Gurmeet SinghGurmeet Singh Email Id: gurmeetsingh107@gmail.com Line Manager Mobile: +91 9900210391India Consulting Services – Temenos Address: 363, DSR Woodwinds, Sarjapur [ARIS BPM & Prince 2 (Foundation)] Road, Bangalore, 560035, India

Career SummaryCareer Summary

o More than 13 years of experience focused on Project Management, Process Led Implementation, Business Strategy, Business Process Transformation (BPT), across industries, primarily in Banking & Financial Sector.

o Since Oct 2010 have been working for Temenos India Pvt Ltd, a Global Banking Software Leader, as Manager, helping them implement T24 product. I have been involved ( as a project lead ), in the requirement gathering phase, conducting “Process Led Workshops” using ARIS BPM tool, analysing business requirements and defining solutions to address business requirements. Also, lead training sessions on ARIS BPM Tool and Data Base Administration for Temenos clients. Additional tasks include Project Planning, Resourcing, Managing cross-functional issues, working with onshore and offshore teams for quick resolution of issues, building and maintaining client relationships, liaising with the TEMENOS maintenance groups to ensure that the product problems identified are understood and resolved, co-ordinating T24 product improvement issues and ensuring these are addressed in future T24 product upgrade releases.

o In 2014, was awarded a promotion which gave me an opportunity to independently manage and be made responsible for a team of resources.

o Prior to TEMENOS, have worked with KPMG (Bahrain & Qatar – May 2008 to Oct 2010), on Business Strategy, Business Process Transformation (BPT), provided strategic direction at corporate and business unit level, identify problem / pain areas , streamline and standardize operations , identify working capital and cost optimization opportunities. Have also helped financial institutions develop policies and procedures for their operations.

o Earlier, have also worked with Oracle Financial Services Software (i-Flex Solutions Ltd., May 2006 to May 2008) which had range of assignments, across the globe, all focused on business process re-engineering, target operating model review, strategy consulting, and core banking transformation projects.

o For a short period, worked as a Senior Auditor for R. Singh & Associates, Chartered Accountants, where I was executing revenue, concurrent, stock and statutory audits for various nationalized banks and Stock Holding Corporation of India.

Professional Experience DetailedProfessional Experience Detailed

Line Manager, Temenos India Pvt Ltd, - Oct 2010 till dateLine Manager, Temenos India Pvt Ltd, - Oct 2010 till date

Responsibilities included:Have been successfully leading many process led implementation projects, both onshore and offshore. Some of the current responsibilities include, to:

o Analyse client business/functional requirements and relate them to TEMENOS product capabilityo Identify any deltas / gaps, together with proposals for their resolution (e.g. workarounds or changes in processes) and ensure that

solutions proposed are realistic and within the agreed scope of the projecto Make re-engineering recommendations, in line with industry standardso Obtain client agreement on proposed business solutions including end to end process overviewso Define business solution for Customization and Configuration needso Write Business Solution Document clearly outlining the business requirement and proposed business solution, if and when

needed, and ensure that the off shore Consultants have a clear understanding of these specifications.o Ensure completion of TAABS [T24 Automated Analysis and Build System], as part of the Analysis phase of the project.o Support User Acceptance Testing (UAT) where requiredo Liaise with the TEMENOS maintenance groups to ensure that the product problems identified are understood and resolved. o Make recommendations on industry standard banking practices and alert the Project Manager/Supervisor on practices that might

damage the client’s business or contradict legal requirements, before recognition as a problem by the client

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Professional QualificationsProfessional Qualifications

o Prince 2 (Foundation) o MBA (Finance)

Skills & StrengthsSkills & Strengths

o Project Managemento Business Process Alignment [ BPA]o Process Led Implementation

IT & BPM ToolsIT & BPM Tools

o ARIS o MS VISIO

Products – Core bankingProducts – Core banking

o T24o FLEXCUBE

o Be seen by the client as proactively working to facilitate client’s understanding of the solution being offered by TEMENOS. Work in a consultative manner with the client to provide a solution to deltas / gaps identified during the analysis phase of the project

o Understand the scope and business objectives and the critical success factors of the project.o Provide T24 product advice and support throughout each stage of implementationo Responsible for regular updates to the business area on project progress, open issues, etc.

A few key Banks where I have led the implementation are: LLOYDS TSB PLC – UK, LARRAIN VIAL S.A. Broker – Chile, BANK MUSCAT – Oman, AL KHALIJI – Qatar, UNION NATIONAL BANK – UAE, NATIONAL DEVELOPMENT BANK (NDB) – Sri Lanka, SAMBA – KSA, SOCIÉTÉ GÉNÉRALE – Lebanon/Jordan/Cyprus, MAURITIUS COMMERCIAL BANK (MCB) – Mauritius.

Consultant, KPMG (BPS - Bahrain & Qatar) – July 2008 till Oct 2010Consultant, KPMG (BPS - Bahrain & Qatar) – July 2008 till Oct 2010

Joined as Consultant within the Business Performance Services division of KPMG – Bahrain, engaged in projects involving defining policy and procedures at organisation as well as unit level, undertaking business process reengineering assignments and strategy engagements having organisational level impact.

Responsibilities included:For across industries (Banking, Real Estate (Islamic Financing), Insurance, Government & Automobile):

Provide Strategic Direction o Develop corporate and business unit level strategies which help companies set their vision, mission, strategic objectives, assess

the potential for success and the completive landscape in which they operateo Carry out detailed feasibility studies to assess the viability of a new venture, products, services etc.

Drive Business Change o Analyze and understand the four dimensions of business change — people, processes, technology and risk/control — identify

problem areas , streamline and standardize operations , design and establish performance management systems, apply business intelligence initiatives, balance and enhance the supply chain, identify working capital and cost optimization opportunities, establish more effective approaches to planning, budgeting and forecasting

List of key Clients – AL KHALIJI – Qatar, E. K. Kanoo B.S.C. (c) – Bahrain, BARWA – Qatar, Real Estate Finance Company B.S.C. (c) – Bahrain, Bank Muscat International – BMI – Bahrain, Investment Dar Bank B.S.C (C) - Bahrain, Tamkeen - Labor fund – Bahrain, Tadmur shares services – Bahrain, Abu Dhabi Investment House – Bahrain.

Associate Consultant, Oracle Financial Services Consulting; Business Transformation Unit – October 2006 to April 2008 Associate Consultant, Oracle Financial Services Consulting; Business Transformation Unit – October 2006 to April 2008

Joined BPT Consulting Practice, and was engaged in transformation projects for banks and financial institutions globally. Type of work included business strategy assignments, BPR projects, target operating model design, process definition, and assistance around core banking implementation projects.

Key Responsibilities: Drive Business Process Transformation assignments around Core Banking System implementation [Flexcube]

o Conceptualize, design and develop Enterprise-wide Business Operating Model based upon project requirement and Bank’s Visiono Develop Operating models for individual business areas based on the Enterprise-wide modelo Develop Process documents and Operation (Procedure) Manuals for identified Business Areas as per scope of the projecto Understand the capability of various applications (systems) used by the bank and align Processes to these applications, wherever

necessaryo For multi-location rollouts, identify elements that can be standardized at global or Regional level like Product Features, core

system parameters, processes etc

List of key Clients – BARCLAYS BANK – India, FCIB, DNP NOR – Lithuania & Latvia.

Other Significant Assignments & Achievements

o Recipient of ”Team award” for outstanding contribution and excellent project performance in documenting Treasury Processes for First Caribbean International Bank, Latvia & Lithuania. {i-Flex Solutions Ltd (Now “Oracle Financial Services Consulting”)}.

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o Conducted research on “Mobile Banking” functionalities offered by various Banks in different regions across the globe. Made a presentation highlighting the potential of this channel, its future prospect, likely challenges and threats. This exercise was aimed at offering new product functionality and consulting services. { i-Flex Solutions Ltd ( Now “Oracle Financial Services Consulting”)}.

o Key player in preparing business proposals and client specific presentations (at KPMG)

o Reviewed and certified policies and procedures documents, business continuity and staff plan for Kotak Securities Limited-Bahrain Branch, as required by the Central Bank of Bahrain [ KPMG]

o Developed process and procedures for operation of Tadmur Construction and Trading Company , one of the leading clients driven company that focuses primarily in customer service [KPMG]

o Conducted research on “Mobile Banking” functionalities offered by various Banks in different regions across the globe. Made a presentation highlighting the potential of this channel, its future prospect, likely challenges and threats. This exercise was aimed at offering new product functionality and consulting services. { i-Flex Solutions Ltd ( Now “Oracle Financial Services Consulting”)}.

o Conducted internal and concurrent audits for many private and public sector banks across the country

Personal Details

Date of Birth 02nd Oct 1975Gender MaleMarital Status Married (Have a 20 months old Son!) Mailing Address Flat No 363, DSR Wood Winds,

Near Wipro Corporate Office, Land Mark – Next to HP Petrol Bunk,Kaikondrahalli, Sarjapur Road,

Bangalore, Pin 560 035

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