Heather K. Moss (210) 289.8353

heather.moss7@gmail.com 376 Tower Road San Antonio, Texas 78223

Professional Skills: • Computer proficiency in Microsoft Office (Word, Excel, Outlook, Publisher, etc.), archiving systems, and SpecsIntact • Ability to multi-task big projects and smaller tedious projects, while still efficiently meeting deadlines • Researching, writing, drafting, editing and formatting newsletters, memos, proposals, e-mails, and other professional

documents • Excellent communicator in high-paced professional environments with skill and experience in cross-cultural communication • Knowledge in planning and scheduling events with minor experience in budgeting • Works well in team/employee collaboration, while demonstrating cognitive understanding • Independent strengths in motivation, reliability and analyzing tasks Education: • Associate of Arts, San Antonio College, December 2009 • Bachelor of Arts in Communications, University of the Incarnate Word, Expected Graduation Dec. 2012

Employment History:

San Antonio, TX Project Administrative Assistant June ’07-Present

• Restructured, formatted and compiled a Master Plan Update • Administered and compiled a Design Analysis for Ft. Sam Houston Research Facility • Front desk receptionist included but not limited to: office scheduling, hospitality, phones and

meeting set-up • Developed a document control system for government project, organizing files from 2000 to

2010, and worked in e-File and Project Wise (on-line archive forums) • Exceptional word processor with experience in marketing and editing design proposals, sub

contract agreements, entry forms, newsletters, letters and memos • Active member of: United Way Committee, Safety Committee, and Social Committee assisting in

office event planning (social and educational), fundraisers, team building, and advocating for certain causes

San Antonio, TX Sales Associate (summer job) June ’08 – July ‘08

• Provided clients with an enjoyable and enthusiastic atmosphere of shopping while assisting to their needs of clothing, sizing and building relationships while educating them on fashion and incorporating new trends

• Strong communication with sales teammates, leaders, and manager while on the sales floor • Merchandising store display, operating register and phones, while also understanding item

research on company website

Social Work Services

• Created and designed logos, brochures, flyers, posters, emails, and ‘thank you’ letters to help promote social service activities and functions in Floresville, estimated reach 2,000 people

• Maintained confidentiality of student/family records and personnel files • Answered phones and worked closely with the head Social Worker to help facilitate and organize

the office and activities within the school district and charity projects Floresville, TX Administrative Asst. Aug.’06 – May ‘07

• Collaborated with the Church Mobilization group to effectively communicate and advocate needs and information regarding refugees and assisted the team with World Relief events within Tarrant County, population 1,809,034

• Wrote and edited the bi-monthly newsletter, reaching over 300 people • Envisioned and designed a “Ministry Sketch” for Tarrant County Refugee Resettlement,

beneficial for World Relief, other refugee organizations and volunteers • Assisted in advocating and marketing nationwide fundraiser, Ride for Refuge, amount to raise

$30,000 for the Fort Worth office • Refugee assistance included: ESL, Social Security set-up, relationship building, budgeting and

community building • Advocated and marketed Thanksgiving Event (200+ people), and wrote a script, created stage

décor, and directed a Thanksgiving play to be viewed and understood cross-culturally • Edited newsletters for World Relief’s church partner, Ethnic Group Academy (EGA)

Fort Worth, TX Church Mobilization Intern/Missionary Aug. ’11-Dec’11

  Hobbies and Interests: Homeless Ministry | Takin’ It to the Streets | Haven for Hope | Blogging | Children’s Ministry | Event Planning | Running | Fashion | Recycling | Missions | Vegetarian | Passionate Reader | Aspiring Photographer | Social Media Connoisseur