Frank Myers (Clinical) Resume

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  • FRANK A. MYERS, MSN, MHA, RNFA Monroeville, NJ 08343 856.278.3647

    HEALTHCARE OPERATIONS AND QUALITY IMPROVEMENT EXECUTIVE Expertise in Streamlining Operations, Program Development, and Process Improvement

    Natural entrepreneur, adaptable to change readily with boundless energy. Skillfully manages relationship building with Surgeons, Anesthesiologists, Nursing, and Finance in University Healthcare Systems, improving product / service delivery in customer-friendly environment. Solid Experience in all phases of business development, product delivery, software development, facilities design and implementation, executive management of physician practice and health system improvement. Exceptional problem solver, driven to succeed with strong interpersonal skills. Assumes both authoritative and democratic leadership, turning vision into reality with core values that incorporates collaborative teamwork. Extensive experience in all Microsoft software packages and customized spreadsheet programming. Multi-Lingual, fluent in English and Italian.

    Quality Improvement | Strategic Planning | Facility Planning, Design, & Operations Healthcare Contract Negotiations | Curriculum Development and Training


    o Global & National Marketing and Sales Strategy Development for Europe, Scandinavia, and the United States o Advise Senior Management on Best Practices in Nursing and Patient Care, Work with Healthcare Leaders to Establish

    Compensation and Benefit Programs for Nurses. o Developed Patient-Care Programs, Manage Nursing Budgets, Plan New Patient Services, Establish Nursing Policies and

    Procedures, Participate in Cross-Departmental Decision Making, Conduct Performance Improvement Activities. o Represent Nursing Services at Board of Director Meetings. o Manage Multiple Departments and Facilities of the organization and Report Directly to the Executive Administrator. o Designed & Operationalized 70,000 sq. ft Medical Mall which included 5 surgical suites, MRI, Orthopedic, General, and

    OB/GYN Offices (Adult & Pediatric), Sleep Labs, and Cancer Center. o Designing & Operationalized New Physician Practice Offices for the Departments of Surgery & OB/GYN which Included

    Minor Surgical Ambulatory Suites within Those Office Based Practices. o Designed & Operationalized two separate 20,000 sq. ft. 5 suites Gastrointestinal Facilities. o Owner of Consulting Business, Streamline Medical Partners, which averaged 3 contracts per year; averaging $1.5M in

    customer bottom-line improvement and achieved unsurpassed excellence in operational improvement. o Created a Bariatric Center of Excellence with Both Drs. Isaias Iragu and Dr. Gail Melendez-Wynn in Collaboration

    with the Department of Nursing. o Created A Sinus Center of Excellence in Collaboration with Dr. Robert Witt, Chief of Otolaryngology and Dr. Michael

    Rhodes, Chief of Surgery. o Strategic Planning & Development of Christiana Hospital Expansion Project which Included a 172 Bed Tower,

    Educational Center, Heart Center, Emergency & Trauma, and Six Additional Operating Room Suites with a budget of $120M.

    o Development and Oversight of all Quality & Resource Utilization Activities for 120 Surgical Practices. o Constructed & Implemented Cerner Integrated Applications for Perioperative & Critical Care Services. o Created customized automated perioperative software reporting packages and benchmarking databases that

    quantified Physician Performance and Illustrated Staff Effectiveness in Patient Throughput. o Experience as Surgical Assistant for all Surgical Disciplines especially Cardio-Thoracic, Neuro-Surgery, Orthopedics,

    Spine and all Minimally Invasive Procedures Including the Intuitive DaVinci Robot. Logged over 800 procedures that equated to over 3,000 surgical hours.

    PROFESSIONAL EXPERIENCE AMBU INC., Home Based 2015 Present Global & National Marketing Manager Regional Anesthesia Responsible for Europe, Scandinavia, and the United States for creating marketing materials for variety of pain management disposable products, creating new sales strategies that transformed sales presentations from features and benefits to a comprehensive clinical solutions approach that provides the customers with a portfolio approach to consolidating multiple medical devices in order to maximize multi-portfolio savings.


  • FRANK A. MYERS PAGE TWO Identifying growth segments and opportunities globally & nationally Facilitated, presented and created core curriculum including Clinical and Strategic Sales Strategies to Executive Team

    Develop product and market strategies to optimize sales and profitability of product lines, in accordance with marketing plan.

    Execute market strategies to achieve product line revenue, contribution and market share targets Efficient training and support tools to sales team and training of sales globally & nationally Development of product and market strategies as input to marketing plan. Continuously monitor product area progress and provide monthly business analysis report to VP Marketing Use business intelligence skills to evaluate market trends and develop segment penetration opportunities and targets Analyze and develop optimal market positioning and pricing Development of business cases for investment in marketing activities and new product development Development of market communication plan for product areas to ensure product and marketing messaging throughout

    all communication platforms globally & nationally Brand management and development. Ensure brand consistency in product design and marketing communications

    including trade shows globally & nationally Collaboration with sales management to evaluate and validate effectiveness of marketing strategies and programs Presentation to GPO committees Develop education and training programs for end users & sales force Plan and manage new product launches Market research to identify new clinical and market trends as well as unmet needs and investigate new procurement

    opportunities globally & nationally Evaluate product portfolio and provide input to R&D in development programs and suggest product design

    enhancements Nueterra Health Network, Philadelphia, PA 2015 2015 Director of Nursing (Consulting Agreement) Establishes Policys and Standards of Nursing Care & Practice. Collaborates with the Medical Director on all Operational & Process Improvement Initiatives. Consults with the Facility Administrator to review Facility Improvement & Design. Collaborates with the Leaders of the Safety, Quality Improvement, Infection, Risk, Policy, Pharmacy, Human

    Resources, Procurement, Finance, Operations, Education, and All Nursing Committees. Maintain regulatory and compliance approvals and accreditations. Work with senior management and medical staff to develop strategic plans. Cultivate relationships across functions and departments. Partner with physicians to ensure a smooth workflow. Create a nursing environment that fosters collaboration.

    B BRAUN MEDICAL INC., Home Based 2010 2015 Acute Pain Specialist Covered territory from Maine to South Carolina to North Dakota. Created marketing materials for variety of pain management disposable products, created new sales strategies that transformed sales presentations from features and benefits to a comprehensive clinical solutions approach, and created core curriculum for training the critical care sales force. Facilitated, presented and created core curriculum including Clinical and Strategic Sales Strategies to Executive Team

    Members and Critical Care Sales Force, assimilating Clinical Setting and enabling Sales Representatives to present as valued professionals.

    Created new Pain Management Protocol in collaboration with healthcare practioners, resulting in institution of out-patient total joint replacement program in 3 ambulatory surgical centers.

    Performed product development and international product presentations, showcasing physician research outcomes for creation of new clinical outcome protocols proving clinical efficacy and improving domestic market penetration.

    PROGRESSIVE MEDICAL, Home Based 2008 2010 Territory Manager Covered territory from New York to Virginia. Sold variety of Surgical and Anesthesia Disposables. Converted 2 large Integrated Delivery Networks (IDNs) namely Medstar Health and Johns Hopkins Health Network to 4 Surgical and 2 Anesthesia disposables from portfolio of products.

  • Improved customer procurement by growing business 250% by creating $1M territory in 1-year from $380K territory. FRANK A. MYERS PAGE THREE

    STREAMLINE SURGICAL PARTNERS, Home Based (Part-Time) 1997 2008 Perioperative Consultant (Part-Time) Covered territory from Pennsylvania to Delaware. Performed software improvement and network design of following products: Enterprise System, Inc. and Cerner Products such as Peri-Op Documentation, Scheduling, Purchasing, Billing, and Critical Care Applications. Oversaw business development and software networking improvement. Customized propriety software programming and benchmarking development of present Perioperative Module for

    Cerner Electronic Medical Record which quantified Physician Performance and Illustrated Staff Effectiveness in Patient Throughput.

    Tailored metric development for healthcare customers, quantifying improvement and maintaining operational efficiencies for long-term.

    NAUTILUS EVOLUTIONS, LLC, Home based (Part-Time) 2002 2008 Perioperative Consultant, Interim Executive Placement, and Director of Marketing (Part-Time) Covered Northeast Territory of United States. Oversaw marketing, business development, customer procurement, interim placement leadership, and product / service delivery improvement. Interim Healthcare Executive Placement and Developing Transitional Leadership. Revealed seamless transition of patient care throughout Perioperative Surgical Home by creating patient throughput

    improvement, operational work flow improvement, physician practice improvement and operational redesign. Improved product delivery and operational efficiency for Perioperative Services and decreased turn-over time and

    consolidated work responsibilities of Anesthesia Technician and Perioperative Nursing Assistant into Multi-Dimensional Perioperative Patient Care Technician (PPCT), resulting in increased accountability and professional responsibilities of selected personnel, improved efficient executions of setup and creation of proactive environment for both Nursing and Anesthesia.

    COOPER UNIVERSITY HOSPITAL, Camden, NJ 2004 2008 Director of Performance Improvement and Practice Management, The Departments of Surgery, Anesthesiology, and OB / GYN Cardio-Thoracic Surgery Administrator for Strategic Planning & Development of the Division including Patient Throughput Process Improvement from Admission to Discharge. Patient Flow Coordinator for Cardiothoracic Patients Interfacing with the Department of Anesthesiology & Department of Cardiology to Create a Seamless Intrinsic Healthcare Flow for the Cardiothoracic Patient. First Assist on 90% of all Cardio-Thoracic Cases and Proficient in Endoscopic Vein Harvesting. The Development of a Physician Assistant (PA) & Registered Nurse First Assistant (RNFA) Program to provide

    Perioperative Assistance to the Departments of Surgery & OB/GYN in Order to Augment Resident Restrictions. Redesigned Pre-admission Testing (PAT) Process for Surgery, Cardiology, Radiology, & G.I. Lab. Created an Automated Tracking System for Cancelled Surgical Cases, which is reported to the Chief of Medical Affairs,

    Chief of Anesthesia, and the Administrative Director of Surgery Monthly. Created an Automated Time & Volume Analysis for Each Surgical Service & Physician Specific Faculty vs. Non-Faculty

    Surgeons that is reported monthly to the Chief of Surgery & the Administrative Director of Surgery. Created and developed in collaboration with Information Technology an Automated Monthly Report Illustrating Length

    of Stay for all Inpatients. This New Automated System Derives its Information from Health Quest (Billing System) and Divides the Inpatients Entire Encounter into the Patients Sub-Encounters Capturing each Physician Consult from Admission to Discharge.

    Created and managed a Video/Audio Graphics Division for the Department of Anesthesia to Support Research, Residency, Instructional & Educational Presentations.

    Designed and developed a Cooper Based Website for the Department of Anesthesia to Better Facilitate Communication & Education within the Department to Provide Extrinsic Exposure for the Cooper Health Systems Department of Anesthesia. The Website Included all Competency Based Educational Materials (Including Self-Created Educational Videos) with Real-Time Testing Results for All Staff Members & Residents, Yielding a Paperless Anesthesia Department.

    Redesigned and restructured the Block Schedule for the Suburban Surgical Center. Extended Hours of Operation and Restructuring the Block Schedule from Physician Specific to Service Specific increasing Room Utilization.

    Redesigned all Surgical Block Scheduling for the Main Operating Room & Surgical Center with a Comprehensive Scheduling Manual for the Departments of Surgery, Anesthesia, & OB/GYN, Inclusive of Pre-Admission Testing (PAT) Requirements.

    Automated and programmed Block Utilization and Room Utilization Analysis Reported Quarterly. Analyzed and formulated Benchmarking Comparisons for Both the Main Operating Room & Surgical Center and

  • Created Target Standards for Productivity & Throughput Efficiency for Both Facilities Reported Quarterly. FRANK A. MYERS PAGE FOUR Constructed Automated Turn-Over Time Analysis reported Monthly. Coordinator for Conscious Sedation Quality Assurance in Order to Redesign Conscious Sedation Protocols for the

    Health System. Comprehensive Accreditation Manual for Hospitals (CAMH) Performance Elements: Redesigned Medication Labeling,

    Safe Preparation of I.V. Medications & Medication Security for the Health System. Research Coordinator for the Department of Anesthesiology & Cardio-Thoracic Surgery (Over Sight for Seven

    Research Studies). Designed and created operations for New Physician Practice Offices for the Departments of Surgery & OB/GYN which

    Included Minor Surgical Ambulatory Suites within Those Office Based Practices.

    CHRISTIANA CARE HEALTH SYSTEM, Newark, DE 2002 2004 Vice President of Perioperative Services Managed 48 Operating Room Suites in an 1100+ Bed Healthcare System. Leadership Included PACU, Perioperative

    Evaluation & Preparation (PEP), Same Day Surgery; One Level I Trauma Center (22 O.R.s), One Community Hospital (10 O.R.s), Two Surgery C...