Note to presenters:

• Slide 3 provides a menu, which you can use to skip to any given topic (via the little arrow beside its title) and back to base again (via the little ‘home’ icon at the top right corner of each slide).

• Most of the slides have some notes which might be handy (some include web links for further reading). So it might be sensible to have a browse through in notes-view before showing.

• Several slides include web links, which you can click on in presentation view and go direct to the relevant page. Obviously though, you do need to be connected to the web for this to work!

• The web links on slides 10 and 15 point you towards short videos. Some organisations may block staff access. If so, talk nicely to someone you know with a Long-Term Condition, and if they have web access direct or via an intermediary, they will probably be willing to help(!)

Making Self-Management Support more findable

What I hope to cover today…• What’s the Problem?

• ALISS in action

A wee story (stroke club)

(a short and silent movie)

• Finding and sharing assets

What’s an Asset??

It’s about conversations

It’s not rocket science

(a wee shottie in small groups)

• You can do this! (asset-mapping and beyond)

• (a local signposting project?)

Patient Portal

ALISS in Action (1)

The Montrose Stroke Club:

Some while ago, a GP colleague encountered a man in his surgery waiting room who was wanting to stick a flyer up there. In conversation, it emerged that he had just started a stroke club locally and wanted to recruit members – but he was at a bit of a loss for publicity. Graham offered to put basic details of the club on ALISS. The club doesn’t have a website, so Graham included extra details like opening times and contact number.

Now it’s top of the list on Google!

ALISS helps by working away in the background to increase the findability of the Stroke Club. It doesn’t matter that you go via Google. What matters is that you find the Stroke Club. If you’ve had a stroke and live near Montrose.

ALISS in Action (2)

The technology at work:

Here is an opportunity to watch a short (4 mins 46 sec) ‘screencast’ of the ALISS Engine being used to build a local info collection.

It’s silent (not everyone has good sound available on their PC/Laptop) but includes commentary in subtitles.

ALISS engineALISS engineALISS engineALISS engine

ALISS devolves the 3 key information-service tasks

collect itcollect itcollect itcollect it sort itsort itsort itsort it publish publish itit

publish publish itit

What are health assets?With thanks to ID&eA

From: ‘A glass half-full: how an asset approach can improve community health and well-being’

http://www.youtube.com/watch?v=16CL6bKVbJQ

It all starts with conversations

As part of taking an assets-based approach to commissioning services for mental health and well-being:

• The East Dunbartonshire CHP, with its partner agencies, wanted to involve people with its commissioning process

• So they asked IRISS and Snook to facilitate a series of workshops where people talked with each other about what kept them well

• It’s all written up in detail here: http://www.iriss.org.uk/resources/using-assets-approach-positive-mental-health-and-well-being

Here, we were adding notes to photos of local assets, and keeping tabs on any we hadn’t included yet

During the conversation, looking at a photo that one of the project team had taken of the local canal, one participant talked about his enjoyment of walking here.

Afterwards, we found a handy web page

The mention of the canal-bank reminded another participant of the local Seagull trust cruises on the water, which they’d enjoyed…

…which in turn prompted another participant to recall getting chips for their trip…and the ever-friendly staff.

And here’s a web page for it we found later. It mentions the chips!

Asset-mapping

•These next slides are some photos and screen-shots of asset-mapping that we’ve been involved with

•It’s not just about getting the maximum number of post-its on the table. The conversation across the group about the assets is just as if not more important.

•It really isn’t rocket science! Really.

http://www.aliss.org/users/5034f4ffbaa2b1393600005b/

Mapping personal networks. Discussed in helpful detail at: http://www.iriss.org.uk/resources/social-assets-action-evaluation-report?

centres

cafes

walks

groups

parks

schools

views

choirs

classes

churches

gardens

cycling

dancing

What to do once you’ve mapped?

• It’s not a one-shot process – everyone has something to contribute based upon their own experience. So you can run lots of sessions

• Yes there’s the maintenance of the information to think about. Even though it’s more or less just a pointer to original resources, this still has to be maintained.

• But one thing that asset-mapping can prepare the ground for is ‘people-powered service-design’. The next slides show some scenes from an innovation workshop series we ran.

Open Innovation Workshopspeople were empowered by the design process