HCL Infosystems Re-Engineers Application Landscape for

The client is India's largest manufacturer and supplier of rubber chemicals.

They are part of a well known business house in India with diversified business

interests. The company offers a range of rubber chemicals such as rubber anti-

degradant, rubber antioxidant, rubber accelerator and rubber pre-

vulcanization inhibitor. The client has several manufacturing plants and use

state-of-the art technology for manufacturing.

The products manufactured by the company are used by the tyre industry and

all other segments of rubber-processing industry. These chemicals not only

accelerate the vulcanization of rubber, but also extend the life of rubber

products in addition to improving their performance.

Client Brief

a Renowned Chemical Manufacturer

Manufacturing

Client Requirements

The client had a fragmented IT landscape

consisting of disparate systems leading to no

real-time integration with other IT systems.

As the client was pursuing its expansion

plans, they decided to optimize IT

infrastructure and migrate the applications

and its users to the latest technologies. The

objective was simple-to improve business

processes, reduce costs and optimize back-

end operations critical to their dynamic

business growth.

The client had been working on the legacy

system for quite some time. Any change in

the business solution landscape was

ex p e c t e d t o p o s e m a j o r c h a n g e

m a n a g e m e n t c h a l l e n g e f o r t h e

organization. This prompted the client to

look for an enterprise solutions partner who

besides devising a new solution that would

complement their legacy ERP, would also

help them in successfully mitigating the

organization-wide change management

challenges.

Solutions Offered

HCL Infosystems was chosen as the

implementation partner by the client. In

order to reap maximum benefits with

optimum utilization of resources and time,

HCL Infosystems along with the client took a

mutual decision to divide the project into

two phases. Phase - I of the project included

implementation of Core ERP Application

(SAP ECC 6.0 with Enhancement Pack 5) and

Phase - II of the project included

implementation of SAP Business Objects

for Reporting.

SAP's chemical industry best practices

were used along with the core modules

such as Financial Accounting(FA),

Controlling (CO), Sales & Distribution (SD),

Production Planning (PP), Quality

M a n a g e m e n t ( Q M ) , P l a n t

M a i n t e n a n c e ( P M ) , M a t e r i a l s

Management (MM), Project Systems (PS),

ABAP Developments and Business

Workflows. The SAP solution was extended

to client's depots and interfaced with

consignment agents system to enable

capturing of agent sales periodically.

Other details of the project entailed:

Ÿ Delta Bus iness B luepr int and

Configuration

Ÿ Process Qualification by Unit Testing

and User Acceptance Testing

Ÿ Assistance in cut-over planning and

operations

Ÿ Core team training

Ÿ 2 months of post go-live handholding

Business Benefits

Ÿ Standardization of business processes

leading to better management of

resources

o Availability of real-time costing

information

o Implementation of Logistics Tracking

Solution

o End-to-end solution for project

tracking and controlling

o Better visibility of the job-work

process

Phase - I of the project went within

st ipulated t ime of 28 weeks and

implemented about 8 modules. All

resources for the project catalyst were not

exclusive; instead they were made to handle

SAP besides routine business operations.

Phase II of the project is planned for the

implementation of SAP Business Objects for

enabling the quicker analysis of the

operations to the top management.

Customer Testimonial

“We partnered with HCL Infosystems for the implementation and would like to

appreciate their sincere effort in understanding and mapping our business requirements

to the ERP. We found them to be flexible and committed to deliver within the

schedules/timelines. The consultants adapted themselves very well to our processes

and handheld the users in the post go live phase beautifully”

CFO

Ÿ Integration of all business processes

across the company has resulted in

reduction of operational costs and

manual intervention

Ÿ Centralized Systems improved visibility

a n d a d d r e s s e d f i n a n c i a l a n d

operational reporting requirements

Ÿ Reduction in Error Rate due to Sales

Agent process automation. It enabled

the top management to have a greater

control on sales agent and gain visibility

in sales cycle

Ÿ Visibility of Rebate and Discount

provided to customers across the

organization.

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About HCL InfosystemsHCL Infosystems Ltd. with revenue (LTM) of US$ 1.9 billion (Rs 10,486 crores) is India's Premier Technology Company and offers

a wide spectrum of IT Services and Products ranging from Cloud to Learning Solutions. As a complete IT solutions provider the

company offers comprehensive offerings in Enterprise Application Services, IT Infrastructure Managed Services, System

Integration, Office Automation Products and Services, Distribution and Support Services. The company operates in both the

Consumer and the Enterprise space – offering the latest mobility products and operating in verticals like BFSI, Telecom, and

Healthcare respectively.

HCL Care, the support and service division of the company has one of the largest and most extensive service networks across

the country and provides end to end support services for various IT, Telecom and Consumer Electronics products.HCL

Infosystems has one of the largest distribution network of digital lifestyle global brands and an unparalleled robust service

network in the country including Tier 2 and 3 cities. Digilife Distribution and Marketing Services (DDMS), a 100% subsidiary of

HCL Infosystems focuses on multi brand distribution and offers value added distribution for its partners including strategic

consulting services, last mile connect and support in marketing and promotions. HCL Learning a division of the company

covers the entire spectrum of education and training requirements across schools, colleges, individuals and enterprises and

offers rich learning solutions across these segments. HCL Infosystems MEA (Middle East and Africa), a fully owned subsidiary

of HCL Infosystems is part of the emerging markets outreach of the company and focuses on expanding the business in the

Middle East and African geographies and provides comprehensive IT solutions to customers across verticals in the region. The

company also has robust operations in Singapore with its subsidiary HCL Insys Pte. Ltd gaining traction in the region with its

Enterprise solutions including a strong offering in Infrastructure Managed Services.

For more information please visit us at www.hclinfosystems.com

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