green & leafy salads pty ltd

Green & leafyGreen & leafy salads pty ltd salads pty ltdAnalysis & suggestions of systemsAnalysis & suggestions of systems

Presented By :- Dinesh RavindranPresented By :- Dinesh Ravindran

Student ID :- 2672580Student ID :- 2672580

OverviewOverview

Australian market leader in salads and related Australian market leader in salads and related fresh foods fresh foods

supply salads and fresh foodstuff allover the supply salads and fresh foodstuff allover the Australia Australia

headquarters is in Melbourne headquarters is in Melbourne Processing plant located in all other citiesProcessing plant located in all other cities Mini computers from all cities connected to Mini computers from all cities connected to

mainframemainframe Company growing rapidly in last five yearsCompany growing rapidly in last five years

Business processing systemBusiness processing system

20 sales regions, 20 sales managers and 30 sales 20 sales regions, 20 sales managers and 30 sales representativesrepresentatives

Sales managers can retrieve and store dataSales managers can retrieve and store data The main expenses areThe main expenses are

SalesSales AdvertisingAdvertising Promotional campaignsPromotional campaigns

sales representatives are write up hard copy orders sales representatives are write up hard copy orders tickets and send through mail or by fax tickets and send through mail or by fax

sales representatives have more than 80 customers sales representatives have more than 80 customers

Order processing systemOrder processing system

Customer orders ticketsCustomer orders tickets Sales representativesSales representatives

write hard copy of ticket and send to write hard copy of ticket and send to corporate headquarter by mail or fax corporate headquarter by mail or fax

Products list tickets orders by the customersProducts list tickets orders by the customers Every salespersons fill up 2 forms and Every salespersons fill up 2 forms and

salespersons have more than 80 customerssalespersons have more than 80 customers


In corporate headquarterIn corporate headquarter Master files maintained Master files maintained Customers credit and orders verifications Customers credit and orders verifications

are doneare done data transfer to processing plants data transfer to processing plants 20 worker open and enter 500,000 order 20 worker open and enter 500,000 order

tickets per week into the systemtickets per week into the system If machine broken down so order are delay If machine broken down so order are delay


In processing plantsIn processing plants Check daily orders Check daily orders ProductionProduction Ship the productShip the product Product is delivered in 4-14 daysProduct is delivered in 4-14 days

Business strategyBusiness strategy

supply fresh salads and related fresh foodssupply fresh salads and related fresh foods It has 20 sales regionsIt has 20 sales regions 20 regional managers and 30 representatives20 regional managers and 30 representatives Each salesperson is able to store and retrieve Each salesperson is able to store and retrieve

data data printouts of orders, rejection notices, customer printouts of orders, rejection notices, customer

account inquiries, etc are maintainedaccount inquiries, etc are maintained

Problems in Green and Leafy Problems in Green and Leafy Salad Salad

Not using advanced technologyNot using advanced technology Data handling is manualData handling is manual Time consuming and costlyTime consuming and costly Communication is also manualCommunication is also manual Micromanagement and bureaucracy are Micromanagement and bureaucracy are

not managed well not managed well

Problems in Green and Leafy Problems in Green and Leafy Salad Salad

Lack of control over inventoryLack of control over inventory Lack of communication between Lack of communication between

departmentsdepartments Time consuming proceduresTime consuming procedures Insufficient stockInsufficient stock Customers have to waitCustomers have to wait

Analysis of systemsAnalysis of systems

Company has three systemsCompany has three systems

Decision support systemDecision support system

Knowledge management systemKnowledge management system

Just in timeJust in time

Decision support systemDecision support system

defined procedures for making decisions defined procedures for making decisions structured decisions are followed structured decisions are followed DSS have a great importance DSS have a great importance Stages of decision making are Stages of decision making are

IdentificationIdentification designdesign choicechoice Implementation Implementation

Knowledge management systemKnowledge management system

Information collected and stored in DBInformation collected and stored in DB Customer feedback forms are provided Customer feedback forms are provided Customer expectations are satisfiedCustomer expectations are satisfied Inventory control is notedInventory control is noted

Just in timeJust in time

To face over stock and less stockTo face over stock and less stock requirements of the customers in time requirements of the customers in time inventory available and the required inventory available and the required

inventory is to be noted inventory is to be noted Orders can be given when the stock is to Orders can be given when the stock is to

be run out be run out The system is devised to identify the The system is devised to identify the

problems and simplify the systems problems and simplify the systems

Required technologyRequired technology

Hardware componentsHardware components Desktop and laptopDesktop and laptop

All the processing plants should have All the processing plants should have computerscomputers

Latest configurationLatest configuration Advances processorAdvances processor Enough memoryEnough memory


Printer and Fax machinePrinter and Fax machine

Very essentialVery essential print any document any time use for records print any document any time use for records Should have latest remark printer Should have latest remark printer Should be multifunctionalShould be multifunctional Quality is vitalQuality is vital


Network interface cardNetwork interface card

permit computers to communicate other permit computers to communicate other computer network computer network

connect to each other computer connect to each other computer either cables or wireless system either cables or wireless system


ServerServer

Central serviceCentral service Connects computers and monitorConnects computers and monitor More speedMore speed More memoryMore memory All applications can be retrieved from serverAll applications can be retrieved from server


RouterRouter extracts the destination of a packet it extracts the destination of a packet it

receivesreceives selects the best path to that destinationselects the best path to that destination forwards data packets to the next device forwards data packets to the next device

along this pathalong this path connects networks togetherconnects networks together Routers provide firewall security, attack alert Routers provide firewall security, attack alert

logs and state packet inspectionlogs and state packet inspection


Software required areSoftware required are

Window Vista for client and Server2003 Window Vista for client and Server2003 Anti virus andAnti virus and Backup software'sBackup software's

How New System looks likeHow New System looks like

Electronic Data Interchange (EDI) is between Electronic Data Interchange (EDI) is between trading partners in standard data formats trading partners in standard data formats

EDI has three componentsEDI has three components Computer-to-computer – senders to receivers Computer-to-computer – senders to receivers

without human involvementwithout human involvement Routing business data - EDI is used for routine Routing business data - EDI is used for routine

business documents like Purchase Orders and business documents like Purchase Orders and Invoices Invoices

Standard data format - A standard definition of the Standard data format - A standard definition of the location and structure of the data is provided location and structure of the data is provided

ConclusionConclusion

Problems are to be avoidedProblems are to be avoided Systems should be automatedSystems should be automated EDI should be implementedEDI should be implemented Latest technologies are to be involvedLatest technologies are to be involved Enterprise resource Management is importantEnterprise resource Management is important DBMS is importantDBMS is important Latest software and hardware will enhance Latest software and hardware will enhance

competitive advantagecompetitive advantage

ReferenceReference

Chestnut B. (1997). Chestnut B. (1997). Quality Assurance: An Australian Guide to Quality Assurance: An Australian Guide to ISO 9000 Certification.ISO 9000 Certification. South Melbourne: Longman. South Melbourne: Longman.

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Lucas, H.C. (2000). Information Technology for Management. Lucas, H.C. (2000). Information Technology for Management. New York: McGraw Hill.New York: McGraw Hill.

O’Brien, J. A. O’Brien, J. A. Management Information System: Managing Management Information System: Managing Information Technology in the E-Business EnterpriseInformation Technology in the E-Business Enterprise, (5th , (5th Edition). New Delhi: Tata Mcgraw-Hill Publishing Company Edition). New Delhi: Tata Mcgraw-Hill Publishing Company Limited.Limited.

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