food beverage outlook survey 2013
TRANSCRIPT
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2013 Food and BeverageIndustry Outlook Survey
The table is set for change
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Table ofContents 1 The table is set for change
2 Survey highlights
4 Detailed findings
4 Transformative technology
4 Engaging and empowering consumers 5 Actionable insights
10 Leveraging cloud
14 Running the company
14 Key management initiatives
15 Investing in the future
18 Workforce expectations
20 Revenue and revenue drivers
24 Barriers to growth
26 Business conditions
26 Economic outlook
27 Food and beverage industry growth
30 Threats to profit, business models 34 Legislation, policies, and risk
34 Regulations and mandates
36 Impact of federal tax policies
38 Adoption of risk policies
40 Final thoughts from KPMG
42 A leader in the food & beverage industry
43 Demographics and methodology
2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.
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2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.
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The table is
As the economy continues to slowly improve, a wave of significant change is moving through the food and beverageindustry redefining how companies grow, operate, and manage risk. Rapidly advancing technology is driving muchof the transformation, providing opportunities to explore new ways of doing business, and to better understand andengage with consumers. However, technology does not come without challenges, exposing companies to new areasof risk and vulnerability.
And, while technology is accelerating the rate of change, several other disruptive forces are contributing tothe transformation. From tech-savvy millennials to aging boomers, the ways in which consumers gather informationabout what they want to purchase, the factors influencing their purchase decisions, and their loyalty to a brand orproduct are all up for grabs. On top of that, food and beverage executives are confronting the cost and impact ofthe many risk and regulatory issues that government and other regulatory bodies are putting into place.
The respondents to KPMGs 2013 Food and Beverage Industry Outlook survey indicate the most signif icant impact isbeing made by engaging consumers through digital channels and social media. But the back office is also evolving,as almost two-thirds of survey respondents say they have adopted, or plan to adopt, cloud computing technologiesinto their business strategies and operations. Executives are also realizing the boundless potential offered by data andanalytics in gaining customer insights and making better decisions.
This years survey confirms that the industry continues to make positive improvement, with most expecting
continued increases in revenue, both this year and in the coming year. They acknowledge pricing pressures aspotential growth barriers and consider volatile input costs and discounting prices as the most significant threatsto profit margins.
Notably, food and beverage executives exhibit a growing concern over the potential governmental impact on theirbusinesses, including believing that regulation will hamper growth, and citing that political/regulatory uncertainty isa significant threat to their business models. Executives indicated that the regulatory issue requiring most of theirfocus was the Food Safety Modernization Act.
Looking ahead, the vast majority of survey respondents foresee continued sector growth over the next year, withrevenue increases being largely driven by product innovations and the ability to add new customers. And, after yearsof cutbacks, many U.S. companies are seeking opportunities to make investments that will drive growth, including anincreased focus on geographic expansion.
On behalf of KPMG, I would like to thank those who participated in this survey. I hope the findings are useful to youin addressing market challenges and opportunities. Please do not hesitate to contact me if you would like to discussthis study and its implications for your business in the year ahead.
Patrick DolanNational Line of Business Leader, Consumer MarketsKPMG LLP
set for change
2013 Food and Beverage Industry Outlook Survey | 1
2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.
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Technology,the main
ingredient
Most executives realize that technology is paramount to driving growth andenhancing customer engagement. The respondents to KPMGs 2013 Food andBeverage Industry Outlook survey indicate that new technologies are certainlyaccelerating the rate of change, and they acknowledge a significant increase inthe use of technology to explore new ways of doing business. The use of socialmedia and other digital marketing channels continues to gain ground, beingincreasingly utilized by food and beverage companies for engaging consumers.
Todays companies are also learning that cloud is much more than just another ITcost reduction lever and they are placing more emphasis on determining how toleverage cloud to enable business transformation: shifting away from pure costreduction objectives to taking a more strategic approach. While cost reduction is a
given, transformation is critical. Almost two-thirds of food and beverage executivessay they have adopted, or plan to adopt, cloud technologies into their businessstrategies and operations. Of those who have adopted cloud computing, a sizablemajority found integration to be easy or cited only minor challenges.
In this customer-driven environment, data and analytics are proving to beincreasingly valuable. Food and beverage companies are taking note: more thanhalf of survey respondents say that their company has high, or is rapidlymoving towards high, data and analytics literacy. The use of both structured andunstructured data and analytics also continues to penetrate deeper throughoutthe food and beverage organization, playing an increasingly vital role in makinga variety of decisions. In addition to obtaining customer insight, companiesare leveraging data and analytics to support brand and product management,to make decisions on pricing, and to drive operational excellence. However,opportunities for improvement exist: 46 percent of survey participants ratethe data and analytics capability of their companies as average or below,with 16 percent believing they are lagging behind competitors when it comesto utilizing analytics.
Survey
highlights
2 | 2013 Food and Beverage Industry Outlook Survey
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Seizinggrowth
opportunities
Food and beverage executives believe that modest improvements inU.S. business conditions will continue, and an overwhelming majority predictsthe industry will experience growth over the coming year. More than half ofsurvey respondents plan on investing capital to drive growth, many indicatingthey expect to increase spending on geographic expansion. Other keyinvestment areas include acquiring a business and expanding facilities.
Perhaps the positive outlook on growth stems from the continued dramaticclimb in revenues: 84 percent of respondents indicated an increase in revenue,while only 57 percent indicated an increase in 2012. Revenue is expected tocontinue to grow, with the vast majority of the executives surveyed predictingan increase next year as well. Key drivers of revenue growth over the next
one-to-three years include product innovations and adding new customers.Not surprisingly, many of the executives surveyed say they will be spendingthe most time, energy, and resources on new product development, pricingstrategies, and geographic expansion. Other top initiatives on the minds ofmanagement include operational improvements and reducing costs; however,focus in these two areas has declined when compared with the results oflast years survey. While food and beverage executives say their companiesadded slightly fewer U.S. employees over the last year than reported inthe 2012 survey, almost half plan to add more staff over the next year.
Overcomingobstacles
Improving, but still relatively weak, consumer confidence and prolongedunemployment continue to plague the industry. These remain as the top two
factors hindering industry growth. However, concern over government regulationrose significantly.
Apprehension increased over the impact the Food Safety ModernizationAct will have on the industry. Healthcare reform, product recalls and evolvingtax regulation also garnered attention. Yet despite increasing concern, almosttwo-thirds of the food and beverage executives surveyed believe their companyis only somewhat prepared to manage the impact of public policy and regulatoryreform. When asked to identify issues preventing the adoption of a formal riskpolicy, survey respondents indicated that culture and behavior, and the lack ofclearly defined roles and responsibilities, posed significant obstacles.
At the company level, pricing pressures not only continue to be identified as thehighest barrier to growth; the percentage of respondents citing this concern
increased from 42 percent in 2012 to 51 percent this year. Volatile commodityand input prices, along with rising labor costs, are also seen as major obstacles.The industry executives surveyed widely believe that the greatest threats to theirprofit margins are costs of inputs, and discounting and other sales incentives.They cite losing share to lower-cost producers as the biggest threats to theircompanys business model. To protect their bottom line, food and beveragecompanies plan to optimize their supply chains and reduce sales, general andadministrative costs.
2013 Food and Beverage Industry Outlook Survey | 3
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Detailed
findingsTransformative technology
Q: Which of the following technology-related trends is having a significantimpact on your business?
Social media (Facebook, Twitter, Pinterest, etc.) 46%
Mobile/online consumer engagement 45%
Mobile/online promotions and coupons 31%
Mobile/online shopping 24%
Ability to scan QR codes, compare products and
pricing 23%
Influence of peer rankings and reviews on
consumers purchase decisions 19%Multiple responses allowed
Engaging and empowering consumers
Technology is driving change throughout the food and beverage
industry, opening new doors of opportunity as well as new areas
of risk and concern for companies. Survey respondents report
that social media such as Facebook and Twitter, and consumer
engagement through mobile and online channels, are havingthe most significant impact on their business.
4 | 2013 Food and Beverage Industry Outlook Survey
2013 KPMG LLP, a Delaware limited liabi lity partnership and the U.S. member fi rm of the KPMG network of i ndependent member firms affiliated with KPMG Int ernational Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.
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Multiple responses allowed
Q:In what areas does yourorganization use data andanalytics to help supportstrategic decision making?
Actionable insights
In the current customer-driven environment,
data and analytics are
proving to be increasingly
valuable in getting to
know customers better.
In addition to obtaining
customer insight, food
and beverage companies
are leveraging data andanalytics to support
brand and product
management decisions,
pricing decisions, and
when looking to optimize
operations. In fact, each of
the responses to this
question was selectedwith relatively high
frequency, demonstrating
the broad applicability of
data and analytics.
58%Brand and product management
59%
Customer insight
56%Pricing decisions
52%Operating model optimization
43%Market expansion
Portfolio rationalization
42%
2013 Food and Beverage Industry Outlook Survey | 5
2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.
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Q: Considering the relevance of data and analytics at your company, whichof the following items represent the best use of data and analytics in drivingactionable insights?
Operational excellence (operations, supply chain) 49%
Product positioning 42%
Acquiring customers 35%
Competitive intelligence 32%
Finance
19%Human capital 18%
IT infrastructure 16%
Government regulation 9%
Risk management 9%
Multiple responses allowed
When it comes to taking action, nearly half (49 percent) of the foodand beverage executives surveyed report that data and analytics are
best used to drive operational excellence and to determine how to
position their products (42 percent).
6 | 2013 Food and Beverage Industry Outlook Survey
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Q: Which of the following best characterizes the data and analytics maturityof your company?
My company has high data and analytics literacy 24%
My company is rapidly moving toward becoming an enterprise
with high analytical literacy 29%
My company is about average when it comes to utilizing
analytics, and our management team and workforce have an
average analytical literacy29%
My company has some data and analytics capabilities, but at
the moment we are behind our competitors when it comes to
utilizing analytics, and our management team and workforce
have average to low analytical literacy
16%
My company has no formal data and analytics capabilities,
and our management team and workforce have low analytical
literacy1%
Dont know 1%
Realizing the value created by leveraging data and analytics, morethan half of survey respondents (53 percent) say that their company
has high, or is rapidly moving towards high, data and analytics
literacy. An additional 29 percent would rate their company average
when it comes to utilizing data and analytics. However, it is concerning
that 46 percent of survey participants rate the data and analytics
capability of their companies as average or below, with 16 percent
believing they are lagging behind competitors when it comes to utilizing
analytics. Leveraging this capability is expected to be a key enabler for
better performing companies in the future.
2013 Food and Beverage Industry Outlook Survey | 7
2013 KPMG LLP, a Delaware limited liabil ity partnership and the U.S. member fi rm of the KPMG network of independent member fir ms affiliated with KPMG Internati onal Cooperative (KPMG International) , a Swiss entity. All rights r eserved. Printed in the U.S.A.
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8 | 2013 Food and Beverage Industry Outlook Survey
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Big Data +Big Analytics =Big Opportunity
The emerging data-driven economy has two primarycharacteristics: the abundance and complexity ofdata and the speed of change, and thus decision-making. Recognizing that data is increasingly
driving competitive insights, operational scale,and compliance complexities, organizations areembracing wholesale change in how information isaccessed, interpreted, reported, and applied.
The conventions for measuring, managing, andmonitoring a business will be stressed to newextremes as speed, the need for new perspectives,and machine learning continue to influence themarketplace. As these market dynamics continue
to evolve, expectations will continue to shift aboutwhat should be disclosed, when, and to whom.
Consider the behavioral changes already taking placein large companies, where social media pressure hasforced some to reverse positions that made perfectsense in the boardroom, but were anathema in themarketplace. In this context, consider the valueof being able to better predict the combined tax,regulatory, and business impacts of a planned global
expansion or an accounting change that affectsselected products or divisions. Consider, too, the riskmanagement opportunities that would be possiblewith better transparency into a suppliers upstreamand downstream financial and operational health.
Success in the data-driven economy will require asmuch acumen in harnessing what wasnt known oranticipated, as was rewarded historically for thoseable to optimize what was known and could be
acted on to deliver on market expectations. This isthe start of a journey, and there is time to prepareand respond. The key is to take the first step andplan for change.
The ability of leaders to turn data into actionableinformation that allows them to make timely,more accurate decisions is creating entirely newmarkets. From custom modeling and analytics,
visualizations and dashboards to master datamanagement and storage considerations suchas cloud, the world of Big Data and the desireto leverage big analytics are already driving the
business of today and tomorrow.
Organizations will also evolve. The proliferation ofBig Data and the speed of analytics will significantlydisrupt many business models. Information as anasset will transform business and operating models,including how companies obtain assurance onthose models. Any disruption offers an opportunityto drive business transformation, including newpartnerships, new interactions across global
enterprises, and new markets, all of which have risk,tax, and regulatory implications that are still beingdefined and discovered.
An information-driven organization needs aninformation-driven mind-set from the top down.That means employees must be managed,measured, and compensated based on howwell they use data to make decisions and drivebusiness outcomes.
Effectively governed and appropriatelyimplemented, data analytics can bring clarityto business decisions and improve businessoutcomes. Its scope and application will continueto expand, helping leaders focus on the knowledgethey need, derive insights and actionableintelligence from data, and create, manage, andgovern new business models that support theinformation-driven organization.
Those who embrace effective data analytics asa business imperative can gain a competitiveadvantage in the rapidly evolving global digitaleconomy. With an information-driven culturefocused on business outcomes, data analytics canproduce the power that drives the growth engine.
2013 Food and Beverage Industry Outlook Survey | 9
2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reser ved. Printed in the U.S.A.
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Leveraging cloud
As cloud begins to become more mainstream within the businessenvironment, we are seeing organizations move from the when
and why of the cloud adoption process to instead focus on the
how. Almost two-thirds (65 percent) of the food and beverage
executives surveyed indicate they have adopted, or plan to adopt,
cloud technologies into their business strategies and operations. Of
the 43 percent who have adopted cloud, a sizable majority found
integration into their business strategy and operations to be easy, or
they experienced only minor challenges.
Q: When it comes to cloud adoption, which of these statements is mosttrue for your organization?
22%
35
%
43%
Have adopted cloud computing
Plan to adopt cloud computing
Not planning to adopt cloud
computing or dont know.
Have adopted cloud computing (43%):
We have adopted cloud, and found it an
easy integration into our business strategy
and operations
8%
We have adopted cloud, and found minor
challenges integrating it into our businessstrategy and operations 23%We have adopted cloud, and found major
challenges integrating it into our business
strategy and operations12%
Plan to adopt cloud computing (22%):
We plan to adopt cloud, and believe we will
easily integrate it into our business strategy
and operations
9%
We plan to adopt cloud, and believe we will face
formidable challenges integrating it into business
strategy and operations
13%
Not planning to adopt cloud computing or
dont know (35%):
We have no plans to adopt cloud22%
Dont know/NA13%
10 | 2013 Food and Beverage Industry Outlook Survey
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Now that many organizations have adopted cloud into at least part of theirenterprise, there is no longer any doubt that, as a critical set of enabling
technologies, cloud can significantly impact how any organization conducts
its business. A greater number of survey respondents see the potential
benefits of cloud, including having greater transparency on transactions,
and more believe cloud computing will fundamentally change their
business model. While over one third (38 percent) of food and beverage
executives believe that cloud computing will have no significant impact on
their companys business model or operations, this number has declined
(14 percent from the 2012 survey results) and may reflect that companiesare implementing cloud with good success..
Q: Which of the following best describes the potential impact of cloudcomputing on your business model/operations?
No significant impact38%
52%
It will provide management with greater transparencyon transactions
26%
13%
It will reduce costs23%
23%
It will fundamentally change our business model18%
9%
It will change our interaction with customers
and suppliers16%
25%
It will accelerate time to market10%
16%
Multiple responses allowed 2013 2012
2013 Food and Beverage Industry Outlook Survey | 11
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The perceived potential impact of cloud computing compared to cloud
adoption status.
Adoptedcloud
Plan toadopt cloud
Don't know/NA
No plans toadopt cloud
It will fundamentally change our
business model30 14 8 5
It will change our interaction with
customers and suppliers19 23 15 5
It will provide management with greater
transparency on transactions37 41 8 0
It will reduce costs 37 32 0 0It will accelerate time to market 21 5 0 0
No significant impact 7 27 69 91
Other (please specify): 2 0 8 0
Number of respondents 43 22 13 22
Many organizations are already working in the cloud and it is
encouraging to see that cost reduction appears to remain high onthe list of objectives for executives. This benefit was always central
to the cloud value proposition, and the fact that so many enterprises
continue to see it as a key objective shows that experience in cloud
environments has not seemed to dull this anticipated gain. But the
survey findings also show that organizations are beginning to recognize
that cloud is much more than just another IT cost reduction lever.
Forty-four percent of those that have adopted or plan to adopt believe
it will fundamentally change their business model and 78 percentsay it will provide greater transparency. These results suggest that
business executives are starting to fully appreciate the potential
transformative value that cloud can bring to the enterprise. And, having
experienced some of the immediate benefits of the cloud, many are
perhaps now starting to look deeper into their operating models to
see how these advantages can be extended into the wider enterprise.
12 | 2013 Food and Beverage Industry Outlook Survey
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The silver lining
Increasingly, companies are focusing on cloud
productivity and collaboration solutions as a
worthwhile alternative to traditional, in-house IT
services, and with good reason. Cloud computing
brings potentially significant advantages, from lower
costs and more efficient use of resources to greater
scalability and availability of IT services.
Companies adopting a cloud strategy must choosefrom among a variety of delivery models, including
software as a service (SaaS), platform as a service
(PaaS), and infrastructure as a service (IaaS), and
must decide whether they are better off with a
public, private, or hybrid cloud format. Also, many
applications and tools are capable of being shifted
to the cloud, and a major first step in developing a
cloud strategy is to identify the most appropriate
applications to move to the cloud.
As with any transformation, there are risks and
challenges, such as security, compliance, changes
in service levels, and change management, and
companies transitioning to cloud must manage the
issues carefully to avoid surprises.
Cloud solutions that provide capabilities such as
e-mail, messaging, document sharing, and officetools are gaining significant traction and can be a
great opportunity for early cloud adoption.
There are many ways to approach a cloud strategy,
from the different services or applications that
can be shifted to the cloud, to different delivery
models and degrees of private versus public cloud.
Companies approaching cloud for the first time
are likely to have questions regarding security,
performance, impact on regulatory compliance,
and other potential risks. Cloud users are finding
these issues can be managed satisfactorily, and
in many cases improved, as a result of steps that
have been taken by cloud providers to address the
various risk areas.
So, where does an organization start? What is the
best entry point when one considers the costs, risks,
transition issues, impact on legacy systems, and the
firms IT infrastructure as a whole?
Many companies are finding that productivity and
collaboration applications are a good area for a
first step into cloud services because they offer
comparatively low barriers to entry, and a potentiallysignificant return on investment.
Ultimately, executives of all stripes will need to
remember that cloud is not a short-term fix for
the business, and that some of the benefits will
only start to have a significant impact a couple
of years down the road. Indeed, gaining real cost
savings from the cloud is about more than simply
moving from fixed costs to operating costs; thegreatest cost savings and, more importantly, the
transformational business benefits will come from
the longer-term outcomes such as more efficient
processes, more flexible operating models and faster
entry into new markets and geographies.
2013 Food and Beverage Industry Outlook Survey | 13
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Q: What initiative do you expect to undertake over thenext year that will consume the most time, energy andresources, from a management perspective?
% in 2013 Focus
Significant investment in organic growth (new product
development, pricing strategies, geographic expansion) 21 Growth
Significant improvement of operation processes and related
technology 19 Operations
Significant cost reduction initiatives 12 Operations
Merger/acquisition 11 Growth
Entering into new markets 11 Growth
Navigating significant changes in the regulatory environment 11
Risk Management
Significant changes in business model 7 Operations
Significant changes to financial processes and related technology 5 Operations
Improve enterprise risk management programs/processes 2 Risk Management
Strategic divestiture of current assets 1 Operations
Running the company
Key management initiatives
Of the executives surveyed, 21 percent will be spending the mosttime, energy, and resources on growing organically. This includes
a significant focus on new product development, pricing strategies,
and geographic expansion. Other top initiatives on the minds of
management include operational improvements and reducing costs.
Overall, 43 percent are focused on growth initiatives, 44 percent on
operations, and 13 percent on managing risk.
14 | 2013 Food and Beverage Industry Outlook Survey
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Q: What is the outlook for capital spending by your company overthe next year?
% of
respondents
% of expected
increase
3 20+
10 11-20
22 6-10
23 1-5
% of
respondents
% of expected
decrease
10 1-5
3 6-10
0 11-20
1 20+
58%
28%
14%
Increase About the same Decrease
Investing in the future
More than half (58 percent) of the food and beverage executivessurveyed plan on investing capital to drive growth, while only
14 percent expect to invest less than the previous year.
2013 Food and Beverage Industry Outlook Survey | 15
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Key areas in which food and beverage companies expect to invest
include acquiring a business (33 percent) and expanding facilities
(31 percent). However, almost half of the executives surveyed
(48 percent) indicated they expected an increase in spending on
geographic expansion. Other investment areas include new productsor services and information technology.
Q: In which areas do you expect your company to increase spending the mostover the next year?
Acquisition of a business 33%
Expanding facilities 31%
New products or services 28%Information technology 24%
Geographic expansion within
the U.S. 20%
Advertising and marketing/
branding 20%
Geographic expansion into or
among high-growth emerging
markets outside U.S. 17%
Employee compensation and
training 17%
Business model transformation 13%
Geographic expansion into or
among other developed markets
outside the U.S.11%
Research and development
10%Regulation/control environment 9%
Green/sustainability initiatives 8%
Geographic Expansion 48%
Geographic expansion within
the U.S.
Geographic expansion into or
among high- growth emerging
markets outside the U.S.
Geographic expansion into
or among other developed
markets outside the U.S.
20%
17%
11%
16 | 2013 Food and Beverage Industry Outlook Survey
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2013 Food and Beverage Industry Outlook Survey | 17
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Workforce expectations
Food and beverage executives added slightly fewer U.S. employeesover the last year, with 45 percent of respondents reporting an
increase in headcount. However, more respondents (36 percent)
indicated their staffing levels remained the same, and fewer saw
a decrease in headcount than did last year.
2012
50% 25%
2013
% of
respondents
% of expected
increase
6 10+
8 7-10
13 4-6
18 1-3
% ofrespondents
% of expecteddecrease
12 1-3
6 4-6
0 7-10
0 10+
45%
36%
18%
25%
Increase About the same Decrease Not sure/dont know
1%
Q: Compared with this time last year, how would you describe yourcompanys current U.S. headcount?
18 | 2013 Food and Beverage Industry Outlook Survey
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Almost half (49 percent) of the food and beverage executivessurveyed expect to add more U.S. staff over the next year, while
34 percent anticipate current staffing levels will remain the same.
Nearly a quarter of respondents (23 percent) believe they will see
growth in the number of employees of 4 percent or more.
% of
respondents
% of expected
increase
3 10+
7 7-10
13 4-6
26 1-3
% ofrespondents
% of expecteddecrease
11 1-3
4 4-6
1 7-10
0 10+
49%
34%
16%
Increase About the same Decrease Not sure/dont know
1%
Q: How do you expect your companys U.S. headcount to change one yearfrom now?
2013 Food and Beverage Industry Outlook Survey | 19
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Revenue and revenue drivers
Revenues continue climbing rather dramatically: the percentage ofrespondents indicating an increase rose from 57 percent in 2012 to
84 percent this year. Whats more, over two-thirds (38 percent) of food
and beverage executives report current revenue is up 6 percent or more.
2012
57% 8%
2013
% of
respondents
% of expected
increase
2 20+
10 11-20
26 6-10
46 1-5
% of
respondents
% of expected
decrease
4 1-5
0 6-10
2 11-20
0 20+
84%
10%
6%
35%
Increase in revenues About the same Decrease in revenues
Q: Compared with this time last year, how would you describe yourcompanys current revenue?
20 | 2013 Food and Beverage Industry Outlook Survey
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And the growth in revenue is expected to continue: 81 percentof the executives surveyed predict an increase next year as well,
with almost half (49 percent) indicating growth of 6 percent or more.
% of
respondents
% of expected
increase
1 20+
11 11-20
37 6-10
32 1-5
% of
respondents
% of expected
decrease
4 1-5
0 6-10
1 11-20
0 20+
81%
14%
5%
Increase About the same Decrease
Q: What do you expect your companys revenue to be like one yearfrom now?
22 | 2013 Food and Beverage Industry Outlook Survey
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According to survey respondents, product innovations (38 percent)and adding customers (35 percent) will be key drivers of revenue
growth over the next one-to-three years. And while pursuing
alternative sales channels and distribution strategies are expected
to give revenue a boost, healthier products and those addressing
dietary needs will also bolster revenue growth.
Q: Which of the following areas do you believe will be the biggestdrivers of your companys revenue growth in the next three years?
Product innovations 38%
Adding customers 35%
Alternative sales channels and distribution strategies 25%
Products that provide healthier alternatives or address
specific dietary needs 23%
M&A (merger and acquisition) activity 20%
Expansion in core markets 19%
Focus on emerging markets 18%
Retaining customers 18%
Improving economic conditions 17%
Increased consumer spending 17%
Changed pricing and promotional strategies 16%Innovative merchandising strategies 14%
Growth of environmentally friendly products/services 1%
Multiple responses allowed
2013 Food and Beverage Industry Outlook Survey | 23
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Barriers to growth
According to over half (51 percent) of industry executives, pricingpressures remain the highest barrier to growth and the number of
respondents citing this concern increased from 42 percent last year.
Volatile commodity/input prices and rising labor costs are also seen
as major obstacles, as evidenced by 31 percent and 28 percent of
survey responses respectively.
Q: Which of the following are the most significant growth barriers facingyour company over the next year?
Pricing pressures51%
42%
Volatile commodity/input prices31%
38%
Labor costs28%
22%
Regulatory and legislative pressures
21%
16%
Lack of customer demand16%
22%
Energy prices15%
20%
Multiple responses allowed 2013 2012
24 | 2013 Food and Beverage Industry Outlook Survey
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A quest for growth
It is true that no one ever cut their way to
growth. So the cost savings initiatives of the past
were just that: savings alone. Today, cost is still
an issue, but its what companies do with the
found cost savings that make the key strategic
difference between them and their competitors.
But after decades looking for cost reduction,
cost alignment and cost analysis, are there
still meaningful savings and cost strategies
left to find? The answer lies within cost
transformation: having a new and different
vision of your companys strategy and how
costs really align to achieve those strategic
objectives. Cost transformation requires a
keen understanding of a companys global
competition, sourcing options, performance,
processes, systems, tools, functions, values, and
strategic direction. It is a purposeful and built-in
alignment of a companys cost with its strategy
to optimize financial performance.
There are several potential benefits to cost
transformation:
Improved bottom-line results
Better understanding and clarity around
performance
Streamlined and more efficient process
Organizational and functional efficiencies Improved performance versus peers
Improved discipline and rigor in financial
management
Strategic alignment and execution
Decreased risk
2013 Food and Beverage Industry Outlook Survey | 25
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Business conditions
Economic outlook
Food and beverage executives believe that modest improvements inU.S. business conditions will continue. More than half (52 percent)
believe that the economy will improve over the next year, while
32 percent of respondents expect the economy to remain flat. These
results are similar to 2012 survey findings.
2013
Better next year
About the same
Worse next year
2012
56%
16%
28%
Better next year
About the same
Worse next year
52%
16%
32%
Q: A year from now, what are your expectations for the U.S. economy?
26 | 2013 Food and Beverage Industry Outlook Survey
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Food and beverage industry growth
Most executives (79 percent) predict the industry will experiencegrowth over the coming year, with modest gains of 5 percent or less
anticipated by the majority (62 percent). These responses mirror
last years survey results.
2012
82% 5%
2013
% of
respondents
% of expected
increase
1 10+
16 6-10
62 1-5
% of
respondents
% of expected
decrease
5 1-5
0 6-10
0 10+
79%
16%
5%
13%
Increase over next year No change Decrease over next year
Q: What do you estimate your industrys growth rate will be overthe next year?
2013 Food and Beverage Industry Outlook Survey | 27
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Q: What factors are most likely to hinder industry growth?
% in 2013 % in 2012
Decreased consumer confidence 52 58
Continued high national unemployment 42 52
Increased government regulation 41 30
Uncertainty in the credit markets 16 14
Limited access to credit for consumers 15 16
Limited access to credit for businesses 10 13
Decreased investor confidence 10 9
Distressed real estate market 9 17
Threats to U.S. business from Asia and abroad 9 5
Turmoil in the Middle East/North Africa 5 12
Multiple responses allowed
Improved but still relatively weak consumer confidence, andprolonged unemployment continue to plague the industry and remain
as the top two factors hindering industry growth. However, concern
over increased government regulation continues to increase
significantly, up 11 percent from 2012.
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2013 Food and Beverage Industry Outlook Survey | 29
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Multiple responses allowed
Q:What strategies has yourorganization implemented tohelp combat the impact ofvolatile costs?
As evidenced by theresponse to the previous
question, volatile
input costs continue
to challenge food and
beverage manufacturers.
To protect their bottom
line, 59 percent of
executives plan to
optimize supply chaincosts along with sales,
general, and administrative
(SG&A) costs. A sizable
45 percent will combat
costs by implementing
commodity hedging
strategies.
30%Enhancing trade spend efficiency
45%Hedging strategies for commodities
59%Optimizing SG&A and supply chain costs
19%Revisiting service delivery models (offshoring/shared services)
40%Customer-centric pricing strategies
2013 Food and Beverage Industry Outlook Survey | 31
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A transparent (and resilient) supply chain
Fundamentally, a more transparent supply chain
will help SEC-reporting companies to comply
with the law. But if the issue is regarded by
companies solely as a matter of compliance,
they will be missing an opportunity to make their
supply chain more resilient and more efficient.
Companies may gain a competitive advantage
by developing a compliance strategy, consisting
of an organizational framework, a process of
mapping the supply chain and auditing the
result. Greater transparency leads to better
management, based on better business data.
And while few would disagree that the
supply chain is a critical source of competitive
advantage, it is also a potential strategic risk.
A break in the supply chain can be enormously
disruptive. By contrast, an efficient, strong
supply chain can provide companies with an
edge over its rivals. To run a lean operation,
receiving components at the right time/priceand avoiding excess inventory are fundamental
requisites of every modern manufacturer. They
can require highly sophisticated computer
systems to manage a global logistics operation.
Information is, therefore, a critical part of
supply-chain management, yet most companies
do not have a deep insight into those chains.
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Regulations and mandates
When it comes to regulations, the Food Safety Modernization Act,the most sweeping changes to the nations food-safety laws in more
than 70 years, requires the greatest focus: 82 percent of executives
surveyed expect it to have a significant impact on the industry,
a 15 percent increase from last years survey results. Healthcare
reform and product recalls also continue to garner attention.
Q: What regulations and mandates is your organization most focused on?
Food Safety Modernization Act82%
67%
Healthcare reform38%
42%
Product recalls36%
29%
Labor/immigration Laws20%
21%
Dodd-Frank conflict minerals6%
6%
Multiple responses allowed 2013 2012
Legislation, policies, and risk
34 | 2013 Food and Beverage Industry Outlook Survey
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Almost two-thirds (63 percent) of the food and beverage executives
surveyed believe their company is only somewhat prepared to
manage the impact of public policy and regulatory reform.
Very prepared
Somewhat prepared
Not prepared
Dont know63%
31%
4% 2%
Q: How prepared is your company to proactively manage the impact ofpublic policy and regulatory changes?
2013 Food and Beverage Industry Outlook Survey | 35
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Impact of federal tax policies
Most survey respondents believe evolving tax policy will impacttheir business strategy. Executives expect that tax policies will
have a significant effect on hiring and will also lead many food and
beverage manufacturers to invest less capital.
Q: How will evolving federal tax policy impact your organizationsbusiness strategy?
Changing business structure/impact to hiring 28%Less capital investment 27%
Increased overseas expansion 21%
Increased domestic expansion 11%
Increased M & A (mergers and acquisitions) activity 7%
No impact to business strategy 24%Do not know 10%
Multiple responses allowed
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Adoption of risk policies
Changing marketplace dynamics and evolving regulation have addedto the need for companies to implement a strong internal risk
framework. When asked to identify existing challenges preventing
the adoption of a formal risk policy, survey respondents indicated
that culture and behavior and the lack of clearly defined roles and
responsibilities pose significant obstacles.
Q: What challenges exist within your organization that may impede orhave impeded adopting a formal risk policy?
%
Culture and behavior 37
Clearly defined roles and responsibilities 36
Process integration/efficiency of operations 23
Shared resources across the organization 22
Governance framework 9
No challenges exist 29
Multiple responses allowed
38 | 2013 Food and Beverage Industry Outlook Survey
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Why bad things happen to good companies
In todays world, companies need to apply a risk
lens thats equal to that of the growth lens when
making strategic business decisions. A strategic
approach to risk management can help a
company mitigate a threat to its reputation and
optimize its bottom line.
Successful companies anticipate something
could go wrong, and if something does occur,
theyre ready to manage it by leveraging an
established crisis management process, as well
as scenario planning and stress testing of key
strategic growth assumptions.
KPMG International conducted a large-scale
study of risk which was based on a global
survey of more than 1,000 C-level respondents
deployed by the Economist Intelligence Unit in
December 2012.
Despite the C-levels awareness of the risk
environment, most companies surveyed do nothave a consistent way of assessing risk across
the enterprise. Survey results consistently
demonstrate that companies struggle to build
an enterprise-wide view of threats, making it
difficult to plan strategically.
2013 Food and Beverage Industry Outlook Survey | 39
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Final thoughts
from KPMGTechnology is transforming the food and beverage industry andis expected to continue to play a vital role in business strategies.
Food and beverage executives are well aware of the trends in the
industry, yet the key to successfully navigating this rapidly evolving
landscape is identifying the so what: how these trends will impact
their companies. Then, its a matter of determining how they can best
respond and capitalize on the resulting opportunities, how they need
to change their business to not only adapt, but to thrive.
Social media and mobile technology are having a significant
impact on food and beverage businesses as consumers
increasingly utilize these channels to aid in making buying
decisions: from product comparisons to price checks to
recommendations and ratings from their virtual communities.
Meanwhile, food and beverage executives are also increasing
their usage of these channels to reach more consumers build
relationships with them, and even ask for their advice on
new products. Some food and beverage companies are now
selling direct to consumers in addition to their traditional retail
distribution channels.
As a result, the relationship companies have with consumersis evolving, and while the voice of the customer has always
been important, it has become significantly more demanding
and powerful. Is your product gluten free, organic? Was it
produced in an environmentally responsible way? Do you need
to expand to new markets or customize to target growing
ethnic segments? How are your products prepared, packaged,
and shipped? Never before have food and beverage companies
been subject to this level of scrutiny from consumers, and this
trend is not going away any time soon.
Food and beverage executives are rapidly embracing the value
of data and analytics as key facilitators of success: identifying
new markets, new strategies and new operating models togenerate growth and profitability. Investing in technology
to harness the vast amounts of structured data that reside
in a company, as well as the unstructured data online and in
social media, is proving to be integral to achieving success in
the new environment. As it evolves in both sophistication and
application, data and analytics will be leveraged by all functions
within food and beverage companies.
Risk and regulatory issues are often a hidden threat, as
many companies are not prepared, or even aware of, what
vulnerabilities they may have. For example, social media by
its very nature poses inherent risks that, unfortunately, have
frequently been identified only when something has gone
wrong and the company must manage the resulting crisis.
KPMG believes that innovation is the key to success for food
and beverage executives: from continually evolving products,
to identifying more effective ways to run their business, to
creatively building relationships with consumers and defining
their brand through the use of technology. Food and beverage
companies must also proactively address regulatory compliance
and mitigate risk. Companies must first accurately assess how
equipped they are to drive innovation and surface good ideas
throughout their entire organization. How do they compare to
competitors in this respect? What metrics are they using? How
do they define product success?
Each companys unique culture will determine how well they
respond to todays rapidly and dynamically changing food andbeverage industry environment.
40 | 2013 Food and Beverage Industry Outlook Survey
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A leader in the
How KPMG can help
food and beverageindustry
The Food and Beverage industry continues to face a demanding market environment that requires companies
to adjust and actively manage change that may impact sales and performance. At the same time, advances in
technology and in capturing and analyzing data are helping companies drive growth, streamline operations and
engage better with consumers.
Having the right professional services firm is critical to addressing these challenges and achieving financial goals.
KPMG in the United States is a leading accounting, tax, and advisory firm for the consumer markets industry, and
working with our network of member firms, we serve clients worldwide. Our Food, Drink, and Consumer Goods
practice is comprised of accomplished professionals, from top food, drink, and consumer goods companies that
possess the knowledge, experience, and skills necessary to sort through todays complex business problems.
By developing insights into industry trends and approaching market opportunities with a fresh perspective, we
offer company-specific guidance that helps our clients become or remain market leaders.
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Accounting Advisory
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IT Advisory
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Transaction Services
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Revenue Company Type Title
Demographics &
methodologyKPMGs 2013 Food and Beverage Outlook survey reflects
the viewpoints of 100 senior executives in the United States.
The Web survey was conducted in Spring 2013.
less than $100 million (0%)
$100 million to $249.9 million (10%)
$250 million to $499.9 million (6%)
$500 million to $999.9 million (12%)
$1 billion to $4.9 billion (30%)
$5 billion to $10 billion (17%)
More than $10 billion (25%)
Private (54%)
Public (46%)
Senior Vice President or Directorlevel (47%)
Executive Vice President/ManagingDirector level (24%)
C-Class (CFO, COO, CTO, etc.)
(22%)
CEO, President (7%)
25%10%
30%
17%
12%
6%
54%46%
7%
47%
24%
22%
2013 Food and Beverage Industry Outlook Survey | 43
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Contact Us
Patrick Dolan
National Line of Business Leader
Consumer Markets
John Farrell
National Advisory Leader, Consumer Markets
212-872-3047
Jacquelyn Daylor
National Audit Leader, Food, Drink and Consumer Goods
612-305-5737
Thomas Theodoropoulos
National Tax Leader, Food, Drink and Consumer Goods
212-872-6594
Raman Kansal
National Director, Consumer & Industrial Markets
312-665-3623
Anne Giometti
National Marketing Director, Consumer Markets312-665-2922
kpmg.com
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