fom1 current trends

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    MANAGEMENT

    TRENDS IN

    CURRENT

    SCENARIO

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    INTRODUCTIONy Management trends in current scenario covers the

    following:

    y 6-sigmay Retail Management

    y Knowledge Process Outsourcing

    yWord class manufacturing

    y Knowledge management

    y Mergers and Acquisitions

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    y To adapt, learn and utilize them as path towards

    corporate and personal excellence, current management

    is focusing on a busy, efficient and reliable serviceproviders

    E.g. THE MUMBAI DABBAWALA

    The quality of delivery is exceptional and accuracy rate is

    99.97 %

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    SIX SIGMA

    y Developed by Motorola, USA in 1981

    y Seeks to improve the quality of process outputs

    y Minimizing variability in manufacturing

    y A six-sigma process is one in which 99.99966% of

    the products manufactured are statistically

    expected to be free of defects (3.4 defects per

    million)

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    KNOWLEDGEMANAGEMENT

    y Application of highly specialized knowledge and

    expertise.

    y knowledge workers solve challenging problems,

    develop new products and take the business in

    novel directions.

    y Quantum leaps in knowledge can be generated

    when experts collaborate.

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    Knowledge ProcessOutsourcing

    y KPO is usually focused on knowledge-intensive business

    processes that require significant domain expertise

    y create value for the client by providing business

    expertise rather than process expertisey KPO is claimed to efficiently increase productivity and

    increase cost savings

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    World ClassManufacturingy manufacturing is gained by marshalling

    the resources for continual rapid

    improvement

    y Matching or exceeding any competitoron quality, lead time, flexibility,

    cost/price, customer service and

    innovation.

    y To achieve world class level, proceduresand concepts should lead to transforming

    relations among suppliers, purchasers,

    producers and customers

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    RetailManagement

    y Retail Management provides an enterprise

    solution that helps retail operators to track

    and accelerate retail business process and

    point-of-sale

    y Retail Management offers end-to-end control

    and management of entire retail-chain for

    super markets, convenience stores, pharmacy,

    hypermarkets and other retailers.

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    Mergersandacquisitions:Anewwave for anewcentury

    y To limit the competition

    y To utilize under utilized market power and resources

    y To achieve diversification

    y Gain economies of scale

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    Business Ecosystems

    y The network of organizations

    including suppliers, distributors, customers,

    competitors, government agencies.

    y It also involves in the delivery of a specific

    product or service through both competition

    and cooperation.

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    Trends:Disciplines TodaysConcept Future Concepts

    Product Management 4Ps Cocr eation

    CustomerManagement STP Communitization

    Brand Management Brand Building Characterbuilding

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    Value Based Matrix:

    Mind Heart Spirit

    Mission(Why?)

    DeliverSatisfaction

    Realizeaspiration

    PracticeCompassion

    Vision (What?) Profitability Returnability Sustainability

    Values (How?) Be Better Differentiate Make A Difference

    Individual

    Company

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    Thank You