from hybrid spaces to experiencing augmented places

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AARHUS UNIVERSITY 27. JANUARY 2012 MT @ SH FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES MATTHIAS KORN PHD STUDENT 1 SH MT [email protected] HTTP://CS.AU.DK/~MKORN/ @MATSCH_O0

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Talk as part of the research seminars in media technology at Södertörn University, Huddinge, Sweden on January 27, 2012. Abstract: When mobile location-based systems interweave physical and digital spaces, augmented places emerge. I understand places as "the ways in which settings acquire recognizable and persistent social meaning in the course of interaction" (Dourish 2006: 299). Places can attain an augmented quality through the superposition of two modes of experience: physical and digital experiences. Technologies, I will argue, can help us to use this augmented quality for reflection and deliberation processes. Based on case studies, I will explore how physical and digital spaces are brought into connection and how this connection is experienced by users: To which extent are augmented places viewed as integrated wholes? How does technology mediate interaction with augmented places? In my presentation, I will address these questions drawing on examples from two participatory design cases in the domain of participatory urban planning and one study on the use of Foursquare, a location-based social networking service. The two participatory design cases explore questions of how 'being there' may facilitate reflection through the use of a mobile location-based discussion platform. The Foursquare study specifically investigates how the link between physical and digital is created and experienced by users.

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Page 1: From Hybrid Spaces to Experiencing Augmented Places

AARHUS UNIVERSITY 27. JANUARY 2012

MT @ SH

FROM HYBRID SPACES TO

EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN PHD STUDENT

1 SH MT

[email protected]

HTTP://CS.AU.DK/~MKORN/

@MATSCH_O0

Page 2: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

SITUATED DELIBERATION

›  Mobile location-based systems in the domain of participatory land use planning

›  Topics have a central spatial reference

 Does ‘being there’ add something new or

different to the discussion?

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Page 3: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

places

CONCEPTUAL FRAMING

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physical spaces

digital spaces

augmented places

hybrid spaces

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use, adapt, appropriate

use, adapt, appropriate

Page 4: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

FRAMING / CONCEPTUAL MODEL

›  Space is the physical 3-dimensional environment (the opportunity)

›  Places are spaces invested with meaning and understandings that frame appropriate behavior (the social reality)

– Harrison & Dourish 1996 ›  “Hybrid spaces arise when virtual communities [..] migrate to physical spaces

because of the use of mobile technologies as interfaces.” – de Souza e Silva 2006

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Page 5: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

RESEARCH QUESTIONS

›  How do users make that link between physical and digital spaces? How is that link mediated by technology?

›  How can we conceptualize augmented places? How are they perceived by users?

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Page 6: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 1: MOBILE DEMOCRACY

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Page 7: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 1: MOBILE DEMOCRACY

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De tilføjer alle deres kommentarer og tilkendegivelser

En lokal entrepreneur ser nu opslaget..

Mange andre borgere ser opslaget og tilkendegiver deres enighed

En anden borger, der kender byggereglementet, ser den første borgers opslag på sin mobil

en borger falder over et skilt han er utilfreds med

Det er bare ikke i orden!

han har ret! og det er pga. § 17,

stk. 14!

han tilkendegiver sin utilfredshed

De har ret! men hvorfor ikke opføre anstalten på søndermark hos mig? Den

bruger jeg jo ikke alligevel..

Han tilføjer relevante informationer til opslaget på mobil-demokrati

Den tredje borger tilføjer en alternativ placering med begrundelse til mobil-demokrati

en ansat hos kommunen ser de mange tilkendegivelser og kommentarer og tager sagen op med sine kolleger

Ja, måske skulle man overveje en anden løsning

De har

ret!!

-1

-2 -3

-79

Kommentarer§ 17, stk. 14

Kommentarer§ 17, stk. 14

Alternativ løsningSøndermark

Kommentarer§ 17, stk. 14

blablabla

blablabla

blablabla

Alternativ løsningSøndermark

KLIK!

..og arrangerer et offentligt møde for at diskutere de bedste foreslag

-----------------

---------

------------

Kommunen har et problem..Planlæggeren markerer alle byggegrundende på et kort

General Møller ser opslaget og får en idé..

men Hanne har en anden idé..Planlæggeren gennemser nu alle foreslagene

Jeg kunne nu godt tænke mig at det blev

brugt i den lokale park

Hvad skal vi gøre med al

den her grus?!

Vi kan ikke bare smide

den ud!

Vi kunne godt bruge det grus

i vores lejr!

Typical Features

Fighting spirit, frustrated, social, strong sense for local surroundings, been living

for a long time in the region.

About Claus

ACCOUNTANT, 45 YEARS OF AGE

Claus, lives in Stadil with his wife and a teenage son in a small community in

Western Jutland. In his spare time he is highly involved with the local sports

association as a treasurer, although he is really more passionate about

badminton.

He moved to Stadil 20 years ago after graduating from Aarhus School of

Business, and knows “everybody” in the village by now. A few years ago he

was deeply frustrated when he experienced some, in his opinion, injustices in

the municipalities’ sports funding. He realized that if politicians are not made

aware of his countryside of the municipality, they will pay less attention to it.

As such, he sees it as his duty to keep them aware. It fits his personality; self-

determined, and with a strong sense of justice. He is active in the local

community organization, although it is not his main leisure activity. He

sometimes volunteers in various community tasks, and takes pride in doing

something for his village, and the things they achieve by working together as a

community. Two or three times he has written letters to the local newspaper.

Technical Skills and Media Consumption

Subscribes to the local paper and reads it daily, along with watching the news

on DR1.

Uses the internet for various purposes, and uses Home Banking on his laptop.

Owns a fairly new Mobile Phone.

Persona 1: Claus

Bohøj, M.; Borchorst, N.G.; Bødker, S.; Korn, M. & Zander, P.-O. Public Deliberation in Municipal Planning: Supporting Action and Reflection with Mobile Technology. In Proc. of C&T 2011, June 29-July 2, Brisbane, Australia, 88-97.

Page 8: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 1: MOBILE DEMOCRACY

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Page 9: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 1: QUESTIONS

›  What is the distinct quality of a citizen “being there”, of “being in place”? How does it differ from being remote?

›  How can we exploit this quality and design for it?

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Page 10: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 1: EXAMPLE – AUGMENTED REALITY

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Page 11: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 1: EXAMPLE – MOOD

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Page 12: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 2: MENING@PARK

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Page 13: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 2: MENING@PARK

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Page 14: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 2: MENING@PARK

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Page 15: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 2: MENING@PARK

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Page 16: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 2: QUESTIONS

›  How can we facilitate citizens to make links between physical and digital spaces?

›  How can a discussion topic be intimately tied to a place?

›  How can people explore, find and access discussion topics that refer to physical spaces?

›  How can the place be represented in each topic?

Et forskningsprojekt ved

For yderligere information kontakt Matthias Korn ([email protected])

Kræver “Mening@Park” fra Android Market

Scan denne QR kode med din smartphone til at deltage i diskussionen.

Brug f.eks. Google Goggles, Barcoder Scanner eller QR Droid fra Android Market.

?

Hvad er din mening om stedet?Hvad mener de andre?

Nationalparkbesøgscenter i Kalø — et Mening@Park diskussionsemne

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Page 17: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 2: QUESTIONS

›  How can we facilitate citizens to make links between physical and digital spaces?

›  How can a discussion topic be intimately tied to a place?

›  How can people explore, find and access discussion topics that refer to physical spaces?

›  How can the place be represented in each topic?

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Page 18: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 3: USER STUDY ON FOURSQUARE

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Page 19: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 3: USER STUDY ON FOURSQUARE

Two part study: I. Via text messages for in-the-moment

realizations of experiences

II. Deferred contextual interviews for more in-depth accounts

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Page 20: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CASE 3: QUESTIONS

›  How are augmented places perceived and experienced? ›  “There were also other [tips] and new images, so the perception of the place is changing in that it has

good connection between the physical place and Foursquare.”

›  Do people think their actions on Foursquare have any kind of impact in the physical world or on other people? ›  “It does not change the physical environment, I think.” ›  “Today, I'm late, so my group can see, I'm there in a minute if they want ...”

›  How is the link between physical and digital spaces mediated by technology?

›  “I just got a workout badge with a small comment and they have written something funny about working out before. So I think that Foursquare manages it better than the [fitness] center does itself.”

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Page 21: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

SUMMING UP

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places

physical spaces

digital spaces

augmented places 8

use, adapt, appropriate

use, adapt, appropriate

Foursquare Mening@

Park

Mobile Democracy

hybrid spaces

Page 22: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

CONCLUSION

›  Through mobile location-based services, physical spaces become increasingly expanded by digital spaces.

›  Places are augmented due to the additional source of experiences emerging from the digital realm.

›  Utopia: amplified experience & enhanced reflection leads to augmented action possibilities in deliberation

›  Dystopia: disconnected and numb experience & lack of reflection leads to superficial deliberation

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Page 23: From Hybrid Spaces to Experiencing Augmented Places

AARHUS UNIVERSITY 27. JANUARY 2012

MT @ SH

You! Thank

FROM HYBRID SPACES TO

EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

[email protected]

HTTP://CS.AU.DK/~MKORN/

@MATSCH_O0

Page 24: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

DISCUSSION

›  What kind of quality does the digital realm add to our everyday experiences?

›  What kind of quality does it add if technology facilitates direct linking to the physical realm?

›  What does all this mean for citizen involvement and deliberation?

Page 25: From Hybrid Spaces to Experiencing Augmented Places

FROM HYBRID SPACES TO EXPERIENCING AUGMENTED PLACES

MATTHIAS KORN

27. JANUARY 2012 MT @ SH

AARHUS UNIVERSITY

PHOTO ATTRIBUTIONS

›  Slide 2 (bottom): SeeClickFix http://seeclickfix.com/ ›  Slide 12: Nils Jepsen / CC-BY-SA-3.0, via Wikimedia Commons http://bit.ly/10SsVbK ›  Slide 14: Ebelfestival http://ebelfestival.dk/

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