part of the EU, they are subject to special provisions andtherefore the duty free allowances for outside the EU apply.

TRAVELLERS FROM NON-EU COUNTRIESIf you are coming directly from a non-EUcountry, or indirectly via an airport in anotherEU country with baggage that has not beencleared through Customs at that airport, youmust clear Customs in Ireland by goingthrough the RED or GREEN Channel, asappropriate.

The GREEN Channel System operates asfollows:● no more than the allowances to which

you are entitled (shown below)● no prohibited or restricted goods.

Go through the RED Channel if you:● are in doubt;● have more than the allowances to which

you are entitled (shown)● have any prohibited or restricted goods.Entry into either Channel is deemed to be aCustoms declaration.

contd. next page

SMUGGLINGThere are heavy penalties for smugglingand vehicles used to smuggle goods areliable to forfeiture.

Please help Customs to combatsmuggling, especially smuggling goodssuch as drugs - if you have informationor notice anything suspicious, contactthe Customs staff, Freephone: 1800-295295.

FURTHER INFORMATIONFurther information can be obtained bycontacting any Revenue office or on theRevenue website: www.revenue.ie

Duty Free AllowancesPROHIBITED/RESTRICTED GOODSCertain goods may not be imported, orimported only under licence. The principalitems are firearms, ammunition, explosives,dangerous drugs, indecent or obscene books,etc. plants or bulbs, live or dead animals,poultry or birds, hay or straw or articles packedwith these materials, meat or meat products.

For further information, consultwww.revenue.ie which contains a full list ofprohibited and restricted items, or anyRevenue office.

If you are coming to IRELAND fromanother country within the EU thefollowing information is for you.

DUTY-PAID AND TAX-PAID GOODSNo additional duty or tax will be charged ongoods bought duty and tax paid (e.g. in shops,supermarkets, etc. in another EU country,provided the goods are for your personal useand you yourself accompany them and youcan produce receipts as proof of purchase.

If your purchases are equivalent to, or lessthan, the quantities shown in the table theywill generally speaking, be regarded as forpersonal use. If you exceed these quantitiesyou may have to show that the goods are foryour personal use.

Quantities GOODS800 Cigarettes400 Cigarillos200 Cigars1kg. Smoking Tobacco10 litres Spirits, (whiskey, gin, vodka, etc)20 litres Intermediate Products - Alcoholic

drinks not exceeding 22% vol.(e.g. port, sherry, some liqueurs)

90 litres Wine (of which only 60 litres can be sparkling)

110 litres Beer

CASH CONTROLSIf on entering or leaving the EU, or travelling toor from the Isle of Man or the Channel Islands,via an Irish port or airport, you are carryingcash of a value of €10,000 or more, you mustpresent a completed declaration form toCustoms. Cash includes its equivalent in othercurrencies or easily convertible assets such asnon-crossed cheques.

Declaration forms are available fromCustoms offices at all ports and airports andfrom www.revenue.ie

Separately, under the Criminal Justice Act1994, as amended by the Proceeds of Crime(Amendment) Act 2005, a Customs officermay search for, seize and detain any cashwhich is being imported or exported from theState if it is not less than €6,348.69 and theofficer has reasonable grounds for suspectingthat:(a) the person is importing or exporting, or

intends to import or export, from the Statean amount of cash which is not less than€6,348.69, and

(b) the cash directly or indirectly representsthe proceeds of crime or is intended by anyperson for use in connection with anycriminal conduct.


A recent survey conducted by AATravel Insurance found that one inthree motorists chose to rent a car onholidays. The table below outlinesthe basic costs of car hire abroad

using motorists most popular destinations.Motorists should be prepared for significantlyhigher prices abroad this year. Hiring a car in Pariswill cost over double the price as at home.

CITY SMALL ECONOMY MEDIUM ECONOMY LARGE STANDARDDublin €111 €133 €174London €194 €219 €251Rome €146 €241 €316Paris €217 €234 €352Barcelona €144 €244 €363New York €197 €216 €248Los Angeles €180 €205 €229Chicago €168 €182 €208

AVERAGECAR RENTAL

PRICESABROAD

(based on 1 week,March 2010)

Car Hire Abroad

Your car hire agreement generally covers you for Collision Damage Waiver and Theft. However, In mostagreements you are still liable for the first portion of the repair or replacement costs (the excess). A high excesscan apply to a small scratch on a car, a chip in a windscreen and damage to tyres or mirrors. Excess fees rangefrom €600 to €1500 per week depending on the model of car and chosen destination. Motorists need to beaware that charges above exclude Personal Accident Insurance. Often motorists end up paying additional costsfor Personal Accident Insurance (ranging from €30 to €70), Supplementary Liability Protection (€50-€80),Super Collision Damage Waiver (up to €100), Super Loss Damage Waiver (€80-€130), and Super PersonalAccident Insurance (up to €125). These additions significantly drive up the costs of car rental.

• When booking car hire ask for a copy of the termsand conditions. Ensure the requested insurancecover is documented.

• Holidaymakers should familiarise themselves withthe rules of the road of the countries they intend todrive in.

• When picking up the car, ask the rental firm abouttheir procedures should it break down and theemergency number to call.

• On getting to the car, you should check for thepresence of emergency equipment. If it's not there,ask the rental firm to provide it. Also take theopportunity to look around the car and check fordamage that may be attributed to you later.

• Pay special attention to the fuel policy and makesure it is explained to you clearly before youconfirm the booking.

• Carry your driving licence and passport; you maybe asked to produce any one of these items. Aprovisional licence is unacceptable and theminimum driving age in most countries is 18.

• Try to return the car during the working hours ofthe car rental company and have it inspected by acompetent employee.

• Remember that children under 12 and/or 1.5metres in height are not permitted to travel as frontseat passengers in some countries and in othersmay only do so when using an approved restraintsystem - check.

• Never drink and drive. The laws are strict and thepenalties severe.

• Find out about local parking regulations and try tounderstand all relative signs. Heavy fines areimposed and unaccompanied offending vehiclestowed away.

• Never leave money or items of value in anunattended vehicle, and remove all other propertywhenever possible.

• Carry a spare pair of glasses especially if you are thesole driver.

• Don’t forget if your vehicle is fitted with seat belts- wear them!


THE AA'S TIPS WHEN HIRING A CAR ABROAD


HOW TO REDUCE THE COSTS OF ROAMINGUsing your mobile phone abroad is moreexpensive than at home, this should not deter youfrom keeping in touch with family and friends ifyou take practical steps to minimise charges.

ALWAYS USE THE CHEAPEST NETWORKABROADWhen you switch on your mobile phone abroad orwhen you move around, your phone canautomatically select a network which may not bethe cheapest option for you. To avoid thispossibility, you should always have your phone setto manually select a network from those available.This will enable you to personally select thenetwork which is the best value for you. From 30August 2007, if travelling within the EU, there is amaximum price limit you can be charged.

Go to the EU destinations page<http://www.askcomreg.ie/mobile/eurotraiff.251.LE.asp> forfurther information. You should be aware that allnetworks which your handset detects may not beavailable to you as your mobile operator may nothave a roaming agreement with them.

KNOW WHICH NETWORK IS BEST FOR YOUYour operator’s website and customer caredepartment can provide you with the most up todate information on costs before travelling andcan let you know what is the cheapest network touse when abroad.

VOICEMAILYou should decide whether to use voicemail ornot. Be aware of the costs of calls diverted tovoicemail and of accessing left messages.

USE TEXT MESSAGES INSTEAD OF VOICECALLSSending text messages rather than making voicecalls is usually a cheaper option.

PEAK AND OFF PEAK TARIFFS:Off-peak rates can be cheaper than peak rateswhen roaming abroad but this should be checkedwith your operator before travelling. Some

operator’s offer a flat rate if you roam using theoperators preferred network in the country youare visiting. Please note that peak and off-peaktimes in the country you are visiting may differ toIreland’s peak and off-peak times.

CONSIDER BUYING A LOCAL SIM CARDIf you intend to use your phone a lot whenabroad, you could consider buying a local pre paidSIM card. Your number will change (it will be thegeographic number for the country) but you willonly pay the local operator’s rates for youroutgoing calls - incoming calls will be free (peoplewill need to be told of your temporary number). Ifyou wish to use a foreign SIM when abroad thenyou may need to unlock your handset to do so.The handset can be unlocked by calling youroperator’s customer care department andproviding the IMEI number and make of mobilephone. Please note that it may take a number ofdays to unlock some handsets. This option may bebest suited to heavy users or frequent travellers.Remember if you use this option the calling partywill incur the international calling charge.

USE A PAY PHONE AND PHONE CARDYou could choose to use a local payphone to makecalls but ensure that you check rates prior tousing. Cost may be reduced by using a pre-paidphone card.

TOPPING UPIf you are a pre-pay customer and are bringingyour mobile phone abroad, ensure that youraccount is topped up before you travel as it maydifficult or impossible to do so while abroad.

Phone Facts


A phone call to the folks back home can brighten up everybodys day. From most continental resortsyou can dial direct from a public phone box or post office, which is considerably cheaper thanphoning from your hotel or apartment, as they tend to apply anything from a 50 to 100%surchange on top of normal costs. For your convenience we list the direct dialing codes to Ireland(along with our principal cities access codes) for the desinations we operate to:From Intern. Code Country Code City City CodeSpain (including Balearics& Canary Islands 00 353 Dublin 1Portugal 00 353 Cork 21Italy 00 353 Limerick 61Greece 00 353 Galway 91Bulgaria 00 353 Sligo 71Cyprus 00 353 Wexford 53Egypt 00 353 Kilkenny 56

00 353 Donegal 7300 353 Tipperary 6200 353 Wicklow 404

EXAMPLE - To call Dublin 2840266 from Spain - Dial 00-353-1-2840266(i.e. International Access Code 00 - Country Code 353 - City Code (Dublin) 1 and Ph No.)

To call Waterford 822222 from Spain - Dial 00-353-51822222

WHAT DO YOU DO IF YOUR MOBILE IS STOLENEnsure that your phone details are registered with your mobileoperator before you travel. If your phone is stolen, contact yourcustomer care department with your mobile number and IMEInumber as soon as possible so that your operator can suspendyour number. Report this to the local police and get writtenconfirmation of your having reported this. This will be neededfor your insurance claim ˆ check your policy for preciserequirements including any time limits for making a claim.

FURTHER INFORMATIONFor information relating to charges for using your phone whileabroad, you should consult information provided by your ownoperator.

3 Ireland +353 83 333 3330

O2Pre Pay / Speak easy 1747 Pay monthly 1909

Meteor 1905

VodafonePre Pay / Ready To Go +353 120 38232Pay Monthly +353 120 38232

CONTACT YOUR OPERATOR'S CUSTOMER CARE DEPARTMENT:

Phone Facts

Helpful Holiday Phrases


ENGLISH SPANISH PORTUGUESE GREEKGood morning Buenos dias Bom dia KalimeraGood night Buenos noches Boa Noite KalinikhtaPlease Por favor Fax favour ParakaloThank you Gracias Obrigado EfkharistoHello Hola Ola KheretehGoodbye Adios Adeus AndioYes Si Sim NehNo No Nao OkhiWater Agua Agua NeroWine Vino Vinho KrasiBread Pan Pao PsomiHow are you? Como estas? Como vai? Khero poli?Do you speak English? Habla Ingles? Faltas Ingles? Milateh Anglika?How much? Cuanto es? Quanto custa isso? Poso Kani?What time is it? Que hora es? Que horas sao? Ti ora ineh?Beer Cerveza Cerveja BiraFish Pescado Peixe PsariCoffee Cafe Cafe KafesFruit Fruta Fruta FrootaMilk Leche Leite GalaSalad Ensalada Salada SalataSoup Sopa Sopa SoopaIce Cream Helado Gelado PaGotoMeat Carne Carne KreasMoney Dinero Dinheiro LeftaBreakfast Desayuno Pequeno almoco Pro-inoCheers Salud Saude Stin iya sas

Why put up with diarrhoea when there’s a simple solution?

Diarrhoea can strike at any time so it pays to be prepared. Imodium can

stop diarrhoea in one dose by working directly with your body. It enters

the muscle walls of the intestines and slows down your digestive rhythm

to a natural pace. This prevents further fluid loss and therefore stops

diarrhoea. So wherever you’re going, don’t leave home without them.

Imodium Plus contains loperamide & simeticone. Imodium Instants contains loperamide. ALWAYS READ THE LABEL. IMD/010/01

RESTORES YOUR BODY’S NATURAL RHYTHM.

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holiday planner 2010

Documents

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travellers cheques

things easier

contentsholiday planner

loop shopping guide

car parking

parking facilities

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