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Where the Past Meets the Present - 1 Georgia Museum of Agriculture & Historic Village Volunteer Handbook

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Page 1: GMA Volunteer Handbook

Where the Past Meets the Present - 1

Georgia Museum of Agriculture

& Historic Village

Volunteer Handbook

Page 2: GMA Volunteer Handbook

Where the Past Meets the Present - 2

Table of Contents

Welcome ……………………………………….…………………………. Page 3

What is a Volunteer? ……………………………………………… Page 4

Benefits of Being a Volunteer

Our Mission and Purpose ………………………………………… Page 5

ABAC and the GMA United …………………………………….. Page 6

Disclaimer ……………………………………………………………….. .Page 7

Professionalism at the GMA ……………………………………………. Page 8

The Core Values at the GMA ……………………………………. Page 9

Roles of Historic Village Volunteers …………………………………. Page 10

Responsibilities of a Volunteers ………………………………… Page 13

GMA Volunteer Policies & Procedures ……………………………... Page 15

GMA Volunteer Disciplinary Procedures ……………………... Page 18

Safety & Prevention ……………………………………………… Page 19

Customer Service ………………………………………………… Page 23

Dress Code ……………………………………………………………… Page 25

Male ……………………………………………………………….. Page 26

Female ……………………………………………………………... Page 28

Non-Disclosure Agreement …………………………………………… Page 29

Page 3: GMA Volunteer Handbook

Where the Past Meets the Present - 3

Congratulations on your choice to become a volunteer at the Georgia Museum of

Agriculture (GMA)! We are honored that you have decided to become part of our

family and help us shape our community in positive ways.

There are some obvious ways in which being a volunteer at GMA will improve

your personal well-being. This includes the exceptional feeling achieved only by

serving others, the fantastic opportunities volunteering will provide in the future,

and the skills and abilities you will inevitably gain. More importantly, however, is

the many ways in which you will contribute to the community and education of

various visitors. You will help create lifelong memories for our visitors.

This handbook is equipped with all the information you may need to be the best

volunteer you can be at GMA. You will find policies, rules, procedures, and, most

importantly, expectations for your attitude and behavior during your involvement

with GMA. Also included are contact information on the management staff and

general information about the Museum and Village that you need to understand to

be a wonderfully knowledgeable volunteer.

As a representative of the Georgia Museum of Agriculture and Historic Village,

you will influence lives in more ways than you may realize if you live by the infor-

mation in this handbook. We are so glad you will be with us! You are now a part of

our mission to make history come alive.

Welcome to the Georgia Museum

of Agriculture & Historic Village!

Page 4: GMA Volunteer Handbook

Where the Past Meets the Present - 4

“Volunteers work for no pay, just praise and respect.”

- Lynn McDonald

What is a Volunteer?

Volunteers are integral to the success of the museum: they are unpaid

museum workers. Because of volunteers and the work they contribute,

the museum saves $135, 757 a year.

Benefits of being a

Volunteer

As a volunteer, you gain educational opportunities

Access to the museum research library

Ability to learn vital aspects of history.

Guest passes/Free Admission

For every 50 volunteer service hours, you will receive a guest pass for museum admission.

You automatically receive free admission as well as museum dis-counts after 50 service hours.

Page 5: GMA Volunteer Handbook

Where the Past Meets the Present - 5

Our Mission

Our Purpose

We strive to educate our future generations by building a better future

through the past. Through a blend of education, entertainment, and

agriculture known as “Agritourism,” we strive to serve as a quality

venue for wholesome education and enrichment.

The GMA wants to educate visitors about our state’s agricultural

history and its rich rural and cultural heritage, with particular focus on

South Georgia at the turn of the 20th century. Through collection,

preservation, living history interpretation, exhibition, demonstration,

educational programming, hands-on experience, and fun, we seek to

increase understanding of Georgia’s rural and agricultural history

while emphasizing the continued growth of Georgia’s agriculture and

its importance to the future.

Page 6: GMA Volunteer Handbook

Where the Past Meets the Present - 6

ABAC and the GMA United

The Georgia Museum of Agriculture (GMA) and ABAC work hand in

hand with one another, each bring valuable resources that the two

facilities can both use. ABAC has access to Alumni, other businesses and

schools, sponsors and the community that they can inform them about

the GMA and what they have to offer or going on. ABAC has direct

contact with staff, students; employees all coming from all over the world

that can help bring awareness to the GMA and also provide help if the

GMA needs it. The GMA is also a valuable resource to ABAC; they too

have contacts with people who could be viable to ABAC’s success.

The added resources help both the GMA and ABAC, but they also have

resources that are close to home. ABAC students can participate and be a

vital asset to the GMA’s success. The access to the students that the GMA

can take part in is a big help, if they need students to help, they know

directly where to find some. ABAC’s clubs and organizations are filled

with students who need volunteer work, this gives them the opportunity

to do their hours and provide the GMA with help as needed. In addition,

the GMA is a perfect location for students to get internship hours, hands

on skills needed for the real world and provide the GMA with more help

that they regularly would not have. Another important role ABAC can

assist the GMA with is their access to many different majors and

technicalities. The GMA has many different animals and crops that they

need to take care of. The GMA can get assistance on an animal issue from

the Ag students going for veterinarian medicine, which helps the GMA,

and the students with more real life experience. Another vital thing is if

Page 7: GMA Volunteer Handbook

Where the Past Meets the Present - 7

This handbook is a guide. We would like it if you read the entire

handbook carefully. This guide does not provide answers to every

question. We ask that you seek the answers from management that are

not presented in the guide. The policies I this handbook may be

changed as needed. If it does change you will receive and updated

version. Use good judgment and careful consideration when interact-

ing with guests, and remember to provide excellent customer service.

Be sure to practice safety. Others are depending on you

Handbook Disclaimer

Page 8: GMA Volunteer Handbook

Where the Past Meets the Present - 8

Since all volunteers are committing their free time to the GMA, it is heavily

recommended that private and personal relationships, including those in a

romantic nature, are perused outside of the workplace. All pre-existing

relationships should be defined to the volunteers’ supervisor during the

application process. Any relationships that may form while volunteering

should also be reported to the volunteers’ supervisor. If any issues should

arise from within the relationship while still volunteering, we insist on

professionalism and courtesy towards all involved.

If there is any manner of unprofessionalism shown that result in

conflicts or poor light to the GMA, all parties involved will be

permanently dismissed.

Professionalism at the GMA

Page 9: GMA Volunteer Handbook

Where the Past Meets the Present - 9

Let us cooperate as a team to:

Provide excellent service for our visitors

Create an enjoyable working Environment

Act with maturity and professionalism

Always uplifting each other and never let conflict arise

We want:

Continuous Improvement - Today’s successes are the beginning of

tomorrow’s good ideas.

W e want to never stop growing together

We want to always help each other improve their skills

Personal Excellence

Do your very best if you are leading a group or picking up trash. Be an ex-

ample for others by doing what is right. If you see someone needs help

don’t ignore them go and help

The Core Values

of the GMA

Page 10: GMA Volunteer Handbook

Where the Past Meets the Present - 10

Roles of Historic Village

Volunteers Costumed Interpreters in Historic Village

Volunteers dress up in historically correct clothing and work in the

different houses on the museum grounds.

Some duties include cooking meals and giving tours of the houses.

Skilled Craftsmen

Craftsmen work in the various workshops on the museum grounds.

The volunteers work in the Turpentine Still, Saw Mill, Gristmill, or Varie-

ty works

Steam Train Crew

The steam train volunteers run and operate the train

Greeters

The main duty is to greet guests and museum visitors upon arrival.

Greeters interact with all of the museum visitors as well as other

volunteers.

Office Assistants

Assistants aid the office workers in anything they need help with.

They are often working with multiple office workers at a time.

Folk Artist

Folk artists create art for the changing art exhibits at the museum.

They also have the ability to hold art shows at museum.

Page 11: GMA Volunteer Handbook

Where the Past Meets the Present - 11

the GMA needs crops planted and kept up the Ag students can also

make sure these crops are taking care of, giving the GMA one less thing

they have to worry about and giving them more opportunity to provide

the visitors with great service.

Being the GMA and ABAC work hand in hand with one another, they

also share their policies and responsibilities. ABAC police already works

with the GMA for any issues with staff members, volunteers, students or

visitors. If something goes wrong, they can call the ABAC police and

have them come and deal with the situation. Some of the vital policies

that ABAC and the GMA share are

All staff, board members and volunteers of the Abraham Baldwin Agri-

cultural College Foundation, Inc. (“ABAC Foundation, Inc.” or

“Foundation”) act with honesty, integrity, and openness in all their

dealings as representatives of the Foundation. The ABAC Foundation,

Inc. promotes a working environment that values respect, fairness and

integrity.

The ABAC Foundation, Inc. promotes inclusiveness. The staff, board and

volunteers reflect diversity in order to enrich its programmatic

effectiveness. The organization takes meaningful steps to promote inclu-

siveness in its hiring, retention, promotion, board recruitment and ser-

vice of constituencies.

No tobacco or alcohol on the museum grounds at any time. It is also a

gun and weapon free zone.

Page 12: GMA Volunteer Handbook

Where the Past Meets the Present - 12

These policies are saying that if you are associated with an event put on

by either the GMA or ABAC you must act in an honest manor and be

respectable to the foundation you are representing. This also means that

if you have a logo or anything with their name on it and are out on your

own time, you must stick to the rules as if you were at an event itself.

Your demeanor and actions reflect the ABAC and GMA organizations

and if you miss treat them it could come back to reflect badly for the

GMA or ABAC not just yourself. So enjoy your time here and represent

these organizations to the best you can. These two organizations also

reflect diversity in the members in which they use to insure a wide vari-

ety of people and knowledge. One important task is that no one volun-

teering or are on the GMA premises or at a function should be intoxicat-

ed, have a weapon or any tobacco product on hand. These items are not

permitted on the grounds to keep you, other staff and volunteers, and

customer’s safe at all times. Other policies relating to ABAC also relate

to the GMA so respect the organization and they will do the same to

you.

Page 13: GMA Volunteer Handbook

Where the Past Meets the Present - 13

It is our responsibility as a volunteer to…

be faithful stewards of our Georgia history and all that is entrusted to

us.

have a positive influence on all who come in contact with the Georgia

Museum of Agriculture and Historic Village.

exceed our guests’ expectations.

Always speak highly of the museum.

ensure safety for our guests and fellow employees and volunteers.

look for opportunities to create life memories.

support fellow employees and volunteers in working as a team.

preserve the cleanliness, beauty, and history of the Georgia Museum

of Agriculture and Historic Village.

do our own research on our site before working in an exhibit and to

share the information with enthusiasm.

provide fun and educational experience and environment for all em-

ployees, volunteers, and most importantly, guests.

“Find joy in everything you choose to do. Every job, relationship,

home… it’s your responsibility to love it, or change it.” – Chuck Palah-

niuk, American novelist

Responsibilities

of a Volunteer

Page 14: GMA Volunteer Handbook

Where the Past Meets the Present - 14

Stewardship

We trust you with our sources. Use your time wisely. Utilize your ener-

gy to inject positive attitudes into each other. Every other resource that

is at your disposal should be used responsibly. By going the extra mile,

working together, always improving yourself and your team, having

personal excellence and having great stewardship we can make GMA

the best place to visit, and work in South Georgia.

Above all else:

Give the guests Second Mile Service

Since the customers are our business and mission let us join together

and go the extra mile for them. Let us have “this is an awesome place to

work for” instead of “that’s not my job.” Let GMA be a better place to

work, play and live by showing our customers we are there for them.

Page 15: GMA Volunteer Handbook

Where the Past Meets the Present - 15

GMA Volunteer

Policies & Procedures Interpreter are representing the time period of 1870 to 1910. Make

the customer feel emerged to the culture time.

The usage of electronics is on an as-needed basis.

Cell phone use IS NOT PERMITTED while working.

Any modern items will distract the customers. All personal

items must be stored away from visitor viewing.

Some roles require radio.

Radios should never be used when you are engaged in conver-

sation with a guest and should not be seen

Radio will be assigned in your station each morning they are to

be returned in the afternoon.

Volunteer schedule:

You will be required to show up at the times you signed up

for.

Volunteer time anytime from Tuesday through Saturday 9am-

4pm.

Schedules are provided on Fridays in the afternoon.

If the schedule changes we will notify you. If you cannot come

please let us know as soon as possible to let someone fill in your

place or arrange something else.

Page 16: GMA Volunteer Handbook

Where the Past Meets the Present - 16

Volunteer cards:

Every time you volunteer we need you to sign in and sign out.

This is just to keep track of everyone who volunteers.

Not showing up:

If you cannot not come to volunteer like you said you were,

please let us know.

If you are running late please let us know as well so we will

know to get someone else.

If you do not come when you say you are more than twice we

will dismiss you as a volunteer.

If you get sick when you have to come we understand. That

will not count that against you.

Lunch time:

30 min unpaid lunch break

This unpaid lunch will be taken out automatically.

Schedule of lunch time will be provided.

An alternate lunch time for two interpreters are located at the

same station. If you are the only interpreter, close the gate and

hang the “Back in 30 minutes” sing.

These are the following places to take your lunch.

Office Kitchen

Print shop kitchen

Assigned location

Page 17: GMA Volunteer Handbook

Where the Past Meets the Present - 17

Keep in mind that employees are not permitted to eat lunch or take

breaks at any other location. You are not allowed to “switch” with an-

other interpreter to eat lunch whenever you feel like it.

Accidents:

If you or any other person gets hurt please let the staff know imme-

diately.

If you feel threatened in any way let us know as soon as possible.

If there is a major injury call 911 immediately, then let the staff

know.

Problems:

Let your supervisor know about any problem you have,

If you do not feel comfortable with the supervisor you contact for

problems, let any other staff member know and they will notify the

person above the supervisor.

Parking

All interpreters will park in the lot in front of the museum.

Lift one another with great compliments.

If any problem is to occur, discuss privately and RESPECT

one another.

Keep in mind you are in a FAMILY ENVIROMENT.

Page 18: GMA Volunteer Handbook

Where the Past Meets the Present - 18

Stealing:

Disciplinary action will be taken which could result in immediate

dismissal.

Harassment

This is a friendly environment. Any kind of sexual, racial, or gender

harassment from any employee is prohibited and will result in

immediate dismal.

GMA Volunteer

Disciplinary Procedures

All rules listed in the handbook are here to make sure that every staff

member has a fun and safe work environment while the needs of the

museum are understood and met. The following steps will be taken if

the rules are broken:

Verbal Warning- This is a first level warning. Can be skipped if the viola-

tion is severe enough. This can also go on your permanent record.

Written Warning- Written record of broken rule. This warning will be

signed and place on record. Can be reviewed by Volunteers.

Placed on close supervision- Volunteers will be closely supervised to

eliminate the chance any further problems. This happens after multiple

warnings and violations. This could be a first step solution if the violation

is serious enough.

Page 19: GMA Volunteer Handbook

Where the Past Meets the Present - 19

Preventing Slips & Falls

Safeguard against slippery floors by keeping floors clean and uncluttered

and, where necessary, treating floors with slip-resistant coatings or chemi-

cal treatments. Choose floor cleaning chemicals with good grease-removal

and slip-resistance properties. Establish a floor cleaning schedule. When

spills occur, clean them up immediately and post "caution" or "wet floor"

signs until the floor is dry.

Ice machines can also create fall hazards because of the large volume of

water involved. Select an ice scoop with a size and shape that minimizes

spills. Place rubber or fabric-faced mats in front of the ice machine unless

they introduce an additional tripping hazard. Make sure that all ice ma-

chines and freezer doors seal properly to prevent water from leaking or

freezing on the floor.

Encourage professional language when employees are moving through

crowded areas. Phrases such as "behind you," "hot," "and "corner" help

prevent collisions and falls.

Employees should never carry large loads that obstruct their vision.

Safety & Prevention

Page 20: GMA Volunteer Handbook

Where the Past Meets the Present - 20

Equipment & Attire

Many accidents may be prevented by using proper equipment and at-

tire in the Kitchen. Make sure all kitchen workers have:

Long sleeves to reduce burns

Closed toe, skid-resistant shoes to reduce falls and injuries from

hot liquids

Heavy pans for increased stability and fewer spills

Sharp knives

Take time to train new employees on proper knife handling. Keep your

knives sharp, handles secure and store with the blades covered. Only al-

low trained employees to operate electric slicers. All slicing machine

guards should be kept in place and in good working condition.

Moving Heavy Loads

It is common for foodservice employees to need to move loads of up to

50 lbs. Employees should know how to safely lift heavy loads in order

to reduce potential back injuries. Train employees to lift with their legs,

take small steps, and change direction by moving their feet, not twist-

ing, when handling heavy items. Use a cart or dolly to lift extra heavy

loads.

Aisles should be wide enough for employees to lift and carry cases

without hitting shelves. When possible, store heavy loads at waist

height. Load trays with the heaviest items in the center.

Page 21: GMA Volunteer Handbook

Where the Past Meets the Present - 21

Hazard Communication

Restaurants need to pay attention to the U.S. Department of Labor Oc-

cupational Safety & Health Administration's (OSHA) Hazard Commu-

nication Standard. This rule requires employers who have any potential-

ly-hazardous chemical in the workplace, such as cleaning solvents or

pesticides, to provide information about these chemicals to employees

through labels on containers, material safety data sheets (a manufactur-

er-provided data sheet), and training programs.

Cleaning chemicals should be stored in a separate area away from food

and heat sources, in their original container and with a tight lid. Em-

ployees should be taught to:

Never mix chemicals.

Use chemicals only in well ventilated areas.

Follow label directions when disposing of chemical containers.

Wash hands after using or touching any chemical or equipment

used with a chemical

Page 22: GMA Volunteer Handbook

Where the Past Meets the Present - 22

Burn Prevention

Provide training for all employees on recognizing and controlling burn

hazards. Also, take these protective measures:

Make potholders easily accessible.

Provide adequate room for safe handling of pots on the range top.

Install safety devices such as temperature and pressure relief valves

to help reduce the potential for explosion of pressurized water heat-

ing systems.

Reduce the temperature on your hot water heaters to reduce the po-

tential for scalding when using hot water in sinks.

Train employees to stand back when using the automated lid on a

braising pan or steam-jacketed kettle.

Only allow trained employees to condition deep fryer grease, and

only with proper protective equipment. Post written procedures spe-

cific to the equipment in use.

Fire Prevention

Follow these housekeeping rules to help prevent kitchen fires:

Never leave dish rags or aprons near a hot surface.

Never leave stoves or other equipment unattended when in use.

Clean range hoods and stoves on schedule to help reduce build-up.

Don't overload electrical outlets.

Don't force three-pronged cords into two-prong outlets.

Don't use equipment with a frayed cord or bent prongs.

Don't use equipment that smokes, sparks or otherwise arouses suspi-

cion.

Employees should know the building evacuation plan, what the fire

alarm sounds like, how to turn on the fire alarm, where to find a fire

extinguisher, and how to use it.

Page 23: GMA Volunteer Handbook

Where the Past Meets the Present - 23

Communication:

Smile: always serve with a smile and warm greeting, “Hi, welcome to

the __________. My name is _______________”

Eye Contact: turn body toward guest and greet with a smile.

Treat every guest as an individual: every guest is important and spe-

cial, treat them as you want to be treated.

“My pleasure”: always answer with a My Pleasure, not a “yea, ugh,

no problem, sure thing”, not even a “thank you” Thank each and eve-

ry guest: show appreciation, thank them for everything they do.

“I don’t know”: NEVER say I don’t know. Always answer “Please let

me find out for you” if you are unaware of a question that is being

asked.

Respect children: Don’t talk down to them, respect their questions,

and respected there space by giving them eye to eye communication

REMINDER: You are the show! Act the part.

Customer Service

Interacting with the guest:

There is no excuse for being rude or lazy. You’re not to lay down or

fall asleep on the furniture. You’re main task is to represent and inter-

pret the historic culture of rural south of Georgia. Always find some-

thing to keep you busy.

Encourage: always compliment everyone, get to know everyone, and

find different ways to be creative.

Page 24: GMA Volunteer Handbook

Where the Past Meets the Present - 24

Provide immediate service recovery: try to always make this experi-ence a positive one, if you see something with negativity. Try to make it positive.

Example: If a child drops an ice cream, you should cheerfully go and calm the child and speak to the parents. Then, recommend them to go back to the Drug Store to get another ice cream.

Display appropriate body language: watch out for posture and how

others may see you. You should show cheerfulness by how you talk,

posture, and facial expressions to the guest and other around you.

Be knowledgeable: know everything around you, and be familiar

with your work area and other areas as well. Know the history, be-

cause our guest may have questions and we need to provide answers.

Cleanliness: no matter what your role or positions is everyone should

help each other and clean the area that you are assigned too. When

the museum and when it closes.

Help police the premises: always be on the look-out for anything that

is not allowed. Such as profanity, alcohol, or tobacco product

(including vapor cigarettes) use will be tolerated. If you see a guest

who is breaking a policy of the GMA/ABAC does not approach them

by yourself. Contact a member of the management team

Page 25: GMA Volunteer Handbook

Where the Past Meets the Present - 25

General Dress Code

Costumes must be properly cleaned and pressed

Maintaining good personal hygiene is a must

Cleaning yourself up periodically throughout the day is important

Do not use heavily scented fragrances

You are responsible for your own costume (they must be approved).

Shoes must be dark colored and plain (must be approved)

Undergarments should be worn at all times (cannot be visible)

Sunglasses are not permitted, but hats and bonnets are allowed

Tattoos are not permitted and using bandages to conceal them is not

permitted

Gum is prohibited

Hair coloring must be natural colors, no extreme dying of jet black or

unnatural colours

No grill work or gold teeth are permitted

Dress Code

There is a general dress code we ask each volunteer to follow, as well as

guidelines that are male and female specific.

These guidelines are to keep the illusion of authenticity the GMA strives for.

Please help us keep it.

Page 26: GMA Volunteer Handbook

Where the Past Meets the Present - 26

Jewelry

Wristwatches are allowed

Wedding rings and pocket watches are allowed

Eyeglasses should be as simple as possible (gold rimmed is pre-

ferred)

No visible body piercings are permitted

Hair

Must be neat and not cover any part of the face

Hair products can be used to make a natural hair style

Sideburns must be neatly trimmed

Facial hair is allowed (as long as it is trimmed)

Clothing

Pants must be full length without cuffs

Dark twill, cotton, and denim are permitted

Can wear overalls and suspenders

No designer jeans are allowed

Shirts must be long sleeved

Narrow pointed, rounded, or collarless are permitted

Fancy buttons, snaps, or stitching are not allowed

Hats

In the summer a plain straw or sun hat are permitted

In the winter a dark knitted, derby or old felt dress hats are

allowed

Ball caps and any hats with advertising are not allowed.

Male Dress Code

Page 27: GMA Volunteer Handbook

Where the Past Meets the Present - 27

Cold Weather

Overall jumpers can be worn

Dark, plain sweaters with long dark overcoats or old suit coats

may be worn

Plain flannel over shorts or sack coats can be worn as well

Fabrics and Colors

Fabrics should be cotton, cotton blends, or wool (no knits or thin

see-through fabrics allowed)

Pants and coats should be dark or dull solid colors

Shirts should be blue, chambray, dark solid colors, small pin

stripes, or white dress shirts.

Page 28: GMA Volunteer Handbook

Where the Past Meets the Present - 28

Female Dress Code

No make-up is allowed

Nails must be kept clean and trimmed

Nail-polish is prohibited

Hair must be styled to look like it’s from the 1800s

Can be up or down - Must be approved

Bonnets - Must be approved

Nothing flashy

Clothing must be modest

Women must wear a petticoat

Ankle length and long sleeves

No jewelry unless it is a wedding band

Conservative wristwatches can be worn

Earrings are allowed as long as they are a small pearl or gold

Eye glasses should be simple (gold rims preferred)

No modern shoes are allowed

Page 29: GMA Volunteer Handbook

Where the Past Meets the Present - 29

Non-Disclosure Agreement

This Nondisclosure Agreement (the "Agreement") is entered into by _____________ and the Georgia Musuem of Agriculture and Historic Village with its principal offices in Tifton, GA, ("Disclosing Party") and ___________, ("Receiving Party") for the purpose of preventing the un-authorized disclosure of Confidential Information as defined below. The parties agree to enter into a confidential relationship with respect to the disclosure of certain proprietary and confidential information ("Confidential Information").

Definition of Confidential Information: For purposes of this Agree-ment, "Confidential Information" shall include all information or ma-terial that has or could have commercial value or other utility in the business in which Disclosing Party is engaged. If Confidential Infor-mation is in written form, the Disclosing Party shall label or stamp the materials with the word "Confidential" or some similar warning. If Confidential Information is transmitted orally, the Disclosing Party shall promptly provide a writing indicating that such oral communi-cation constituted Confidential Information.

Exclusions from Confidential Information: Receiving Party's obliga-tions under this Agreement do not extend to information that is: (a) publicly known at the time of disclosure or subsequently becomes publicly known through no fault of the Receiving Party; (b) discov-ered or created by the Receiving Party before disclosure by Disclos-ing Party; (c) learned by the Receiving Party through legitimate means other than from the Disclosing Party or Disclosing Party's rep-resentatives; or (d) is disclosed by Receiving Party with Disclosing Party's prior written approval.

Page 30: GMA Volunteer Handbook

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Obligations of Receiving Party: Receiving Party shall hold and maintain the Confidential Information in strictest confidence for the sole and exclusive benefit of the Disclosing Party. Receiving Party shall carefully restrict access to Confidential Information to employ-ees, contractors and third parties as is reasonably required and shall require those persons to sign nondisclosure restrictions at least as protective as those in this Agreement. Receiving Party shall not, without prior written approval of Disclosing Party, use for Receiv-ing Party's own benefit, publish, copy, or otherwise disclose to oth-ers, or permit the use by others for their benefit or to the detriment of Disclosing Party, any Confidential Information. Receiving Party shall return to Disclosing Party any and all records, notes, and other written, printed, or tangible materials in its possession pertaining to Confidential Information immediately if Disclosing Party requests it in writing.

Time Period: The nondisclosure provisions of this Agreement shall survive the termination of this Agreement and Receiving Party's du-ty to hold Confidential Information in confidence shall remain in ef-fect until the Confidential Information no longer qualifies as a trade secret or until Disclosing Party sends Receiving Party written notice releasing Receiving Party from this Agreement, whichever occurs first.

This Agreement and each party's obligations shall be binding on the representatives, assigns and successors of such party. Each party has signed this Agreement through its authorized representative.

__________________ ____________________

(Signature of Volunteer) (Signature of Employer)

___________________ ____________________

(Printed Name) (Printed Name)

________________________ ____________________

(Date) (Date)