google local inventory ads and web-to-store strategy
TRANSCRIPT
WHAT ARE GOOGLE LOCAL INVENTORY ADS?
“Local Inventory Ads” (LIA) are a multichannel advertising format that allows advertisers, via Google Shopping ads, to display their product catalogue in search results, including products that are available in physical stores.
For instance, thismicrowave is available
in 3 stores nearby
LOCAL INVENTORY ADS FEATURES
Indicates whether a nearby store stocks the
item that has been searched for
Ads gather results fromstores within a 48 km
radius
It’s always the nearest store that shows up first
48 km
HOW IS IT USEFUL FOR CUSTOMERS?
GOOGLE LOCAL INVENTORY ADS ARE DESIGNED TO FACILITATE THE BUYING PROCESS FOR CUSTOMERS
With LIA, you can find out:
• The availability and the price of a product in the closest possible physical store
• The opening hours of the store• Directions on how to get there
WHAT ARE THE BENEFITS FOR RETAILERS?
2. Offer flexibility to customersduring their purchase (if they’dprefer not to pay delivery cost, or ifproducts are out of stock online) and therefore improve customerexperience.
3. Develop a network of physical stores Create a digital display for physical stores to ensure a continual link between online and offline presence.
1. Optimise visibility in Google search results (particularly on mobile) and thus increase turnover.
4. Measure performance: Track the results of your LIA through your physical store traffic.
AM I ELIGIBLE?
LOCAL INVENTORY ADS ARE CURRENTLY AVAILABLE IN THESE COUNTRIES :
The prerequisites for using Google LIA:
1. Must have at least one physical store in the target country
2. Must sell physical goods that can be purchased at no additional cost (eg membership fees)
3. The company must protect clients’ personal information
FranceUSA Germany JapanUnited Kingdom Australia
HOW TO SET UP LIA
1. Contact Google via this request form
2. Create your Google accounts (Merchant Center, Google My Business Locations and
AdWords)
3. Create and submit the different required feeds (Online product feed, store inventory feed)
4. Activate “Local Inventory Ads” in your shopping ad settings in the AdWords interface
- GOOGLE ‘MY BUSINESS’ ADDRESS FEEDS : Addresses of your physical stores
- ONLINE PRODUCT FEEDS : Your online inventory
- IN-STORE INVENTORY FEED : Submit your stock level, the price, and the availability in
each store
- LOCAL PRODUCTS FEED : Availability / Quantity / Price and Store
If you already sell products through Google Shopping and want to set up Local Inventory Ads, here are the different feeds Google requires:
HOW TO SET UP LIA
HOW TO SET UP A NEW FEED
Follow Google’s standard procedure, then select the appropriate type of feed (Local products/In-store)
NOTE :- Supported file formats for exporting your feeds differ
between the types of feed - Products may take up to 2 days to appear
REQUIRED ATTRIBUTES TO SUBMIT A FEED
Attribute Necessity
Mandatoryinformation
• Store code• Product ID• Quantity• Price
Required for all products
Optional information
• Selling price• Selling price on actual
date• Availability• Restock date
Recommended for every product feed, to give more information
about the price, quantity, and the availability of products.
Store information
(Optional)
• Collection method• SLA pickup
Recommended for all products that can be picked up in store
Note: If a mandatory attribute is missed out, the item in questions risks not being included in results. Furthermore, missing out a recommended attribute can have repercussions on the ad performance.
MAPPING DATA BETWEEN DIFFERENT FEEDS
‘My Business’ addresses feed
In-store inventory feed
Local product feed
Online product feed
For a better understanding of how the different feeds are connected:
IN SUMMARY
The first source of data...
... is connected to the second source of
data...... via attributes ... ... in order to ...
Online product feed*
*If you have oneLocal product feed
itemid, webitemid, or unique product identifiers (eg GTIN,
Brand, MPN)
Bring together your essential information about a product
being sold online (image, description, etc)
Local product feedIn-store
inventory feed
itemid, a unique identifier for each of your products that
you use through each feed to identify the same product.
Identify available products in every physical store
In-storeinventory feed
Address feed
Store_code, a unique identifier for each store
whose address is entered in your Google My Business
account.
Show information about the shop where the product is
available (eg opening times, address)
Feed Recommended amount of updates
Local product feed At least once a week
In-store inventory feedAt least once a day, but can be sent several times a day to update certain segments of your inventory
Online product feed At least once a month
UPDATE FEEDS
Remember to regularly re-import your feed to keep your data up-to-date!
HOW DOES LENGOW WORK WITH GOOGLE LIA ?
Lengow saves time and increasesthe visibility of your products by optimising the different feeds, which are then correctly set up for export.
You can manage your feeds directly from the Lengow solution, which will also allow you to monitor your performance statistics.
In order to set up your in-store product feed within Lengow, you just have to create2 additional feeds:
- The product inventory feed (to give stock information for your store)
- In-store product feed and then match it with your Google Shopping feed
You can choose to separate your "Shopping" and "In-Store" ads or connect them to get hybrid ads. If you are a chain of stores with the same products in stock and at the same price, it is possible to use a simplified feed.
HOW DOES LENGOW WORK WITH LIA?
PERFORMANCE ANALYSIS WITH ADWORDS
CONTROL AND UPDATE YOUR LIA CAMPAIGNS WITH ADWORDS:
- Increase your bids on mobile ads to ensure that you drive customers to your store whensearching via mobile
- Determine the physical stores with highest potential ("Dimensions" tab and then "View"="Store_ID") and adjust your bids based on profitability
- Define automatic bids on your ad campaigns: find out which hours are likely to see the mostcustomers visiting your store
OUR ADVICE & RECOMMENDATIONS
THINK MOBILE:Optimise your Local Inventory Ads for mobile:
A majority of consumers now use their smartphone or tablet to do their research before making a purchase. The mobile sector now accounts for almost 50% of e-commerce sales! Do not neglect it!
USE LIA FOR EXPECTED STORE OPENINGS:Launch a Local Inventory Ads campaign in parallel with a store opening!
This will allow your brand to immediately benefit from an important visibility in its local area, the perfect way to start off business for your shop!
TO FIND OUT MORE ABOUT LOCAL INVENTORY ADS
CHECK OUT OUR DEDICATED GUIDE TO LOCAL INVENTORY ADS:
➢ALL OF OUR ADVICE AND TIPS FOR SUCCESS IN ONE HANDY GUIDE!
Download the guide