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The Social Media MasterClass 2011 The Social Imperative Real Time Everything

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Part of the FutureWorld Social Media Masterclass series. Real Time Everything deals with the impact of real time data and real time behavior on business and society. Instant everything is a scary... and exciting place.

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Page 1: FutureWorld. Real Time Everything

The Social Media MasterClass 2011

The Social ImperativeReal Time Everything

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Most stats from Arthur Goldstuck’s World Wide Worx Research. Precious few are made up.

Real Time Everything!

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@pfeiffer44: “POTUS to address the nation tonight at 10.30pm eastern time”

- 1 May 2011, 9.45pm,

Dan Pfeiffer, Communications director at the White House

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Twitter explodes. Debate rages about whether Qaddafi had been killed or Bin Laden tracked

down.

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2900 Tweets per second.

22h00

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@keithurbahn: “So I’m told by a reputable person they have killed

Osama Bin Laden. Hot damn.”- 1 May 2011, 10.25pm

Keith UrbahnChief of staff for Donald Rumsfeld

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The rumour turns out to be true.- approximately 10.45pm

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@nytimes: “NYT NEWS ALERT: Osama bin Laden Is Dead, White House Says.”

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@foxnews: “FoxNews’ Chad Pergram confirms Osama bin Laden is dead usama

osamabinladen”

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@cnnbrk: “Osama bin Laden is dead usama osamabinladen”

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3200 Tweets per second.

22h45

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Just before Obama makes his address at 11.30pm…

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5106 Tweets per second.

23h25

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From 10.45pm – 2.20am on 1st and 2nd May 2011, there was an average of 3000 Tweets per second.

The highest sustained rate of Tweets. Ever.

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Everything is going “real time”.

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Why?

Because the mobile has squashed time and space.

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This is changing everything…

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From the way we discover information, to the way we share information, to the way we consume information and most importantly, the way we connect with others.

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It’s changing journalism...

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It’s changing public figures...

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Meme. Noun.

An idea, behaviour or style that spreads from person to person in a culture.

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And some Mr Visagie...

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The Real Time World can be a scary place for brands…

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#VodacomMovies #MemePower!

Dude! Where's my signal!You Haven't Got Mail

The Hunt for Red ReceptionHarry Potter and the Deathly Hallo...Hallo!..Hallo?

The Unsocial NetworkCrouching Tower, Hidden Signal

Dial HardNick and Norah's Infinite Disconnection

How Cell C Got Her Groove BackThe Phantom Of The Operator

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#VodacomMovies #MemePower!

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But if we think about it strategically, it can offer immense power to business…

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http://twitterfall.com/

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http://twitter.com/

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Now. With real time data, we’re also starting to see different methods of data visualisation

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Now imagine real time data in a business context...

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What would you like to know about your customers right now?

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What can you tell your customers about your business that will help them, right now?

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Real time information also causes its own set of problems.

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Customer: If data is real time, why isn’t service?