Happiness paysHow employee satisfaction, engagement, and

inclusion boost your bottom line

according to a recent study*, happiness at workdirectly leads to higher performance.

*a 2013 Gallup study of 2,000 teams comprising 150,000 employees examining the relationship

between happiness at work and performance

Happy employees are more productive

employees who feel respected, included, and listened to by their companies work harder and are more productive, even in times of economic downturn, when financial rewards are off the table.

WHen tHe GoinG Gets rouGH, Happy employees Work Harder

Feeling engaged with one’s company

taking personal satisfaction in one’s work

Feeling motivated to work harder to achieve better results

Being recognized and rewarded when better results are obtained

Feeling like a member of the team, not a cog in the machine

WHat comprises employee satisFaction?

a 2013 Gallup study of workers in 142 countries found that the proportion of employees who feel

engaged at work is just

HoW many employees really Feel enGaGed WitH tHeir joBs?

13%

put diFFerently,

oF tHe World’s Workers are less tHan satisFied

WitH tHeir joBs.

87%

if work is a depleting, dispiriting

experience, employees will quit.

even if they stay, they’ll quit emotionally and their productivity

will decline.

WHat Happens WHen employees aren’t Happy?

Begin by getting some

direct feedback.

By requesting their input, you’ll

show your employees that

you’re not just asking for what

you want to hear, but for what

you need to hear.

WHat can employers do to increase employee Happiness?

don’t worry! you’ll probably be

(pleasantly) surprised to learn that

most employees don’t put higher

salaries at the top of their job

satisfaction requirement lists.

act upon your employees’ FeedBack

in 2013, the energy project, in

tandem with the Harvard Business

review, surveyed over 20,000

employees across a wide range

of companies and industries.

the findings from participating

employees were amazingly similar.

implement solutions tHatmeet your employees’ needs

Happy, satisFied, productive employees Have Four core needs

physical: opportunities to regularly renew and recharge at work

emotional: feeling valued and being rewarded for their contributions

mental: having the autonomy to focus on their important tasks and decide how to get their work done

spiritual: doing more of what they do best and enjoy most, and by feeling connected to a higher purpose at work.

HoW Happy employees directly aFFect your Bottom line

they’re more innovative and creative

they work better with their colleagues and form more effective, productive teams

they engage better with customers and build stronger, loyalty-based relationships

they’re more committed to your company’s long-term well-being

the #1 factor affecting length of tenure at an organization is the quality of that employee’s relationship with his or her immediate supervisor. more recognition equals better relationships.

absenteeism declines when employees are thanked and valued for the work they do.

positive engagement with strategic recognition results in 50% higher sales and 38% higher productivity.

a FeW Final FiGures aBout employee satisFaction

- all figures from Gallup

TIPS FOR MANAGING INNOVATION

SHAKE UP YOUR BUSINESS

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