games, interactivity, gamification for learning: creating engaged learners

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Page 1: Games, Interactivity, Gamification for Learning: Creating Engaged Learners

1 http://www.kaplaneduneering.com/kappnotes/

Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Session#: 210

Title: Games, Interactivity and Gamificaiton for Learning: Creating

Engaged Learners

Date: Monday, February 18

Time: 9:15-10:15 AM

Contact Information:

Karl Kapp

Email: [email protected]

Twitter: @kkapp Slides available on Slideshare.net

Revision 1.0

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Agenda

In this session, we are going to cover the following topics:

Definition of Gamification • What is “Game-based thinking?”

Avatars for Learning

• We’ve always wanted to be an Avatar • Learners interact with avatars • Avatar experiences translate to real-life

Learning Transfer

• Simulation/Games translate learning better than classroom • Simulation/Game doesn’t need to be enjoyed to be educational

Flow

• Sense of flow influenced by sense of “presence” • Interactivity is important • Matching skills to task helps flow

Game Perspective

• First-person vs. Third-Person • Perspective Matters

Putting It All Together

• Inventory Observation • Pro-Social Gaming

? Question

Think about games/simulations you’ve played and how they impact you.

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Objectives Here are the objectives for the presentation:

• What does research say about 3D avatars, storytelling and games/simulations for learning?

• Learn to add game-based elements to your toolkit

• Understand how learning can be transformed with gamification—by using experience points, game-based storytelling and leader boards

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Definition

Gamification:

“Gamification is using game-based mechanics, aesthetics and game thinking to engage people, motivate action, promote learning, and solve problems.”

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Avatars for Learning Avatar Research

Several studies have been conducted showing the effectiveness of avatars for instruction.

• An experience as an avatar can change a person’s real life perceptions. In a study conducted by Yee and Bailenson (2006), it was found that negative stereotyping of the elderly was significantly reduced when participants were placed in avatars of old people compared with those participants placed in avatars of young people.[4]

• Watching an avatar that looks like you performing an activity influences you to perform a similar or same activity in the future. Creating avatars and having a learner perform a task as an avatar influences a person’s actual behavior outside of the virtual environment. In one study, users watched an avatar that looked like them exercising and losing weight in a virtual environment, the result was that those that watched the avatar of their self subsequently exercised more and ate healthier in the real world as compared to a control group. This as reported by Fox and Bailenson (2009).[5] In similar study conducted by Yee, Bailenson & Ducheneaut, (2009), had three control group.[6] One where participants were exposed to an avatar representing themselves running on a treadmill, the second with avatar running that did not represent the participant and the third group with avatar representing themselves loitering. Within 24 hours, after the experiment, participants who were exposed to the avatar running that represented themselves exercised significantly more than those in the other conditions.

• Watching an avatar that resembles yourself changing in some way impacts future decisions. A study by Ersner-Hershfield et al. (2008) found that when college-aged students observed their avatar ageing in a virtual mirror, they formed a psychological connection to their “future self” and decided to invest more money in a retirement account as opposed to a control group.[7]

• Behavioral changes occurring in a virtual environment can transfer to the physical environment. In a study by Yee and Bailenson (2007) comparing the heights of avatars, it was found that participants with taller avatars behaved more confidently in a negotiation task than participants with shorter avatars; specifically, they were more willing to make unfair splits in negotiation tasks. In contrast, participants with shorter avatars were more willing to accept unfair offers than those who had taller avatars.[8] Then Yee et. al. (2009) found behavior changes originating within the virtual environment transferred to subsequent face-to-face interactions.[9] In the study, participants were placed in an immersive virtual environment and were given either shorter or taller avatars. They then

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interacted with a human confederate for about 15 min. In addition to causing a behavioral difference within the virtual environment, the authors found that participants given taller avatars negotiated more aggressively in the subsequent face-to-face interaction with the confederate than participants given shorter avatars.[10]

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Learning Transfer

• Trainees’ gain higher confidence in applying learning from a training session to their job when the training is simulation game based. The research evidence suggests the use of simulations to enhance the confidence trainees have in their ability to apply the skills learned in the training to their job. In a meta-analysis of more than 60 studies with 6,476 participants, it was found that trainees receiving instruction via a simulation game had 20% higher confidence they had learned the information taught in training and could perform the training-related tasks (self-efficacy) than trainees in a comparison group of more traditional methods. (5 stars)

Reference: Sitzmann, T. (in press) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology and Sitzman, T. & Ely, K. (2010) A meta-analytic examination of the effectiveness of computer-based simulation games. ADL Research Lab. Retrieved on November 9, 2010 from http://www.adlnet.gov/Technologies/Evaluation/Library/Document%20Homepages/Literature%20Reviews%20and%20Meta-Analyses.aspx

• Simulations embedded in a program of instruction are better tools for learning than stand alone simulations. Trainees learn more from simulations games that are embedded in a program of instruction than when simulation games are the sole instructional method. When simulation games were used as a supplement to other instructional methods, the simulation game group had higher knowledge levels than the comparison group. However, when simulation games were used as standalone instruction, trainees in a comparison group learned more than trainees in the simulation game group. (5 stars)

Reference: Sitzmann, T. (in press) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology and Sitzman, T. & Ely, K. (2010) A meta-analytic examination of the effectiveness of computer-based simulation games. ADL Research Lab. Retrieved on November 9, 2010 from http://www.adlnet.gov/Technologies/Evaluation/Library/Document%20Homepages/Literature%20Reviews%20and%20Meta-Analyses.aspx

• Simulation games don’t have to be entertaining to be educational. In a meta-analysis of studies, the research indicated that trainees learned the same amount of information in simulation games whether the games were ranked high in entertainment value or low in entertainment value. There does not appear to be a correlation between the entertainment value of a simulation game and its educational merit. (5 stars)

Reference: Sitzmann, T. (in press) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology and Sitzman, T. & Ely, K. (2010) A meta-analytic examination of the effectiveness of computer-based

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simulation games. ADL Research Lab. Retrieved on November 9, 2010 from http://www.adlnet.gov/Technologies/Evaluation/Library/Document%20Homepages/Literature%20Reviews%20and%20Meta-Analyses.aspx

• Trainees learn more from simulations games that actively engage trainees in learning

rather than passively conveying the instructional material. When the majority of the instruction in a simulation game was passive, the comparison group learned more than the simulation game group. However, when the majority of the instruction in the simulation game was active, the simulation game group learned more than the comparison group. These findings suggest that simulation games are more effective when they actively engage trainees in learning the course material. (5 stars)

Reference: Sitzmann, T. (in press) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology and Sitzman, T. & Ely, K. (2010) A meta-analytic examination of the effectiveness of computer-based simulation games. ADL Research Lab. Retrieved on November 9, 2010 from http://www.adlnet.gov/Technologies/Evaluation/Library/Document%20Homepages/Literature%20Reviews%20and%20Meta-Analyses.aspx

• Trainees participating in simulation game learning experiences have higher

declarative knowledge, procedural knowledge and retention of training material than those trainees participating in more traditional learning experiences. Post-training declarative knowledge, post-training procedural knowledge and retention of the training material is higher for trainees participating in a simulation game experience than the comparison groups. In examining the effectiveness of computer-based simulation games related to comparison groups, it was found that declarative knowledge was 11% higher for trainees taught with simulation games than a comparison group; procedural knowledge was 14% higher and retention was 9% higher. (5 stars)

Reference: Sitzmann, T. (in press) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology and Sitzman, T. & Ely, K. (2010) A meta-analytic examination of the effectiveness of computer-based simulation games. ADL Research Lab. Retrieved on November 9, 2010 from http://www.adlnet.gov/Technologies/Evaluation/Library/Document%20Homepages/Literature%20Reviews%20and%20Meta-Analyses.aspx

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Flow Undergraduate college students at a university in the Southeast region of the United States were chosen as participants, and data were collected in April 2009, entailing 42 usable surveys. This study demonstrated that flow experiences in 3D virtual worlds had a significant and positive impact on students' attitudes toward e-learning. This study found that the quality of engaging and pleasant experiences is influenced by three factors: the skills available to tackle challenging tasks, the perception of interactivity in the virtual learning experience, and the degree of presence sensation perceived by students.

Student Attitude Toward Virtual Learning in Second Life: A FlowTheory Approach. Yu-Chih Huang1 [email protected] Backman, Sheila J. Backman, Kenneth F. Source:Journal of Teaching in Travel & Tourism; Oct-Dec2010, Vol. 10 Issue 4, p312-334, 23p, 5 Charts

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Game Perspective

Research has found that a person is more likely to adjust their self-concept to match a desired behavior if that behavior is imagined from a third-person, observer’s perspective rather than a first-person, experiencer’s perspective. The research strongly suggests that the idea of ‘‘picturing yourself’’ performing a desired behavior may, “in fact, be an effective strategy for translating good intentions into practical actions.”

In one study before the 2004 U.S. presidential election, researchers asked registered voters in Ohio to picture themselves voting in the election from either a first-person perspective (looking through their own eyes) or a third person perspective (observing themselves as if in a movie looking over their shoulder). [11]

The individuals who pictured them self voting from a third-person perspective adopted a stronger pro-voting mind-set; they indicated they were more likely to vote. Not only did they think they were more likely to vote. They were more likely to vote. Those people who pictured self voting in third person were significantly more likely to vote in the election than those who pictured themselves voting in first-person.

Other studies in autobiographical memory shows that the visual perspective people use to picture a past event affects their present emotions, self-judgments, and even behavior. Perspective matters when visualizing activities and translating those visualizations into changes. [12]

Additionally, the changes in behavior are even stronger when photographs are used to depicting the desired behavior. It is believed by researchers in the field of autobiographical memory that manipulations of perspective in 3D virtual environments should work like manipulations in mental imagery, maybe even better since with the VIE you could more carefully control the image whereas with mental imagery you are relying on people maintaining the perspective you instruct on their own.[13]

Translating this concept to games/simulations, the actions in a game/simulation are best presented from the third-person perspective. Often in these environments, the learner is looking over his or her own shoulder. That perspective may lead to more behavior change than asking the learners to witness their activities in first-person as is often in the case in a simulation or in a role-play that occurs within a traditional classroom environment.

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Putting It All Together The question, “does playing prosocial video games cause prosocial behavior and prosocial thoughts?” To find out the answer the researchers conducted an interesting experiment placing the subjects of the experiment in a position to assist others or not assist them after the subjects had played a prosocial video game. The subjects who played a prosocial video game were more willing to help than the other experimental groups. An experiment was designed to examine the impact of prosocial, aggressive and neutral games on spontaneous, unrequested assistance. The researchers used a method that is commonly used as a measure of spontaneous, unrequested assistance; they would “accidently” spill pencils on the floor and observe whether or not the subjects assisted in picking them up. First the researches randomly assigned subjects ranging in age from 19 to 43 to one of three video game conditions. The prosocial game was Lemmings, in that game the object is to help a group of animals, called Lemmings, get to safety. The basic objective of the game is to guide the lemmings through a number of obstacles to a designated exit and save the required number of lemmings to win.

Figure 1: In the prosocial game Lemmings, you win by helping others.

The aggressive game was Lamers which is the exact opposite of Lemmings, in Lamers, the player has an arsenal of weapons and attempts to destroy as many lemmings as possible so they do not reach their intended destination, if enough lemmings are destroyed, the player wins.

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Figure 2: In Lamers, the object is to shoot and kill the Lamers. Notice the arsenal of weapons.

The neutral game was Tetris. Tetris, for those who may not know, is a puzzle game with a number of random shapes the player manipulates to complete a solid row of blocks.

Figure 3: Tetris is the neutral game.

After a subject played a video game for 8 minutes, at that point, the researcher came into the room, acted as if they were reaching for a questionnaire and spilled a cup of pencils. The researcher then waited five seconds to see if the subject would help. It turns out that the subjects who played the prosocial video game were more likely to help pick up the pencils than those who had played the neutral or aggressive game. In total 18 subjects played the prosocial game and 12 (67%) helped to pick up pencils, 18 subjects played the neutral game and 6 (33%) helped with the pencils. Of the 18 subject who played the aggressive game, 5 (28%) helped pick up. Most subjects who played the prosocial game exhibited prosocial behavior, they helped to pick up the pencils.

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References [1] Kapp, K. M., and O’Driscoll, T. Learning in 3D: Adding a New Dimension to Enterprise Learning and Collaboration. New York: Pfeiffer, 2010. This section is based on information originally published in this book.

[2] Gee, J. P. Why Video Games are Good for Your Soul: Pleasure and Learning. Melbourne: Common Ground, 2005 and Gee, J.P. Situated Language and Learning: A Critique of Traditional Schooling. London: Routledge, 2004.

[3] Tremmel, P., In Virtual World Real-World Behavior and Biases Show Up. (2008, September, 11) Retrieved May 30, 2009, from Medical News Today at www.medicalnewstoday.com/articles/121006.php. And Bower, B., Playing for real in a virtual world. (2009, March, 28) Science News, Vol. 175 Issue 7, p15-15, 1/2p.

[4] Yee, N., & Bailenson, J.N. (2006). Walk a mile in digital shoes: The impact of embodied perspective-taking on the reduction of negative stereotyping in immersive virtual environments. Proceedings of PRESENCE 2006: The 9th Annual International Workshop on Presence. August 24- 26, Cleveland, Ohio, USA.

[5] Fox, J. & Bailenson, J. N. (2009). Virtual self-modeling: the effects of vicarious reinforcement and identification on exercise behaviors. Media Psychology. 12, 1–25.

[6] Yee, N., Bailenson, J.N., & Ducheneaut, N. (2009). The Proteus Effect: Implications of transformed digital self-representation on online and offline behavior. Communication Research, 36 (2), 285-312.

[7] Ersner-Hershfield, H., Bailenson, J. & Carstensen, L. L. (2008). A vivid future self: immersive virtual reality enhances retirement saving. Chicago, IL: Association for Psychological Science.

[8] Yee, N. & Bailenson, J. N. (2007) The proteus effect: the effect of transformed self-representation on behavior. Human Communication Research. 33, 271-290.

[9] Yee, N. & Bailenson, J. N. & Ducheneaut, N. (2009) The Proteus effect implications of transformed digital self-representation on online and offline behavior. Communication Research. 36, 285-312.

[10] Baylor, A. L. & Kim, Y. (2005). Simulating instructional roles through pedagogical agents. International Journal of Artificial Intelligence in Education, 15(1), 95-115.

[11] Libby, L.K., Shaeffer, E.M., Eibach, R.P., & Slemmer, J.A. ( 2007) Picture yourself at the polls: Visual perspective in mental imagery affects self-perception and behavior. Psychological Science. Vol. 18: 199-203.

[12] Libby, L.K., Eibach, R.P., & Gilovich, T. (2005) Here's looking at me: The effect of memory perspective on assessments of personal change. Journal of Personality and Social Psychology. Vol. 88: 50-62. And McIsaac, H.K., & Eich, E. (2002). Vantage point in episodic memory. Psychonomic Bulletin &

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Review, 9, 146–150. And Robinson, J.A., & Swanson, K.L. (1993). Field and observer modes of remembering. Memory, 1, 169–184.

[13] Lisa, L. Personnel correspondence, May 23, 2011.

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Content for this handout exerted from “The Gamification of Learning and Instruction” by Karl M. Kapp

Presenter Bio: Karl Kapp (Pronounced “Cop”) is a professor of instructional technology at Bloomsburg University in Bloomsburg, PA and is author of four books. Two of which are related to this topic. He is author of Gadgets, Games and Gizmos for Learning which discusses how to use technology tools (Games, simulations, mobile devices and Web 2.0) to transfer learning from experienced, veteran employees to the new generation of employees through the effective use of technology.

He is co-author with Tony O’Driscoll of the book Learning in 3D: Adding a New Dimension to Enterprise Learning and Collaboration which discusses the use of 3D virtual worlds for serious learning.

His fifth book is The Gamification of Learning and Instruction where much of today’s subject is discussed in more detail. In his latest book, Karl is exploring the research and theoretical foundations behind effective game-based learning. In his latest book, he is examining everything from variable reward schedules to the use of avatars to games that teach pro-social behaviors.

Karl also keeps busy by teaching an Instructional Game Design Class at Bloomsburg University, consulting with educational companies implementing gamification into their curriculums and as a Co-Principle Investigator on a National Science Foundation grant to teach middle school students engineering concepts through online gaming.

Follow his blog by Googling “Kapp Notes” or following him on Twitter @kkapp

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Twitter:@kkapp

By Karl M. KappBloomsburg UniversityGamification of Learning and Instruction Session W403

The “Immernet”: Immersive Learning through Games, Gamification and Virtual 

Worlds

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Interactivity (I) + Immersion (I) = Sustained Engagement (E)Results in meaningful learning.

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Ripped from the pages of “The Gamification of Learning and 

Instruction”

Ripped from the pages of “The Gamification of Learning and 

Instruction”

Latest Slides for This Presentation

Google “Kapp Notes”

Latest Slides for This Presentation

Google “Kapp Notes”

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1Agenda

What are three simple, low‐tech techniques for creating engaging learning experiences?

What are four instructional design methods that encourage immersive learning

2

3How do I, create learning experiences tied to interactivity, immersion and game‐based elements? 

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Malone’s Theory of Intrinsically Motivating Instruction 

Challenge Fantasy Curiosity

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Challenge

Jones, B., Valdez, G., Norakowski, J., & Rasmussen, C. (1994). Designing learning and technology for educational reform. North Central Regional  Educational Laboratory. [Online]. Available: http://www.ncrtec.org/capacity/profile/profwww.htm and Schlechty, P. C. (1997). Inventing better schools: An action plan for educational reform. San Francisco, CA: Jossey‐Bass. Chapter 2 “The Gamification of Learning and Instruction.”

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Fantasy– There are both cognitive and emotional reasons for evoking fantasy. Cognitively a fantasy can help a learner apply old knowledge to understand new things and help them remember the content. Emotionally, a person can connect with the experiences and not bring with it “real-world” concerns or fears.

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Challenge and Consolidation– Good games offer players a setof challenging problems and then let them solve these problemsuntil they have virtually routinized or automated their solutions.

Games then throw a new class of problem at the players requiringthem to rethink their now, taken-for-granted mastery, learnsomething new, and integrate this new learning into their old mastery.

James Paul Gee, University of Wisconsin-Madison

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Self‐Determination Theory

• Self‐Determination Theory– Autonomy– Competence– Relatedness

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Autonomy or Producers– Players are producers, not just consumers, they are “writers” not just “readers.” Even at its simplest level, players co-design games by the action they take and decision they make.

James Paul Gee, University of Wisconsin-Madison

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Competence or Pleasantly Frustrating– Good games stay within, but at the outer edge, of the players “regime of competence” (diSessa, 2000) Challenges in a game are challenging but feel “doable.”

This is motivational. (Confidence from the ARCS model of motivation.)

James Paul Gee, University of Wisconsin-Madison

diSessa, A. A. Changing Minds: Computers, Learning and Literatcy. Cambridge, Mass.: MIT Press, 2000.

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Performance before Competence– Good video games operate by a principle just the reverse of Most training modules: performance before competence (Cazden, 1981).

Players can perform before they are competent, supported by the design of the game. It is learning by doing.

James Paul Gee, University of Wisconsin-Madison

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Relatedness– This is experienced when a person feels connected to others. It can either be in real-time or related to players who have played before through such items as a leaderboard or artifacts left by other players.

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Are game effective for learning?

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Yes!RetentionType of Knowledge

% Higher

Retention 9%Procedural 14%Declarative 11%

Sitzmann, T. (2011) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology .Review of 65 studies. Chapter 4 “The Gamification of Learning and Instruction.”

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RetentionType of Knowledge

% Higher

Retention 9%Procedural 14%Declarative 11%

Percentages of ImpactIt wasn’t the game, it was

level of activity in the game.

In other words, the engagement of the learner in the game leads to learning.

Sitzmann, T. (2011) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology .Review of 65 studies. Chapter 4 “The Gamification of Learning and Instruction.”

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Do simulation/games have to be entertaining to be educational?  

NO

Sitzmann, T. (2011) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology .Review of 65 studies. Chapter 4 “The Gamification of Learning and Instruction.”

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Yes, 20% higher confidence levels.

Do Simulation/games build more confidence for on the job application of learned knowledge than 

classroom instruction.

Sitzmann, T. (2011) A meta-analytic examination of the instructional effectiveness of computer-based simulation games. Personnel Psychology .Review of 65 studies. Chapter 4 “The Gamification of Learning and Instruction.”

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Engagement

PedagogyGame

EducationalSimulation

Fact: Instructional games should be embedded in instructional programs that include debriefing and feedback. 

Instructional support to help learners understand how to use the game increases instructional effectiveness of the gaming experience.

g

Hays, R. T. (2005). The effectiveness of instructional games: A literature review anddiscussion. Naval Air Warfare Center Training Systems Division (No 2005‐004). Chapter 4 “The Gamification of Learning and Instruction.”

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Example

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Enspire Learning: http://www.enspire.com/

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Enspire Learning: http://www.enspire.com/

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Enspire Learning: http://www.enspire.com/

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TransferThe ability of simulations to teach skills that transfer to real‐life, on‐the‐job situations seems abundantly positive… Computer‐based simulations—assessed as an alternative to other means of training, as a supplement to other means of training, as a device to combat skill decay in experienced trainees, and as a means of improving performance levels as they stand prior to training—show positive results for transfer a majority of the time.

In 22 out of 26 studies, trainees demonstrated equal or superior transfer to the control group from simulations.

Shenan HahnADL Research and Evaluation Team

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Recommendations 1) Use a game/simulation to provide a context for the learning. 

2) Don’t focus on “entertainment.” 

3) Carefully craft the simulation/game to provide opportunities to increase engagement and interactivity to increase learning.

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Use game-based mechanics, aesthetics and game thinking to engage people, motivate action,

promote learning, and solve problems.

Gamification

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http://success.adobe.com/microsites/levelup/index.html

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Use  measurement achievements instead of completion achievements to increase intrinsic motivation through feedback. 

Locke, E.A., & Latham, G.P. (2002) Building a practially useful theory of goal setting and task motivation: A 35‐year Odyssey. American Psychologist, 57(9), 705‐717 Chapter 11: “The 

Gamification of Learning and Instruction”

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Primarily use expected achievements so players can establish goals for themselves and create a schema of the learning environment.  

Schooler, L.J., & Anderson (1990) The disruptive potential of immediate feedback. The proceedings of the Twelfth Annual Conference of the Cognitive Science Society, Cambridge, MA. Chapter 11: “The Gamification of Learning and Instruction”

http://www.coursehero.com/courses/

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Some people think Gamification is only about points, badges and rewards…

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… if it was, this would be the most engaging game in the world.

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… but the possibilities of “gamification” are far larger than points, badges and rewards.

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Elements of Immersive Environments that Aid Learning

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Elements of Immersive Environments that Aid Learning

NOT Enough Time 

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Elements of Immersive Environments that Aid Learning

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Elements of Immersive Environments that Aid Learning

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Story

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Researchers have found that the human brain has a natural affinity for 

narrative construction.

Yep, People tend to remember facts more accurately if they encounter them in a story rather than in a list.

And they rate legal arguments as more convincing when built into narrative tales rather than on legal precedent.

Carey, B. (2007) this is Your Life (and How You Tell it). The New York Times. Melanie Green http://www.unc.edu/~mcgreen/research.html. Chapter 2 “The Gamification of Learning and Instruction. 

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1. Characters

Story Elements

5. Conclusion

2. Plot (something has to happen).

3. Tension

4. Resolution

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NikePlus Stats for Karl

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Re‐design the Instruction to Start with a Challenge

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Recommendations 

• Embed facts to be learned in the context of stories.

• Start the learning process by providing a challenge to the learner.

• Provide a progression from simple to more difficult tasks.

• Use stories that are related to the context of the desired learning outcome. 

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We’ve Always Wanted Characters

Characters

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On tests involving different word problems, the group who had a character explain the problems generated 30% more correct answers than the group with  just on‐screen text.

Animated pedagogical agents (characters) can be aids to learning.  A “realistic” character did not facilitate learning any better than a “cartoon‐like” character.

Clark, R., Mayer, R. (2011) E-Learning and the Science of Instruction: Proven Guidelines for Consumers and Designers ofMultimedia Learning. New York: Pfeiffer. Pg. 194. Chapter 4 “The Gamificaiton of Learning and Instruciton”

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Avatar as Teacher

Research indicates that learners perceive, interact socially with and are influenced by anthropomorphic agents (characters) even when their functionality and 

adaptability are limited.

Baylor, A. 2009 Promoting motivation with virtual agents and avatars: R ole of visual presence and appearance. Philosophical Transactions of the Royal B  Society. 364, 3559–3565. Chapter 4 “The Gamification of Learning and Instruction”

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Mentor

Motivator

Expert

Are two avatars better than one?

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Mentor

Motivator

Expert

Yes, two avatars are better than one.

Baylor, A. L. & Kim, Y. (2005). Simulating instructional roles through pedagogical agents. International Journal of Artificial Intelligence in Education, 15(1), 95-115. Chapter 4 “The Gamification of Learning and Instruction”

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http://codebaby.com/elearning‐solutions/examples/

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http://codebaby.com/elearning‐solutions/examples/

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Recommendations • Use characters/agents to model desired behavior.

• Use characters/agents to provide feedback and instruction to learners.

• Characters should  speak in a natural, conversational tone.

• Use two characters, one for coaching and one for expertise is better than just having one character trying to do both.

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Levels

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Games provide different levels for different points of 

entry. 

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Scaffolding: Process of controlling the task elements that initially are beyond the learner’s capacity. 

Guided Practice. Step‐by‐step instructions and then fading of 

instruction

Having different entry points into a learning module provides players with a comfort level that they can enter the learning and be successful.

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Many of the instructional methods that are effective for novices either have no effect or, in some cases, depress 

the learning of learners with more expertise.  

Training designed for learners with greater prior knowledge requires different instruction methods than 

training designed for novice learners.  

Clark, R., Nguyen, F. & Sweller, J. (2006) Efficiency in Learning: Evidence‐based guidelines to manage cognitive load. Pfeiffer. Page 247. Chapter 7 and 7  of “The Gamification of Learning and Instruction.

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Recommendations 

• Allow different entry points into the instruction.

• Provide a level demonstrating the needed skill, task or concept, create a level with guided practice and create a level  that allows the player complete freedom to perform the task or apply the concept on his or her own.

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Do not view virtual worlds as a next step in “how” classroom‐based learning 

will be delivered.

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Instead, ask what kind of learning can this new technology can enable.

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Human interaction around a task where peer‐to‐peer or group learning is enabled.

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By adding immersion to the equation, organizations can allow for higher quality learning interactions between employees 

who work at a distance.

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Learning content not organized around the work context causes unnecessary overhead for the learner.

Learners tend to prefer instructions over instruction.

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Simulated environments always made sense in Medicine, Military and Aviation. Now they make sense 

for Factories, Call Centers, Retail Stores and other “work” environments.

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First Experiment indicated that playing the game Darfur is Dying resulted in a greater willingness to help the Darfurian people than reading a text conveying same information.

Peng, W., Lee, M., & Heeter. (2010) The effects of a serious game on role taking and willingness to help. Journal of Communications. 60, 723-724. Chapter 5 of “The Gamificaiton of Learning and Instruction.

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Second Experiment indicated that playing the game Darfur is Dying resulted in a greater role taking and willingness to help than either game watching or text reading.

Peng, W., Lee, M., & Heeter. (2010) The effects of a serious game on role taking and willingness to help. Journal of Communications. 60, 723-724. Chapter 5 of “The Gamificaiton of Learning and Instruction.

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1) Interactivity of games leads to higher knowledge retention for declarative and procedural knowledge.

2) Embed facts to be learned in the context of stories. 3) Games/Simulations do not need to be fun to be educational.4) On screen characters can enhance e‐learning.5) Two on screen characters (mentor and expert) are better 

then one.6) Use stories rather than bulleted lists to present facts.7) Present learners with a difficult challenge to engage and 

motivate them. 8) Use stories that are related to the context of the desired 

learning outcome. 9) Allow different entry points/levels into the instruction.10) Games can be more influential than reading about a subject.

Take‐Away

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Contact Karl via Twitter or email

Twitter:@[email protected]:@[email protected]