The universe of fraud

More fraud, more spending

Credit card fraud isn’t the only threat out there. What types of abuse are businesses dealing with?

Payment fraud:digital goods

Fake accounts Payment fraud:physical goods

Friendly fraud Card testing

Money laundering

Account takeover

Promotion / trial abuse

Fake content / listings

46%

29%50

14 5

55

5 4

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31%

39%eGIFT CARD

62%

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34%

25%Quick Weight

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Account takeover: The new frontier of fraud

What’s top of mind for online businesses fighting fraud and abuse?We surveyed hundreds of companies to find out.

Data breaches and phishing attacks are flooding the black market with credentials for criminals to monetize.

48%Have seen a rise in account takeovers over the past year

86%Expect to see the same or more fraud and abuse in 2017

91%Plan to spend the same or more on preventing fraud and abuse

Automation is the future (and the present)

In December 2016, Sift Science surveyed more than 200 businesses who are combating online fraud about their experiences, goals, and concerns.

© Sift Science 2017

Teams are expected to do more with less.

72%

60%

53%

35%

41%Spending too much time and money on manual review

Meeting customers’ high expectations for custom-er experience

Expanding into new markets without increasing risk

Launching new products without increasing risk

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Fraud-Fighting Trends 2017

What keeps fraud fighters up at night

60%Spending too much time and money on manual review

60%Spending too much time and money on manual review

41%Launching new products without increasing risk

53%Meeting customers’ high expectations for customer experience

43%Scaling business operations that include fraud

72%Preventing fraud without turning away good customers

35%Expanding into new markets without increasing risk

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77%Losing money to fraud

52% Staying ahead of changing fraud patterns

9%Will have a larger budget for tackling fraud/abuse

70%Want to create more e�cient processes

70%Plan to automate more fraud/abuse management in 2017

22%Think they’ll hire more people to focus on fraud/abuse

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

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