fishing where your buyers swim

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w w w . b r I d g e g r o u p I n c . c o m Fishing Where Your Buyers Swim Trish Bertuzzi The Bridge Group, Inc. http://blog.bridgegroupinc.com

Post on 21-Oct-2014

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Trish Bertuzzi shares recommendations around Social Networking for B2B companies.

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Page 1: Fishing Where Your Buyers Swim

w w w . b r I d g e g r o u p I n c . c o m

Fishing Where Your Buyers Swim

Trish BertuzziThe Bridge Group, Inc.http://blog.bridgegroupinc.com

Page 2: Fishing Where Your Buyers Swim

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The Problem: It’s a Big Pond

Page 3: Fishing Where Your Buyers Swim

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Possible Approach #1

Ignore Social Networking Channels

Source: www.forrester.com/Groundswell/profile_tool.html

Page 4: Fishing Where Your Buyers Swim

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No Corporate Strategy–Individual Rep Trial & Error

Possible Approach #2

Page 5: Fishing Where Your Buyers Swim

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Just Dive In–Cannonball !!

Possible Approach #3

Page 6: Fishing Where Your Buyers Swim

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Aim Before You Fire–Who is my target?

–Where are there?

–What do they care about?

Possible Approach #4

Page 7: Fishing Where Your Buyers Swim

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Get real about your buyers

Step 1: Know Thy Buyer Personas

Page 8: Fishing Where Your Buyers Swim

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JenniferOccupation: Dir. MarketingIndustry: $10M - Technology; SoftwareReports to: VP MarketingYears experience: 10+

A Win In My Eyes• Simplify execution/measurement of campaigns• Demonstrating ROI of my campaigns• Integration with existing marketing systems

My Vendors Need To• Be stable• Have customer references like me

My Frustrations• Not enough hours in the day• Mis-alignment with Sales (lead follow up, use of

tools/materials, anecdotal feedback, etc.)• Manual processes / blind spots in tracking ROI

What’s My Role

Plan, create & execute tactics, activities and content to convey key product offerings to target markets

How Am I Measured• Demand generation

• Reputation management

Page 9: Fishing Where Your Buyers Swim

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• Identify 10 / 20 / 30– Note: “Gerhard Gschwandtner” easier to find

than “Tom Robbins”

• Go find them–

– View Profiles (Pay Attention to Groups)

Step 2: Go Find the Jennifer’s

Page 10: Fishing Where Your Buyers Swim

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LinkedIn Groups

Jennifer 92% 80% 70% 15%

Scott (comparison 1)

50% 25% 20% 0%

Tom(comparison 2)

30% 5% 10% 0%

Jennifer’s Social Networking Usage

Page 11: Fishing Where Your Buyers Swim

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What does Jennifer think about– demand generation, inbound marketing,

SEO, CRM, sales enablement, social media, lead nurturing

Step 3: Find the Conversation

Page 12: Fishing Where Your Buyers Swim

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Jennifer’s Groups on

MarketingProfs

Inside Sales Experts

eMarketing Association Network

Online Lead Generation

Innovative Marketing, PR, Sales…

Page 13: Fishing Where Your Buyers Swim

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Build relevant Jennifer’s

Find your real Jennifer’s online

Join the conversation

What I’m Asking You To Do?

Page 14: Fishing Where Your Buyers Swim

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Thank You!

Trish BertuzziPresidentTwitter: @bridgegroupinc

Learn more about The Bridge Group:http://www.bridgegroupinc.comhttp://blog.bridgegroupinc.com