Setting up E-Bills

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Creating a PDF Utility Bill Format

Go To: Billing/Collections > Utility Billing > Print Bills/Billing Reports > Utility Bill Format Maintenance

(1) Click Add. Selects a Format ID that is not already in use, then click OK.

(2) The type selected should be PDF Form. Select any applicable options on Pages 1-3 of the Format

Maintenance.

(3) On page 3 you must select the File Name of the PDF form you are using. If you have metered

services, the file name should be StandMtrUtilBill.pdf if you have unmetered services the file

name should be StandUtilBill.pdf

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(4) If there are attachments that you would also like to send with your E-Bill, the file name would

get selected in the E-Bill Attach box, and the form would need to get saved in the

MCSJ\Forms\UtilityBilling folder.

(5) If you do not have a town seal PNG file saved to the MCSJ folder, you must also set the X Y and

Scale coordinates for Town Seal to be 0.

(6) Save when finished.

Note: If you do not currently already have a PDF form set up in the system, call in to support for

copies of the PDF form to be dropped into the MCSJ folder for printing. You can also get a town

seal file created for purposes of printing on the bill.

1-2 Set up E-Bill parameters

Go To: System Utilities > Utility Billing Parameter Maintenance

(1) Click on the E-Bills tab.

Setting up E-Bills

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(2) Click Edit.

(3) In the box labeled E-Bill Format Id select the Format ID that was set up for the Utility E-Bills.

(4) In the box labeled FROM E-Mail Address type in the email address that you will be sending the

E-Bills from, then click Verify. In the box labeled BCC E-Mail Address you can optionally choose

an email to blind copy for every bill that gets sent.

Note: The FROM E-Mail address used is case-sensitive, be sure to type it exactly as it was set up

for verification. An email will be sent to that address that you will need to respond to in order to

complete the verification process.

(5) If you would like to include an online payment link directly to the E-Mail that a resident receives,

you can choose WIPP if you have the MCSJ module for Online Payments, or you can choose

Other and type in the URL of the online payment website.

1-3 Setting up the Resident’s Account

Go To: Billing/Collections > Utility Billing>Account Maintenance

(1) Bring up the Account wishing to sign up for E-Bills and click Edit.

(2) Whether it is the Owner and/or the Bill To requesting the E-Bill be sent, check the E-Bill checkbox

and fill out the Email address.

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(3) Click Save when finished.

1-4 Sending E-Bills

Go To: Billing/Collections > Utility Billing > Print Bills/Billing Reports > Print Utility Bills

(1) Select all information pertaining to the current set of bills you would like to send out including

Cycle ID, Bill Year, Bill Period, and Service Types. Under Bill Type select the option from the drop

down for E-Bills. Click Next.

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(2) Fill out the remaining information Including Reading Year and Period, Billing Date, and Direct

Debit Date. Click Next.

(3) A totals page will print to screen along with a listing of all accounts/emails for the E-Bills that

were generated.

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