from finance to fintech: a journey leading digital transformation journey

29
@amanwhotweets FROM FINANCE TO FINTECH A Journey Leading Digital Transformation

Upload: aman-narain

Post on 23-Jan-2018

747 views

Category:

Business


1 download

TRANSCRIPT

@amanwhotweets

FROM FINANCE TO FINTECHA Journey Leading Digital Transformation

WE LIVE IN

INTERESTING TIMES.

A WORLD POISED FOR DISRUPTION

AND SEEMINGLY BLISSFULLY UNAWARE

WITH NEW COMPETITORS THIN SLICING THE FUTURE

MY STANDARD CHARTERED

DIGITAL STORY2008 - 2014

2008JANUARY

PLATFORM PEOPLE PROCESS

GET THE BEAUTIFUL BASICS RIGHT.

PEOPLE

1.WEED & SEED CHANGE

2.CULTIVATE CULTURE

3.REMOVE WALLS AND SILOS

PROCESS

1.FIX THE FACTORY

2.BREAK DOWN INTO BITE SIZE CHUNKS

3.DEMAND DISCIPLINE & SET STANDARDS

PLATFORM

1.OBSSESS ABOUT STABILITY

2.FOCUS ON CUSTOMER EXPERIENCE & DESIGN

3.LEVERAGE OTHER PEOPLE SCALE

MARK ZUCKERBERGFOUNDER FACEBOOK

Move fast, with

stable infra.

MARKETS USERS VALUE TXS NPS

TRANSFORMING IN NUMBERS.

RELEASES

7 0.7 M 0 ~ 5 M 42 3

15 + 1.5 M 20M ~ 25 M 55 ~ 350

FROM BREAKDOWN TO BREAKTHROUGH.

Find purpose and courage of our conviction to focus on the consumer not the competition.

Collaborate with others to build a platform that enabled world class.

Take digital from a function to a movement within the company and make people a shareholder in our success.

Improve our process to make us a prolific innovation and delivery engine focussed on continuous improvement.

Improve productivity so that the organisation could work smarter not just harder and declare war on paper.

MARKETS USERS VALUE TXS NPS

TRANSFORMING IN NUMBERS.

RELEASES

7 0.7 M 0 ~ 5 M 42 3

15 + 1.5 M 20M ~ 25 M 55 ~ 350

33 4.5M 150M 100M 75 634

TRANSFORMING BY INNOVATING.

TRANSFORMING BY COLLABORATING.

TRANSFORMING BY ENGAGING.

TRANSFORMING BY ENGAGING.

TRANSFORMING OUR TALENT.

TRANSFORMING OUR BRAND.

10 LESSONS I LEARNED

BUILDING WORLD

CLASS DIGITAL

CHANNELS

We always

overestimate the

change that will occur

in the next two years

and underestimate the

change that will occur

in the next ten.

BILL GATESFOUNDER MICROSOFT

#1. BE MISSION ORIENTED. NOT JUST TASK ORIENTED.

#2. SKATE TO WHERE THE PUCK IS GOING TO BE.

I skate to where the puck is going

to be, not to where it has been.

WAYNE GRETZKYICE HOCKEY LEGEND

#3. BE HYPER FOCUSSED & SUPER NIMBLE

Be rigid on your

vision but flexible

on the details.

JEFF BEZOSFOUNDER AMAZON

#3. TECHNOLOGY IS YOUR BUSINESS.

ALAN KEYCOMPUTER SCIENTIST

Technology is

anything that wasn’t

around when you

were born .

#4. CULTIVATE NEW PROCESSES & RITUALS.

Design is not just what it

looks like and feels like.

Design is how it works.

STEVE JOBSFOUNDER APPLE

#5. EXECUTE. SHIP PRODUCTS NOT IDEAS.

REED HOFFMANFOUNDER LINKEDIN

If you are not

embarrassed by

the first version of

your product you

shipped too late.

#6. EXPERIMENT WITH DATA. FIND NEW WAYS TO MONETISE IT.

REED HOFFMANFOUNDER LINKEDIN

Silicon Valley is

a mindset, not a

location.

#7. SWEAT THE SMALL STUFF.

Fear is the disease,

Hustle is the antidote.

TRAVIS

KALANICKFOUNDER UBER

#9. PEOPLE ARE YOUR SILVER BULLET.

Train people well enough so

they can leave, treat them

well enough so they don’t

want to.works.

SIR RICHARD BRANDONFOUNDER VIRGIN

#10. HAVE FUN.

THANK YOU!@amanwhotweets

AMAN ARAIN.COM