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Helping Hands Service Solutions San Antonio, TX David O’Neal Account Manager 2010-709-0201 [email protected]

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Page 1: Helping Hands Service Solutions red

Helping Hands Service Solutions

San Antonio, TX David O’Neal

Account Manager2010-709-0201

[email protected]

About Helping Hands S.S.

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Here at Helping Hands Service Solutions, we are professionals who understand the importance of a well-done job. That’s why we stand behind the array of services we provide from residential to commercial, cleaning, landscaping, and more. When its comes to cleaning we do it all scrubbing, dusting, mopping, and polishing so you and your employees can focus on the task at hand. Whether you need us on site during office hours or when everyone has left for the day, we can guarantee your work place is receiving the best attention to detail.

Helping Hands S.S is founded on the principles of not only providing our clients with great services but also on friendly, and dedicated team work ethics. Our staff knows how to get the job well done; we strive to exceed the expectations of our clients. Helping Hands S.S offers a range of services and skills that we trust will fully meet your needs

We look forward to holding on to partnership with ours clients and keeping you 100% satisfied with the services we provide.

Sincerely,

David O’NealHelping Hands Service Solutions

Helping Hands ServicesList of services we offer:

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Cleaning Sweeping, dusting, changing trash, scrubbing windows, floors and polishing surface areas

Landscaping & Lawn Care Mowing, trimming, edging, fertilizingMake Ready Spot free cleaning before viewings,

move ins, also cleaning after moving out

Pressure Washing Maintaining a great clean outside your home or professional business

Construction Cleaning Picking up debris after construction jobs

Scheduling of ServicesOur clients will set the schedule upon which Helping Hands S.S will provide services.

DAY OF SERVICE SERVICE HOURSMonday From [Start. Time] to [End. Time]Tuesday From [Start. Time] to [End. Time]Wednesday From [Start. Time] to [End. Time]Thursday From [Start. Time] to [End. Time]Friday From [Start. Time] to [End. Time]Saturday From [Weekend. Start. Time] to

[Weekend. End. Time]Sunday From [Weekend. Start. Time] to

[Weekend. End. Time]

Helping Hands S.S Pledge

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Helping Hands Service Solutions is fully licensed, bonded and insured to provide professional services. Documentation is available up front so you will never have to worry.

If you are unsatisfied with any of our services, please contact David O’Neal within 24 hours and your issues will be mitigated at no additional cost. In the event that a dispute cannot be resolved between our client and Helping Hands S.S, both parties agree to enter into arbitration in the State of Texas.

Helping Hands Service Solutions agrees to observe all holidays of our client’s and perform all service during the agreed upon days and times.

It is the policy of Helping Hands Service Solutions that our team of professional workers will not eat in your office as well as not touching anything on personal desks, use any of your facilities, answer phones, and or give access to outside visitors. Communication between our staff and client’s employees, if services are required during business hours, will be limited so as not to distract our client’s workers.

Shelawn BrownMove Solutions, Ltd.4502#2 MacroSan Antonio, TX 78218

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May 19th, 2016

Dear Shelawn,

Subject: Janitorial Cleaning Project: Helping Hands Service Solutions, San Antonio.TX 78211

Thank you for allowing Helping Hands S.S to prepare a professional cleaning service proposal for your consideration. We know it takes considerable time and effort to show any potential contractor your facility, and to provide them with the necessary information. So again, thanks!

Here are a few highlights:

Before we start… All of our cleaners are thoroughly trained on how to perform each cleaning task, as well as on important safety issues, our goal is to clean each client’s facility professionally and safely.

During the start… We know a seamless no-hassle start-up is important to every client. So at Helping Hands S.S. We combine up-front preparation and training with management and direction to ensure a smooth, successful start-up

After the start… A systematic approach to keep your building looking great! At Helping Hands S.S. We offer strong management and quality control to plan for, and not lose track of, the many necessary cleaning details.

We look forward to the opportunity of becoming a trusted and valued partner in improving and maintaining the appearance of your building. Please feel free to call if you have any questions, or need additional information as u review our proposal.

Sincerely,

David O’NealAccount ManagerHelping Hands Service Solutions

Helping Hands Service SolutionsProfessional Services

General

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Helping Hands S.S. agrees to provide all labor, supervision, material, and equipment necessary to assure performance of specified service for our client’s. Helping Hands S.S. agrees to provide services for one year, the dates yet to be agreed upon.

Compensation

Professional Services: We will provide services at a monthly rate.

Special Services

Special services are available upon request – Price quoted upon request.

Service Schedule

Helping Hands S.S. employees will observe holidays observed by our client’s. Helping Hands S.S is prepared to adapt this work schedule to coincide with the needs and requests of our client’s provided that such request do not alter the cost of operations.

Invoicing

All Invoicing will be itemized according to monthly work or for special task. Invoicing will be on the 1st of each month. Payment policy is net 30 days.

Supplies

The client will furnish all consumable products inclusive of but not limited to: toilet tissue, towels, trash liners and hand soap. If desired, Helping Hands S.S. can provide these products and invoice them separately.

Equipment

Helping Hands S.S. will furnish and maintain all necessary equipment inclusive but not limited to: floor machines, buffers, carpet extractor, vacuums, maid carts, mop buckets, wringers, mops and brooms. The client agrees to provide a secure space for storage of its equipment, as maybe necessary.

Helping Hands S.S. will comply with current OSHA regulations and proven procedures pertaining to all work performed at the client’s location.

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Insurance

Helping Hands Service Solutions will provide all forms of insurance and bonding required by law and shall maintain the same in force

Comprehensive General Liability Property Damage Workers Compensation

Employee Status

Personnel supplied by Helping Hands S.S are deemed employees of Helping Hands S.S and will not for any purpose be considered employees or agents of the clients’

Helping Hands S.S Philosophy

Helping Hands Service Solutions is dedicated to providing quality service that delivers the highest levels of client’s satisfaction.

Term

No contract necessary, but is available to client’s that request such. The term of this agreement shall be for a period of one (1) year shall automatically renew for additional one (1) year period on the anniversary date of agreement.

Cancellation

This agreement may be terminated or cancelled at any time with a minimum of thirty (30) days written notice from either party.

Agreement

This agreement is made and entered in to as of, 20, by and between Helping Hands Service Solutions, with its principal place of business in San Antonio, TX 78211 and Move Solutions, Ltd with its principal place of business located at 4502 #2 Macro Rd., San Antonio, TX 78218.

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NOW, THEREFORE, in consideration of the mutual promises and benefits to be delivered by the parties they mutually agree to the terms and conditions as outlined above in this agreement.

IN WITNESS WHEREOF, the parties have executed this agreement effective as of the date and year first written above.

Helping Hands Service Solutions Move Solutions Ltd

By: By: Name: Name:

Date: Date:

Title: Title:

Why choose Helping Hands S.S.

Here at Helping Hands not only do we strive to exceed the expectations of our clients with the services we have to offer, but we also firmly believe in building a personal relationship with you. Getting to know our clients personally, nothing better than having someone coming into your home or professional business greeting you with a smile and

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introduction. Getting to know our clients is very important though we know providing services is our job, we don’t stop there, we treat our customers as we would want to be treated ourselves. Employees here at Helping Hands S.S treat our clients with the utmost respect you desire and deserve, a job well done isn’t a job well done if the customer service is not up to par. So not only will we provide you with our 100% service guarantee but we will also, strive to give you the best friendly and trustworthy customer service experience as well. Helping Hands Service Solutions wants our clients to know that doing a good job isn’t all that matters to us so we offer a 100% guarantee not only on the services we have to offer but also a 100% guarantee on customer service too assuring our clients will be satisfied across the board.