generic framework toolkit mike martin centre for social and business informatics newcastle...

25
Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Upload: homer-park

Post on 28-Dec-2015

231 views

Category:

Documents


5 download

TRANSCRIPT

Page 1: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Generic Framework Toolkit Mike Martin

Centre for Social and Business Informatics

Newcastle University

Page 2: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

This session

• Hubs, spokes and axles: integration and federation.

• Joining up information: messages events and transactions.

• Security, authentication and consent: Identity management.

• Services architecture: the key to reuse of infrastructure.

Page 3: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Hardware

MiddlewareApplications

Database

The shape of the technology..

Page 4: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Hardware

The HubThe Hub

The WEB, new channels and media

Recognising & naming

IndexIndexSwitchSwitch

Marshalling & dispatching

Finding & accessing

PortalPortal

Single Authority

Front office

Back office

MiddlewareApplications

Database

Application Adaptors

Page 5: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Finding & accessing

Recognising & naming

The HubThe Hub

SwitchSwitchIndexIndex

Marshalling & dispatching

PortalPortal

Partnership

Publication & collaboration space.

Agency systems with local records.

The WEB, new channels and media

Page 6: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Finding & accessing

Recognising & naming

The HubThe Hub

SwitchSwitchIndexIndex

Marshalling & dispatching

PortalPortal

Other hubsOther hubs

Hubs must talk

to hubs

The WEB, new channels and media

Page 7: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Joining up at the regional and

national levels

Federation services

Workflow crossing local

partnership boundaries

Publication and syndication.Identity and

consent across boundaries of

established trust

Page 8: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Hubs, spokes and axles

• This is a way of thinking and talking about current technology: Gateway, LGOL-net, Government connects…

• “Integration” and “seamlessness” are single enterprise terms - public service is a multi-agency world.

• “Seams” do an important job – especially when things start to go wrong.

• We need to be able to create, change and maintain appropriate boundaries.

• Practitioners, clients and managers shouldn’t be dependent on technicians to do this for them.

Page 9: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

But how do we join up the records?But how do we join up the records?

Page 10: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

An example from social

care.

Page 11: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Local Hub SystemsLocal Hub Systems

GatewayGateway

GatewayGateway

Main family local Pane 4

Achievement RecordAchievement Record

SummarySummaryCase HistoryCase History

John Henry Smith

PCT Acute Trust

Social Services

Education

Remote Systems

National Systems

Ann School Nurse

W

Voluntary

Page 12: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Joining up:• Information is gathered and presented

according to:– The client’s needs, interests and consents– The service provider/practitioner needs– At the time and in the specific service context

• Data controller responsibilities remain with the individual record holding agencies.

• Delivering “data integration” implies data processor responsibility only.

• We need to think about publication and syndication.

Page 13: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Local Hub SystemsLocal Hub Systems

GatewayGateway

GatewayGateway

Main family local Pane 4

Achievement RecordAchievement Record

SummarySummaryCase HistoryCase History

John Henry Smith

PCT Acute Trust

Social Services

Education

Remote Systems

National Systems

Ann School Nurse

W

Voluntary

Page 14: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Identity, consent and data protectionIdentity, consent and data protection

Page 15: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Talking about identity

• Enormous temptation to keep it simple.• Let’s pretend that we can allocate and

maintain a unique universal identifier.• The best we could achieve is 95%

coverage and quality.• If the problem is a child’s welfare, this

is not good enough.

What is the alternative?

Page 16: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Register 1

Allocate a new, locally unique identifier

Record initial content

Collect identity information

Page 17: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Register 1

Page 18: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Register 1

The HubThe Hub

Linking Identifiers

IndexIndexSwitchSwitch

Marshalling & dispatching

Finding & accessing

PortalPortal

Page 19: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

SwitchSwitch

Marshalling & dispatching

Finding & accessing

PortalPortal

The HubThe Hub

Register 1

Linking Identifiers

IndexIndex

Register 2

Identity Managers make these links

Registrars create and maintain identities

Record holders manage content

Page 20: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Data controllers for service content

Data controllers for identity information

SwitchSwitch

Marshalling & dispatching

Finding & accessing

PortalPortal

The HubThe Hub

Register 1

Linking Identifiers

IndexIndex

Register 2

Data processor

Page 21: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

But what does this mean?

• For practitioners, managers and strategists this is all getting a bit technical….

• For technical people it is all to abstract and high level.

• Publication and syndication imply a WEB services approach.

Let’s take a quick look…

Page 22: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Offer Type

Publication Location Service

Meta-Data Publication

Service

Subject

Subject Network

Subject Identification

Service

Service Subject

Register

Context

Session

User

Role

User Authentication

Service

User & Systems Register

Offer Instances & content

Presentation Service

Service Event Event Handling Service

Subject consents & Identity management

Service

Hub Process and WF tables

Hub Index

Service

Service Relationship

Service Provider

Relationship Discovery Service

Service Provider Register

Page 23: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

So what do we do?

• The first generations of hubs have to do everything for themselves.

• An ISA/IRT “index” is a register, index and a record in FAME terms.

• How do you future proof this investment?• How do you make its components reusable and

sharable?• How do we ensure that the next hub and the

one after that do not have to start from scratch?

Page 24: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

Building the federal approach.

• The challenge of the business case for infrastructure.– The picture is too big and too complicated…– The benefits are in the future…– Keep It Simple Stupid: just tick the boxes and draw a line!

• What vehicles are appropriate to deliver federation services?– Sub-region, region, super-region and national.

• How do we approach governance and participation?

Page 25: Generic Framework Toolkit Mike Martin Centre for Social and Business Informatics Newcastle University

The way forward:• The FAME framework describes how systems

and practice are evolving using today's technologies.

• This is being adopted now by Local Authorities.

• Suppliers are beginning to buy-in.• There are emerging examples of federation.• FAME phase II will develop the business case

for Regional Federation.

Early adopters have a critical role in shaping the future of

FAME.