gti services - general presentation

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General Presentation of Services Turn your Customers into Fans … Certificate of Incorporation w/ DTI Philippines: 01768583

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Page 1: GTI Services -  General Presentation

General Presentation of Services

Turn your Customers into Fans …

Certificate of Incorporation w/ DTI Philippines: 01768583

Page 2: GTI Services -  General Presentation

Organization Chart

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Our Mission: Provide our Valued Customers with …

• New Businesses

• Representation of Companies in the Philippines

• Training Engineering & Design Solutions

• Business Development Support

• Daily Solutions for Your Business

• Sourcing Services

Page 4: GTI Services -  General Presentation

New Businesses

Open your company to the world

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Business Bringer

• We act as Business Bringer– Massive Industrial Network– Knowledge of your future

markets

• Frame Agreements– Share your dreams, we’ll make

them complete– Commission-based Service:

• no business, no fee

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Representation of Companies

Come in the Philippines!

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Representation of Companies in The Philippines

• Your Company:– is interested in making business in The Philippines?– needs local representation?

• We provide representation for international companies who wish to establish themselves in this market or expand their existing business base in the Philippines by supplying:

– Logistics support– Business Development support– Other Services whenever requested

• For Representation Service, we require:– company's structure– company's culture– company's model– company's mission statement– to know ins and outs of company

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Training Design & Engineering

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Context of Training

• Training & Competencies Development: key factor of business growth

• Implementation of Career’s development program is time-consuming:– Competencies Assessment– Individual vs. Corporate objectives– Heterogeneous Suppliers– Training Plan Management

• Ambiguous strategy at management level:– Training costs money– CFO says “What if we train employees and then they quit?”– CEO replies “What if we don’t train them and they stay?”

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Learning Process: A complex Story

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ISD & ID Models for Performance Improvement

• Definitions:

– Instructional Design (ID): • “a systematic process employed to develop education and training programs in a consistent and

reliable fashion”• Instructional Design models or theories may be thought of as frameworks for developing modules or

lessons that 1. increase and/or enhance possibility of learning 2. encourage engagement of learners to learn faster and gain deeper levels of understanding

– Instructional System Design (ISD)• Broad scope of work and typically divide instruction design process into 5 phases:

1. Analysis2. Design3. Development4. Implementation or Delivery5. Evaluation

• ISD process keeps entire training, development, or educational process on correct path or objective

• One or more ID models are used to best supports the learning process being designed.

• ISD is similar to “plug-and-play”: you plug the needed ID model into ISD model

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ISD & ID Models for Performance Improvement

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ISD: a mee-too of famous “Plug & Play”

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What We do for You …• We carry on:

– Training Development:• Pre-Training Assessment (Gap Analysis)• Design, Development and Implementation of Training Plans (long term, short term)• Post-Training Assessment (Added Value)

– Standardization of Training programs• Integration of Complex Environment• Creative Thinking• Critical Thinking

– Contractors Management:• Selection• Evaluation• Contracts• Training Cost Management)

– Creation of Innovative Training Materials & Tools

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Training Development

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Standardization of Training programs (I)

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Standardization of Training programs (II)

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Contractors Management

• Audit of Training Contractors

– Pre-Qualification • SWOT Analysis• Pedagogic Methods

– Sourcing

• Contracts Management

– Negotiation

– Spend Analysis

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Innovative Training Materials & Tools

• Standardized Training Material at Corporate Level

• Training Toolboxes

• 3D Training Development

• Interactive e-training solutions

• Continuous Development of new technologies

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Development Support

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Development Support

• Company Image Creation/Renewal

• Marketing Service

• Change Management

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Image Creation/Renewal• Company image is intangible but as important, if not more, than product/service traded

• Image Creation/Renewal Services:

– Preparation of Marketing & Communication Means (logos, brochures, advertisements, product packages, business cards, web design, …)

– Definition of Pricing Strategy: Is it preferable to be the price leader with lowest price on the market or to focus on exceptional customer service at slightly higher price?

– Sales Strategy: We align your sales strategy and tactics with company image

– Customer Service: we set up your customer service policies

– Publicity: whenever required, we focus publicity efforts on publications matching corporate image

– Promotions: whenever required, we organize your company’s participation to events matching its image

– …

Page 23: GTI Services -  General Presentation

Marketing Services• Our Vision: Marketing is responsible for how Your Company is perceived

• Our goal: to become your Integrated Marketing Service

• How?

– GTI Services puts your Business Lines in the center of its strategy

– GTI Services emphasizes your Processes

– GTI Services evaluates metrics that transcend marketing campaigns (engagement, value, profitability, …)

– GTI Services implements trigger-based communications and onsite dynamic content delivery

– GTI Services does not consider integrated marketing as bounded by marketing department only. We merge Sales, Marketing and Services.

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What is Change Management?• Definition: coordination of a structured period of transition

from situation A to situation B in order to achieve lasting change within an organization

• Change Management is used to describe:– Task of managing change– Area of professional practice– Body of knowledge (models, methods, techniques, and other

tools)– Control mechanism (requirements, standards, processes and

procedures)

• The 3 Steps of our change Management Service:

– Phase 1 - Preparing for change (Preparation, assessment and strategy development)

– Phase 2 - Managing change (Detailed planning and change management implementation)

– Phase 3 - Reinforcing change (Data gathering, corrective action and recognition)

Page 25: GTI Services -  General Presentation

Change Management ServiceProfits

Market shareProductivity

Adoption

CostsError rates

Time to competency

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Daily Solutions for Your Business

NEEDS

SOLVED

Daily Assistance Process Optimization

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Daily Solutions for your Business

• 2-ways Customers Management

• Tendering Processes

• Logistics Management

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2-ways Customers Management• Our team replies on your behalf to your customers’ needs …

– Provision of technical/financial documentation

– Telephone and e-mail support

– Daily Management of Services provided to your customers

• … But also to your needs:

– Invoicing Processes

– Statement of accounts ; Overdue invoices claim

– Sub-contractors management

– …

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Tendering Processes• On your behalf, our team prepares for you:

– Technical/Commercial Brochures

– Pre-qualification documents

– Qualification documents

– HSEQ Management System

– HSEQ Audits documentation

– Technical and Commercial bids

– Other documents upon request

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Logistics Management

• Management of employees travels through your travel agency

• Planning Management

• Employees documents management:– Medical check-up– Training Matrix– Diplomas & Certificates– Employees files– …

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Sourcing Services

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Sourcing Services

• Manpower

• Specialty Chemicals for O&G

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Manpower Sourcing

• Need personnel but do not have:– Access to expected resources?– Time to identify resources?

• We help you by:

– Identifying international candidates and transferring them to your organization (lump sum)

– Setting-up and Managing interface/contracts with manpower suppliers in the Philippines (lump sum, on-call or contract)

– Organizing candidates skills update according to your needs (case by case)

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Specialty Chemicals O&G

• We carry on for you:– Identification of Cost-Effective Suppliers– QA/QC Audit of products– Contracts Management– Orders/Invoicing Management– Logistics Supervision

• Business Lines– Drilling Fluids Chemicals– Cement Chemicals– Stimulation Chemicals

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Thanks for your Attention