helping distressed students

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Helping Distressed Students. Michael B. Brown, Associate Dean Harriot College of Arts and Sciences Travis Lewis, Director of Student Safety & Services Dean of Students Office. Students in Distress. Students face increasing stressors during college. - PowerPoint PPT Presentation


  • Helping Distressed StudentsMichael B. Brown, Associate DeanHarriot College of Arts and Sciences Travis Lewis, Director of Student Safety & ServicesDean of Students Office

  • Students in Distress

    Students face increasing stressors during college. Faculty & staff are in a good position to identify students who have problems.There are resources available once you identify a student in need.

  • Distressed Behavior

    Behavior resulting from psychological problems, stress, or crises that interfere with their ability to learn.

  • Distressed Behavior

    Repeated requests for special consideration, extensions, etc.Unusual or exaggerated emotional responsesWithdrawal from activities or friends

  • Distressed Behavior

    Significant change in sleep or eating patternsDeclining academic performanceExcessive absences, especially if attendance was previously consistentPerfectionism, procrastination, or excessive worrying

  • Distressed Behaviors

    Markedly changed patterns of interaction (avoiding participation or dominating discussion)Erratic behaviorIndications of alcohol or drug use interfering with academic or social performanceSleeping in class

  • Serious Distressed BehaviorsDepressed moodMarked changes in personal hygieneFalling asleep in classExcessively active and talkativeDifficulty communicatingSlurred, disjointed, or incoherent speechLoss of contact with reality

  • Serious Distressed Behaviors

    Seeing/hearing things that do not existPersistent peculiar thoughtsSuicidal thoughts, jokes or intentionsIndirect threats to self or othersExpressing hopelessness or helplessness

  • Helping Distressed Students ListenGive basic adviceMake referrals to campus resourcesContact the Dean of Students Office via ECU Cares 737-5555

  • Helping Distressed Students

    Most distressed students welcome helpTalk to the student in privateExpress your concern in nonjudgmental termsI've noticed youve been absent from class lately and Im concerned

  • Helping Distressed Students Listen in a sensitive, non-threatening wayAvoid early reassurance or attempt to provide a solutionCommunicate understanding to student by repeating back the gist of what the student has said.

  • Helping Distressed Students

    Avoid judging, evaluating, or criticizing. Respect the students value system, even if you disagree with it.Provide information about resourcesAsk for some agreement to refer to another campus resource

  • When to Make a ReferralThe student is in crisisThe behavior is beyond your skill levelThe behavior persistsThe behavior is getting worse You are unsure of how to proceedYou want to talk with someone about your observations or concerns

  • How to Make a ReferralSummarize your observations about the students behaviorExpress your concern about students distressAssure the student that seeking help does not mean they are crazyMake phone call from your office to help student make an appointment with resource

  • ECU CaresReporting system to get assistance for persons with behaviors of concernNot a replacement for emergency responders!!Operated by Dean of Students OfficeReports can be anonymousECU Cares phone line: 737-5555Online reporting form:

  • Resources for AssistanceCounseling & Student Development 328-6661Student Health Services 328-6841Student Rights & Responsibilities 328-6824Dean of Students Office 329-9297ECU Cares 737-5555ECU Police 9-1-1 or 328-6787 (non-emergency)Academic resources (Pirate Tutoring, advisors, department chairs and associate deans)

  • University Behavioral Concerns Team ECUs Threat Assessment TeamMeets weekly throughout the year Composed of student affairs professionals, faculty, university administratorsReceives reports of concerning behavior through:team members directly;Referrals from faculty/staff/studentsthe ECU Cares phone line (#737-5555) and webpage (

  • UBCT ProcessThe UBCT is convened to conducts an assessment of the student and his/her situationAfter the assessment the UBCT plans and coordinates interventions to ensure that students:receive any necessary support serviceshelp protect the campus community from the potential for targeted violenceAfter the assessment and interventions, continued case management to monitor progress

  • CARE TeamA subgroup of the UBCTCoordinates interventions for distressed students with complex problems who do not present a threat to the campus communityBrings together multiple resources and case management coordination

  • Questions?

    Dr. Travis Lewis, Director for Student Safety & Services(252) 328-9297

    Dr. Michael B. Brown, Associate DeanHarriot College of Arts and Sciences(252)


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