Harmonization and Simplification of UN Business Operations

General Outline

QCPR 2013-2016

Delivering as One The QCPR gives intergovernmental recognition of the “Delivering as One” model for the first time, though it remains a voluntary option.

The QCPR requests the UN system to:

Develop an integrated package of support to DaO countries including standard operating procedures (SOPs) and DaO-specific guidance; and

Identify and address challenges and bottlenecks at the HQ (and country) level.

QCPR and Business Operations

QCPR 2013-2016- Business Operations

Consolidation of support services

Greater collaboration

in procurement Decision power

delegated to OMT

Common and standardized

system of cost control

Reduce the nr. of parallel project implementation

units

Increased use of national public

and private systems

Redirect efficiency

savings into programmes

(Feasibility Study) ERP

Interoperability

Establishment of

common premises

Prioritize the availability of financial and

human resources

Funding mechanisms for

innovation

11 mandates for H-BO

Operationalization QCPR

SOPs to be established for the second generation of DaO countries:

Development of DaO specific guidance by the UNDG Working Mechanisms in collaboration with the HLCM Networks where relevant.

Dissemination of the SOPs, training and capacity building for the roll-out of the second generation of Delivering as One.

How does this translate into reality?

QCPRSA

Equivalent documents

UNDG HLCM

UNDG Strategic Priorities

2013-2016

HLCM Strategic Priorities

2013-2016

Standard Operating Procedures (SoPs) DaO

Harmonization Policy,

Rules and Regulations

Country and regional level implementati

on

Standard Operating Procedures for DaO

One Budgetary Framework

Medium Term Common Budgetary Framework

Joint Resource Mobilization Strategy

One Fund and funding allocation mechanism

One Programme

UNDAF

Joint Results Groups’ Annual or Biannual

Work Plan(s)

Monitoring

Operating as OneBusiness Operations

Strategy (BOS)

Transport and Logistics

Procurement

Finance and Audit

HACT

Common Premises

Human Resources

ICT

Communicating as One

Joint Communications Strategy

Common Messaging and

Advocacy

Common Tools

Results GroupResults Group

Operations Management

Team

Country Communicatio

ns Group

Resident Coordinator and UN Country Team

One Leader*

Government of Programme Country

Government and UN Joint Steering Committee

One UN Country Results ReportOne UN Country Results Report

Results Group

Results GroupResults Group

Results GroupResults Group

HQ and Country Level Actions

Components:1. Business Operations Strategy (BoS) country level2. common procurement;3. common logistics and transport;4. common ICT;5. common HR;6. common audit;7. common finance;8. harmonized approach to cash transfers (HACT);

and9. common premises.

Standard Operating Procedures for DaO Operating as One

1.Derives partially from UNDAF/programmes;

2.Voluntary instrument to be used at the country at level by UNCTs/OMTs;

3. Developed in conjunction with the UNDAF;

4. Covers Joint Business Operations initiatives;

5. Provides strategic, medium term focus, same cycle as the UNDAF;

6. Provides the basis for Monitoring, Evaluation and Reporting of Business Operations;

7. Provides the basis for BO Budgetary Framework and Resource Mobilization.

What is the Business Operations Strategy

HLCM

UNDG

Proc

BOS

ICT HR FIN …

Harmonised BO policies, procedures

Country level solutions

Dat

a, P

olic

y In

pu

t

What is the Business Operations Strategy

What is the BoS? BoS = Scalable- Pick and chose service lines as locally needed

1. Enhanced linkages Programmes and Operations

2. Reduced Costs

• Reduction of duplication of work processes;

• Reduction of transaction costs;

3. Enhanced Quality of Business Operations;

4. Enhanced operational focus and prioritization of

investment in Business Operations.

5. Enhanced ability to track and report on results beyond a

single year- enhanced Management Information

Why do the Business Operations Strategy

14 pilots, 4 self starters End date pilot October 2013 LIC countries, MIC and Post Conflict

Countries Support UNDG and HLCM- Technical, QA,

Mission, Political Review pilots Q3 2013 Revised guidance BoS

BoS pilots (2013)

Business Operations Strategy

Approach

Scoping the BoS

Flexibility- based on in country capacity and need, the UNCT/OMT can select multiple or just one outcome area (ex. Procurement);

Time Requirement: 40-50 hours (4-5 days) over a 5 year cycle to develop the draft BoS, including analysis;

Time requirement may be higher or lower depending on the scope of the BoS (depends on capacity available and need).

How to design a BoS

Bo

S

Operations Analysis:

1. Baseline Analysis

2. Needs Analysis

3. Requirement Analysis

4. Cost Benefit Analysis

Prioritization Harmonized Business Operations

Medium Term

Results Framework

(incl. costing)

Monitoring and Evaluation Framework

OMT Work Plans

An

nu

al

Wo

rk

Pla

nn

ing

Fe

ed

ba

ck L

oo

p

Milestones BoS development