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  • Greater Cleveland Regional Transit Authority Operating and Capital Budget for the Year 2017

  • GREATER CLEVELAND  REGIONAL TRANSIT AUTHORITY         

    2017 ADOPTED BUDGET PLAN   

    PRESIDENT – BOARD OF TRUSTEES  GEORGE F. DIXON, III   

    CEO/GENERAL MANAGER, SECRETARY‐TREASURER  JOSEPH A. CALABRESE     

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    user Typewritten Text The Government Finance Officers Association of the United States and Canada (GFOA) presented an award of Distinguished Presentation to the Greater Cleveland Regional Transit Authority for its annual budget for the fiscal year beginning January 2016. In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, operational guide, financial plan, and communication device. The award is valid for a period of one year. We believe that our current budget document continues to conform to program requirements and we are submitting it to GFOA to determine its eligibility for another award.

  • DIRECTORY OF THE GREATER CLEVELAND  REGIONAL TRANSIT AUTHORITY OFFICIALS  BOARD OF TRUSTEES 

      GEORGE  F.  DIXON,  I II        PRESIDENT     HON.  DENNIS  CLOUGH       VICE  PRESIDENT     VALARIE  J.  MCCALL     KAREN  GABRIEL  MOSS     NICK  “SONNY”  NARDI     HON.  GARY  A.  NORTON,  JR.     LEO  SERRANO     HON.  GEORGINE  WELO     REV.  CHARLES  P.  LUCAS     HON.  TREVOR  K.  ELKINS  

    EXECUTIVE MANAGEMENT TEAM 

      JOSEPH  A.  CALABRESE     CEO/GENERAL  MANAGER,  SECRETARY‐TREASURER     MICHAEL  YORK       DEPUTY  GENERAL  MANAGER,  OPERATIONS     LORETTA  KIRK       DEPUTY  GENERAL  MANAGER,  FINANCE  &  ADMINISTRATION     MICHAEL  SCHIPPER       DEPUTY  GENERAL  MANAGER,  ENGINEERING  &  PROJECT                                                                                                                                                                        MANAGEMENT     SHERYL  KING‐BENFORD     DEPUTY  GENERAL  MANAGER,  LEGAL  AFFAIRS     BRUCE  E.  HAMPTON       DEPUTY  GENERAL  MANAGER,  HUMAN  RESOURCES     PETER  ANDERSON       CIO/EXECUTIVE  DIRECTOR,  INFORMATION  TECHNOLOGY     STEPHEN  BITTO       EXECUTIVE  DIRECTOR,  MARKETING  &  COMMUNICATIONS     MICHAEL  DAUGHERTY     ACTING  EXECUTIVE  DIRECTOR,  OFFICE  OF  MANAGEMENT  &                                                                                                                                                                            BUDGET     ANTHONY  GAROFOLI      EXECUTIVE  DIRECTOR,  INTERNAL  AUDIT     FRANK  POLIVKA       DIRECTOR,  PROCUREMENT  

    OPERATING  DEPARTMENTS AND  DEPARTMENT  HEADS 

    1  ‐ OPERATIONS  DIVISION 

      OLIVER  DRAPER,  DIRECTOR       31  ‐  PARATRANSIT  DISTRICT     SEAN  THOMPSON,  DIRECTOR     32  ‐  RAIL  DISTRICT     TERRENCE  BOYLAN,  DIRECTOR     33  ‐  ASSET  &  CONFIGURATION  MANAGEMENT  DEPARTMENT     JOHN  JOYCE,  CHIEF  OF  POLICE     34  ‐  TRANSIT  POLICE     JOEL  FREILICH,  DIRECTOR       35  –  SERVICE  MANAGEMENT     RICHARD  NEWELL,  DIRECTOR     38  –  SERVICE  QUALITY  MANAGEMENT     RON  BARON,  DIRECTOR       39  –  FLEET  MANAGEMENT     MICHAEL  YORK,  DGM        43  –  PASS  THRUS     DR.  FLOUN’SAY  CAVER,  DIRECTOR     46  –  HAYDEN  DISTRICT     CATHERINE  EATON,  DIRECTOR     49  –  TRISKETT  DISTRICT     MICHAEL  LIVELY,  MANAGER       58  –   INTELLIGENT  TRANSPORTATION  SYSTEMS  

  • 2  –  FINANCE  &  ADMINISTRATION  DIVISION 

      STEVEN  SIMS,  DIRECTOR       10  –  OFFICE  OF  BUSINESS  DEVELOPMENT     RAJAN  GAUTAM,  DIRECTOR       60  –  ACCOUNTING     LORETTA  KIRK,  DGM,  ACTING  DIRECTOR   62  –  SUPPORT  SERVICES     FRANK  POLIVKA,  DIRECTOR       64  –  PROCUREMENT     SCOTT  UHAS,  DIRECTOR       65  –  REVENUE  

     

    3  –  ENGINEERING  &  PROJECT  MANAGEMENT  DIVISION  

      PAUL  BURLIJ,  MANAGER       55  –  PROJECT  SUPPORT     MARIBETH  FEKE,  DIRECTOR       57  –  PROGRAMMING  &  PLANNING     JOSEPH  SHAFFER,  DIRECTOR     80  –  ENGINEERING  &  PROJECT  DEVELOPMENT  

     

    4  –  LEGAL AFFAIRS  DIVISION 

      RICHARD  CZECK,  DIRECTOR       15  –  SAFETY     SHERYL  KING‐BENFORD,  DGM,  DIRECTOR   21  –  LEGAL     JUDY  LINCOLN,  DIRECTOR       22  –  RISK  MANAGEMENT  

     

    5  –  HUMAN  RESOURCES DIVISION 

      ELIZABETH  JASZCZAK,  DIRECTOR     14  –  HUMAN  RESOURCES     SCOTT  FERRARO,  DIRECTOR       18  –  LABOR  &  EMPLOYEE  RELATIONS     GEORGE  FIELDS,  DIRECTOR       30  –  TRAINING  &  EMPLOYEE  DEVELOPMENT  

     

    6  –  EXECUTIVE DIVISION 

      JOSEPH  A.  CALABRESE       12  –  EXECUTIVE       CEO/GENERAL  MANAGER,  SECRETARY‐TREASURER     JOSEPH  A.  CALABRESE       16  –  SECRETARY/TREASURER  –  BOARD  OF  TRUSTEES       CEO/GENERAL  MANAGER,  SECRETARY‐TREASURER     ANTHONY  GAROFOLI        19  –  INTERNAL  AUDIT       EXECUTIVE  DIRECTOR     STEPHEN  BITTO         53  –  MARKETING  &  COMMUNICATIONS       EXECUTIVE  DIRECTOR     PETER  ANDERSON         61  –  INFORMATION  TECHNOLOGY       CIO/EXECUTIVE  DIRECTOR     MICHAEL  DAUGHERTY       67  –  OFFICE  OF  MANAGEMENT  &  BUDGET       ACTING  EXECUTIVE  DIRECTOR  

     

  • ACKNOWLEDGEMENTS 

    OFFICE  OF  MANAGEMENT  &  BUDGET  

    SPECIAL  THANKS  TO  THE  FOLLOWING  INDIVIDUALS  FOR  THEIR  ASSISTANCE  

      MICHAEL DAUGHERTY      ACTING EXECUTIVE DIRECTOR    KAY SUTULA          ACTING MANAGER OF BUDGETS    CAROLYN YOUNG        SENIOR BUDGET MANAGEMENT ANALYST    LARRY FERRELL        COORDINATOR OF FINANCIAL SYSTEMS & BUDGETS    NATALIE ULRICH        ENERGY MANAGER    WESLEY KESHTKARAN       BUDGET MANAGEMENT ANALYST    KARI SOLOMON        BUDGET MANAGEMENT ANALYST    ALYSSA DEIS          BUDGET MANAGEMENT ANALYST    DAWN JA’NET WILLIAMS      EXECUTIVE SECRETARY 

     

      STEPHEN  BITTO         EXECUTIVE  DIRECTOR,  MARKETING  &  COMMUNICATIONS       COVER  ARTWORK  

     

     

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    This page intentionally left blank 

  • TABLE OF CONTENTS

    59

    Transmittal Letter 1 59 Citizens' Summary 2 All Funds Balance Analysis 59 A Strategic Approach to the Budget 5 61 Mission and Vision Statements 6 General Fund Balance Analysis 61 Values 7 General Fund Revenues 61 General Fund 8 Sales and Use Tax 62 Revenues 8 Passenger Fares 63 Expenditures 10 Investment Income 64 Expenditure Growth 11 Advertising & Concessions 64 Employment Analysis 13 Federal Operating Assistance 65 Service Levels 13 State Operating Assistance 65 Policy Compliance 14 Reimbursed Expenditures & Other Revenue 65 Capital Improvement Program 16 General Fund Expenditures 66 Conclusion 17 Employment Level and Service Level Chages 67 Fund Statements & Financial Policy Objectives 19 68

    69 29 70 30 71

    Introduction 30 72 All Funds 31 Balance Analysis 72 General Fund 32 Capital Improvement Fund Revenues 73 Capital Improvement Funds 34

    Supplemental Pension Fund 36

    Insurance Fund 36 75 Bond Retirement Fund 37 Strategic Organizational Improvements 75 Debt Financing 37 Balanced Scorecard 75

    38 Fiscal Responsibility 76 Introduction 38 Voice of Customer 78 The Budget Cycle 38 Continual Process Improvement 81 Budget Monitoring and Control 39 Learning & Innovation 84 Budget Calendar of Events 40 TransitStat Engagement Surveys 89 Management Policies 41 SWOT Analysis 92 Management Policy Initiatives 41 Fuel Hedging 92 Strategic Plan Values 42

    43 GCRTA History 43 Economic Profile 44 Service Profile 46 National Trends Profile 47 Ohio Transit Trends 48

    49

    Performance Management

    Glossary

    Strategic Plan

    Service Profile

    Transmittal Letter & Citizens Summary

    Budget Guide

    Fund Budgets

    Organization of the Budget Plan Financial Policies

    Budget Management Process

    Transmittal Letter All Funds

    General Fund

    Fund Budget ‐ Appropriated Fund Structure

    Bond Retirement Fund Insurance Fund Supplemental Pension Fund Law Enforcement Fund Capital Improvement Fund

  • TABLE OF CONTENTS

    95

    97 Division Summary 173 98 2016 Accomplishments 173 99 2017 Priorities 173

    List

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