GE N E VA M. GREENF IELD 6200 Buckler Road ~ Buckler Road ~ Clinton, MD 20735 ~ (301) 379-0375 ~ genevamechele@gmail.com

Executive Assistant (EA) SUMMARY OF QUALIFICATIONS • 12+ years of EA experience, reporting to CEO-level directors and senior military leaders. • Effective gatekeeper; prepares well-researched and accurate documents and efficiently manages multiple calendars. • Secret and Top Secret clearance; trusted professional with access to restricted and sensitive military programs. • Proficient user of web-based platforms (SharePoint and ACT databases) and Microsoft software (Word, Excel,

PowerPoint, Access, Outlook, Publisher, Visio).

CORE STRENGTHS

• Research and Analysis • Microsoft Office Proficiency

• Staffing, and Personnel Management • Executive-level Presentation and Reporting

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

Walter Reed Medical Center- Bethesda, MD 2/2015 - Present Administrative Assistant: (Contract Assignment through-JP Services) Provides administrative support to eight Nurse Case Managers and 200+ military and civilian personnel.

• Sustains a high level of workflow efficiency. Created databases, digital files, and suspense dates to review, track, and report on 100+ personnel actions and tasks each month.

• Collects and analyzes data from equal and higher level support agencies. Prepares error-free reports and solution-driven PowerPoint presentations based on analysis of collected data.

• Reviews and edits outgoing documents that require senior leadership approval. Ensures documents are professional, comply with Army regulations, and routed through required approval authorities.

• Protects and disseminates sensitive and confidential information per established handling procedures for classified and confidential materials.

• Uses multiple event calendars to schedule meetings, video and telephone conferences. • Performs other duties as assigned.

Walter Reed Medical Center- Bethesda, MD 12/2009 - 2/2015 Human Resource Assistant (Contract Assignment through-JP Services)

Provided administrative support to 1500+ Warrior Transition Brigade (WTB) personnel. Provided employee and ledership training, comprehensive research, and customer outreach initiatives. Managed WTB award programs and recognition ceremonies.

• Resolved all issues regarding the review, evaluation and status of WTB awards and decorations. Earned 100% compli-ance rating; implemented processes and policies that aligned with the Army directives and standard operating proce-dures for the management of recognition programs.

• Briefed senior leadership weekly on issues that could negatively impact awards program. • Prepared 500+ military and civilian award recommendations annually. Ensured award citations were 100% error-free

and accurately reflected the member’s distinguished contributions. • Developed an awards program database. Enabled WTB to track approvals and denials; monitor status of pending

awards; and, identify departing personnel for award recognition prior to departure. • Streamlined administrative operations. Used SharePoint to revise filing system and provide offsite facilities with de-

tailed indexing, filing, storage capabilities, and accessibility to critical information.

Walter Reed Medical Center- Washington, DC 6/2007 - 12/2009 Office Manager (Contract Assignment through-One Stop Services) Provided executive assistance to 2 Executive Directors, Government Contractor Officers and senior military and civilian personnel. Planned, organized, and controlled all administrative programs.

GE N E VA M. GREENFIELD Phone: (301) 379-0375 � Page 2

• Provided 100% of department’s employee and leadership training. Oversaw 100% completion of customer outreach in-itiatives.

• Scheduled meetings, coordinated travel arrangements; tracked expenses; researched data for all internal and external sources; prioritized all communications, and responded to all routine inquiries. Prepared documents, letters, memoran-dums, reports and briefings.

• Processed payroll actions for 200+ contractors; earned 100% on time rating and 0 calculation errors. • Conducted reference and background checks on prospective employees, coordinated orientations for newly assigned

personnel, and processed personnel terminations.

AARP- Washington, DC 7/2003 - 6/2007 Executive Secretary (Contract Assignment through-Spherion Services) Provided administrative support to the Executive Director of Public Outreach and 10+ personnel.

• Managed daily business operations; ensured 100% on time task delivery rate for critical deadlines. • Maintained meeting and event calendars, arranged hotel and travel accommodations, and coordinated conferences. • Preserved executive members’ time by reading, researching, and routing correspondences. Drafted documents,

collected and analyzed information, and initiated telecommunication conferences. • Created Excel spreadsheets and ACT database queries to keep track of client and prospect details. • Prepared monthly budget reports; ensured 100% on time completion of all accounts payable, controlled inventory,

equipment maintenance and technology tasks. • Provided technical support for strategic activities; coordinated with appropriate staff to plan and implement projects

EDUCATION

Watkins Mill High School, Gaithersburg Maryland (1997-2000)