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  • www.scta.gov.sa

    Z Company 4770033

  • Document Name Page: 1

    Galileo Training Services Galileo Fares Trainee Manual

  • 2 / Galileo Fares

    Disclaimer This guide should be used for guidance purposes only and should not be relied upon as taxation or legal advice, nor used in substitution for obtaining your own taxation or legal advice.

    No reliance may be placed on the information contained in this document. Galileo disclaims all representations made in this guide, including but not limited to representations as to the quality and accuracy of the information contained in this document. This guide is subject to change without notice.

    Neither the whole nor any part of this document shall be disclosed to any party in any form without the written consent of Galileo International.

    Trademarks Galileo International may have patents or pending patent applications, trademarks copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written license agreement from Galileo International.

    All other companies and product names are trademarks or registered trademarks of their respective holders.

    Copyright 2007 Galileo International. All rights reserved.

    All Travelport logos and marks as well as all other proprietary materials depicted herein are the property of Travelport and/or its subsidiaries. Copyright 1999-2007. All rights reserved.

    Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or non-disclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchasers personal use without the written permission of Galileo International. In Australia and New Zealand Galileo by Travelport operate as Galileo Southern Cross.

    Authoring This document was authored by Galileo Training Services, Sydney, Australia

    This version was completed October 2007

  • Trainee Guide (October 2007) / 3

    Welcome

    This guide will instruct you in the use of Galileo Fares.

    Galileo Fares provides access to worldwide airfares and rules, permits you to automatically quote airfares for a booking file, and also allows you to construct fares manually.

    The Galileo Fares system is a source of reference which you can use in conjunction with your own fares knowledge and skills.

    Objectives

    After completing this course you should have an understanding of how to:-

    Access worldwide airfare data. View airfare rules. Obtain Automatic Fare Quotes. Use Fare Amendment entries to modify your fare quotes. Use of Fare Quote Planner. Make use of Ticketed Point Mileage and Maximum Permitted Mileage

    surcharge calculations.

    Convert local and foreign currencies at the IATA Rate of Exchange (R.O.E) or current Bank Selling Rate (B.S.R.).

    This workbook assumes that you are:

    A proficient user of the Galileo system. Familiar with fare construction principles. Familiar with rules of special fares.

  • 4 / Galileo Fares

    Table of Contents UNIT 1 FARE DISPLAYS ........................................................................................6

    Fare Data .........................................................................................................7 Fare Display Basics.........................................................................................8 Search Qualifiers ...........................................................................................12 Fare Display Order ........................................................................................17 Short/Long Fare Displays .............................................................................18 Additional Entries .........................................................................................20 North American Fare Display .......................................................................21

    UNIT 2 FARE NOTES/RULES ...............................................................................26 Displaying Fare Rules ...................................................................................27 Fare Notes/Rules Summary...........................................................................29 North American Fare Rules...........................................................................31

    UNIT 3 FARE QUOTE...........................................................................................34 Fare Quote Basics..........................................................................................35 Fare Quote "Best Buy"..................................................................................38 Fare Quote Comparison ................................................................................39 Fare Quote Alternative ..................................................................................40 Filed Fares.....................................................................................................42 Fare Quote Modifiers ....................................................................................46 U.S.A. Itineraries...........................................................................................51 Fare Construction Codes ...............................................................................52 Fare Rules from Quote ..................................................................................53

    UNIT 4 FARE AMENDMENTS...............................................................................54 Fare Amendment Ladder...............................................................................55 Itinerary Amendments...................................................................................56 Fare Amendments .........................................................................................56

    UNIT 5 FARE QUOTE PLANNER...........................................................................58 Basic Fare Quote Planner ..............................................................................59 Advanced Fare Quote Planner.......................................................................62

    UNIT 6 ADDITIONAL FUNCTIONS........................................................................70 Fare Routing..................................................................................................71 Stop Press ......................................................................................................72 Unsaleable Fares ...........................................................................................73 Ticketed Point Mileage .................................................................................74 Mileage Auxiliary .........................................................................................75 Maximum Permitted Mileage........................................................................76 Currency Tables ............................................................................................77 Currency Conversions ...................................................................................78 R.O.E. Conversions.......................................................................................79 Tax Tables.....................................................................................................80

    INDEX .................................................................................................................82

  • Trainer Guide (October 2007) / 5

    Trainer Prior to commencing your Galileo Fares course you will need to ensure that the following example Booking Files have been created, or can be accessed (if necessary you can try **B-).

    1. TESTFARE

    2. TESTFAMILY

    3. TESTUSA

  • 6 / Galileo Fares

    Unit 1 Fare Displays

  • Trainee Guide (October 2007) / 7

    Fare Displays

    Fare Data Galileo Fares is reliant upon airlines providing accurate and up-to-date information on their fares. Currently Galileo Fares receives fares data from a total of five suppliers which are listed below, each airline is consulted to determine which is the most accurate and comprehensive supplier for their fares.

    Fares from the distribution companies are updated in Galileo Fares on the following schedule:

    Air Tariff Publishing Co. (ATPCO) Six times daily (3 times for International fares and 3 times for North American fares)

    SITA Daily - Mon. thru Fri.

    ABC International. Daily - Mon. thru Fri.

    Panrotas (South America) Monthly or as needed

    Additional international fare information is provided by the Official Airline Guide (OAG), the International Air Transport Association (IATA), Government and industry publications, and direct from airlines.

    Data is received in a variety of ways. Fares, add-ons and footnotes are transmitted to Galileo Fares electronically from all data suppliers. Routings and rules are received electronically or via paper advice, depending on the data supplier. Other data, such as tax information and IATA Rates of Exchange, are received by fax or telex.

    Updates to the Galileo Fares database are set to coincide with the start of the business day in each of the three IATA areas of the world. For example, when an agent opens for