HOW TO BUILD A GREAT TEAM…Part Two - DevelopmentA WEBINAR FOR ALA EDITIONSCATHERINE HAKALA-AUSPERKAPRIL 23, 2014

Webinar Description

GROWTH (APRIL 16, 2014)

DEVELOPMENT (APRIL 23, 2014)

Opportunities (Openings) Identifying Need Interviewing Hiring

Preparation Expectations Environment for Success Corrections

OrientationIt’s not just for rookies anymore!

Culture

•Open toe shoes?DRESS•Long lunches?CUSTOMS

•Who’s in the basement?DIVERSITY

CLARIFYING EXPECTIONS (for all)

SETTING (TEAM) GOALS:For Today, Tomorrow, Next Tuesday

Cascading StrategiesFor Department/BranchFor Each Person

THAT’S NOT MY OFFICE, IS IT?A GREAT TIME TO CLEAN HOUSE

Hollywood Squares/Match.com

WHY

COMFORT LEVEL

ANSWERS

HOW

IMPERSONALLY

BEST SOURCE

WHAT IF?

NOWHERE TO TURN

PERPETUATING ERRORS

Evaluations are Non-Fiction

RECORD REPORT CONGRATULATE PLAN

GAPS

GROWTH

TRAINING

CORRECATION

IMPROVEMENT

Questions, Comments?

Time to change seats?

Collection Assignments Programming Committee Appointments

How To Talk So Your Team Will Listen and Listen So Your Team Will Talk Email

Reports Face-to-Face Department/Branch

Meetings IntraNet

Risks and Challenges for All!

PILOT PROJECTS

BEST PRACTICES

CRAZY NEW IDEAS

MOTIVATION & REWARD (not $)

CHALLENGE RECOGNITION APPRECIATIION OPPORTUNITY

Training & Development Planning

REALISTIC, AFFORDABLE, DOABLE

MEETING (AND RESOLVING) CHALLENGES

InvestigateListenReview OptionsConsequences

Consistency is Key

Questions, Comments?

Thank you…