for people who "don't, won't, can't sell" - but need to
DESCRIPTION
Selling is a fact of life for all of us and the secret to succeeding in business for you personally and your company. Yet many people feel totally uncomfortable with the idea that they "sell". Here's 3 easy steps to being effective in sales for the non-sellers.TRANSCRIPT
Don’tWon’tCan’tSell
by Greg Twemlow
Selling for Non-Sellers
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It’s not selling, it’s influencing
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RAPPORT
PartONE
PartTWO
PartTHREE
1 2 3
TRUST CONFIDENCE
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EstablishRAPPORT
1
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RAPPORTStart by
establishing
with whomever you want to
influence
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You cannotINFLUENCEwithout rapport
RapportFrom Wikipedia, the free encyclopedia
Rapport occurs when two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other. Rapport is theorized to include three behavioral components: mutual attention, mutual positivity, and coordination.For example, they may realize that they share similar values, beliefs, knowledge, or behaviors around politics, business or sports.
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RAPPORT=LISTEN+EMPATHYMonday, 11 November 13
TRUSTEstablish
2
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TRUST
ALWAYS answer
questions honestly
ALWAYSbe responsive
ALWAYS deliver on
your promises
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& honesty the basis for trust.
is the basisfor rapport
Common ground
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EstablishCONFIDENCE
3
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RELIABILITYProving your
builds confidence
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RELIABILITY
ALWAYSsee tasks
through tocompletion
ALWAYSemotionally
calm
ALWAYSstableunder
pressureMonday, 11 November 13
RAPPORT+TRUST+CONFIDENCE=
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WWW.GREGTWEMLOW.NET@GREGTWEM
INFLUENTIAL
http://www.linkedin.com/in/gregtwemlow
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