hats today and tomorrow - stctc meeting december 2014

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HATs Today and Tomorrow

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HATs Today and Tomorrow

Who Am I?

� Neil Perlin - Hyper/Word Services.– Internationally recognized content consultant.– Help clients create effective, efficient, flexible

content in anything from hard-copy to mobile.– STC’s lead W3C rep – ’02 – ‘05.– Certified – RoboHelp, Flare, Mimic, ForeHelp (once

upon a time), ViziApps.

� Evolution of HATs (in 2 slides…)� HATs today� HATs tomorrow� The HAT space� Flare and RoboHelp� Time for questions…

Evolution of HATs

Evolution of HATs

� From this…

� To this…

Evolution of HATs

� HATs were very esoteric in ‘91…– Doctor Help…

– RoboCop…

� HATs were thought to be dead when help changed from RTF to HTML in 1997.– Yet the HATs adapted, and merged silos.

– Or disappeared – from 30+ HATs to today’s few powerhouses.

HATs Today

HATs Today

� A few major players, in rough market share order:– RoboHelp

– Flare

– Doc-To-Help

– Help and Manual

– AuthorIT

– More at HAT-Matrix (http://hat-matrix.com/)

HATs Today

� Long-ago evolved past help, although older tools’ names reflect their roots – e.g. Doc-To-Help, RoboHelp.

� Can be used to create almost any type of doc – online, print, mobile, etc…

HATs Today

� Reflect or even anticipate changing trends in technologies and methodologies.– Topic-based authoring? Doc-To-Help, Robo-

Help in 1991.

– Structured authoring? Informally in every HAT via topic templates.

– DITA? Flare, RoboHelp 6 years ago.

– Single sourcing? Yep…

HATs Today

� more…– XML? RoboHelp X5 in early 2000s, XHTML...

– VCS integration? RoboHelp X3(?), Flare.

– CSH? Almost every HAT since day 1.

– Mobile? Mobile-optimized web apps in Flare 6, ebooks in RoboHelp 8, HTML5 in Flare 8 and RoboHelp 10.

» Native mobile apps? RoboHelp 10.

– HTML5? Flare 8, RoboHelp 10.

HATs Today

� more…– Responsive design? Flare 10, RoboHelp 11.

– Supports CSS3, media queries, float property? Flare 10, RoboHelp 11.

– Support for browser strict mode? DOCTYPE specification option in Flare.

– Dynamic OLH? AuthorIT.

– Progressive disclosure? RoboHelp 1, Flare 1.

– Conditional output? Yep. And Flare 10 supports expanded Boolean operations.

HATs Tomorrow

HATs Tomorrow

� Some guesses:– Continued increase in standards compliance.

– Continued support of new technologies and methodologies, if only on a vendor analysis checkoff list basis – like DITA.

– Continued one-upmanship, to our benefit:» Flare’s out-of-the-gate support for XHTML, CSS

editor on steroids, QR codes in 7.

» RoboHelp 10’s output of native mobile apps, support for index in ePub output.

HATs Tomorrow

� Some more guesses:– Support for social media integration.

– Increasing need for rigorous project planning, programming best practices, and less “winging-it” or “thinking outside the box”.

– Publishing to the cloud.

– Continued see-saw between output and content.

The HAT Space

Some Major Characteristics

� Wide and deep support ecology for major vendors.

� Varying levels of support quality.� An increasingly confusing environment:

– HTML Help vs. HTML help?

– WebHelp vs. Web Help?

– WebHelp vs. browser-based help?

– Windows Help vs. Windows Help?

Some Major Characteristics

� Priority shifts – From print to online, from print to PDF, “mobile” (whatever that is), multiscreen output, output to “the cloud”.

� Standing pat – Continued use of dead tools like ForeHelp, dead versions like RoboHelp X5, in-house tools that no one outside (or inside) the company understands.

Some Major Characteristics

� HAT work needs to be integrated into the company’s larger strategic direction – e.g. what’s our business rationale?

Flare and RoboHelp

MadCap Flare

� www.madcapsoftware.com� One of the newest HATs, about 8 years old.� Abandoned many legacy formats and styles

– result is cleaner code but causes problems for companies that want to upgrade legacy/ pre-HTML projects.

Flare

Adobe RoboHelp

� http://www.adobe.com/products/robohelp.html

� 2nd oldest HAT after Doc-To-Help.– Temporarily orphaned (and hurt) during the

Macromedia era.

� Has a huge legacy project tail that can make new releases a difficult job.

RoboHelp

Demos…

� Depending on interest and time…

Hyper/Word Services Offers…

Training • Consulting • DevelopmentFlare • Flare CSS • Flare Single SourcingRoboHelp • RoboHelp CSS • RoboHelp

HTML5ViziAppsSingle sourcing • Structured authoring

Thank you... Questions?

[email protected]

Twitter: NeilEric