High Performance Teams

IKEA

Mikael Trolle16. October 2013

Mikael Trolle

MSc. in Physical Education and BiologyTechnical director of Top Volleyball DenmarkConsultant and Partner in High Performance Institute

Coach and advisor for -Danish Champions Holte IF Volleyball (1987-1996)Danish National Team Volleyball (1990-2003)The Royal Danish Ballet (since 2001-2004)TV Drama, Danish Television Channel One (since 2003-2006)Author of the book “Den Store Præstation”Scandinavia Airlines System, Novo Nordisk & Novozymes etc.

High Performance Institute - Our ILT™ concept

Inspiring individuals, teams and organisations

to understand their own performance

potential

MethodReal-life cases, conclusions and reports presented by

high performers

Learning individuals, teams and organisations

how to develop their performance potential

and capabilities

MethodWorkshop based on analyses of actual

challenges and how tocope. Facilitated by high-performers and

HPI staff

Training individuals, teams and organisations

to become high performing (a sustainable performance

culture)

MethodTargeted and structured

consulting/coaching programs facilitated by

high-performers and HPI staff

TRAININGLEARNINGINSPIRATION

The Team Definition

What kind of an team do we have?• Group or TeamTeamdefinitions:• Performance team• High Performance team • Excellent team• Virtuoso team

The goal is to clear the crossbar.Performance lies in how the crossbar is cleared.

PerfectionBusiness

PersistenceSportInnovation

Art

Pitfalls

Control ProductivitySystematic

Pitfalls

PlayfulArrogantMadness Imagination

Pitfalls

StubbornessDemandingRealistic

HIGHPERFORMANCE

BaselineThe High Performance Model

PPC

PPCCPP

High Performance Team

P1 P1

P2P2 Development vs. elimination

Development

Team behavior

Values and attitudeLeadership

Coaching and communication

Team cultureRoles, motivation and determination

FrameworkOrganization

The Performance House

PerformanceRules, Values, Behavior,

Motivation, Engagement & Communication

ManagementLeadership, Management and Coaching

The TeamRoles, motivation and determination

The FieldOrganization, Setting and Planning

Performance vs. Result

Deliberate Performance

Performance

Time

Practice

Deliberate practice

The Field

We wish to create a performance and learning environment• Organizational and physical framework• Maximal presence, focus, reflection and feedback• Control of ”external pressure”• Create “Rooms” for Performance, Learning and TrainingThe goal is to create framework for performance, development and training

The Team

We want to create roles and relations through communication and maximal understanding• Define the team – select for the right roles• Roledefinition when everybody is present• Mutual understanding of ”the map” of the team• Roundtable interaction and mutual inspiration• Focus on ”the good plays”• Secure and preserve real teamspirit

The Management

The teamleader sets the court and the cornerflags• The flags can be challenged by the team• The teammembers can not move the cornerflags• The court and roles should be defined, accepted and known by everybody in the team• Teammembers play on the court – not the coach.• The goal is to create mutual understanding - ”the meaning” and the ”grand will”

Performance

Anxiety Agitation FLOW

Worry Control

Apathy Relaxation Boredom

High

Middle

Low

Low Middle High

CHALLENGE

SKILL

”FLOW” creates motivation throughout the entire process.

High Performance Flow Theory ®After Mihaly Csikszentmihalyi

Performance requires engagement .... Job satisfaction doesn’t create performance by itself ....Engagement is characterized as (Gallup):• understanding what role you have.• understanding what is expected.• being able to do one’s best. • committing to doing what is expected.• feeling valued and acknowledged.

Performance and engagement

The High Performance Team Member

The excellent and attractive leader or team member:• Looks at himself as a coach, educator and developer.• Has high professional and personal skills.• Committed for the long term focusing on the process.• Looks at himself as part of the team – together we win.• Values people and their differences.• Loves his sport and his work as coach to others.• Human and therefore ready to admit his errors.• Trustworthy, firm and focusing on the goal. Acknowledges the individual’s need for:• Balance, role, development and understanding of values.

Performance CoachingAny Given Sunday

Al Pacino, actor

”Life is a game of inches”