gartner ppm & it governance summit 2014 · 4 gartner ppm & it governance summit 2014 agenda...

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Gartner PPM & IT Governance Summit 20149 – 10 June | London, UK | gartner.com/eu/ppm

Resource Priorities — Generate Change — Realize Returns

HOT TOPICS

Effectively Prioritizing Projects and Programs

Creating an ‘Activist’ Enterprise PMO (EPMO)

Driving Organizational Change via Projects and Programs

Evolving Integrated IT Portfolio Analysis (IIPA) Tools

Gathering Metrics via the PMO to Drive Improvement

Measuring Project and Program Business Value

The Dynamic PMO Team

SAVE €300Register by 11 April 2014 by visiting gartner.com/eu/ppm

Program and portfolio managers are currently leading vital business transformation. With the arrival of the digital era — and the convergence of disruptive technologies such as mobile, social, cloud and big data — business disruption and major change are sweeping over organizations. CEOs are relying on EPMOs, not just to deliver projects reliably, but to identify and champion key initiatives, secure necessary resources and make business strategy reality!

At the Gartner PPM & IT Governance Summit 2014, you’ll get the information you need to embrace not only these challenges, but better understand how your role is changing as a result, too! At this year’s conference, we’ll look at the new skills you need for success, whether you’re bridging the gap between IT and business or delivering digital-era transformation. You’ll learn how to modernize decision-making, implement change and carve out resources for innovation.

“ Great presentations, industry leading experts, access to solution

providers and networking with peers. I would encourage anyone

who can attend to do so.” Katy Czarnota, PMo Lead, Menzies distribution

Resource Priorities — Generate Change — Realize Returns

Matt Hotle speaking at the 2013 summit Matt Light, research VP and Conference Chair


Senior business and IT professionals including:

• PMOLeaders,VPsandDirectors

• CIOsandITStrategistsandPlanners

• Sr.VPsofIT

• VPsofApplicationDevelopment

• PortfolioManagementLeaders

• ProgramandProjectManagementLeaders

• ProjectPortfolioDirectorsandManagers

• ITGovernanceExecutives

• ITExecutiveSteeringCommitteeMembers

• ITInvestmentReviewBoardMembers

• CFOsandCOOsofproject-intensiveenterprises

• BusinessChangeManagers

• ChangeManagementLeaders

Who should attend?

Learnfromprogramandportfoliomanagement practitioners on their real world initiatives. Hear the latest best practices and strategies on what approach they took, the challenges they faced and how they were overcome to meet business goals. Case studies will include:

Lessons from Experience — Defining What A User Really Needs from Their PPM Tools!

Pawel Wieckowski, Manager, Portfolio Management, GlaxosmithKline

Project Prioritization — How to Maximize the Value of Your Portfolio

Jirí Petržilka, Head of Project Portfolio Management, Komercni banka

Case studies

“Lotsofthoughtprovoking

information, questions and

recommendations. A valuable

investment of my time.” andy tHoMas, Cio PortfoLio ManaGer, LV

The TracksYou asked and we listened! For 2014 we have introduced a different track package to what we have previously presented, in the shape of 6 ‘mini-tracks’, to make it easier for you to navigate your way through the content.

The 6 new mini tracks for 2014 are:

A Project and Program Management How many of the following questions get a “Yes” from you/your organization? (1)OurC-Level“gets”thatprojectandprogrammanagementdrivestrategicsuccess? (2) All of us in PPM know that current practices are wholly inadequate for the future?, and (3) can a gentleman wear a vest with lapels? If you did not answer “Yes” to two out of three — then your projects and programs may be headed for deep trouble! Our speakers’ guidance on this track will help steer you toward future practices for project and program success.

B The Dynamic PMOPMOs are increasingly about the “M” word — “Management” — and how to improve it using lean and agile techniques, specialized roles and tools to support streamlined processes. PMOs that emerged in IT are being pressed into service as enterprise PMOs (EPMOs), affecting their relationships to both IT and otherbusiness-unitPMOs.Fromthistrackyou’lllearnhowhighlycapablePMOteams drive effective — and cost-effective — change via advanced project and program management disciplines.

C IT Portfolio ManagementTracking investments is the essence of “portfolio management,” yet most IT organizations do little to follow-up on their investments or strategically balance their portfolios. Many still prioritize first-in-first-out, or over-allocate most resources to the most assertive project sponsors. Gartner analysts, with a view encompassing new projects, legacy application portfolios and asset management, will offer guidance for trading off among investments to align the portfolio with investment goals.

D IT GovernanceWhile most PPM leaders want better governance over projects and programs, most don’t want to be governed more in their work. Governance is inherently nebulous, but can be incredibly powerful to optimize effort and resource expenditure toward specific objectives, in concert with an appropriate risk-return profile. This track explores the context of PPM governance, the content of PPM governance— and provides guidance on how to optimally provide governance in your situation.

E Resource Management, People, Organizational Change and Leadership Resource management is a two-fold problem for PMOs. On the one hand project resources are spread so thin that projects struggle to deliver on time. On the other hand organizations are changing their expectations of the role of a project manager and are now asking for involved leadership rather than box checking compliance with process. 2014 marks a period of dramatic transformation. Those prepared will prevail while those who aren’t will fail. PPM leaders must prepare for a significantly greater number of transformation projects and programs with different risk return profiles. This will require more in-depth skills in the areas of leadership, organizational change and communication.

F Project Risk Gartner predicts significant change driven by economic turbulence and a need to innovate. Significant change, while offering significant rewards, also offers increased risk. This track explores risk as it pertains to projects, programs, and the portfolio.

4 Gartner PPM & IT Governance Summit 2014

Agenda at a Glance

07:30 – 20:00 Registration and Information

08:00 – 08:30 Tutorial:ApplicationPortfolioManagement:TurnLegaciesintoStrategieswithPaceLayering Jim Duggan Tutorial:EffectiveCommunicationsforPPMLeaders Elise Olding

08:45 – 09:45 Summit Chair Welcome and Gartner Keynote: Delivering Change in the Digital Era Matt Light, Matt Hotle and Richard Hunter

09:45 – 10:30 Guest Keynote: Strategically Align PPM to Focus Transformational Change Matt Light, Mark Langley and TBC

10:30 – 11:00 Refreshment Break in the Solution Showcase

11:00 – 11:30 Industry Panel

11:30 – 12:30 Guest Keynote: Creating Transformation through Innovation and Organizational Change Hamish Taylor

12:30 – 13:45 LunchintheSolutionShowcase

TRACKS WORKSHOPS ROUNDTABLES

13:45 – 14:30 The"IT"FactorinLeadership Heather Colella

KPI and Metrics for Communicating PPM Success and Effectiveness Lars Mieritz

Use the "Prospectus” to Improve Application Investment Outcomes Andy Kyte

13.30 – 14.30 Workshop: TheFutureStateProjectManager Anthony Henderson

13.30 – 14.30 PPM and EA: Best Practices for Working Together Effectively Julie Short

14:45 – 15:15 Solution Provider Sessions To the Point: Emerging Trends in Integrated IT Portfolio Analysis and Why You Should Care Jim Duggan and Daniel Stang

15:15 – 15:45 Refreshment Break in the Solution Showcase 15:30 – 16.30 Workshop: ITScore — PPM Maturity Model Matt Light and Lars Mieritz

15:30 – 16:30 Getting to Benefits Realization — What Outcomes Matter? Richard Hunter15:45 – 16:30 The Softer Side of IT Governance

Robert HandlerBuilding a Stellar Project Delivery Organization Donna Fitzgerald

Applying the Gartner Business Risk Model to Project Risk Management Julie Short

16:45 – 17:15 Solution Provider Sessions

17:30 – 18:00 CaseStudy:LessonsfromExperience—Defining What A User Really Needs from Their PPM Tools! Pawel Wieckowski, Manager, Portfolio Management, GlaxoSmithKline

To the Point: Addressing the Conundrum of Staffing the PMO Lars Mieritz

Case Study: Project Prioritization — How to Maximize the Value of Your Portfolio Jirí Petržilka, Head of Project Portfolio Management, Komercni Banka

17.20 – 18.15 Negotiating Non-FunctionalRequirements Andy Kyte

18:00 – 20:00 Networking Reception in the Solution Showcase

07:45 – 16:15 Registration, Information and Refreshments 08.00 – 09.00 Workshop: Application Portfolio Management Jim Duggan

08.00 – 09.00 Creating and Addressing Program and Project Risk Indicators with Gartner's Business Risk Model Julie Short

08:15 – 09:00 Getting to Benefits Realization: What to Do and When to Do It Richard Hunter

Ask the Analyst: Combating Organizational ChangeFatigue Elise Olding

Embracing Risk in a Complex World Robert Handler

09:15 – 09:45 Solution Provider Sessions Personal Resource Management Donna Fitzgerald

09:45 – 10:15 Refreshment Break in the Solution Showcase 10.00 – 11.00 Workshop: The Portfolio Balance Challenge Lars Mieritz

10.00 – 11.00 Combating OrganizationalChangeFatigue Elise Olding10:15 – 11:00 Impact of COBIT5 on Project and Programme

Managers Julie ShortBreaking Through: Building Activist PMOs Matt Light

PPM Market Universe 2014: Vendors, Products and Trends Daniel Stang

11:15 – 11:45 To the Point: The Art of a One Page Strategy Heather Colella

To the Point: Agile Resource Management in the Nexus David Norton

To the Point: The "3D" Approach to Organizational Change Matt Hotle

11:45 – 13:00 LunchintheSolutionShowcase 11:55 – 12:25 Emerging Trends in Integrated IT Portfolio Analysis and Why You Should Care Jim Duggan and Daniel Stang

12.15 – 13.45 Workshop: Communicating for PPM Program and Project Engagement Heather Colella and Elise Olding

12.45 – 13.45 Managing the Agile Project — How It’s Different David Norton

13:00 – 13:45 Stop Aiming for Successful Projects — Start Aiming for Successful Applications Andy Kyte

TheEPMO—FromInitiationtoDynamicMaturity Donna Fitzgerald

ApplicationDevelopmentLifecycleManagement—"Best-Fit"ProcessandTools Jim Duggan and Matt Light

14:00 – 14:45 Application Rationalization: Transform IT Decision-making Root and Branch Andy Kyte

ConflictManagementforPPMLeaders Tina Nunno

Governing Risk in the Digital Enterprise Era Richard Hunter

Effective Communication for PPM Leaders Elise Olding


15:15 – 16:15 Gartner Closing Keynote and Summit Close: The Wolf in CIO's Clothing Tina Nunno

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At the Summit, please refer to the agenda in the event guide provided, for the most up to date session and location information


Agenda correct as of 14 February 2014

07:30 – 20:00 Registration and Information

08:00 – 08:30 Tutorial:ApplicationPortfolioManagement:TurnLegaciesintoStrategieswithPaceLayering Jim Duggan Tutorial:EffectiveCommunicationsforPPMLeaders Elise Olding

08:45 – 09:45 Summit Chair Welcome and Gartner Keynote: Delivering Change in the Digital Era Matt Light, Matt Hotle and Richard Hunter

09:45 – 10:30 Guest Keynote: Strategically Align PPM to Focus Transformational Change Matt Light, Mark Langley and TBC


11:00 – 11:30 Industry Panel

11:30 – 12:30 Guest Keynote: Creating Transformation through Innovation and Organizational Change Hamish Taylor

12:30 – 13:45 LunchintheSolutionShowcase

TRACKS WORKSHOPS ROUNDTABLES

13:45 – 14:30 The"IT"FactorinLeadership Heather Colella


Use the "Prospectus” to Improve Application Investment Outcomes Andy Kyte

13.30 – 14.30 Workshop: TheFutureStateProjectManager Anthony Henderson

13.30 – 14.30 PPM and EA: Best Practices for Working Together Effectively Julie Short

14:45 – 15:15 Solution Provider Sessions To the Point: Emerging Trends in Integrated IT Portfolio Analysis and Why You Should Care Jim Duggan and Daniel Stang

15:15 – 15:45 Refreshment Break in the Solution Showcase 15:30 – 16.30 Workshop: ITScore — PPM Maturity Model Matt Light and Lars Mieritz

15:30 – 16:30 Getting to Benefits Realization — What Outcomes Matter? Richard Hunter15:45 – 16:30 The Softer Side of IT Governance

Robert HandlerBuilding a Stellar Project Delivery Organization Donna Fitzgerald

Applying the Gartner Business Risk Model to Project Risk Management Julie Short

16:45 – 17:15 Solution Provider Sessions

17:30 – 18:00 CaseStudy:LessonsfromExperience—Defining What A User Really Needs from Their PPM Tools! Pawel Wieckowski, Manager, Portfolio Management, GlaxoSmithKline


Case Study: Project Prioritization — How to Maximize the Value of Your Portfolio Jirí Petržilka, Head of Project Portfolio Management, Komercni Banka

17.20 – 18.15 Negotiating Non-FunctionalRequirements Andy Kyte

18:00 – 20:00 Networking Reception in the Solution Showcase

07:45 – 16:15 Registration, Information and Refreshments 08.00 – 09.00 Workshop: Application Portfolio Management Jim Duggan

08.00 – 09.00 Creating and Addressing Program and Project Risk Indicators with Gartner's Business Risk Model Julie Short

08:15 – 09:00 Getting to Benefits Realization: What to Do and When to Do It Richard Hunter

Ask the Analyst: Combating Organizational ChangeFatigue Elise Olding

Embracing Risk in a Complex World Robert Handler

09:15 – 09:45 Solution Provider Sessions Personal Resource Management Donna Fitzgerald

09:45 – 10:15 Refreshment Break in the Solution Showcase 10.00 – 11.00 Workshop: The Portfolio Balance Challenge Lars Mieritz

10.00 – 11.00 Combating OrganizationalChangeFatigue Elise Olding10:15 – 11:00 Impact of COBIT5 on Project and Programme

Managers Julie ShortBreaking Through: Building Activist PMOs Matt Light

PPM Market Universe 2014: Vendors, Products and Trends Daniel Stang

11:15 – 11:45 To the Point: The Art of a One Page Strategy Heather Colella

To the Point: Agile Resource Management in the Nexus David Norton

To the Point: The "3D" Approach to Organizational Change Matt Hotle

11:45 – 13:00 LunchintheSolutionShowcase 11:55 – 12:25 Emerging Trends in Integrated IT Portfolio Analysis and Why You Should Care Jim Duggan and Daniel Stang

12.15 – 13.45 Workshop: Communicating for PPM Program and Project Engagement Heather Colella and Elise Olding

12.45 – 13.45 Managing the Agile Project — How It’s Different David Norton

13:00 – 13:45 Stop Aiming for Successful Projects — Start Aiming for Successful Applications Andy Kyte

TheEPMO—FromInitiationtoDynamicMaturity Donna Fitzgerald

ApplicationDevelopmentLifecycleManagement—"Best-Fit"ProcessandTools Jim Duggan and Matt Light

14:00 – 14:45 Application Rationalization: Transform IT Decision-making Root and Branch Andy Kyte

ConflictManagementforPPMLeaders Tina Nunno

Governing Risk in the Digital Enterprise Era Richard Hunter

Effective Communication for PPM Leaders Elise Olding


15:15 – 16:15 Gartner Closing Keynote and Summit Close: The Wolf in CIO's Clothing Tina Nunno

Sessions by Track

A Project and Program Management

The “IT” Factor in Leadership Heather Colella

Impact of COBIT5 on Project and Programme Managers Julie short

Stop Aiming for Successful Projects — Start Aiming for Successful Applications andy Kyte

B The Dynamic PMO



Breaking Through: Building Activist PMOs Matt Light

The EPMO — From Initiation to Dynamic Maturity donna fitzgerald

C IT Portfolio Management

Use the “Prospectus” to Improve Application Investment Outcomes andy Kyte

To the Point: Emerging Trends in Integrated IT Portfolio Analysis and Why You Should Care Jim duggan and daniel stang

PPM Market Universe 2014: Vendors, Products and Trendsdaniel stang

Application Development Lifecycle Management — “Best-Fit” Process and Tools Jim duggan and Matt Light

D IT Governance

The Softer Side of IT Governance robert Handler

Getting to Benefits Realization: What to Do and When to Do It richard Hunter

To the Point: The Art of a One Page Strategy Heather Colella

Application Rationalization: Transform IT Decision-making Root and Branch andy Kyte

E Resource Management, People, Organizational Change and Leadership

Building a Stellar Project Delivery Organization donna fitzgerald

Ask the Analyst: Combating Organizational Change Fatigue elise olding

Personal Resource Management donna fitzgerald

To the Point: Agile Resource Management in the Nexus david norton

To the Point: The “3D” Approach to Organizational Change Matt Hotle

Conflict Management for PPM Leaders tina nunno

Effective Communication for PPM Leaders elise olding

F Project Risk

Applying the Gartner Business Risk Model to Project Risk Management Julie short

Embracing Risk in a Complex World robert Handler

Governing Risk in the Digital Enterprise Era richard Hunter

6 Gartner PPM & IT Governance Summit 2014

Gartner ConsultingGartner Consulting provides clients with on-site support, helping them operationalize Gartner research insights over the full life cycles of their key initiatives. Our 500 consultants deliver 1,800 customized engagements each year that result in aggregate client cost savings of $400 million.

Meet the Analysts

Dan Stangresearch director

Julie Shortresearch director

Elise Olding

foCus areas: PPM tools; it Portfolio Management/service Portfolio Management; Project Management/PMo

foCus areas: it Governance; it organizational design; risk Management; enterprise architecture Leaders; enterprise architecture Program

foCus areas: Program and portfolio management; it organizational design; business transformation and process management

Lars Mieritzresearch VP

Tina NunnoVP distinguished analyst

David Nortonresearch director

foCus areas: PPM Maturity; Metrics and Performance Management; business Value of it

foCus areas: it organizational Politics; Working with the board of directors; executive Communications; it Governance; Cio role and it Leadership

foCus areas: development Methodologies; application Governance and strategy; enterprise-Class agile development; business Process analysis (bPa)

Matt Lightresearch VP

Andy KyteVP and Gartner fellow

Richard HunterVP distinguished analyst

foCus areas: application development Methods and Processes; enterprise Project Management, PMo; Project and Portfolio Management tools; requirements Management; Cost optimization: Project realignment, demand Prioritization, Communication

foCus areas: it Modernization; it strategy; application strategy; application Governance; application Portfolio Management

foCus areas: it risk; it Value; it Governance; organizational Change Management

Matt HotleVP distinguished analyst

Anthony HendersonVP Consulting

foCus areas: Project and Portfolio Managmeent; ad Methods and Processes; ad strategy and Governance

foCus areas: Program and Project Management; PMo design and implementation; Project Portfolio Management; enterprise-wide systems implementations; business transformations

Jim Dugganresearch VP

Heather Colella

Robert HandlerVP distinguished analyst

Donna Fitzgeraldresearch VP

foCus areas: application development tools and Governance; application Lifecycle Management; application Portfolio Management; Legacy Portfolios and systems; software Change Management

foCus areas: it governance; it strategic planning; competitive advantage and business transformation

foCus areas: application development Methods and Processes; enterprise Project Management, PMo; Project Management; structure, roles and responsibilities; Project Portfolio optimization, Prioritization; PPM/PM Cost optimization strategies; Project/Program/Portfolio Complexity

foCus areas: aligning it and business strategy; development/Planning, roles and responsibilities, Processes; it Governance; structure, roles and responsibilities; Leadership development and team development; Project Management; Methodologies, Processes, organization; Project/Program Management office

GARTNER PREDICTS

Demand for dynamic

and transformative

project leaders who

can blend project and

change management

skills will grow by

about 75% in the next

few years.


Solution ShowcaseDevelop a “shortlist” of technology providers who can meet your particular needs. We offer you exclusive access to some of the world’s leading technology and service solution providers in a variety of settings.

Planview helps enterprises drive innovation, become more agile and efficient, and improve their business performance. for more than 20 years, leading organizations have been making better decisions using our solutions to optimize the planning and execution of their business strategy. as the market leader in portfolio management, we combine a passion for customer success with a commitment to innovation and thought leadership. follow us on twitter: @Planview www.planview.com

asta’s project, portfolio and resource management software, asta Powerproject, delivers flexibility from simple project planning to highly complex portfolio management, whilst ensuring efficient resources utilization.www.astadev.com

daptiv is the leading saas PPM solution with over 100,000 subscribers. daptiv helps companies improve their strategic planning and project execution through flexible PPM solutions.www.daptiv.com

Project objects is a leading and innovative Cloud PPM solutions provider, delivering a comprehensive enterprise Program & Project intelligence platform based on international PPM best practices and methodologies. www.projectobjects.com

Genius Project delivers a highly flexible and configurable enterprise software allowing your organization to support top down and bottom up project portfolio management and planning.www.geniusproject.com

antura Projects is a complete solution for project, portfolio and resource management. experience the perfect combination of powerful features, great flexibility, fast deployment and outstanding usability. www.antura.com

upland software is a leading cloud provider of enterprise work management applications, offering a family of best-of-breed products for both portfolio-level and execution-level PPM audiences. www.uplandsoftware.com

software aG’s alfabet platform helps enterprises understand when, where and how to change the it portfolio, which improves it investment decisions and reduces transformational risks. www.softwareag.com

Hydra offers unique PPM and Psa software solutions to optimize resources utilization and drive professional services efficiency, providing visibility and information to support intelligent decision making. www.hydra-management.com

bestoutcome is a Portfolio, Project management consultancy that provides PPM tools, i.e. PM3, PM3Health, PM3retail, Pm3time and Consultancy services. www.bestoutcome.com

Premier sponsor

Silver sponsors

Changepoint’s professional services automation and project portfolio management software is relied upon by leading technology companies, and service focused it organizations worldwide. Managing critical customer business processes allowing technology services and it teams to deliver more value and achieve efficiencies, make smarter business decisions, while operating with strong financial acumen. www.changepoint.com

Clarizen uniquely combines true social collaboration with powerful project management to align your team and drive increased productivity and profitability. fast to deploy and easy to use, Clarizen harnesses the power of the cloud to help you build high-performance teams and achieve operational excellence. www.clarizen.com

HP is leading provider of Project and application Portfolio Management, resource Management, agile Project Management and application Lifecycle Management solutions and provides the capabilities needed to help you deliver the most important applications for your business on time and with the required functionality — without sacrificing speed and quality. www.hp.com/go/ppm

Meisterplan is software for interactive project portfolio management. it helps you build a portfolio that accounts for strategy, resource capacity and budget. you can easily simulate different plan scenarios and discover the implications immediately. use Meisterplan stand-alone or as business intelligence on top of PPM software you already have. meisterplan.com/en

Pcubed is a well-established trusted partner for organizations that need to successfully deliver change and transformation initiatives. our global reach ensures we are where our clients need us to be and we are passionate about delivering all projects on time and on budget, this is what we do.www.pcubed.com

Platinum sponsors

Media partners Association partner

Sponsorship opportunities

For further information about sponsoring this event:

Telephone: +44 1784 267456

Email: [email protected]

• Coverageofemergingnewissuessuch as creating an EPMO, keeping ahead of digitalization

• DeepercoverageofITgovernance:from effective decision-making to compliance, resulting in improved prioritization

• Encourageutilizationofagiletechniques and improve collaboration in your organization

• Morecoverageontheshiftfrom‘passive’ PMO to an ‘activist’ PMO

• Adviceonhowtokeepyourenterprise focused on key priorities anddriveparticipationwithinyourcompany from non-IT stakeholders

Gartner PPM & IT Governance Summit 20149 – 10 June | London, UK gartner.com/eu/ppm

©2014Gartner,Inc.and/oritsaffiliates.Allrightsreserved.GartnerisaregisteredtrademarkofGartner,Inc.oritsaffiliates.Formoreinformation,[email protected].

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gartner ppm & it governance summit 2014 · 4 gartner ppm & it governance summit 2014 agenda...

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