gce sip-components-configuration
TRANSCRIPT
Genesys Compact Edition
SIP components configuration
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Revision History
Edition Date Remarks
Edition 01 April 2012 Creation
ED 01 GCE SIP components configuration
Table of Content 27th April, 2012 TC1647 2/33
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Table of Content
1. Overview..............................................................................................4
2. Versions...............................................................................................4
3. Gateways.............................................................................................53.1 Trunk........................................................................................................53.2 Visual CC - Voice guide..................................................................................53.3 SIP phone set .............................................................................................63.4 Public ISDN ................................................................................................6
3.4.1 Board declaration...............................................................................................73.4.2 Create a Trunk Group..........................................................................................73.4.3 Associate trunk Group with board............................................................................93.4.4 Create a prefix..................................................................................................93.4.5 Set public Network Mode:.....................................................................................9
3.5 OXE..........................................................................................................93.5.1 Network routing table........................................................................................103.5.2 Trunk group.....................................................................................................103.5.3 SIP gateway.....................................................................................................103.5.4 External gateway..............................................................................................113.5.5 Prefix............................................................................................................113.5.6 Others...........................................................................................................12
3.6 OXO........................................................................................................123.6.1 Hardware........................................................................................................123.6.2 Network.........................................................................................................133.6.3 Install OMC on the administrator PC.......................................................................133.6.4 Configuration...................................................................................................153.6.5 Software download............................................................................................19
3.7 Audiocodes Median 1000..............................................................................203.7.1 Hardware........................................................................................................213.7.2 Change IP address..............................................................................................213.7.3 Configure ISDN trunk..........................................................................................213.7.4 Create Trunk group............................................................................................223.7.5 Routing Table...................................................................................................233.7.6 Voice quality....................................................................................................24
4. Phone sets..........................................................................................254.1 IP touch 4008 / 4018...................................................................................254.2 CounterPath Bria........................................................................................254.3 Polycom soundpoint 335..............................................................................29
5. Annex................................................................................................295.1 Default SIP soft parameters of IP touch 4008, 4018, 4028, 4038 and 4068...............30
5.1.1 Common to all phone set.....................................................................................305.1.2 Specific to each phone set....................................................................................32
5.2 Alcatel-Lucent IP Touch & Polycom, DN extension options of TServer section...........325.3 Trunk to OXE, DN trunk options of TServer section.............................................33
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1. OverviewThis document describes ecosystem parameters setup for Genesys Compact Edition running in SIP mode. This concerns:
1. SIP gateway providing public network access to and from GCE SIP agent:OXEOXOAudiocode Median 1000
2. phonesets for agents:4008/4018CounterPath BriaPolycom Soundpoint 335
2. VersionsFor information, this document management example is suitable for version below and newer.
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External 3
External 1
Gateway GenesysSIP TServer
External 2
Agent 1
Agent 2
Agent 3
PSTNGenesys
Compact Edition
2
1
DN trunk
DN extension
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GatewaysOXE i1.605.17OXO 800/021.002Audiocodes 5.80A.023.006Phone setsNOE stack sip 2.10.60BRIA 3.0.1.1Polycom Soundpoint 335 3.2.1.0078
Genesys SIP TServer 8.0.300.34
3. Gateways
3.1 TrunkIn order to interact with a SIP gateway, a trunk must be defined on GCE. This trunk has to be declared in System Parameter Configuration / Trunks. Create a new trunk with correct profile depending on gateway. Once created fill in the contact field, full syntax is [sip:][number@]host[:port][;transport={tcp/udp}]. However, only host is mandatory ; consequently in most cases it can be filled in as follow:
• for OXE SIP gateway:contact=<ip address of Call server>
• for OXO SIP gateway: contact=<ip address of VoIP board>
• for AudioCodes Median 1000 SIP gateway: contact =<ip address of device>Configuration example for OXE:
3.2 Visual CC - Voice guideSip guides can be created in Visual CC. The audio source must be a wave file, with encoding PCM, aLAW or μLAW (whatever sample rate, number of bit in a block, mono/stereo)Wave file specification : IBM / Microsoft August 1991 Multimedia Programming Interface and Data Specifications 1.0Visual CC applies conversions to store guides in 8kHz, 8bits, mono with 4 encodings (pcmu, pcma, gsm, msgsm)
In visual CC :Under /configuration /Voice guide, create a new voice guide and map it with :
– A personal file audio wave save in a folder
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– a standard or generic wave file available in the GCE DVD folder ““<deliverypath>\Utilities\Announcements”
After create the voice guide, give a name description for it.
3.3 SIP phone set
Remarks : it’s mandatory to respect the case between the Mac-address phone set in GCE management and the name file created, for the SIP phone set, under the folder GCTI/Tomcat6/Webapps/OXE
3.4 Public ISDN Here after is described how to emulate a Public ISDN network by OXE.
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An “ISDN Access – E1” “PRA-T2” board is required. This board has to be declared and running; use command “config all” to check. Crystal 5 :
Cr | cpl| cpl type | hw type | cpl state | coupler ID ----|----|------------|-----------|--------------|---------------- 5 | 0 | GD|---------- | IN SERVICE | NO PCMS CODE 5 | 3 | PRA T2|---------- | IN SERVICE | NO PCMS CODE 5 | 4 | UAI 16|---------- | IN SERVICE | NO PCMS CODE 5 | 5 | PRA T2|---------- | IN SERVICE | NO PCMS CODE 5 | 6 | PRA T2|---------- | IN SERVICE | NO PCMS CODE 5 | 7 | UAI 8|---------- | IN SERVICE | NO PCMS CODE
If not: the card has to be declared and configured as described in following chapters. In those chapters, the parameters to change are highlighted with following legend:__ shelf and board address depends on hardware.__ differs from default configuration.__ Trunk Group ID__ free names__ depends on customer dialing plan
3.4.1 Board declarationShelf/Board/Create
Review/Modify: Board Node Number (reserved) : 1 Shelf Address : 5 Board Address : 5 Interface Type + MG-PRA E1 Virtual board + NO Serial number : -------------- Usage State + Busy Operational State + Enabled Main/Standby State + Main (Master) Number Of Sets Connected : 1 Country + Default Incidents Teleservice + YES ISDN Board Layer 2 Parameters Retransmission Timer : 100 TEI Identity Check Timer : 100 Polling Timer : 1000 No. Of Retransmissions : 3 Max Frame Size (Bytes) : 260 T2 ISDN Board Layer 2 Parameters Window Size In Frames SAPI S T2 : 7 Window Size In Frames SAPI P T2 : 7 IRAD + NO
3.4.2 Create a Trunk GroupTrunk Groups/create
Review/Modify: Trunk Groups--------------------------------- Node Number (reserved) : 1 Trunk Group ID : 3 Trunk Group Type + T2 Trunk Group Name : OXO UTF-8 Trunk Group Name : OXO Number Compatible With : -1 Remote Network : 15 Shared Trunk Group + False
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Special Services + Nothing Node number : 1 Transcom Trunk Group + False Auto.reserv.by Attendant + False Overflow trunk group No. : -1 Tone on seizure + False Private Trunk Group + False Q931 Signal variant + ISDN all countries SS7 Signal variant + No variant Number Of Digits To Send : 5 Channel selection type + Quantified Auto.DTMF dialing on outgoing call + NO T2 Specification + None Homogenous network for direct RTP + NO Public Network COS : 0 DID transcoding + False Can support UUS in SETUP + False Implicit Priority Activation mode : 0 Priority Level : 0 Preempter + NO Incoming calls Restriction COS : 10 Outgoing calls Restriction COS : 10 Callee number mpt1343 + NO Overlap dialing + NO Call diversion in ISDN + NO
Trunk Groups/ Trunk Group
Review/Modify: Trunk Group--------------------------------------- Node Number (reserved) : 1 Trunk Group ID : 3 Instance (reserved) : 1 Trunk Group Type + T2 T2 Specification + None Public Network Ref. : ------ VG for non-existent No. + YES Entity Number : 0 Supervised by Routing + NO VPN Cost Limit for Incom.Calls : 0 Immediate Trk Listening if VPNCall + YES VPN TS % : 50 CSTA-Monitored + NO Max.% of trunks out CCD : 0 Ratio analog.to ISDN cost : ------ TS Distribution on Accesses + YES Quality profile for voice over IP + Profile #1 IP Compression Type + Default Use of volume in system + YES Announcement for dial tone + NO Announcement for Ring tone + NO Private to Public Overflow + YES End-to-end dialing + NO DTMF end-to-end signal. + NO Trunk group used in DISA + NO DISA Secret Code : ---- Routing To Manager + NO Trunk COS : 16 Sending of Progress message + YES No. of digits unused (ISDN) : 0 B Channel Choice + YES Channels: Attendant Control (Rsvd) : 0 Redirection For ACD (Dissuasion) + NO DTO joining + NO Consultation Call On B Channel + NO Automated Attendant + NO Calling party Rights COS : 0 TS Overflow + YES Number To Be Added : -------- Charge Calling And ADN Creation + NO Logical Channel + 1__15 & 17__31 Use Split Access + NO Heterogeneous Remote Network + NO COS Restrictions - Barring mode + Not Restricted / Not barred ARS Class of service : 31 External Access Server + NO CSTA Tracking MCDU Trk : -------- IE External Forward + None
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3.4.3 Associate trunk Group with boardTrunk Groups/Trunk Group/ T2/T1/T0 Access/create
Review/Modify: T2/T1/T0 Access Node Number (reserved) : 1 Trunk Group ID : 3 Instance (reserved) : 1 Physical Address : 5-5-0 Access Type + T2 Access Cluster ID : -1 Time Slots T2 : 01111111111111110111111111111111
3.4.4 Create a prefixTranslator/Prefix Plan/Create
Review/Modify: Prefix Plan Node Number (reserved) : 1 Instance (reserved) : 1 Number : 03 Prefix Meaning + Professional trunk seize Prefix Information : 3 Private Route type + False
3.4.5 Set public Network Mode:Shelf/ /Digital Access/
Review/Modify: Digital Access Node Number (reserved) : 1 Shelf Address : 5 Board Address : 5 T0/T2 Access No. : 0 Access Type + T2 Access Board Type + MG-PRA E1 Synchronization Priority : 255 Network Mode + YES Max No Of Used B Channels : 30 Max No. Of Compressed B Channels : 0 Tieline Mode + YES With Alarm + NO Reserved1 + NO Reserved2 + NO Network Date Time Update + NO CRC4 + NO Mu Law for BEARER CAP + NO
Note: for a ISDN public network emulated with two PRA-T2 on same OXE, one of them has to be configured with “Ntework mode : No”.
3.5 OXERemember: create trunk on solution (§ 3.1 Trunk)The OXE configuration is done on PBX with mgr tool. The configuration has to be done in the order of the following chapters. In those chapters, the parameters to change are highlighted with following legend:_____ network number,_____ external SIP Gateway,_____ trunk group number,_____ fixed (in current context),_____ depends on customer IP adresses,_____ depends on customer dialing plan, (in the following example, calls made with number start by 7 with 5 digits length are routed to CGE SIP solution. Consequently, services declared in Visual CC must follows this dialing plan, optionally phone sets can also follow this rule in order to be reached by OXE.
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3.5.1 Network routing tableMenu: Translator / Network Routing Table.Before creating a network routing table you have to choose a free External SIP Gateway number (c.f. §3.5.4).Select a network number dedicated to SIP.
Review/Modify: Network Routing Table--------------------- Node Number (reserved) : 1 Instance (reserved) : 1 Network Number : 15 Rank of First Digit to be Sent : 1 Incoming identification prefix : -------- Protocol Type + ABC_F Numbering Plan Descriptor ID : 11 ARS Route list : 0 Schedule number : -1 ATM Address ID : -1 Network call prefix : -------- City/Town Name : -------------------- Send City/Town Name + False Associated Ext SIP gateway : 22 Enable UTF8 name sending + True
3.5.2 Trunk groupMenu: Trunk Groups / Create
Create: Trunk Groups Node Number (reserved) : 1 Trunk Group ID : 23 Trunk Group Type + T2 Trunk Group Name : SIP GCE UTF-8 Trunk Group Name : ------------------------ Number Compatible With : -1 Remote Network : 15 Shared Trunk Group + False Special Services + Nothing
Create: Trunk Groups Node number : 1 Transcom Trunk Group + False Auto.reserv.by Attendant + False Overflow trunk group No. : -1 Tone on seizure + False Private Trunk Group + False Q931 Signal variant + ABCF-F SS7 Signal variant + No variant Number Of Digits To Send : 5 Channel selection type + Quantified Auto.DTMF dialing on outgoing call + NO T2 Specification + SIP Homogenous network for direct RTP + NO Public Network COS : 0 DID transcoding + False Can support UUS in SETUP + True Implicit Priority Activation mode : 0 Priority Level : 0 Preempter + NO Incoming calls Restriction COS : 10 Outgoing calls Restriction COS : 10 Callee number mpt1343 + NO Overlap dialing + YES Call diversion in ISDN + NO
3.5.3 SIP gatewayMenu: SIP/SIP gateway
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Configure the SIP gateway, it is associated to the network previously configured. IP address is the address of OXE call server.
Review/Modify: SIP Gateway-------------------------------- Node Number (reserved) : 1 Instance (reserved) : 1 Instance (reserved) : 1 SIP Subnetwork : 15 SIP Trunk Group : 23 IP Address : 172.25.165.66 Machine name - Host : node000001 SIP Proxy Port Number : 5060 SIP Subscribe Min Duration : 1800 SIP Subscribe Max Duration : 86400 Session Timer : 1800 Min Session Timer : 900 Session Timer Method + RE_INVITE DNS local domain name : --------------------- DNS type + DNS A SIP DNS1 IP Address : --------------------- SIP DNS2 IP Address : --------------------- SDP in 18x + True Cac SIP-SIP + False INFO method for remote extension + False Dynamic Payload type for DTMF : 97
3.5.4 External gatewayMenu: SIP / SIP Ext Gateway / CreateIP address is the address of GCE server.
Create: SIP Ext Gateway---------------------------------------------- Node Number (reserved) : 1 Instance (reserved) : 1 SIP External Gateway ID : 22 Gateway Name : SIP EXT GTW SIP Remote domain : 172.25.190.163 PCS IP Address : -------------------------------- SIP Port Number : 5060 SIP Transport Type + UDP RFC3262 Forced use + False Belonging Domain : -------------------------------- Registration ID : -------------------------------- Registration ID P_Asserted + False Registration timer : 0 SIP Outbound Proxy : 172.25.190.163 Supervision timer : 0 Trunk group number : 23 Pool Number : -1 Outgoing realm : -------------------------------- Outgoing username : -------------------------------- Outgoing Password : ---------- Confirm : ---------- Incoming username : -------------------------------- Incoming Password : ---------- Confirm : ---------- RFC 3325 supported by the distant + True DNS type + DNS A SIP DNS1 IP Address : -------------------------------- SIP DNS2 IP Address : -------------------------------- SDP in 18x + False Minimal authentication method + SIP None INFO method for remote extension + False Send only trunk group algo + False To EMS + False ExtGateway Force Forward + False Dynamic Payload type for DTMF : 97
3.5.5 Prefixmenu: Translator/Prefix plan/Create
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┌─Create: Prefix Plan─────────────────────────────────────────────────────┐│ ││ Node Number (reserved) : 1 ││ Instance (reserved) : 1 ││ Number : 7 ││ ││ Prefix Meaning + Routing No. ││ │└─────────────────────────────────────────────────────────────────────────┘
Create: Prefix Plan---------------------------- Node Number (reserved) : 1 Instance (reserved) : 1 Number : 7 Prefix Meaning + Routing No
Create: Prefix Plan---------------------- Network Number : 15 Node Number/ABC-F Trunk Group : 23 Number of Digits : 5 Number With Subaddress (ISDN) + NO Default X25 ID.pref. + NO
It is necessary to define a prefix that will be used to call all the numbers declared in the Switch SIP that can be dial (extensions, services). Consequently, no numbers declared in the PABX should start with a similar prefix. (eg. 7 in the screenshot below)The Number of Digits must be the same as in declared in Trunk Group
3.5.6 Others3.5.6.1 Trusted IP addressesRecommended: Add GCE server IP address to the list of trusted IP addresses:menu: SIP/ Trusted IP Addresses
Trusted IP Addresses─────────── Review/Modify Review/Modify Object profile-> Create Create Object Limit(s) Delete Features
3.5.6.2 SIP calls to CCD pilotIn order to allow incoming calls SIP calls to reach CCD pilots:Menu:System / Go down hierarchy / Other System Param. / Go down hierarchy / External Signalling Parameters / Progress Or Connect On QSIG GFSet this parameters to false.
3.6 OXORemember: create trunk on solution (§ 3.1 Trunk)Here is described configuration of OXO R7 and OXO R8.Note: Randomly external caller can't hear agent in case of distributed call.Not reproduced in case of direct call to agent. OXO R7.1 is not supported (crms00251326)
3.6.1 HardwareMinimal configuration is compound of 3 boards on OXO R7:
1- e-Business Processing Unit CPUe-2
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2- Co Processing Unit CoCPU-2 with compressor VoIP daughterboard (optional: SLAN X4 daughterboard)
3- ISDN Access E1 (PRA-T2)
Minimal configuration is compound of 2 boards on OXO R8: 1- Business Processing Unit SLII/2 & PowerCPU (16 compressor VoIP are integrated on
board)2- ISDN Access E1 (PRA-T2)
3.6.2 NetworkBoth CPUe-2 and CoCPU-2 have to be connected to network. It can be done with 2 direct connections to LAN or with only one if a SLAN X4 daughterboard is plugged).
OXO R7:
OXO R8:
3.6.3 Install OMC on the administrator PC• Run the setup.exe file• Select the default language (software installation menus)• Install the Microsoft .NET Framework (Mandatory only when you install OMC for the first
time)• Select the installation folder• Select the target country• Select the target product• Select the languages available for users (OMC menus)• Click on “finish”• Make a connection to the PCX with OMC in Expert Mode or use the shortcut OMC on
desktop
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• Start-up \ Program \Alcatel-Lucent Omni-PCX \ OMC
• OMC Menu \ Comm \Connect
The default IP address is 192.168.92.246 ; in order to change the IP address, connect a PC with an installed OMC on same switch as OXE (change network configuration of PC to a static IP address for example 192.168.92.10).
pbxk1064
Hardware configuration can be checked in menu : OMC \ Hardware and limits \ Main cabinet:
Right click \ Details
• Change IP address:OMC \ Hardware and limits \ IP AddressesFill in correct values in the fields: IP Subnet mask, Default Router Address, Main CPU and VoIP (Master).
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OXO has to be re started after this operation.
3.6.4 Configuration3.6.4.1 Manage VoIP parameters:OMC\Voice Over IP\VoIP parameters.The number of VoIP-Trunk channels depends on the VoIP daughterboard.VoIP Protocol mus be SIP.
3.6.4.2 Create IP trunk:OMC\External lines\List of Trunk Groups
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3.6.4.3 Modify COS of trunksOn both trunks COS must be changed as follow
3.6.4.4 Modify COS of AccessesOMC\External lines\List of AccessesOn both accesses COS must be changed as follow
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3.6.4.5 Dialing planOMC\Numering\Dialing PlansAdd a rule into “Public Dialing Plan” tab to indicate the range number on GCE solution to route to ARS rules. This rule is applied on calls incoming from public trunks.(in current case on trunk 1).
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Check existence of rule into “Private Dialing Plan”. This rule allows into call incoming from private trunk to be routed to Main Trunk Group (T2).
3.6.4.6 Automatic Route Selection• OMC\Numering\Automatic Route Selection\ Automatic Routing: prefixes:Add a new Prefixe :Network is public, this used to route public incoming calls. Prefix/Ranges/Substitute : must match numbering plan.TrGpList: this the entry of group list see next chapterDestination is “SIP Gateway”IP address is the GCE solution“Gateway bandwith” and “Codec/Framing” are mandatory. Recommended Codec is G711_30.
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Note: some columns are displayed if “IP Parameters” pop up menu is selected.
• OMC\Numering\Automatic Route Selection\Trunk Group ListsA reference to the Trunk Group (created at 3.6.4.2 Create IP trunk:) has to be referenced here.The “List ID” refers to “TrGpList” in previous screen.
3.6.5 Software downloadProcess to upgrade the OXO version
With the OMC/Tools select the “Software Download” module
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The new windows shows the installed version number
Select the directory where the new version is located. When the directory is set the delivery version is displayed
Check the line “Data Saving” in order to not lose the OXO configuration
Click on “start” to install the new files (item where the action is “install”)
3.7 Audiocodes Median 1000Remember: create trunk on solution (§ 3.1 Trunk)
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3.7.1 Hardware
AudioCodes Median 100 when used as a gateway ISDN to SIP only contains two modules: A CPU with 2 RJ45 network connectors and Trunk module with 1 RJ45 T2 connector.
3.7.2 Change IP address
The default IP address is 10.1.10.10; in order to change the IP address, connect a PC on a network connector (change network configuration of PC to a static IP address for example 10.1.10.20).
Open a browser and connect on default IP address. User/Password are Admin/Admin. Those can be changed (Configuration/Security Settings/WEB user accounts).
Once IP address, Subnet mask and default gateway address set, then Apply. Device has to be restarted:
Now connect with new address, over network.
3.7.3 Configure ISDN trunkChange protocol type to “E1 EURO ISDN” (it may depends on customer country)
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3.7.4 Create Trunk groupCreate a trunk group for all channels. Set Group index 1:Module the unique one in the list, Trunk is 1, channels is a * (star). Once Validated it is replaced all channels available.(1-31)
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3.7.5 Routing TableA unique routing rule table entry has to be created in order to indicate that all incoming calls form trunk group 0 are routed IP address.“Dest. Phone prefix” and “Source Phone prefix” and set to *.“IP address” is the GCE solution.
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Home link, in top bar displays “Mediant 1000 Home Page”. The 2 connectors are now green.
3.7.6 Voice qualityVoice encoding law has to be changed to ALaw:
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4. Phone sets
4.1 IP touch 4008 / 4018
During boot sequence enter configuration menu when: 2/5 is display press [i] then [#].If phone set is started:Enter in configuration menu with navigation arrow down button ([v]), “settings” [ok][v] “Admin settings” [ok] “password” [000000] [ok] “Soft info” [ok]“Run mode: SIP” [ok][<] [<][<]“IP parameters” [ok],“IP mode: Static” ([ok] as many times needed to select) [v],“IP@” enter address [v]“Subnet:” enter subnet [v]“Router :” Enter router [v] (gateway)“[] Remote worker” ([ok] as many times needed to unselect) [v],“DL Scheme: http” ([ok] as many times needed to select) [v],“[]Use defaulr port” ([ok] as many times needed to unselect) [v],“DL addr: enter ip address of Visual CC Server[v],“DL port: 8060” enter port[v],“DL path: /oxe” enter text [v],“[]Use VLAN” ([ok] as many times needed to unselect) [v],[v], …, [v],“Save” [ok].
4.2 CounterPath BriaFirst install BRIA 3.0.1.1 on PC. At start, the login window is displayed:
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[ok]
[v]
[i]
[#]
[<]
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In Profile dropdown list Choose “No login required”.
The activation of the license is done over internet to https://secure.counterpath.com/... In case of troubles, it may be needed to fix proxy issue, example:
After license is accepted, configure an account:
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Fill in the two mandatory fields (User ID is phone set DN , Domain is IP address of GCE solution. If there’s no firewall involved in connection, (i.e. if GCE solution is on same LAN as Bria phone set) it is recommended to remove firewall transversal detection, as follow:
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Select only one codec G711 in the Codec audio configuration. The G711 Codec can be uLaw or aLaw depending on gateway:
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4.3 Polycom soundpoint 335
If no power adapter is provided, use a POE network connector. On first start enter in setup mode, use “Setup” Contextual button.Password is 456. (use up/down arrow to navigate, edit Contextual button to modify parameters)
DHCP client : Disabled Phone IP Addr: <choose available one> (use * button for dot)Subnet mask: 255.255.255.0 (or other)IP Gateway: <correct one>Server Menu : (ignore)SNTP Address: <address of SNTP server> (this is optional, but there no other way to set date/time, often IP gateway is SNTP server).
At end of config “exit” then “save & rebbot”.Once done, other configuration can be done either on phone UI or in a browser using URL <http://IP Phone Address> use Polycom/456 to connect.Whatever the interface is used: set the following SIP parameters:Server: <GCE solution IP address>Line 1 / Address : <DN of phone set>
5. Annex
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5.1 Default SIP soft parameters of IP touch 4008, 4018, 4028, 4038 and 4068Those parameter files are sent by HTTP server to phone set.
5.1.1 Common to all phone setUnder folder C:\GCTI\Tomcat6\Webapps\OXE, manage files sipconfig.txt and sipconfig-xxxxxxxxxxxx.txt to record the SIP phone set.
sipconfig.txt
############################################################################ ## 4008EE / 4018EE SIP-Touch sets configuration file ## SIP : 2.00.81 ## ## This example contains all parameters which may be managed via the ## config file and is in line with 3AK_29000_0285_PEZZA_17 ## ############################################################################
############################################################################# Syntax informations :#### All parameters are grouped by sections (the section name is specified## with the syntax [section1]). The content is UTF-8 encoded## Each configuration item uses a single line with a "key=value" pattern## "Key" content starts at the first none-space character and ends with "="## or " ="## "Value" content starts at the first none-space character and ends at the## "\n\r"## If the value is empty, the terminal should use the default value instead## Lines starting with "#" will be ignored as a comment ## The items of a list are separated by a ","###########################################################################
[dns]
############################################################################# The primary DNS IP address HAS TO BE FILLED## If no DNS, use the SIP proxy address instead###########################################################################
dns_addr=<SERVER_HOST>dns2_addr=hostname=noe_sip
[sip]
############################################################################# Domain name : IP address, FQDN or domain name (see the SIP proxy config)###########################################################################
domain_name=<SERVER_HOST>############################################################################# Primary SIP proxy and SIP registrar settings#### Proxy address : IP address, FQDN or domain name## Registrar address : IP address, FQDN or domain name (usually, the proxy)## SIP proxy UDP port : usually 5060## SIP registrar UDP port : by default 5060###########################################################################
proxy_addr=<SERVER_HOST>proxy_port=5060registrar_addr=<SERVER_HOST>registrar_port=5060outbound_proxy_addr=outbound_proxy_port=
############################################################################# Redundancy settings#### Proxy address : IP address, FQDN or domain name## Registrar address : IP address, FQDN or domain name (usually, the proxy)## SIP proxy UDP port : usually 5060## SIP registrar UDP port : by default 5060## sip_transport_mode_survi : Transport mode in PCS mode ## 0 = UDP or TCP## 1 = UDP## 2 = TCP###########################################################################
proxy2_addr=proxy2_port=registrar2_addr=registrar2_port=outbound_proxy2_addr=outbound_proxy2_port=pcs_addr=pcs_port=sip_transport_mode_survi=option_timer=120
############################################################################# Global SIP parameters## Transport mode : 0 = UDP or TCP## 1 = UDP## 2 = TCP
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## local_rtp_port : RFC3605 is not supported in this release, so ## only default value can be used## PRACK type : 0 = PRACK supported## 1 = PRACK required## 2 = PRACK disabled (crms00244562)## Codec settings : 0 = G711 (PCMU)## 4 = G723.1## 8 = G711 (PCMA)## 18 = G729A###########################################################################
register_expire=3600register_retry=60local_sip_port=sip_transport_mode=0local_rtp_port=42000local_rtcp_port=42001prack_type=2 preferred_vocoder=8,0,4,18
############################################################################# SIP authentication. #### Realm : If no authentication, leave empty## Authentication name : HAS TO BE FILLED ## If no authentication, PUT A VALUE LIKE none## Authentication password : If no authentication, leave empty###########################################################################
authentication_realm=<SERVER_HOST># authentication_name=<DN># authentication_password=<PASSWORD># user_name=<DN># display_name=<DESCRIPTION>############################################################################# Voicemail settings#### Voice mail URI : directory number of the voice mail## user name : directory number of the set## MWI URI : complete SIP URI of the voice mail###########################################################################
voice_mail_uri=message_waiting_indication_uri=
[qos]
############################################################################# SIP & RTP DIFFSERV : [0,63]## SIP QOS Tickets : 0 = disable## 1 = enable## SIP QOS Tickets Target : domain name###########################################################################
sip_diffserv=0rtp_diffserv=0sip_qos_tickets_enable=0sip_qos_tickets_target=
[sntp]
############################################################################# SNTP server settings (can be OXE or an external server)#### Timezone construction : UT::60:032902:102503## GMT delta : 60 = + sixty minutes from GMT time## Daylight saving start (mmddhh) : 032902 = 29 March 2am## Daylight saving end (mmddhh) : 102503 = 25 October 3am ## The daylight saving settings HAVE to be changed each year.###########################################################################
sntp_addr=timezone=UT::60:032902:102503
[telnet]
############################################################################# Password to access the telnet session###########################################################################
telnet_password=000000
[arp]
############################################################################# Mode : 0 = ARP spoofing disabled## 1 = ARP spoofing enabled###########################################################################
arp_spoofing_enable=1arp_spoofing_timer=30
[init]
############################################################################# For IP Touch with SIP binary in 1.xx, 2.00.10 and 2.00.20, equal or greater than 2.00.81## mode 0 = SIP## mode 1 = NOE#### For IP Touch with SIP binary 2.00.30 to 2.00.80## mode 0 = NOE## mode 1 = SIP###########################################################################
application_mode=0
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[audio]
############################################################################# Tone country : 0 = English## 1 = French## 2 = German## 3 = Italian## 4 = Spanish## 5 = Dutch## 6 = Portuguese## DTMF type : 0 = RFC2833## 1 = In-band## 2 = SIP INFO## DTMF level / RLR handset / SLR handset / Sidetone handset : ## 0 = 0db, 1 = +3db, 2 = +6db, 3 = -3db, 4 = -6db## VAD / DTMF feedback / Hearing Aid : ## 0 = VAD not used## 1 = VAD used###########################################################################
tone_country=1dtmf_type=0dtmf_level=0dtmf_avt_payload_type=96vad=0dtmf_feedback_enable=0rlr_handset=0slr_handset=0sidetone_handset=2hearing_aid_enable=0
[appl]
############################################################################# Password to access the administrator menu on the phone (digits only) ## Power priority : 1 = critical## 2 = high## 3 = low## Time format : 0 = 24 hours format## 1 = AM / PM## Speed dial numbers (first and last name, URI)###########################################################################
admin_password=000000bluetooth_parameters=remote_forward_code=remote_forward_deactive_code=power_priority=asset_id=time_format=speed_dial_1_first_name=speed_dial_1_last_name=speed_dial_1_uri=speed_dial_2_first_name=speed_dial_2_last_name=speed_dial_2_uri=speed_dial_3_first_name=speed_dial_3_last_name=speed_dial_3_uri=speed_dial_4_first_name=speed_dial_4_last_name=speed_dial_4_uri=
[admin]
############################################################################# Global admin parameters## Binary polling timer : 10 min - 65535 min (default 480 min)## Config polling timer : 5 min - 65535 min (default 60 min)###########################################################################
binary_polling_timer=480config_polling_timer=60disable_pc_port=0activate_vlan_filter=0
5.1.2 Specific to each phone setsipconfig-xxxxxxxxxxxx.txt
[sip]authentication_name=<DN>authentication_password=<PASSWORDuser_name=<DN>display_name=<DESCRIPTION>
xxxxxxxxxxxx has to be replaced by phone set Mac-address ( lower case ).
5.2 Alcatel-Lucent IP Touch & Polycom, DN extension options of TServer section.Here are options modified compared to default values.
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dual-dialog-enabled=falsesip-cti-control=talk, holdreuse-sdp-on-reinvite=trueuse-register-for-service-state=true
5.3 Trunk to OXE, DN trunk options of TServer section.Except contact option all are the default ones.
contact=<oxe CS IP address>reuse-sdp-on-reinvite=true
END OF DOCUMENT
Legal notice:Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners.The information presented is subject to change without notice.Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.Copyright © 2012 Alcatel-Lucent. All rights reserved.
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