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SAP Fiori & SAP Screen Personas Positioning Guideline November 2013

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  • SAP Fiori & SAP Screen Personas Positioning Guideline

    November 2013

  • 2013 SAP AG. All rights reserved. 2 Internal

    Remember these?

    SAP Continues to Evolve through Innovation and New

    Technology

  • 2013 SAP AG. All rights reserved. 3 Internal

    Remember these?

    SAP Continues to Evolve through Innovation and New

    Technology

  • 2013 SAP AG. All rights reserved. 4

    UI Evolution at SAP

  • 2013 SAP AG. All rights reserved. 5 Internal

    Improving the existing SAP UX

    Renovation

    Us

    ag

    e/

    Re

    ac

    h

    SAP Screen Personas

    (DIY enablement Toolkit)

    SAP Fiori

    (Out of the box Apps)

    RENEW ENABLE

    Number of use scenarios

  • 2013 SAP AG. All rights reserved. 6 Internal

    25 Apps Delivered by SAP with Business Process specific content

    Fiori Enables Customers

    Keeping Simple things Simple

    A collection of apps with a

    simple and easy to use

    experience for broadly and

    frequently used SAP

    software functions that work

    seamlessly across devices desktop, tablet, or

    smartphone.

  • 2013 SAP AG. All rights reserved. 7 Internal

    Personas empowers customers

    Personalization without programming

  • 2013 SAP AG. All rights reserved. 8 Internal

    Fiori and Personas Common Deliver Business Value

    Improve user productivity, satisfaction Gain time to work on additional projects

    Reduce learning curve on SAP, cut training costs

    Reduce cost of personalizing SAP GUI screens

    Increase adoption of business processes Deliver screens for specific business roles/individuals

    Reduce work completion time

    Build consumer-grade user interface Modernize user experience without disruption

  • 2013 SAP AG. All rights reserved. 9 Internal

    Fiori and Personas Key Focus Areas and Value Distinguishing Characteristics

    Keeping Simple Things Simple

    Routine tasks

    Broadly and frequently used SAP software functions

    Ready to run out of the box

    Mobilization plans and roadmap

    Environment: heterogeneous Smartphone, tablets, desktop

    Personalization without Programming

    Specialized, routine tasks

    All SAP GUI transactions

    Personalize any transaction in minutes

    Environment: highly customized (data fields, transactions), Desktop (Windows, Mac)

    SAP Screen Personas SAP Fiori

  • 2013 SAP AG. All rights reserved. 10 Internal

    SAP Fiori

    Running ERP / SRM / ECC 6 (existing customers)

    Heterogeneous environment (Devices, OS, UIs, etc.)

    Complaining about usability and users

    productivity

    Considering or using Suite on HANA (new customer)

    Mobilization plans and roadmap

    Reducing transaction complexity

    Improving business user productivity Increasing user satisfaction Reducing costs Decreasing training time Need a role-based, homogenous

    experience across a variety of devices

    SAP Customer is Are they talking about?

  • 2013 SAP AG. All rights reserved. 11 Internal

    Screen Personas

    Running Business Suite / ERP / ECC 6 (existing customers)

    Using the SAPGUI client or accessing SAP through a desktop browser (NWBC; Netweaver Business Client)

    Complaining about usability

    Considering or using Suite on HANA (new customer)

    Reducing transaction complexity

    Improving business user productivity Increasing user satisfaction Reducing costs Decreasing training time

    Improving process & data quality

    SAP customer is Are they talking about?

  • 2013 SAP AG. All rights reserved. 12 Internal

    Identify the Customer Needs Key Guiding Questions & Answers

    What is your main priority in terms of enhancing SAP

    usability for your employees?

    Common transactions Specialized transactions

    Which users are complaining the most about usability?

    General audience Functional group

    Is your focus multi-device or desktop?

    Breadth of devices Desktop

    How important is personalizing transactions?

    Minimal changes Specific look and feel

    SAP Screen Personas SAP Fiori

  • 2013 SAP AG. All rights reserved. 13 Internal

    More Information on SAP Fiori

    Product Page https://experience.sap.com/fiori

    Marketplace http://www.saphana.com/docs/DOC-3570

    Technical Documents http://help.sap.com/fiori

    Q&A on SCN http://scn.sap.com/docs/DOC-41598

    Demo Videos http://www.youtube.com/watch?v=mYbn9Q6P0cU&feature=youtu.be

    GTM Site https://jam4.sapjam.com/groups/about_page/557552

  • 2013 SAP AG. All rights reserved. 14 Internal

    More information on SAP Screen Personas

    Product Page http://www.sapscreenpersonas.com

    Fact Sheet http://wiki.sdn.sap.com/wiki/download/attachments/298682098/

    SAP_Screen_Personas_customer_fact_sheet.pdf

    Demo Videos http://www.youtube.com/watch?v=gquHYSGHol8 (intro)

    http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)

    http://www.youtube.com/watch?v=h5ABusVy9I4(product tour)

    Customer-Facing Presentations

    http://www.slideshare.net/peterspielvogel/sap-screen-

    personastechnologyserviceconfmarch2013

    How-to Instruction Videos

    http://goo.gl/Y8I1s

    www.sapscreenpersonas.com

  • Thank you

    Contact information:

    Ed Brouwer

    [email protected]