Getty image, Huffington Post article on the Power of Emotional Intelligence, 9/29/2013

Emotional Intelligence: What is it?

Write down your definition (10 words or less) It does not need to be a complete

sentence.

Emotional Intelligence: What is it? Now, with a group of 5 people, compare

your definitions and find the words you found in common and list those

Emotional Intelligence: What is it? Whole group –explore these definitions

… and compare to several “academic definitions” of the concept

Questions for the Group

Where do you think it is would be helpful to be emotionally intelligent?

Is it something you have, you are born with?

Can you develop this ability?

Emotional Intelligence Definition The ability to use your emotions in a

positive and constructive way in relationships with others

Kravitz and Schubert (Psychology)

Another definition

Emotional intelligence represents an ability to validly reason with emotions and to use emotions to enhance thought.

Kay & Kite (2011)

Reasoning, on its own, is not enough to produce consistent success.

E.I. is a form of intelligence ‘that displaces a natural or emotional inclination with one that will lead to a better outcome’.

Kay & Kite (2011)

It presupposes that we are aware of and have control over our emotions, are aware of the emotions of others, can apply influence to others’ emotions and use this emotional capacity to achieve success.

It is not simply about us but others too.

Kay and Kite come from Business field, consulting

Kay & Kite (2011)

Unlike IQ, whose level remains more or less constant throughout life, EQ can be improved through observation, learning and experience. Behavior is significantly more affected by emotions than just by intelligence.

Four components of E.I.1. Appraisal & expression

2. Use of emotions to improve cognitive processes & decision making

3. Knowledge about emotions

4. Management of emotions

Personal Competence Social Competence

Personal CompetenceSelf-AwarenessEmotional self-awarenessAccurate self-assessmentSelf-confidence

Self-ManagementEmotional self-controlTransparencyAdaptabilityOptimism

Social CompetenceSocial AwarenessEmpathyAwareness

Relationship ManagementInfluenceChange catalystConflict managementTeamwork and collaboration

Personal CompetenceSelf-AwarenessEmotional self-awarenessAccurate self-assessmentSelf-confidence

Self-ManagementEmotional self-controlTransparencyAdaptabilityOptimism

Social CompetenceSocial AwarenessEmpathyAwareness

Relationship ManagementInfluenceChange catalystConflict managementTeamwork and collaboration

Having a vocabulary for emotions

http://socialintelligence.labinthewild.org/mite/

Practicing key behaviors

Can we act into becoming more emotionally intelligent?

Can we behave and then become?

Self-regard Emotional Self-awareness

Assertiveness

Independence Self-Actualization Empathy

Social Responsibility

Interpersonal Relationship

Stress Tolerance

Impulse Control Reality Testing Flexibility

Problem Solving Optimism Happiness

The “Centerpiece” Behavior: Emotional Self-Awareness Understand what we are feeling and why

Understand what causes our feelings

Know what drives us, what we value

Recognize when something is emotionally draining or energizing

Self-regard Emotional Self-awareness

Assertiveness

Independence Self-Actualization Empathy

Social Responsibility

Interpersonal Relationship

Stress Tolerance

Impulse Control Reality Testing Flexibility

Problem Solving Optimism Happiness

Consciously observe your emotions Think about our thinking How it is being conditioned by our

emotionsWhat are you feeling?What triggered the feeling – something

recent, something more ongoing?When did you first begin to notice the

feelings?

Consciously observe your emotions Recognize your mood shifts

Chart your feelings ever half hour for a day or two.

Analyze your logLook for points at which your mood shiftedThink about what caused the shift and how it

impacted your thinking and behavior

Stress Tolerance

The quality of our lives and relationships, both personal and professional are profoundly impacted by our abilities to tolerate stress.

Stress Tolerance

Stress and optimism are intertwined, you have to have faith that you will successfully navigate life’s challenges

Don’t create additional stress –Communication and assertiveness and

problem-solving (The tri-fecta of skills!)

Self-regard Emotional Self-awareness

Assertiveness

Independence Self-Actualization Empathy

Social Responsibility

Interpersonal Relationship

Stress Tolerance

Impulse Control Reality Testing Flexibility

Problem Solving Optimism Happiness

Practicing Flexibility

Ability to adjust one’s thoughts, feelings and behaviors to changing situations and conditions

Flexible or manipulative Committed to values or “waffler”

Practicing Flexibility

Overall ability to adapt to unfamiliar, unpredictable and dynamic circumstances

Don’t think from “Should” or “Supposed to” Think from a generative “what if” Don’t need to “be right” need to find the

best solution

E. I. and Leadership

The connections?

Essential elements of leadership Developing collective set of goals and

objectives and how to go about achieving them

Generating and maintaining excitement, enthusiasm, confidence and optimism in an org., as well as cooperation and trust

Essential elements of leadership Instilling in others importance and value

of work activities & behaviors Encouraging a problem-solving attitude

toward change

EI Personal Reflections

What area of emotional intelligence do you want to work on and how can you develop this area?