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    2013 Food and BeverageIndustry Outlook Survey

    The table is set for change

    kpmg.com/us/foodbeverageindustry

    http://www.kpmg.com/us/foodbeverageindustryhttp://www.kpmg.com/us/foodbeverageindustry
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    2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.

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    Table ofContents 1 The table is set for change

    2 Survey highlights

    4 Detailed findings

    4 Transformative technology

    4 Engaging and empowering consumers 5 Actionable insights

    10 Leveraging cloud

    14 Running the company

    14 Key management initiatives

    15 Investing in the future

    18 Workforce expectations

    20 Revenue and revenue drivers

    24 Barriers to growth

    26 Business conditions

    26 Economic outlook

    27 Food and beverage industry growth

    30 Threats to profit, business models 34 Legislation, policies, and risk

    34 Regulations and mandates

    36 Impact of federal tax policies

    38 Adoption of risk policies

    40 Final thoughts from KPMG

    42 A leader in the food & beverage industry

    43 Demographics and methodology

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.

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    The table is

    As the economy continues to slowly improve, a wave of significant change is moving through the food and beverageindustry redefining how companies grow, operate, and manage risk. Rapidly advancing technology is driving muchof the transformation, providing opportunities to explore new ways of doing business, and to better understand andengage with consumers. However, technology does not come without challenges, exposing companies to new areasof risk and vulnerability.

    And, while technology is accelerating the rate of change, several other disruptive forces are contributing tothe transformation. From tech-savvy millennials to aging boomers, the ways in which consumers gather informationabout what they want to purchase, the factors influencing their purchase decisions, and their loyalty to a brand orproduct are all up for grabs. On top of that, food and beverage executives are confronting the cost and impact ofthe many risk and regulatory issues that government and other regulatory bodies are putting into place.

    The respondents to KPMGs 2013 Food and Beverage Industry Outlook survey indicate the most signif icant impact isbeing made by engaging consumers through digital channels and social media. But the back office is also evolving,as almost two-thirds of survey respondents say they have adopted, or plan to adopt, cloud computing technologiesinto their business strategies and operations. Executives are also realizing the boundless potential offered by data andanalytics in gaining customer insights and making better decisions.

    This years survey confirms that the industry continues to make positive improvement, with most expecting

    continued increases in revenue, both this year and in the coming year. They acknowledge pricing pressures aspotential growth barriers and consider volatile input costs and discounting prices as the most significant threatsto profit margins.

    Notably, food and beverage executives exhibit a growing concern over the potential governmental impact on theirbusinesses, including believing that regulation will hamper growth, and citing that political/regulatory uncertainty isa significant threat to their business models. Executives indicated that the regulatory issue requiring most of theirfocus was the Food Safety Modernization Act.

    Looking ahead, the vast majority of survey respondents foresee continued sector growth over the next year, withrevenue increases being largely driven by product innovations and the ability to add new customers. And, after yearsof cutbacks, many U.S. companies are seeking opportunities to make investments that will drive growth, including anincreased focus on geographic expansion.

    On behalf of KPMG, I would like to thank those who participated in this survey. I hope the findings are useful to youin addressing market challenges and opportunities. Please do not hesitate to contact me if you would like to discussthis study and its implications for your business in the year ahead.

    Patrick DolanNational Line of Business Leader, Consumer MarketsKPMG LLP

    set for change

    2013 Food and Beverage Industry Outlook Survey | 1

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Technology,the main

    ingredient

    Most executives realize that technology is paramount to driving growth andenhancing customer engagement. The respondents to KPMGs 2013 Food andBeverage Industry Outlook survey indicate that new technologies are certainlyaccelerating the rate of change, and they acknowledge a significant increase inthe use of technology to explore new ways of doing business. The use of socialmedia and other digital marketing channels continues to gain ground, beingincreasingly utilized by food and beverage companies for engaging consumers.

    Todays companies are also learning that cloud is much more than just another ITcost reduction lever and they are placing more emphasis on determining how toleverage cloud to enable business transformation: shifting away from pure costreduction objectives to taking a more strategic approach. While cost reduction is a

    given, transformation is critical. Almost two-thirds of food and beverage executivessay they have adopted, or plan to adopt, cloud technologies into their businessstrategies and operations. Of those who have adopted cloud computing, a sizablemajority found integration to be easy or cited only minor challenges.

    In this customer-driven environment, data and analytics are proving to beincreasingly valuable. Food and beverage companies are taking note: more thanhalf of survey respondents say that their company has high, or is rapidlymoving towards high, data and analytics literacy. The use of both structured andunstructured data and analytics also continues to penetrate deeper throughoutthe food and beverage organization, playing an increasingly vital role in makinga variety of decisions. In addition to obtaining customer insight, companiesare leveraging data and analytics to support brand and product management,to make decisions on pricing, and to drive operational excellence. However,opportunities for improvement exist: 46 percent of survey participants ratethe data and analytics capability of their companies as average or below,with 16 percent believing they are lagging behind competitors when it comesto utilizing analytics.

    Survey

    highlights

    2 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Seizinggrowth

    opportunities

    Food and beverage executives believe that modest improvements inU.S. business conditions will continue, and an overwhelming majority predictsthe industry will experience growth over the coming year. More than half ofsurvey respondents plan on investing capital to drive growth, many indicatingthey expect to increase spending on geographic expansion. Other keyinvestment areas include acquiring a business and expanding facilities.

    Perhaps the positive outlook on growth stems from the continued dramaticclimb in revenues: 84 percent of respondents indicated an increase in revenue,while only 57 percent indicated an increase in 2012. Revenue is expected tocontinue to grow, with the vast majority of the executives surveyed predictingan increase next year as well. Key drivers of revenue growth over the next

    one-to-three years include product innovations and adding new customers.Not surprisingly, many of the executives surveyed say they will be spendingthe most time, energy, and resources on new product development, pricingstrategies, and geographic expansion. Other top initiatives on the minds ofmanagement include operational improvements and reducing costs; however,focus in these two areas has declined when compared with the results oflast years survey. While food and beverage executives say their companiesadded slightly fewer U.S. employees over the last year than reported inthe 2012 survey, almost half plan to add more staff over the next year.

    Overcomingobstacles

    Improving, but still relatively weak, consumer confidence and prolongedunemployment continue to plague the industry. These remain as the top two

    factors hindering industry growth. However, concern over government regulationrose significantly.

    Apprehension increased over the impact the Food Safety ModernizationAct will have on the industry. Healthcare reform, product recalls and evolvingtax regulation also garnered attention. Yet despite increasing concern, almosttwo-thirds of the food and beverage executives surveyed believe their companyis only somewhat prepared to manage the impact of public policy and regulatoryreform. When asked to identify issues preventing the adoption of a formal riskpolicy, survey respondents indicated that culture and behavior, and the lack ofclearly defined roles and responsibilities, posed significant obstacles.

    At the company level, pricing pressures not only continue to be identified as thehighest barrier to growth; the percentage of respondents citing this concern

    increased from 42 percent in 2012 to 51 percent this year. Volatile commodityand input prices, along with rising labor costs, are also seen as major obstacles.The industry executives surveyed widely believe that the greatest threats to theirprofit margins are costs of inputs, and discounting and other sales incentives.They cite losing share to lower-cost producers as the biggest threats to theircompanys business model. To protect their bottom line, food and beveragecompanies plan to optimize their supply chains and reduce sales, general andadministrative costs.

    2013 Food and Beverage Industry Outlook Survey | 3

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Detailed

    findingsTransformative technology

    Q: Which of the following technology-related trends is having a significantimpact on your business?

    Social media (Facebook, Twitter, Pinterest, etc.) 46%

    Mobile/online consumer engagement 45%

    Mobile/online promotions and coupons 31%

    Mobile/online shopping 24%

    Ability to scan QR codes, compare products and

    pricing 23%

    Influence of peer rankings and reviews on

    consumers purchase decisions 19%Multiple responses allowed

    Engaging and empowering consumers

    Technology is driving change throughout the food and beverage

    industry, opening new doors of opportunity as well as new areas

    of risk and concern for companies. Survey respondents report

    that social media such as Facebook and Twitter, and consumer

    engagement through mobile and online channels, are havingthe most significant impact on their business.

    4 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Multiple responses allowed

    Q:In what areas does yourorganization use data andanalytics to help supportstrategic decision making?

    Actionable insights

    In the current customer-driven environment,

    data and analytics are

    proving to be increasingly

    valuable in getting to

    know customers better.

    In addition to obtaining

    customer insight, food

    and beverage companies

    are leveraging data andanalytics to support

    brand and product

    management decisions,

    pricing decisions, and

    when looking to optimize

    operations. In fact, each of

    the responses to this

    question was selectedwith relatively high

    frequency, demonstrating

    the broad applicability of

    data and analytics.

    58%Brand and product management

    59%

    Customer insight

    56%Pricing decisions

    52%Operating model optimization

    43%Market expansion

    Portfolio rationalization

    42%

    2013 Food and Beverage Industry Outlook Survey | 5

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Q: Considering the relevance of data and analytics at your company, whichof the following items represent the best use of data and analytics in drivingactionable insights?

    Operational excellence (operations, supply chain) 49%

    Product positioning 42%

    Acquiring customers 35%

    Competitive intelligence 32%

    Finance

    19%Human capital 18%

    IT infrastructure 16%

    Government regulation 9%

    Risk management 9%

    Multiple responses allowed

    When it comes to taking action, nearly half (49 percent) of the foodand beverage executives surveyed report that data and analytics are

    best used to drive operational excellence and to determine how to

    position their products (42 percent).

    6 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Q: Which of the following best characterizes the data and analytics maturityof your company?

    My company has high data and analytics literacy 24%

    My company is rapidly moving toward becoming an enterprise

    with high analytical literacy 29%

    My company is about average when it comes to utilizing

    analytics, and our management team and workforce have an

    average analytical literacy29%

    My company has some data and analytics capabilities, but at

    the moment we are behind our competitors when it comes to

    utilizing analytics, and our management team and workforce

    have average to low analytical literacy

    16%

    My company has no formal data and analytics capabilities,

    and our management team and workforce have low analytical

    literacy1%

    Dont know 1%

    Realizing the value created by leveraging data and analytics, morethan half of survey respondents (53 percent) say that their company

    has high, or is rapidly moving towards high, data and analytics

    literacy. An additional 29 percent would rate their company average

    when it comes to utilizing data and analytics. However, it is concerning

    that 46 percent of survey participants rate the data and analytics

    capability of their companies as average or below, with 16 percent

    believing they are lagging behind competitors when it comes to utilizing

    analytics. Leveraging this capability is expected to be a key enabler for

    better performing companies in the future.

    2013 Food and Beverage Industry Outlook Survey | 7

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    8 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.

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    Big Data +Big Analytics =Big Opportunity

    The emerging data-driven economy has two primarycharacteristics: the abundance and complexity ofdata and the speed of change, and thus decision-making. Recognizing that data is increasingly

    driving competitive insights, operational scale,and compliance complexities, organizations areembracing wholesale change in how information isaccessed, interpreted, reported, and applied.

    The conventions for measuring, managing, andmonitoring a business will be stressed to newextremes as speed, the need for new perspectives,and machine learning continue to influence themarketplace. As these market dynamics continue

    to evolve, expectations will continue to shift aboutwhat should be disclosed, when, and to whom.

    Consider the behavioral changes already taking placein large companies, where social media pressure hasforced some to reverse positions that made perfectsense in the boardroom, but were anathema in themarketplace. In this context, consider the valueof being able to better predict the combined tax,regulatory, and business impacts of a planned global

    expansion or an accounting change that affectsselected products or divisions. Consider, too, the riskmanagement opportunities that would be possiblewith better transparency into a suppliers upstreamand downstream financial and operational health.

    Success in the data-driven economy will require asmuch acumen in harnessing what wasnt known oranticipated, as was rewarded historically for thoseable to optimize what was known and could be

    acted on to deliver on market expectations. This isthe start of a journey, and there is time to prepareand respond. The key is to take the first step andplan for change.

    The ability of leaders to turn data into actionableinformation that allows them to make timely,more accurate decisions is creating entirely newmarkets. From custom modeling and analytics,

    visualizations and dashboards to master datamanagement and storage considerations suchas cloud, the world of Big Data and the desireto leverage big analytics are already driving the

    business of today and tomorrow.

    Organizations will also evolve. The proliferation ofBig Data and the speed of analytics will significantlydisrupt many business models. Information as anasset will transform business and operating models,including how companies obtain assurance onthose models. Any disruption offers an opportunityto drive business transformation, including newpartnerships, new interactions across global

    enterprises, and new markets, all of which have risk,tax, and regulatory implications that are still beingdefined and discovered.

    An information-driven organization needs aninformation-driven mind-set from the top down.That means employees must be managed,measured, and compensated based on howwell they use data to make decisions and drivebusiness outcomes.

    Effectively governed and appropriatelyimplemented, data analytics can bring clarityto business decisions and improve businessoutcomes. Its scope and application will continueto expand, helping leaders focus on the knowledgethey need, derive insights and actionableintelligence from data, and create, manage, andgovern new business models that support theinformation-driven organization.

    Those who embrace effective data analytics asa business imperative can gain a competitiveadvantage in the rapidly evolving global digitaleconomy. With an information-driven culturefocused on business outcomes, data analytics canproduce the power that drives the growth engine.

    2013 Food and Beverage Industry Outlook Survey | 9

    2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.

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    Leveraging cloud

    As cloud begins to become more mainstream within the businessenvironment, we are seeing organizations move from the when

    and why of the cloud adoption process to instead focus on the

    how. Almost two-thirds (65 percent) of the food and beverage

    executives surveyed indicate they have adopted, or plan to adopt,

    cloud technologies into their business strategies and operations. Of

    the 43 percent who have adopted cloud, a sizable majority found

    integration into their business strategy and operations to be easy, or

    they experienced only minor challenges.

    Q: When it comes to cloud adoption, which of these statements is mosttrue for your organization?

    22%

    35

    %

    43%

    Have adopted cloud computing

    Plan to adopt cloud computing

    Not planning to adopt cloud

    computing or dont know.

    Have adopted cloud computing (43%):

    We have adopted cloud, and found it an

    easy integration into our business strategy

    and operations

    8%

    We have adopted cloud, and found minor

    challenges integrating it into our businessstrategy and operations 23%We have adopted cloud, and found major

    challenges integrating it into our business

    strategy and operations12%

    Plan to adopt cloud computing (22%):

    We plan to adopt cloud, and believe we will

    easily integrate it into our business strategy

    and operations

    9%

    We plan to adopt cloud, and believe we will face

    formidable challenges integrating it into business

    strategy and operations

    13%

    Not planning to adopt cloud computing or

    dont know (35%):

    We have no plans to adopt cloud22%

    Dont know/NA13%

    10 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Now that many organizations have adopted cloud into at least part of theirenterprise, there is no longer any doubt that, as a critical set of enabling

    technologies, cloud can significantly impact how any organization conducts

    its business. A greater number of survey respondents see the potential

    benefits of cloud, including having greater transparency on transactions,

    and more believe cloud computing will fundamentally change their

    business model. While over one third (38 percent) of food and beverage

    executives believe that cloud computing will have no significant impact on

    their companys business model or operations, this number has declined

    (14 percent from the 2012 survey results) and may reflect that companiesare implementing cloud with good success..

    Q: Which of the following best describes the potential impact of cloudcomputing on your business model/operations?

    No significant impact38%

    52%

    It will provide management with greater transparencyon transactions

    26%

    13%

    It will reduce costs23%

    23%

    It will fundamentally change our business model18%

    9%

    It will change our interaction with customers

    and suppliers16%

    25%

    It will accelerate time to market10%

    16%

    Multiple responses allowed 2013 2012

    2013 Food and Beverage Industry Outlook Survey | 11

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    The perceived potential impact of cloud computing compared to cloud

    adoption status.

    Adoptedcloud

    Plan toadopt cloud

    Don't know/NA

    No plans toadopt cloud

    It will fundamentally change our

    business model30 14 8 5

    It will change our interaction with

    customers and suppliers19 23 15 5

    It will provide management with greater

    transparency on transactions37 41 8 0

    It will reduce costs 37 32 0 0It will accelerate time to market 21 5 0 0

    No significant impact 7 27 69 91

    Other (please specify): 2 0 8 0

    Number of respondents 43 22 13 22

    Many organizations are already working in the cloud and it is

    encouraging to see that cost reduction appears to remain high onthe list of objectives for executives. This benefit was always central

    to the cloud value proposition, and the fact that so many enterprises

    continue to see it as a key objective shows that experience in cloud

    environments has not seemed to dull this anticipated gain. But the

    survey findings also show that organizations are beginning to recognize

    that cloud is much more than just another IT cost reduction lever.

    Forty-four percent of those that have adopted or plan to adopt believe

    it will fundamentally change their business model and 78 percentsay it will provide greater transparency. These results suggest that

    business executives are starting to fully appreciate the potential

    transformative value that cloud can bring to the enterprise. And, having

    experienced some of the immediate benefits of the cloud, many are

    perhaps now starting to look deeper into their operating models to

    see how these advantages can be extended into the wider enterprise.

    12 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    The silver lining

    Increasingly, companies are focusing on cloud

    productivity and collaboration solutions as a

    worthwhile alternative to traditional, in-house IT

    services, and with good reason. Cloud computing

    brings potentially significant advantages, from lower

    costs and more efficient use of resources to greater

    scalability and availability of IT services.

    Companies adopting a cloud strategy must choosefrom among a variety of delivery models, including

    software as a service (SaaS), platform as a service

    (PaaS), and infrastructure as a service (IaaS), and

    must decide whether they are better off with a

    public, private, or hybrid cloud format. Also, many

    applications and tools are capable of being shifted

    to the cloud, and a major first step in developing a

    cloud strategy is to identify the most appropriate

    applications to move to the cloud.

    As with any transformation, there are risks and

    challenges, such as security, compliance, changes

    in service levels, and change management, and

    companies transitioning to cloud must manage the

    issues carefully to avoid surprises.

    Cloud solutions that provide capabilities such as

    e-mail, messaging, document sharing, and officetools are gaining significant traction and can be a

    great opportunity for early cloud adoption.

    There are many ways to approach a cloud strategy,

    from the different services or applications that

    can be shifted to the cloud, to different delivery

    models and degrees of private versus public cloud.

    Companies approaching cloud for the first time

    are likely to have questions regarding security,

    performance, impact on regulatory compliance,

    and other potential risks. Cloud users are finding

    these issues can be managed satisfactorily, and

    in many cases improved, as a result of steps that

    have been taken by cloud providers to address the

    various risk areas.

    So, where does an organization start? What is the

    best entry point when one considers the costs, risks,

    transition issues, impact on legacy systems, and the

    firms IT infrastructure as a whole?

    Many companies are finding that productivity and

    collaboration applications are a good area for a

    first step into cloud services because they offer

    comparatively low barriers to entry, and a potentiallysignificant return on investment.

    Ultimately, executives of all stripes will need to

    remember that cloud is not a short-term fix for

    the business, and that some of the benefits will

    only start to have a significant impact a couple

    of years down the road. Indeed, gaining real cost

    savings from the cloud is about more than simply

    moving from fixed costs to operating costs; thegreatest cost savings and, more importantly, the

    transformational business benefits will come from

    the longer-term outcomes such as more efficient

    processes, more flexible operating models and faster

    entry into new markets and geographies.

    2013 Food and Beverage Industry Outlook Survey | 13

    2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.

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    Q: What initiative do you expect to undertake over thenext year that will consume the most time, energy andresources, from a management perspective?

    % in 2013 Focus

    Significant investment in organic growth (new product

    development, pricing strategies, geographic expansion) 21 Growth

    Significant improvement of operation processes and related

    technology 19 Operations

    Significant cost reduction initiatives 12 Operations

    Merger/acquisition 11 Growth

    Entering into new markets 11 Growth

    Navigating significant changes in the regulatory environment 11

    Risk Management

    Significant changes in business model 7 Operations

    Significant changes to financial processes and related technology 5 Operations

    Improve enterprise risk management programs/processes 2 Risk Management

    Strategic divestiture of current assets 1 Operations

    Running the company

    Key management initiatives

    Of the executives surveyed, 21 percent will be spending the mosttime, energy, and resources on growing organically. This includes

    a significant focus on new product development, pricing strategies,

    and geographic expansion. Other top initiatives on the minds of

    management include operational improvements and reducing costs.

    Overall, 43 percent are focused on growth initiatives, 44 percent on

    operations, and 13 percent on managing risk.

    14 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Q: What is the outlook for capital spending by your company overthe next year?

    % of

    respondents

    % of expected

    increase

    3 20+

    10 11-20

    22 6-10

    23 1-5

    % of

    respondents

    % of expected

    decrease

    10 1-5

    3 6-10

    0 11-20

    1 20+

    58%

    28%

    14%

    Increase About the same Decrease

    Investing in the future

    More than half (58 percent) of the food and beverage executivessurveyed plan on investing capital to drive growth, while only

    14 percent expect to invest less than the previous year.

    2013 Food and Beverage Industry Outlook Survey | 15

    2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Key areas in which food and beverage companies expect to invest

    include acquiring a business (33 percent) and expanding facilities

    (31 percent). However, almost half of the executives surveyed

    (48 percent) indicated they expected an increase in spending on

    geographic expansion. Other investment areas include new productsor services and information technology.

    Q: In which areas do you expect your company to increase spending the mostover the next year?

    Acquisition of a business 33%

    Expanding facilities 31%

    New products or services 28%Information technology 24%

    Geographic expansion within

    the U.S. 20%

    Advertising and marketing/

    branding 20%

    Geographic expansion into or

    among high-growth emerging

    markets outside U.S. 17%

    Employee compensation and

    training 17%

    Business model transformation 13%

    Geographic expansion into or

    among other developed markets

    outside the U.S.11%

    Research and development

    10%Regulation/control environment 9%

    Green/sustainability initiatives 8%

    Geographic Expansion 48%

    Geographic expansion within

    the U.S.

    Geographic expansion into or

    among high- growth emerging

    markets outside the U.S.

    Geographic expansion into

    or among other developed

    markets outside the U.S.

    20%

    17%

    11%

    16 | 2013 Food and Beverage Industry Outlook Survey

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    2013 Food and Beverage Industry Outlook Survey | 17

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    Workforce expectations

    Food and beverage executives added slightly fewer U.S. employeesover the last year, with 45 percent of respondents reporting an

    increase in headcount. However, more respondents (36 percent)

    indicated their staffing levels remained the same, and fewer saw

    a decrease in headcount than did last year.

    2012

    50% 25%

    2013

    % of

    respondents

    % of expected

    increase

    6 10+

    8 7-10

    13 4-6

    18 1-3

    % ofrespondents

    % of expecteddecrease

    12 1-3

    6 4-6

    0 7-10

    0 10+

    45%

    36%

    18%

    25%

    Increase About the same Decrease Not sure/dont know

    1%

    Q: Compared with this time last year, how would you describe yourcompanys current U.S. headcount?

    18 | 2013 Food and Beverage Industry Outlook Survey

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    Almost half (49 percent) of the food and beverage executivessurveyed expect to add more U.S. staff over the next year, while

    34 percent anticipate current staffing levels will remain the same.

    Nearly a quarter of respondents (23 percent) believe they will see

    growth in the number of employees of 4 percent or more.

    % of

    respondents

    % of expected

    increase

    3 10+

    7 7-10

    13 4-6

    26 1-3

    % ofrespondents

    % of expecteddecrease

    11 1-3

    4 4-6

    1 7-10

    0 10+

    49%

    34%

    16%

    Increase About the same Decrease Not sure/dont know

    1%

    Q: How do you expect your companys U.S. headcount to change one yearfrom now?

    2013 Food and Beverage Industry Outlook Survey | 19

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    Revenue and revenue drivers

    Revenues continue climbing rather dramatically: the percentage ofrespondents indicating an increase rose from 57 percent in 2012 to

    84 percent this year. Whats more, over two-thirds (38 percent) of food

    and beverage executives report current revenue is up 6 percent or more.

    2012

    57% 8%

    2013

    % of

    respondents

    % of expected

    increase

    2 20+

    10 11-20

    26 6-10

    46 1-5

    % of

    respondents

    % of expected

    decrease

    4 1-5

    0 6-10

    2 11-20

    0 20+

    84%

    10%

    6%

    35%

    Increase in revenues About the same Decrease in revenues

    Q: Compared with this time last year, how would you describe yourcompanys current revenue?

    20 | 2013 Food and Beverage Industry Outlook Survey

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    2013 Food and Beverage Industry Outlook Survey | 21

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    And the growth in revenue is expected to continue: 81 percentof the executives surveyed predict an increase next year as well,

    with almost half (49 percent) indicating growth of 6 percent or more.

    % of

    respondents

    % of expected

    increase

    1 20+

    11 11-20

    37 6-10

    32 1-5

    % of

    respondents

    % of expected

    decrease

    4 1-5

    0 6-10

    1 11-20

    0 20+

    81%

    14%

    5%

    Increase About the same Decrease

    Q: What do you expect your companys revenue to be like one yearfrom now?

    22 | 2013 Food and Beverage Industry Outlook Survey

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    According to survey respondents, product innovations (38 percent)and adding customers (35 percent) will be key drivers of revenue

    growth over the next one-to-three years. And while pursuing

    alternative sales channels and distribution strategies are expected

    to give revenue a boost, healthier products and those addressing

    dietary needs will also bolster revenue growth.

    Q: Which of the following areas do you believe will be the biggestdrivers of your companys revenue growth in the next three years?

    Product innovations 38%

    Adding customers 35%

    Alternative sales channels and distribution strategies 25%

    Products that provide healthier alternatives or address

    specific dietary needs 23%

    M&A (merger and acquisition) activity 20%

    Expansion in core markets 19%

    Focus on emerging markets 18%

    Retaining customers 18%

    Improving economic conditions 17%

    Increased consumer spending 17%

    Changed pricing and promotional strategies 16%Innovative merchandising strategies 14%

    Growth of environmentally friendly products/services 1%

    Multiple responses allowed

    2013 Food and Beverage Industry Outlook Survey | 23

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    Barriers to growth

    According to over half (51 percent) of industry executives, pricingpressures remain the highest barrier to growth and the number of

    respondents citing this concern increased from 42 percent last year.

    Volatile commodity/input prices and rising labor costs are also seen

    as major obstacles, as evidenced by 31 percent and 28 percent of

    survey responses respectively.

    Q: Which of the following are the most significant growth barriers facingyour company over the next year?

    Pricing pressures51%

    42%

    Volatile commodity/input prices31%

    38%

    Labor costs28%

    22%

    Regulatory and legislative pressures

    21%

    16%

    Lack of customer demand16%

    22%

    Energy prices15%

    20%

    Multiple responses allowed 2013 2012

    24 | 2013 Food and Beverage Industry Outlook Survey

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    A quest for growth

    It is true that no one ever cut their way to

    growth. So the cost savings initiatives of the past

    were just that: savings alone. Today, cost is still

    an issue, but its what companies do with the

    found cost savings that make the key strategic

    difference between them and their competitors.

    But after decades looking for cost reduction,

    cost alignment and cost analysis, are there

    still meaningful savings and cost strategies

    left to find? The answer lies within cost

    transformation: having a new and different

    vision of your companys strategy and how

    costs really align to achieve those strategic

    objectives. Cost transformation requires a

    keen understanding of a companys global

    competition, sourcing options, performance,

    processes, systems, tools, functions, values, and

    strategic direction. It is a purposeful and built-in

    alignment of a companys cost with its strategy

    to optimize financial performance.

    There are several potential benefits to cost

    transformation:

    Improved bottom-line results

    Better understanding and clarity around

    performance

    Streamlined and more efficient process

    Organizational and functional efficiencies Improved performance versus peers

    Improved discipline and rigor in financial

    management

    Strategic alignment and execution

    Decreased risk

    2013 Food and Beverage Industry Outlook Survey | 25

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    Business conditions

    Economic outlook

    Food and beverage executives believe that modest improvements inU.S. business conditions will continue. More than half (52 percent)

    believe that the economy will improve over the next year, while

    32 percent of respondents expect the economy to remain flat. These

    results are similar to 2012 survey findings.

    2013

    Better next year

    About the same

    Worse next year

    2012

    56%

    16%

    28%

    Better next year

    About the same

    Worse next year

    52%

    16%

    32%

    Q: A year from now, what are your expectations for the U.S. economy?

    26 | 2013 Food and Beverage Industry Outlook Survey

    2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.

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    Food and beverage industry growth

    Most executives (79 percent) predict the industry will experiencegrowth over the coming year, with modest gains of 5 percent or less

    anticipated by the majority (62 percent). These responses mirror

    last years survey results.

    2012

    82% 5%

    2013

    % of

    respondents

    % of expected

    increase

    1 10+

    16 6-10

    62 1-5

    % of

    respondents

    % of expected

    decrease

    5 1-5

    0 6-10

    0 10+

    79%

    16%

    5%

    13%

    Increase over next year No change Decrease over next year

    Q: What do you estimate your industrys growth rate will be overthe next year?

    2013 Food and Beverage Industry Outlook Survey | 27

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    Q: What factors are most likely to hinder industry growth?

    % in 2013 % in 2012

    Decreased consumer confidence 52 58

    Continued high national unemployment 42 52

    Increased government regulation 41 30

    Uncertainty in the credit markets 16 14

    Limited access to credit for consumers 15 16

    Limited access to credit for businesses 10 13

    Decreased investor confidence 10 9

    Distressed real estate market 9 17

    Threats to U.S. business from Asia and abroad 9 5

    Turmoil in the Middle East/North Africa 5 12

    Multiple responses allowed

    Improved but still relatively weak consumer confidence, andprolonged unemployment continue to plague the industry and remain

    as the top two factors hindering industry growth. However, concern

    over increased government regulation continues to increase

    significantly, up 11 percent from 2012.

    28 | 2013 Food and Beverage Industry Outlook Survey

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    2013 Food and Beverage Industry Outlook Survey | 29

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    Multiple responses allowed

    Q:What strategies has yourorganization implemented tohelp combat the impact ofvolatile costs?

    As evidenced by theresponse to the previous

    question, volatile

    input costs continue

    to challenge food and

    beverage manufacturers.

    To protect their bottom

    line, 59 percent of

    executives plan to

    optimize supply chaincosts along with sales,

    general, and administrative

    (SG&A) costs. A sizable

    45 percent will combat

    costs by implementing

    commodity hedging

    strategies.

    30%Enhancing trade spend efficiency

    45%Hedging strategies for commodities

    59%Optimizing SG&A and supply chain costs

    19%Revisiting service delivery models (offshoring/shared services)

    40%Customer-centric pricing strategies

    2013 Food and Beverage Industry Outlook Survey | 31

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    A transparent (and resilient) supply chain

    Fundamentally, a more transparent supply chain

    will help SEC-reporting companies to comply

    with the law. But if the issue is regarded by

    companies solely as a matter of compliance,

    they will be missing an opportunity to make their

    supply chain more resilient and more efficient.

    Companies may gain a competitive advantage

    by developing a compliance strategy, consisting

    of an organizational framework, a process of

    mapping the supply chain and auditing the

    result. Greater transparency leads to better

    management, based on better business data.

    And while few would disagree that the

    supply chain is a critical source of competitive

    advantage, it is also a potential strategic risk.

    A break in the supply chain can be enormously

    disruptive. By contrast, an efficient, strong

    supply chain can provide companies with an

    edge over its rivals. To run a lean operation,

    receiving components at the right time/priceand avoiding excess inventory are fundamental

    requisites of every modern manufacturer. They

    can require highly sophisticated computer

    systems to manage a global logistics operation.

    Information is, therefore, a critical part of

    supply-chain management, yet most companies

    do not have a deep insight into those chains.

    32 | 2013 Food and Beverage Industry Outlook Survey

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    Regulations and mandates

    When it comes to regulations, the Food Safety Modernization Act,the most sweeping changes to the nations food-safety laws in more

    than 70 years, requires the greatest focus: 82 percent of executives

    surveyed expect it to have a significant impact on the industry,

    a 15 percent increase from last years survey results. Healthcare

    reform and product recalls also continue to garner attention.

    Q: What regulations and mandates is your organization most focused on?

    Food Safety Modernization Act82%

    67%

    Healthcare reform38%

    42%

    Product recalls36%

    29%

    Labor/immigration Laws20%

    21%

    Dodd-Frank conflict minerals6%

    6%

    Multiple responses allowed 2013 2012

    Legislation, policies, and risk

    34 | 2013 Food and Beverage Industry Outlook Survey

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    Almost two-thirds (63 percent) of the food and beverage executives

    surveyed believe their company is only somewhat prepared to

    manage the impact of public policy and regulatory reform.

    Very prepared

    Somewhat prepared

    Not prepared

    Dont know63%

    31%

    4% 2%

    Q: How prepared is your company to proactively manage the impact ofpublic policy and regulatory changes?

    2013 Food and Beverage Industry Outlook Survey | 35

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    Impact of federal tax policies

    Most survey respondents believe evolving tax policy will impacttheir business strategy. Executives expect that tax policies will

    have a significant effect on hiring and will also lead many food and

    beverage manufacturers to invest less capital.

    Q: How will evolving federal tax policy impact your organizationsbusiness strategy?

    Changing business structure/impact to hiring 28%Less capital investment 27%

    Increased overseas expansion 21%

    Increased domestic expansion 11%

    Increased M & A (mergers and acquisitions) activity 7%

    No impact to business strategy 24%Do not know 10%

    Multiple responses allowed

    36 | 2013 Food and Beverage Industry Outlook Survey

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    2013 Food and Beverage Industry Outlook Survey | 37

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    Adoption of risk policies

    Changing marketplace dynamics and evolving regulation have addedto the need for companies to implement a strong internal risk

    framework. When asked to identify existing challenges preventing

    the adoption of a formal risk policy, survey respondents indicated

    that culture and behavior and the lack of clearly defined roles and

    responsibilities pose significant obstacles.

    Q: What challenges exist within your organization that may impede orhave impeded adopting a formal risk policy?

    %

    Culture and behavior 37

    Clearly defined roles and responsibilities 36

    Process integration/efficiency of operations 23

    Shared resources across the organization 22

    Governance framework 9

    No challenges exist 29

    Multiple responses allowed

    38 | 2013 Food and Beverage Industry Outlook Survey

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    Why bad things happen to good companies

    In todays world, companies need to apply a risk

    lens thats equal to that of the growth lens when

    making strategic business decisions. A strategic

    approach to risk management can help a

    company mitigate a threat to its reputation and

    optimize its bottom line.

    Successful companies anticipate something

    could go wrong, and if something does occur,

    theyre ready to manage it by leveraging an

    established crisis management process, as well

    as scenario planning and stress testing of key

    strategic growth assumptions.

    KPMG International conducted a large-scale

    study of risk which was based on a global

    survey of more than 1,000 C-level respondents

    deployed by the Economist Intelligence Unit in

    December 2012.

    Despite the C-levels awareness of the risk

    environment, most companies surveyed do nothave a consistent way of assessing risk across

    the enterprise. Survey results consistently

    demonstrate that companies struggle to build

    an enterprise-wide view of threats, making it

    difficult to plan strategically.

    2013 Food and Beverage Industry Outlook Survey | 39

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    Final thoughts

    from KPMGTechnology is transforming the food and beverage industry andis expected to continue to play a vital role in business strategies.

    Food and beverage executives are well aware of the trends in the

    industry, yet the key to successfully navigating this rapidly evolving

    landscape is identifying the so what: how these trends will impact

    their companies. Then, its a matter of determining how they can best

    respond and capitalize on the resulting opportunities, how they need

    to change their business to not only adapt, but to thrive.

    Social media and mobile technology are having a significant

    impact on food and beverage businesses as consumers

    increasingly utilize these channels to aid in making buying

    decisions: from product comparisons to price checks to

    recommendations and ratings from their virtual communities.

    Meanwhile, food and beverage executives are also increasing

    their usage of these channels to reach more consumers build

    relationships with them, and even ask for their advice on

    new products. Some food and beverage companies are now

    selling direct to consumers in addition to their traditional retail

    distribution channels.

    As a result, the relationship companies have with consumersis evolving, and while the voice of the customer has always

    been important, it has become significantly more demanding

    and powerful. Is your product gluten free, organic? Was it

    produced in an environmentally responsible way? Do you need

    to expand to new markets or customize to target growing

    ethnic segments? How are your products prepared, packaged,

    and shipped? Never before have food and beverage companies

    been subject to this level of scrutiny from consumers, and this

    trend is not going away any time soon.

    Food and beverage executives are rapidly embracing the value

    of data and analytics as key facilitators of success: identifying

    new markets, new strategies and new operating models togenerate growth and profitability. Investing in technology

    to harness the vast amounts of structured data that reside

    in a company, as well as the unstructured data online and in

    social media, is proving to be integral to achieving success in

    the new environment. As it evolves in both sophistication and

    application, data and analytics will be leveraged by all functions

    within food and beverage companies.

    Risk and regulatory issues are often a hidden threat, as

    many companies are not prepared, or even aware of, what

    vulnerabilities they may have. For example, social media by

    its very nature poses inherent risks that, unfortunately, have

    frequently been identified only when something has gone

    wrong and the company must manage the resulting crisis.

    KPMG believes that innovation is the key to success for food

    and beverage executives: from continually evolving products,

    to identifying more effective ways to run their business, to

    creatively building relationships with consumers and defining

    their brand through the use of technology. Food and beverage

    companies must also proactively address regulatory compliance

    and mitigate risk. Companies must first accurately assess how

    equipped they are to drive innovation and surface good ideas

    throughout their entire organization. How do they compare to

    competitors in this respect? What metrics are they using? How

    do they define product success?

    Each companys unique culture will determine how well they

    respond to todays rapidly and dynamically changing food andbeverage industry environment.

    40 | 2013 Food and Beverage Industry Outlook Survey

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    2013 Food and Beverage Industry Outlook Survey | 41

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    A leader in the

    How KPMG can help

    food and beverageindustry

    The Food and Beverage industry continues to face a demanding market environment that requires companies

    to adjust and actively manage change that may impact sales and performance. At the same time, advances in

    technology and in capturing and analyzing data are helping companies drive growth, streamline operations and

    engage better with consumers.

    Having the right professional services firm is critical to addressing these challenges and achieving financial goals.

    KPMG in the United States is a leading accounting, tax, and advisory firm for the consumer markets industry, and

    working with our network of member firms, we serve clients worldwide. Our Food, Drink, and Consumer Goods

    practice is comprised of accomplished professionals, from top food, drink, and consumer goods companies that

    possess the knowledge, experience, and skills necessary to sort through todays complex business problems.

    By developing insights into industry trends and approaching market opportunities with a fresh perspective, we

    offer company-specific guidance that helps our clients become or remain market leaders.

    Audit Services

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    Internal Controls Over Financial Reporting

    Other Attestation

    Tax Services

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    IT Advisory

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    42 | 2013 Food and Beverage Industry Outlook Survey

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    Revenue Company Type Title

    Demographics &

    methodologyKPMGs 2013 Food and Beverage Outlook survey reflects

    the viewpoints of 100 senior executives in the United States.

    The Web survey was conducted in Spring 2013.

    less than $100 million (0%)

    $100 million to $249.9 million (10%)

    $250 million to $499.9 million (6%)

    $500 million to $999.9 million (12%)

    $1 billion to $4.9 billion (30%)

    $5 billion to $10 billion (17%)

    More than $10 billion (25%)

    Private (54%)

    Public (46%)

    Senior Vice President or Directorlevel (47%)

    Executive Vice President/ManagingDirector level (24%)

    C-Class (CFO, COO, CTO, etc.)

    (22%)

    CEO, President (7%)

    25%10%

    30%

    17%

    12%

    6%

    54%46%

    7%

    47%

    24%

    22%

    2013 Food and Beverage Industry Outlook Survey | 43

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    Contact Us

    Patrick Dolan

    National Line of Business Leader

    Consumer Markets

    [email protected]

    John Farrell

    National Advisory Leader, Consumer Markets

    212-872-3047

    [email protected]

    Jacquelyn Daylor

    National Audit Leader, Food, Drink and Consumer Goods

    612-305-5737

    [email protected]

    Thomas Theodoropoulos

    National Tax Leader, Food, Drink and Consumer Goods

    212-872-6594

    [email protected]

    Raman Kansal

    National Director, Consumer & Industrial Markets

    312-665-3623

    [email protected]

    Anne Giometti

    National Marketing Director, Consumer Markets312-665-2922

    [email protected]

    kpmg.com

    mailto:patrickdolan%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:johnmichaelfarrell%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:jkdaylor%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:ttheodoropoulos%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:rkansal%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:agiometti%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:agiometti%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:rkansal%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:ttheodoropoulos%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:jkdaylor%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:johnmichaelfarrell%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Surveymailto:patrickdolan%40kpmg.com?subject=2013%20Food%20and%20Beverage%20Industry%20Outlook%20Survey