from ehealth to mhealth

Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. EDCS–

From eHealth to mHealth Shaping a world of health without boundaries

Wen-Pai Lu. Ph.D. Solutions Architect

7th December 2012

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. EDCS–962025 2

First Wave Automation

Third Wave Information

Second Wave Digitizing

• Personal health records (PHR)-managed by citizens

• Remote patient monitoring/Homecare support

• Telehealth • Pervasive predictive modeling • Citizen decision support tools & PHR Services

• Health Advocate

• Admin Systems: admitting, finance, HR, purchasing

• Customer self-service • Electronic claims & eligibility checks

• Member enrollment • Provider profiling for fraud

• Electronic Medical Record (EMR)

• Computerized Physician Order Entry (CPOE)

• Consumer smart card • ePrescribing • E-Clinical Workflow • Physician decision-support tools

• Physician-patient communication

1995

Foundational IT Investment

2005 2015

Value/Impact


Aging Population

and Chronic Disease

Shortages in Key

Specialities

Affordability Crisis

New Uses of IT

Privacy and Security

Concerns

Federal IT Investment

R&D Productivity

And Innovation

Focus on Wellness


Providers Payers Pharmaceutical and Biotech Companies

Medical Device Manufacturers


Patient

Government IT Investment

Transforming The Patient Experience

Clinical Process

Improvement

New Models of Patient Care

Cisco Confidential 6 © 2010 Cisco and/or its affiliates. All rights reserved. EDCS–962025

eHealth Solutions


Intelligent Bedside System


Patient goes to Doctor

Doctor decides they need to talk to

a Specialist

Business Value

•  Improved quality of care and expansion in reach of care •  Training and Knowledge Transfer

•  Access to expert if necessary


Training/ Knowledge Sharing

ROI

PHASE I

PHASE II

PHASE III

PHASE IV

PHASE V 5. Virtual Reality Simulation

Immersive exercises simulate real-world scenarios

3. External Access Extend training to include

external experts and students

2. Live Internal Training

Physical and online classrooms with interactivity

1. On-Demand Video Training

Short reusable learning objects for just-in-time learning

4. Content Finds You

Social network plus recommendation engine pushes

content to you


1

2

3

4 5 6

7

8

9


Continuing Health Education and Collaboration

Compliance and Medical Device Management

Care-at-a-Distance and Clinical Workflow

Cisco Medical-Grade Network Note: Medical Grade Network is a set of Cisco recommended guidelines for building an optimal in-hospital network


mHealth Solutions

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Time Places Devices Content

Content When You Are Ready

Access from Anywhere

Best Experience on Any Device

Relative Content, Easy to Consume


1

Physician receives call about patient

2

Reviews comprehensive view of patient record

3

Looks up care team for patient

4

Click-to-video with nurse

Video consult with patient

§  Enhance physician satisfaction by reducing complexity §  Attract and retain best physicians creating competitive advantage §  Improve patient care and accelerate time to treatment §  Improve patient satisfaction

H

BUSINESS VALUE

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. EDCS–962025 18 H

§  Make more informed prescribing decisions §  Enhance patient safety §  Improve practice productivity §  Convenient for use at the point of care

CHALLENGES

SOLUTION

§  Clinicians need access to patient related information to aid in their treatment

§  Information is accessed via fixed PCs §  Delays in getting to the right information when needed §  Carrying multiple devices is not an option

§  Cisco endpoint provides immediate access to relevant clinical information at the point-of-care

§  Cisco endpoint is part of the IT infrastructure in the healthcare facility

§  Customer provides reliable clinical reference in an easy-to-use application

BUSINESS VALUE


Secure, Personalized, and Contextual Service Experience Seamless ⏐ Fast ⏐ Reliable

Dynamic Policy

Manage and Deploy

Inte

grat

ed

Ove

rlay

Cloud

Intelligent Network

WHAT? Tools,

Content, Data

WHO? WHEN? HOW? WHERE? DEVICE? SIO

Con

text

Aw

are

Enf

orce

men

t Context Aw

are Enforcem

ent Content

SIO

•  Managed •  Un-managed •  Corp owned •  Personal •  Medical

VM Client

At home

On the road

At work

Clinicians

Patient

Employee

Wi-Fi

Mobile 3G/4G

Wired

Cloud/SaaS

DC/VDI

Websites

Web Apps

Services

Social

Storage

HC B2B

PCMH


“Vision – Extending the care continuum from hospitals to clinics/rural and then to patient centric medical home securely”

1

3 4 At home / Senior

Center / Rural

On the road

Regional Centers / Clinics and Medical Office Bldg / Affiliated Clinics

Specialist at Remote

Patient

Corporate Clinic – Patient At Work

Specialty Care Referral Cloud

Tele-Health Video Exchange Cloud

IHE/HL7 based HiE - Regional HC Services

Other HC Cloud Services

MGN Secure Mobility Foundation Foster Secure collaboration

Patient

2

Journey from eHealth to mHealth


The Cisco Healthcare Strategy Partner with customers and innovators across the entire ecosystem


硅谷中国无技会 (SVCWireless)

Silicon-Valley China Wireless Technology Association

硅谷中国无技会

mHealth SIG – 移医特小

www.svcwireless.org

Thank you.