SUMMARY OF TOPICS

Company Overview / System Phase 1: Systems Planning Phase 2: Systems Analysis Phase 3: Systems Design Phase 4: Systems Implementation Phase 5: Systems Operation, Support, and Security

COMPANY OVERVIEW - SYSTEM Royal Saint Lucia Police Force

Current System – Crime Management System (CMS)

Proposed Addition to System – Evidence (Exhibit) Module

PHASE 1: SYSTEMS PLANNING

MISSION STATEMENT

To provide a professional policing service and in partnership with all communities to create a safer environment for all people

in St. Lucia.

ORGANIZATIONAL CHART

SYSTEMS REQUEST FORM

Systems Request Form

Date: June 17, 2015 Department: Systems Analysis & Design Team 2

Submitted by: Stephanie Bolling Location: Online

Title: Vice leader Email: sbolling7435@monroecollege.edu

REQUEST FOR: URGENCY:

[ ] Correction of system issue [ ] Immediate attention required

[ ] System enhancement [ ] Handle in normal priority sequence

[x] New system [ ] Defer until new system is developed

DESCRIPTION OF REQUEST: (Attach additional documents if necessary)

A database for an evidence (exhibit) module, which will be independent of the Crime Management System. The Evidence module will inter connect via Application Protocol Interface (API). ). The database will be stored on the RSLPF file server and the API will inter connect to the Crime Management System via a Virtual Private Network (VPN) through the already existing internet service.

(To be completed by the Information Technology Department)

[ ] Approved Assigned to IT contact person:

[ ] Modified (see attached notes) User:

[ ] Rejected (see attached notes) Urgency code (1 low to 5 high)

Date: Action:

FEASIBILITY OF THE PROJECT

Is the Project

Feasible?

Will the benefits exceed

the cost?

Are the technical resource

s available

?

How easy is it

to use and

learn?

Will the schedule be met?

TOTAL COST OF OWNERSHIP

25%

75%

Maintenance CostTraining Cost

Pie Chart Showing the Total Cost Of Ownership

PRELIMINARY INVESTIGATION OVERVIEW Functions or RSLPF – Protect & Serve

What is the Problem?

What is the Solution? – EVIDENCE EXHIBIT MODULE

What are the Barriers? – Financing, Time Etc.

PHASE 2:SYSTEMS ANALYSIS

INTERVIEW QUESTIONS AND SURVEYS Nine experienced users took the survey. There was a total of 28 questions within the survey. The questions where based on obtaining information for

the project The reason for the interview/survey.

DATA FLOW DIAGRAM (DFD) OR USE CASE DIAGRAMThe purpose of the Data Flow Diagram.The flow of the diagram.The new idea.

DATA DICTIONARY Contains different tables Describes what each table contains Explains the purpose of the dictionary

DEVELOPMENT STRATEGIESDevelopment Strategies Cost Benefits

PHASE 3:SYSTEMS DESIGN

SCREEN SHOTS OF SAMPLE SOFTWARE

SCREEN SHOTS OF SAMPLE SOFTWARE

SCREEN SHOTS OF SAMPLE SOFTWARE

Entity – Relationship Model

COMPUTER NETWORK MODEL

(sample using Packet Tracer)

DIAGRAM YOUR COMPUTER NETWORK

Basic setup of each Local Area Network (LAN)

TOTAL COST OF THE SYSTEMSetup/Development: Cost $0

Acquisition Costs And Equipment: Cost $0

Operating Cost: Cost $0

Maintenance Cost: 5 desktop PC USD 1356.95 (ECD 3677.33), 2 TB hard drive upgrade USD 738.00 (ECD 2000.00)

Training Cost: Meals - US$ 2,214.02 or EC$ 6000.00 Training - US$1,859.78 or EC$5,040.00

Cost EC$11,040.00

Reconfiguration costs; Environmental impact costs; Security costs; Financing costs

Total Cost: USD 5,430.74 (ECD 14,717.33)

BENEFITS OF SYSTEMGreater efficiency.Better and reliable record system.Easier and quicker processing (search and retrieve).

Greater credibility. Better transparency and accountability.Easier court file development.

PHASE 4:SYSTEMS

IMPLEMENTATION

SYSTEM INSTALLATION AND EVALUATIONTest

Train

Convert

Evaluate

SYSTEMS TESTING, CONVERSION, CHANGEOVERTest Environment

Documentation

Actions Review

Completed Signatures

TRAINING PLAN TO IMPLEMENT THE SYSTEMScheduling Importance

Integrated Training Materials

User Specific

POST IMPLEMENTATION EVALUATIONEVALUATE

GOT AN “A”?

PHASE 5: SYSTEMS SUPPORT, AND

SECURITY

BACKUP, DISASTER RECOVERY AND SECURITY

Backup Policies: Daily with once a year full backup

Backup Media: 2nd Mirroring server and 30 tapes per server. (6 weeks cycle)

Backup Storage and Location: Tapes (100m away), Mirroring server & full backup tapes (2 miles away)

Retention Periods: daily backups (6 weeks) & full backup (1 year)

MAINTENANCE AND WARRANTIES

USER SUPPORT Assists when there are technical difficulties.

Available for 24 hours everyday.

A team is available for severe issues.

SUPPORT TRACKING TICKET

NOTIFY

&

NOTATE

CONCLUSION

REFERENCE MATERIALSROYAL SAINT LUCIA POLICE FORCE. (n.d.). Retrieved July 26, 2015, from http://www.rslpf.com/

Rosenblatt, H. (2014). Systems analysis and design (Tenth edition, Instructor's ed.). Boston, MA: Course Technology, Cengage Learning.